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Max Brown Hotel 7th District, Part of Sircle Collection
4.3/561 Ulasan

Max Brown Hotel 7th District, Part of Sircle Collection

Vienna|0.6km dari ARI
Based on our great memories from the Max Brown hotel in Düsseldorf, we decided to book the Max Brown hotel in Vienna for our long weekend in April 2023. We booked a room in the category “extra large” for around EUR 1’100 for the four nights. To take the positive things first, for those of you who know the concept of Max Brown, you know what you get and the beds are among the best that I have experienced in a hotel. Arriving at the hotel Thursday evening, we were welcomed at the reception with a “be right back” sign and in my personal opinion, slightly too loud “cool” music from the Seven Nights restaurant. After around 5 minutes the front office lady came, dropped her phone and keys onto the desk and disappeared into the restaurant. After about five more minutes, she came back and greeted us with an uninspiring “welcome”. She quickly checked us in and we left for the room. The extra-large room in Max Brown are spacious with their typical decorations but without the basic amenities (makeup remover wipes, cotton ear sticks, etc) that you’d expect in a room. And during the stay, the bedsheets was not chanced for the 4 nights, basics such as toilet paper was not filled up and the used towels was taken by the cleaning personnel but not replaced. The minibar was also empty in case you like a sip of water on arrival or in the morning (don’t really get why the minibar is running when empty considering the cost of electrity). After arriving to the room, I tried to call to the reception, but no-one answered the phone (this happened also on the second night of our stay). In general, you felt a certain disinterest from the staff (with an exception of the guy at check-out). On the second night, we wanted to try out the restaurant in the hotel. We reserved a table on the Max Brown webpage and got the answer “in progress”. When inquiring about the reservation at the reception I was informed that the restaurant has absolutely nothing to do with the hotel. However, the lady at the restaurant found that she was also not responsible for a reservation inquiry made through the hotel website. FYI: The restaurant is located in the middle of the hotel. Catch-22? So if a great bed is the only thing that interest you…. I, for that sake, think you could expect more for an average price of EUR 275 per night. Hence all in all, the 2 out of 5....
arte Hotel Wien Stadthalle
4.1/545 Ulasan

arte Hotel Wien Stadthalle

Vienna|0.61km dari ARI
Mixed bag here. The hotel is walking distance to the Stadthalle, our main reason for booking. Lots of transport links around. Many Ubers and bolts, and about 30/40 minutes to the airport via taxi. Room size was adequate, with a mini fridge, which was unplugged with food and drink inside. It didn't really cool well, when we managed to plug it in. The beds were comfy. The room had tea and coffee making facilities, but no milk. Room had electric blinds which were cool, and room was good and dark when the curtains were closed. Breakfast was ok, pretty standard, nothing special. But still good to start the day with. Rooms on the street side are very very noisy. The hotel is near a shopping mall, so deliveries 5am-10am every morning. Vehicles lloading, banging, noise, men shouting, doors slamming etc. But not really the hotel's fault. At night people smoke outside. So you can't really open windows overnight if you want a decent night's sleep. The room got very stuffy and no real aircon. The cleaning staff start very early, around 9am, so again prospect of good sleep is hit and miss, but they are very friendly and polite. Room generally clean, but there were hairs in the sink and shower. Also hairs on the supposedly clean towels. Staff mostly friendly and accommodating. However, the price of drinks seemed to change every round, (normally increasing). There was one member of staff who had the most appalling attitude. On our last night the shower flooded badly, into the hallway of our room. We couldn't shower or use the toilet. We phoned reception. The staff member claimed he didnt understand what bathroom is flooded means. After 5 attempts at explaining. He said he would send a colleague up. Surprise! Surprise! No one came. We needed sleep due to early flight the next day. We went down to reception, we were ignored, treated with contempt, eye rolls, and he told us he couldn't help, he said he was on his own. So sending someone was a LIE!? He was at the bar pouring drinks slowly, while looking at us blankly and rolling his eyes. He demanded we take a seat, no apologies, no offer of a solution. Basically appalling customer service and no communication. He was quick to check in guests that came to reception, inbetween pouring drinks deliberately slowly to avoid us. The only thing he said was he was on his own and there were no spare rooms. Eventually, he came to our room and saw the problem. With a bad attitude he did try to unblock the drain to no avail. We were lucky enough to have him mop up the floor and give us more towels, upon us asking, no offer. The staff in the morning when we checked out were apologetic when we told them, which we appreciated, and did make us nice coffee's to go. Unfortunately it doesn't take the bad taste away, and we had a poor night's sleep as a result of the stress. No one deserves contempt, utter rudeness and unhelpfulness as a paying guest, especially when we should have been resting, ready for flying

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Lihat Ulasan Tetamu untuk Hotel di Vienna

Mencari hotel berdekatan ARI? Bandingkan kadar bilik dan ulasan untuk mencari penginapan ideal anda.
Pension Stadthalle
4.2/523 Ulasan
Die Pension liegt ideal, unweit von Westbahnhof (wir sind mit der Westbahn angereist) ein paar Schritte von der Stadthalle entfernt. Das Frühstück gibt es im Boutique Hotel und es ist sehr lecker. Bei den Produkten wird sehr auf Bio und faire trade geachtet. Wir haben uns sehr wohl gefühlt. Darum war bereits Mai 2019!!!
Theaterhotel & Suites Wien
4.2/541 Ulasan
Having good memories of this cozy downtown hotel in Vienna, we returned for two nights last weekend. We were pleased to realize that the hotel kept its high standard, it was impeccably clean and the staff at the reception extremely helpful. Whether it was asking for directions or making reservation for one of the most popular restaurants in Vienna (I was unable to get a table via the internet) we got top notch service at the reception. Sure we will return when we visit Vienna next.
a&o Wien Stadthalle
3.6/578 Ulasan
The room was extremely hot at night with 6 persons. Perspired throughout the night. Had to go outside to cool off. No air-conditioning and no fan. The staff was good but they couldn't do anything.
Max Brown Hotel 7th District, Part of Sircle Collection
4.3/561 Ulasan
Based on our great memories from the Max Brown hotel in Düsseldorf, we decided to book the Max Brown hotel in Vienna for our long weekend in April 2023. We booked a room in the category “extra large” for around EUR 1’100 for the four nights. To take the positive things first, for those of you who know the concept of Max Brown, you know what you get and the beds are among the best that I have experienced in a hotel. Arriving at the hotel Thursday evening, we were welcomed at the reception with a “be right back” sign and in my personal opinion, slightly too loud “cool” music from the Seven Nights restaurant. After around 5 minutes the front office lady came, dropped her phone and keys onto the desk and disappeared into the restaurant. After about five more minutes, she came back and greeted us with an uninspiring “welcome”. She quickly checked us in and we left for the room. The extra-large room in Max Brown are spacious with their typical decorations but without the basic amenities (makeup remover wipes, cotton ear sticks, etc) that you’d expect in a room. And during the stay, the bedsheets was not chanced for the 4 nights, basics such as toilet paper was not filled up and the used towels was taken by the cleaning personnel but not replaced. The minibar was also empty in case you like a sip of water on arrival or in the morning (don’t really get why the minibar is running when empty considering the cost of electrity). After arriving to the room, I tried to call to the reception, but no-one answered the phone (this happened also on the second night of our stay). In general, you felt a certain disinterest from the staff (with an exception of the guy at check-out). On the second night, we wanted to try out the restaurant in the hotel. We reserved a table on the Max Brown webpage and got the answer “in progress”. When inquiring about the reservation at the reception I was informed that the restaurant has absolutely nothing to do with the hotel. However, the lady at the restaurant found that she was also not responsible for a reservation inquiry made through the hotel website. FYI: The restaurant is located in the middle of the hotel. Catch-22? So if a great bed is the only thing that interest you…. I, for that sake, think you could expect more for an average price of EUR 275 per night. Hence all in all, the 2 out of 5....
arte Hotel Wien Stadthalle
4.1/545 Ulasan
Mixed bag here. The hotel is walking distance to the Stadthalle, our main reason for booking. Lots of transport links around. Many Ubers and bolts, and about 30/40 minutes to the airport via taxi. Room size was adequate, with a mini fridge, which was unplugged with food and drink inside. It didn't really cool well, when we managed to plug it in. The beds were comfy. The room had tea and coffee making facilities, but no milk. Room had electric blinds which were cool, and room was good and dark when the curtains were closed. Breakfast was ok, pretty standard, nothing special. But still good to start the day with. Rooms on the street side are very very noisy. The hotel is near a shopping mall, so deliveries 5am-10am every morning. Vehicles lloading, banging, noise, men shouting, doors slamming etc. But not really the hotel's fault. At night people smoke outside. So you can't really open windows overnight if you want a decent night's sleep. The room got very stuffy and no real aircon. The cleaning staff start very early, around 9am, so again prospect of good sleep is hit and miss, but they are very friendly and polite. Room generally clean, but there were hairs in the sink and shower. Also hairs on the supposedly clean towels. Staff mostly friendly and accommodating. However, the price of drinks seemed to change every round, (normally increasing). There was one member of staff who had the most appalling attitude. On our last night the shower flooded badly, into the hallway of our room. We couldn't shower or use the toilet. We phoned reception. The staff member claimed he didnt understand what bathroom is flooded means. After 5 attempts at explaining. He said he would send a colleague up. Surprise! Surprise! No one came. We needed sleep due to early flight the next day. We went down to reception, we were ignored, treated with contempt, eye rolls, and he told us he couldn't help, he said he was on his own. So sending someone was a LIE!? He was at the bar pouring drinks slowly, while looking at us blankly and rolling his eyes. He demanded we take a seat, no apologies, no offer of a solution. Basically appalling customer service and no communication. He was quick to check in guests that came to reception, inbetween pouring drinks deliberately slowly to avoid us. The only thing he said was he was on his own and there were no spare rooms. Eventually, he came to our room and saw the problem. With a bad attitude he did try to unblock the drain to no avail. We were lucky enough to have him mop up the floor and give us more towels, upon us asking, no offer. The staff in the morning when we checked out were apologetic when we told them, which we appreciated, and did make us nice coffee's to go. Unfortunately it doesn't take the bad taste away, and we had a poor night's sleep as a result of the stress. No one deserves contempt, utter rudeness and unhelpfulness as a paying guest, especially when we should have been resting, ready for flying
The Weekend Hotel
4.4/569 Ulasan
As a recent guest at The Weekend Hotel in Vienna, I can confidently say it was an exceptional experience. The moment I stepped into my room, I was greeted by a cozy and exquisitely beautiful space. Notably, the level of cleanliness was remarkable, maintaining a pristine environment throughout my stay. The comfortable bed made for a restful night’s sleep, while the breakfast offered a delicious array of organic options, truly setting a high standard for morning meals. Dominik, the manager, played a pivotal role in ensuring our stay was enjoyable. His hospitality and attention to detail truly enhanced our visit, leaving a lasting impression. Moreover, I must commend Matta and Stanislav for their invaluable assistance, which contributed significantly to the overall positive experience. Thanks to the fantastic team and the delightful ambiance, our stay was memorable, and we’re already looking forward to our next visit to The Weekend Hotel.

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