Penginapan Intercontinental Hotel & Resorts di Tokyo

I had a wonderful stay at the InterContinental Tokyo Bay. The hotel offers beautiful views of Tokyo Bay and the Rainbow Bridge, which made the experience feel really special, especially at night. The rooms were very clean, spacious, and comfortable, and the staff were extremely professional and welcoming throughout the stay. Check-in was smooth, and everyone was very helpful whenever I had questions. The location is also great—quiet and relaxing while still being conveniently connected to central Tokyo by train and monorail. It’s a perfect place to unwind after exploring the city. Overall, it was a fantastic experience and I would definitely stay here again. Highly recommended for anyone visiting Tokyo who wants a comfortable and scenic place to stay.

Supposed to be a birthday stay in a 5-star hotel In the end I felt like staying in an ordinary 3-star hotel. I’d say even a 3-star hotel in Tokyo just before is better. If you have any special requests, please book directly with the hotel, they don’t take any messages from agents The front desk service is normal without warmth. If you needed to book airport limousine, please do it yourself online as the staff won’t do it for you The only thing worth mention is the perfect location to join activities at Pacifico, otherwise it is far away from most sightseeing locations.

Room and bed were very comfortable, immaculately clean and modern. 2 mins walk from train station, if you need lift access to train then a 6 mins walk, we had a stroller. Breakfast was a bit of a zoo, we went during Christmas, very busy! But tables were spacious so even though there were so many people you don’t feel cramped. Good variety of food selection. We had dinner at the Japanese teppanyaki restaurant. Delicious, especially the tuna salad. I found the lobby staff a little lack of personality, at check in, no mentioning of where breakfast will be, what time check out is. Just checked you in and that’s it, no personal notes in the room. When I expressed I’ve lost my phone at the shop in Tokyo, no sign of empathy (it was a western male staff) no gesture of helpfulness, very cold and robotic. This goes for concierge also, he is an older western gentleman, he needs to use Google translate also which is frustrating cause I could do exactly the same research with Google translate. Overall, hardware is solid, need to fine tune the staff, sprinkle a little bit of personality in them.

Room is big enough for family with kids, the king bed is big for 2 adults and 2 kids. They provide us a cot for my 4mth old baby as well. The bathroom is big and my kids love the bathtub. Breakfast and lounge are great too! The services are superb!! Highly recommended to everyone!!

Absolutely loved this hotel, it was really accessible and close to all places, has a superb view of the Yokohama skyline and the room is really clean. The staff were very helpful and friendly, would definitely recommend this hotel to family and couples!