Hotel di Unterkirnach

Siamo stati in questo hotel per 3 notti per un tour di gruppo nella foresta nera, abbiamo alloggiato qui e di giorno ci siamo spostati su più tappe. Leggermente decentrato, ma comunque vicino a diversi supermercati. Stanze pulite e abbastanza moderne. Colazione essenziale e senza eccessi....ma si poteva dare di più. Note dolenti? Parto con l elenco: 1. Personale reception scortese e poco disponibile (ho chiesto un cuscino in più e mi hanno risposto che nn ne avevano 🙄..... ; mi hanno dato un telo doccia in più e il giorno dopo se lo sono ripreso sostenendo che gli asciugamani dovevano essere 2+2 per ogni camera e non di più.....mah . Valli a capire!!!!); 2. Ad ogni eventuale richiesta nn mi sono appuntata quante volte hanno sbuffato e alzato gli occhi al cielo; 3. Questa è una vera chicca....mio marito è sceso per la colazione alle 8,10 e gli è stato detto che per il gruppo la colazione veniva servita dalle 6,30 alle 8,00 e non più tardi ....N.B gli orari per la colazione erano dalle 6.30 alle 10,00.....QUINDI??? PERCHE' QUESTA DIFFERENZA????? AMICI DIMENTICATE CHE I LAGER SONO STATI CHIUSI..... poi abbiamo scoperto che la colazione dalle 8,00 in poi si arricchiva con più alimenti.....CHE SCHIFO!!! Comunque scortesi e poco disponibili... non ci tornerei....

We visited the garden restaurant after a walk to the waterfall for coffee and cake. The garden restaurant is situated at the bottom of some steps and was pleasant. The waitress was initially friendly and as it was a very hot day we ordered black forest gateau and iced cappuccinos each, as thought they would be nice and refreshing. When the iced coffees arrived they were quite small in the glass (only about half full) - see photo before we tasted anything- and when my wife had a sip she realised it wasn't cold but was luke warm. I asked the waitress if we could have an icecube to cool it down but was told no, she didn't have any ice cubes (bear in mind this is a hotel!). We think maybe she just didn't want to walk upstairs to get any. Obviously the coffees were pretty undrinkable (they seemed to have been made with a hot coffee shot and room temperature milk). My wife had about 1cm of hers and I had less of mine. When we came to bill the coffees had been included even though there was obviously something wrong with them (as I had pointed out to the waitress when I asked for the ice cube). We questioned about the coffees and explained that they weren't iced coffees but tepid coffees. However the waitress just repeated that if we ordered them we have to pay for them. My wife hates any fuss so I reluctantly paid even though we couldnt drink them. The waitress had three opportunities to put the situation right after they sold something they obviously were unable to provide 1) provide an ice cube to cool down the drinks when we asked 2) noted that we weren't drinking the coffees and offer us a replacement 3) remove them from the bill. 3 wasted opportunities to do the right thing. We had been in Germany for 6 weeks up until then and had really positive experiences, unfortunately this happened on our last day and it isn't the image we want to take away. The black forest gateau was OK but I'm sure there are much better establishments in Triberg. I would love to hear back from the manager of this establishment.

When you stay at Hapimag Resort Unterkirnach in Unterkirnach, you'll be near ski lifts and steps from Southern Black Forest Nature Park. This family-friendly hotel is 10.6 mi (17.1 km) from Triberg Waterfall and 16.6 mi (26.7 km) from Danube River.Relax at the full-service spa, where you can enjoy massages. You're sure to appreciate the recreational amenities, including a sauna and bicycles to rent. Additional features at this hotel include complimentary wireless internet access, an arcade/game room, and ski storage.You can enjoy a meal at Forenhof serving the guests of Hapimag Resort Unterkirnach, or stop in at the snack bar/deli.Featured amenities include a computer station, multilingual staff, and luggage storage. Self parking (subject to charges) is available onsite.Make yourself at home in one of the 81 guestrooms, featuring kitchenettes with refrigerators and stovetops. Flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as safes and coffee/tea makers.

Unbelievable!! We visited with extended family and this cafe just spoiled the whole black forest experience for us. The cafe staff refused to look at us when spoken to about the black forest cake, (asked 2 ladies) repeatedly didn't attend when we said we wanted black forest. To the point that both ladies were ready to serve many other who kept coming after us and 7 of us standing there waiting. Can't believe even now that at this age some people can be so openly ill mannered. All of us there felt like the woman were being ****** but would still give some benefit of doubt that probably they were having bad day or don't have good manner and our family was in receiving end. Our 5 year old was very disappointed about nobody serving us cake, won't forget the way you treated us. Hope some sense prevails and you treats others well.

An der Rezeption wurde ich von Viktor zu meinem kurzfristigen Aufenthalt freundlich empfangen. Das Zimmer ist angenehm ruhig, die Badewanne Luxus, das Frühstücksbuffet sehr reichhaltig im Preis überraschend inbegriffen, ebenso wie verschiedene Getränke im Kühlschrank des Zimmers. Eine Wohltat zum Empfang am frühen Abend, genauso wie Sauna und Dampfbad unter dem Dach im 5. Stock. Zwei Billiardtische befinden sich im Erdgeschoss. Die Lage des Hotels ist in Villingens Altstadtkern einzigartig. und zur Adventszeit sehr romantisch. Alles ist im Katzensprung erreichbar und bietet, was das Herz in diesen historischen mittelalterlichen Gemäuern sich wünscht. Anschaulich belegt direkt gegenüber im Franziskanermuseum, im Münster, der möglichen Stadtführung. Der Jazzkeller ist in direkter ums Eck Nähe, ebenso eine sehr gute Thaimassage. Für eine Wochendendkurzreise und mehr ist dieses Hotel meiner Meinung nach unbedingt zu empfehlen!

服務：熱情周到 設施：供暖挺好

Hôtel réservé via AGODA puis annulé 2 jours plus tard pour raison de santé. Ceci 2 semaines avant la date d'arrivée. Malgré la demande d'Agoda, refus de l'hôtel pour un remboursement ou au moins un avoir pour un futur voyage. C'est assez minable, surtout en dehors de la zone à fort trafic (début juin, ce n'est pas juillet/août !). Service client vraiment épouvantable. Je précise que j'avais réservé un autre hôtel du même groupe Holiday Inn pour la poursuite de mon voyage et que celui-ci a accepté le remboursement intégral (via AGODA également). C'est donc la politique de l'établissement qui est en cause et non Holiday Inn. De plus aucune adresse e-mail de contact, que le téléphone ce qui est très difficile depuis l'étranger. A éviter.

Wir haben mit 44 Personen ein sehr schönes Wochenende im FederWerk verbracht. Das Hotel ist sehr modern. Die Zimmer sind geräumig und sauber. Die Sanitäranlagen sind behindertengerecht und sehr sauber. Das Restaurant hat uns mit leckeren 3- und 4-Gang-Menüs verwöhnt. Als besonderen Service durften wir inmitten unserer heiligen Blechle Speisen. Alle waren begeistert! Das Personal war sehr freundlich und professionell.

Located in Löffingen, Tanneneck is in a rural location, a 1-minute drive from Southern Black Forest Nature Park and 6 minutes from Wutach Gorge. This hotel is 13.4 mi (21.5 km) from Lake Titisee and 12.8 mi (20.6 km) from Badeparadies Schwarzwald.Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.At Tanneneck, enjoy a satisfying meal at the restaurant. A complimentary buffet breakfast is served on weekdays from 7:00 AM to 10:00 AM and on weekends from 8:00 AM to 10:00 AM.Featured amenities include luggage storage and a vending machine. Free self parking is available onsite.Stay in one of 25 guestrooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include desks and blackout drapes/curtains, and housekeeping is provided daily.

With a stay at Gasthaus Staude in Triberg im Schwarzwald, you'll be within a 15-minute drive of Triberg Waterfall and Central-North Black Forest Nature Park. This bed & breakfast is 3.6 mi (5.8 km) from World's Largest Cuckoo Clock and 3.6 mi (5.8 km) from Haus der 1000 Uhren.Take advantage of recreation opportunities such as an outdoor tennis court or take in the view from a terrace and a garden.At Gasthaus Staude, enjoy a satisfying meal at the restaurant. A complimentary breakfast is included.Featured amenities include complimentary wired internet access, a computer station, and multilingual staff. Free self parking is available onsite.Make yourself at home in one of the 11 guestrooms.