Hotel berhampiran Mihara Fudo-in Temple, Tokyo

Bien placé à deux pas de la station Kamata, nombreuses options de bars et restaurants. Gros problème de ménage : à notre arrivée ménage sommaire mais de la poussière sur tous les meubles, des poils dans la salle de bain, et le dessous du lit n'avait vraisemblablement pas été fait depuis des mois. Epaisse couche de poussière et même des déchets. Comme nous restions 2 semaines nous avons demandé un ménage au bout d'une semaine. Très difficile à organiser (cela devrait être automatique), obligés de relancer car le RV n'a pas été respecté, et ménage fait de manière très sommaire encore une fois, totalement insuffisant. Aucun produit de ménage disponible, même pas un balai qui permette l'entretien quotidien. Autre problème, l'une des fenêtres n'a pas de rideau, et donc impossible de faire le noir complet. Nous avons obstrué avec une serviette mais c'est insuffisant. Enfin, les murs sont très fins, et l'établissement semble fréquenté par des étudiants. Une nuit j'ai dû sévir et frapper 2 fois à la porte du voisin qui faisait la fête très bruyamment. Un établissement à éviter à mon avis, je pense qu'on peut trouver un bien meilleur standard facilement à Tokyo.

Nice hotel to stay if you visit Japan short or long stay Very helpful and caring staff Good cleaning good location and good price I believe I will stay again at my next visit Thanks to all staff members 🙏

Medium sized rooms (for westerns), good housekeeping. Personnel really helpful. Very well situated, close to public transportation. And the best advantage of the hotel is the price; For an expensive mega city like Tokyo you will find the prices very very reasonable. Highly recommended.

We arrived at midmorning and the staff are wonderful. Allowing us to check in early, a little bit tricky getting from the airport. We thought there was a shuttle, but apparently they don’t pick up in the morning. We worked it out though, The staff were amazing couldn’t be more helpful the room was very comfortable, we have stayed in many hotels in Japan, and overall the rooms are quite small. This one was a reasonable size by that standard. The restaurant food was excellent and we have to mention one particular staff member really took care of us. His name is “Manan “ the location is not as close to the airport as we had hoped, but I was still close enough to be convenient and we will stay there again. Thanks again to all the wonderful staff it’s you that makes us want to come back because you make us feel valued

A new hotel that is clean, has good Wi-Fi, a nice onsen and a great place to break up a trip before you fly or after a long day of flying. Connected to the Terminal 3 (international terminal) it is build on top of a small shopping mall with a few restaurants. The hotel has pushed for self check-in and check-out and has a row of these machines with a very small face-to-face area. Some people might not like this. For me the check in machine didn’t work properly and the staff helping me took 4 tries before it would scan my passport. Check-out was fast though and took under a minute. My room had its own air conditioner so in winter the room wasn’t boiling hot which for me is a very major plus point (if you’ve travelled in Japan in winter a lot you will know what I mean!). I’d be very happy to stay here again

This hotel is excellent, location is very good, near many sights in Tokyo, staff are very nice, and really take consideration on our needs, will visit this hotel when we travel to Tokyo again.

The Grand Hyatt is a quality hotel in a premium location. Great access to the metro and the best parts of Tokyo. Plenty of food options near by and walkable to Aoyama and Omotosando, the best areas in Tokyo (in my opinion). The hotel is clean, well maintained and managed. The food options are decent, but the breakfast options aren’t great. The club lounge breakfast is below average. It has a strong smell of fish from the Japanese breakfast dishes, and there are no eggs available. I’d look elsewhere for breakfast and wouldn’t put any value in this if that is a consideration to upgrading to club lounge. PROS: Quality rooms with nice wood upgrades and a very nice rainfall shower with strong water pressure. Rooms are a decent size for Tokyo. Service is very professional Location is ideal CONS: Dated rooms. TV’s are from about 1995, and the rooms are probably 10 years past due a remodel. With that said, they are quality rooms which do date better. Club Lounge breakfast isn’t great. No eggs, strong fish smell. Mattresses are hard and older, so not level. Globalist status did zero for me at the hotel. No upgrades, not even a higher floor as requested. Not a place to come if status upgrades are important to you. While I understand that a full hotel means no upgrades, it’s still possible to get a higher floor, which was requested but not granted. Overall I would say for the value this is your best Hyatt option in Tokyo given the service, quality, and location versus price.

For tourists it is close, maybe a quarter mile from JR and Tsurumi train station😀 Grocery store just up the same road😀 Food options close-by or farther out within easy walking distance😀 Check-In was easy and I anticipate check-out will be just as easy😀 Nice laundry area, three washers and dryers 😀 No folding table, they could have installed one on wall☹️ Older BW, but overall, kept clean and in good condition😀 Staff overall friendly, but much like Japanese, not engaging and communication is rough🤫 Was given 2 bottles of water when checking-in, which is BW standards😀 The one clerk who spoke English said to just ask for more each day. When we did, both times was told we needed to get out of vending machine😡 Room was NOT cleaned one day, We guess because we had don’t disturb sign on door till 10:10am until we left. They start their duties at 10am, I guess if they see sign at at that time, they pass you over for day😡 Three days, used coffee cups were not replaced😡 Overall, quiet around us for every night😀 Nice hot shower water with great pressure😀 TV is terrible, only CNN! Would be nice to at least have Japanese music channel😀 Beds were comfortable😀 No wash clothes, I was told they don’t use them here😳 We went out and bought our own bath Scrubby’s. Nice towels, you get two with two hand towels😬 No complementary coffee in the morning, that’s a first for us at BW😡 I hear good things about hot coffee vending machines here, put one in! Have breakfast for $1200 Yen I believe, did not try. We booked almost a month out, our room size was a large closet☹️ Simply had to walk sideways once you passed the bathroom door😡 Clothes had to be spread out on couch😡 Bathroom is SMALL☹️ The good news, we are discovering what Japan has to offer, so only in room to sleep🙄 Would I stay here again, “NO,” the amenities were just to week☹️ We are loyal BW guests and Diamond Select customers, we have come to expect a little more😬

It's located in the most strategic spot very convenient to travel around and shopping. It provides excellent service too

Really enjoyed the spacious room and being on top of a metro station with direct trains to Shibuya. Great to have a kitchen and nice view of the harbour. It does take a bit longer to Tokyo but good to avoid the crowds and get to spend more time in Yokohama. Walking distance to Chinatown (although the food there isn’t great) and to Red Brickhouse. Does get busy with the cruise goers so be prepared for longer wait times for check-in and check-out and for elevators. Minor point but there’s nowhere for taxi to stop out front, a bit of hassle if carrying large luggage.