Hotel Tokyo dengan Spa

I visited Tokyo with my 88-year-old father. The hotel’s location is arguably the absolute best, making it incredibly convenient to visit Tokyo’s major attractions. The hotel facilities were also highly satisfying. First and foremost, the amenities in the guest room were excellent, and the thoughtful accessibility considerations for the elderly or infirm gave us great peace of mind. For instance, the provision of a bath chair with a backrest was very impressive. The hygiene and meticulous housekeeping were of the highest standard. Furthermore, the non-slip mat provided in the bathroom clearly reflected a deep consideration for the guests' specific needs. All of this, of course, is a testament to the staff’s proactive service and attentive care. If there was one minor disappointment, I wish a wider variety of pillows had been available in the room. In this regard, I felt it fell slightly short of meeting guests' diverse preferences. Additionally, as a helpful suggestion for safety, designing bathroom doors to open outward to facilitate emergency access in case of an accident inside is a fundamental design principle for luxury hotels. While preventing accidents altogether is ideal, being fully prepared for emergencies is what sets the highest standard of excellence. On another note, despite the hotel being located within a major railway station, there was absolutely no noise. The soundproofing was truly remarkable. The breakfast offered a rich and diverse selection, beautifully balancing traditional Japanese cuisine with Western options. While ordering a more unique or specialized beverage took a bit of time, the quality and taste were highly satisfying. The other facilities, particularly the restaurants and cafes, were exceptionally calm, elegant, and quiet, providing a very pleasant experience. The food, of course, tasted excellent. However, you must ensure you have ample time to enjoy it; it can require a significant amount of time and patience before the food is served in front of you. Overall, our experience was exceptionally satisfying and wonderful. With its rich historical background and narrative, the hotel offered a deeply engaging and far from boring stay.

Their service attitude good, though they may need more housekeeping staff, as service is a bit slow. The reason their service attitude is good because my bottle of water came 20-30 mins late and their housekeeping supervisor came to apologize. Rest of the staff are all very polite and have good attitude. Overall good value for money.

I come to Tokyo several times a year, staying a fortnight or more each time. This time I spent seven nights at The Capitol Hotel Tokyu. The room faced Hie Shrine. Through the floor-to-ceiling windows I could see the shrine's copper roof and half of Tokyo's skyline. The décor was modern without excess; the layout flowed easily, Bose speakers hidden in the walls, another set in the bathroom ceiling, connected by a 3.5mm jack. The curtains were motorized, though you hardly needed to close them. The turndown service. I would leave in the evening and return late to find the room changed: only the hallway light and bedside lamp left on, a bottle of water and a glass on the nightstand, two chocolates beside them. The evening tea and teacup, previously stored in the cabinet, had been moved next to the coffee machine. These changes were so slight you had to think back carefully to confirm they had happened at all. The temperature and humidity had been adjusted. As if the room itself remembered your habits. Room service fell short of the ryokan in Hakone or Lake Toya, but well above the ordinary hotel. Each day I made two or three cups of complimentary coffee, played music, read, wrote. In seven days I finished three books. The research ahead began to take shape. There were drawbacks. No washing machine, but a decent laundromat ten minutes' walk away—a chance to wander the streets of Akasaka. The room provided HDMI and ethernet ports but no cables; for those who came to rest, perhaps a mercy. The minibar fridge was mostly occupied by drinks for purchase, same as the Imperial, though there was still room for my sparkling water. The day I left it was half past five and fully dark. I could barely make out the faces of the bellhop and the taxi driver. Together they loaded my luggage into the boot. I wished the bellhop a happy new year in Japanese and told her I liked her hat. She smiled and returned the greeting. As the taxi pulled out of the underground drive, I thought of the inns Kawabata once wrote about: what had to be sought in the mountains of snow country can now be reached by elevator from the B2 exit of a metro station. I have watched the Shinagawa Prince Hotel loosen quietly over time, slip a little. That kind of decline is rarely one great error. It begins the day someone forgets to leave a glass of water, neglects to move a packet of tea, omits a newspaper. As for The Capitol Hotel Tokyu: in Japanese, what I experienced over these seven days is called ちょうどいい.

I've stayed at several luxury/5 star hotels in Tokyo and Four Seasons at Marunouchi is a very rare hotel that impressed me with their service. 10/10 would recommend this to friends visiting Tokyo for a holiday. I filled up the arrival details form before my flight. I was arriving in Tokyo on a red-eyed flight and was planning to reach the hotel at about 10am to deposit my luggage and walk around before I could check in. But when I was at the airport at 8am I received an email informing me that my room was ready. I wondered if it really was as this is the first time I ever received this personalised notification. But true enough when I arrived I was brought to the lobby sofa to have a seat and was offered a glass of wine. Thereafter a staff brought me to my room to do my check in in the room itself which I thought was nice since I wouldn't need to stand at the counter. The staff also showed me around the room during check in which also included some mandarin oranges and a handwritten card which I appreciate. I was also introduced to the hotel's various message apps with the staff which I used to enquire about breakfast, spa and taxis - I found this really convenient, other hotels do not have this service. The staff who checked me in also offered to add to my personalized profile about my usual request for extra bathroom towels. He also asked whether he could recommend any itineraries for me which I appreciate. The staff at the lobby secured taxis for me to nearby attractions and also my dinner restaurant at the exact timing I needed - the taxi was already waiting when I arrived downstairs, I really appreciated that. The hotel room was excellent - very modern furnishings and clean room with everything you'd need. The breakfast was good quality though I wished the buffet had more options, it was quite limited considering the price. There were main dishes that you could add but they were at an extra charge. The hotel was also at a very good location in Ginza near the shopping district and also Tokyo station. But too bad the views were nothing special. Overall the best hotel in terms of service in Tokyo. Would definitely recommend this hotel to friends. I wish I had gotten the names of the staff to compliment them.

Kami sedang transit di Lapangan Terbang Haneda dan kakitangan JAL mengesyorkan hotel ini supaya kami tidak perlu meninggalkan lapangan terbang (hujan). Daftar masuk dan daftar keluar kedua-duanya dilakukan pada mesin, dengan menu Cina, yang sangat mudah. Terdapat juga kakitangan berbahasa Mandarin yang mengambil inisiatif untuk membantu, yang sangat bagus. Terdapat bilik dobi automatik di tingkat lobi dengan kemudahan yang lengkap. Bilik itu sangat bersih dan terdapat cerek elektrik untuk membuat teh. Piyama disediakan di atas katil, dan terdapat kedua-dua selipar pakai buang dan kulit, serta ubat gigi dan berus gigi. Anda boleh melihat Gunung Fuji apabila anda membuka langsir di dalam bilik. Dari hotel ke terminal, lewati pintu masuk stesen kereta api bawah tanah. Terdapat saluran Cina di TV, yang sangat menyentuh hati. Sarapan pagi juga sangat baik dengan pelbagai jenis. Ada dua jenis ikan goreng yang sedap. Ada juga tauhu badam. Walaupun saya kenyang, saya tidak dapat menahan makan. Rasanya sangat sedap, bukan seperti tauhu tetapi lebih kepada pes kura-kura putih. Secara keseluruhannya, saya sangat berpuas hati dengan penginapan saya.

I am very satisfied with this hotel. Excellent service and location. Ginza is the prime location that we can go anywhere within 30 mins. You can just relax and travel around hotel. You can walk from hotel to Tsukiji market. Easy to go Toyosu market and Teamlabs planet by local bus. It is very good to do onsen after walking all day. Hotel provides pajamas everyday and we can ask for more drink water. Even it is raining, you can borrow umbrella at reception. Would like to go back if go to tokyo.

Spacious room(s), fantastic views. I upgraded for one evening, as a different room was ready and the friendly staff allowed me to check-in early, as I arrived very early. The location is 10/10; everything is connected underground - on a rainy day you can walk to Shinjuku station completely underground or travel to other stations, like Ginza and even visit many stores without going outside. There are many restaurants and convenience stores nearby. Service was great and the staff is very helpful. I was asked a couple of times if I need service, this helps the environment by saving changing beds, etc. Just remember if you decline, ask for water or bin emptying if you need it.

We really love the hotel service provided, public transport convenient as it’s situated below the hotel. The only setback is location at CBD area, overall experience good

The room is perfect for 1-2 persons. However, there might be no enough for 2 big luggage. Love the onsen amenities and ice-cream after onsen. Google Map recommended to walk from Shibuya station but walking from Harajuku station is easier.

Good price for a capsule within walking distance of a JR station that reaches ikebukuro and Shinjuku pretty fast. Even has an onsen and sauna! Has a chill area to read manga and buy beer also. Staff also friendly and speaks English which is good to not get lost Only downside is the baggage area is quite messy and feels a bit dirty