Hotel berhampiran Heinz-Heger-Park, Vienna

Situated near tram and metro station Boutiqe Hotel Donauwalzer is a nice hotel to stay in during your visit to Vienna. With a nice assortment of foods at the breakfast buffet and nice staff we really liked our stay here. We were lucky to have one of the rooms with a theme (Cafe Landtmann),the room was spacious with a nice view of the private garden and the bathroom was modern. As mentioned earlier with being so close to the tram and metro, you can easily get to the city center.

Wir hatten uns auf einen angenehmen Aufenthalt im Hotel Exe Vienna gefreut, jedoch wurden unsere Erwartungen leider nicht erfüllt. Das Hotel verdient aus unserer Sicht keine 4 Sterne, und hier ist warum: Parkplatzprobleme: Bei unserer Ankunft stellten wir fest, dass das Hotel-Parkhaus aufgrund von Bauarbeiten geschlossen war, was zwar unglücklich, aber verständlich ist. Allerdings wurde uns am Telefon mitgeteilt, dass es ein Partnerparkhaus in unmittelbarer Nähe gibt. Leider handelte es sich dabei um ein öffentliches Parkhaus, das 700 Meter Luftlinie vom Hotel entfernt war. Es gab keine echte Kooperation zwischen dem Parkhaus und dem Hotel, was bedeutete, dass wir Glück haben mussten, um einen Parkplatz zu finden. Enttäuschendes Frühstück: Das von uns gebuchte Frühstück, das uns vom Personal empfohlen wurde, entpuppte sich als große Enttäuschung. Für 13,64 Euro erwarteten wir mehr. Wir erhielten minderwertige Aufbackbrötchen und es gab keinerlei Beschilderung am Buffet. Es war unklar, welches Fleisch serviert wurde (Schwein, Rind oder Hähnchen). Es gab auch keine Allergiehinweise. Der Höhepunkt war, als wir im Orangensaftspender zwei tote Fliegen entdeckten, die von einer Mitarbeiterin aus der Küche entfernt wurden, aber der Orangensaft wurde einfach zurückgestellt. Zimmerprobleme: Während unseres Aufenthalts mussten wir zwei verschiedene Zimmer nutzen. Im ersten Zimmer (Nummer 116) lösten sich die Tapeten von den Wänden, die Wände waren rissig, der Boden und der Schreibtisch waren beschädigt, und es gab keine Toilettenbürste. Im zweiten Zimmer (Nummer 411) mussten wir zuerst gründlich lüften, da es unangenehm roch. Die Wände waren schmutzig und müssten dringend gestrichen werden. Auch hier fehlte eine Toilettenbürste. Beide Zimmer waren zudem sehr dunkel, und die Klimaanlage funktionierte weder in unseren Zimmern noch bei unseren Kollegen. Es war daher viel zu warm. Alles in allem war unser Aufenthalt im Hotel Exe Vienna enttäuschend und entsprach nicht den Erwartungen, die wir an ein 4-Sterne-Hotel hatten. Wir hoffen, dass die genannten Mängel in Zukunft behoben werden, um zukünftigen Gästen einen angenehmeren Aufenthalt zu ermöglichen.

Filthy rooms, sheets had blood stains on them! When we went to the reception desk and demanded for clean sheets and blankets they gave us new ones with HESITATION to lay our beds (on our own), DIRTY SHEETS-appauling for a so called 4 star hotel. (not even one star) ! On a school trip and some friends found bed bugs in their room!!! NO HYGIENE !!! NO HEALTH STANDARDS -SHOULD BE CLOSED DOWN FOR DISINFECTION AND NOT DARE TO BE CALLED A HOTEL !

The hotel is a proper ”best buy”. The room and all the decor are basic, but very spacious for this type of hotel, and with a proper wardrobe you can actually store all your clothes in. Everything is clean and comfortable. Room's are cleaned every day, towels changed, too, if you wish it. Staff is accomodating and unobtrusive. The only small minus in my wiev- the one time I don't bring my hair dryer is the one time hotel doesn't have one! :) There is an underground garage in a building across the street, which is a huge plus in a city like this. You pay extra for using it, though, but it's wort it in my view. The street is quiet, with not much traffic. The nearest U-bahn station (their Metro) is very near and the public transport is excellent. Beware, the face masks are still obligatory in all public transport. The fine for not wearing one is 50 euros. (November 2022.) Nothing is cheap in Vienna, and you shouldn't expect it to be, but this hotel offers good value for money.

Stayed here for 5 days delivering a training course for an outside company. Hotel is in a great location, underground 5 min walk away, tram stops outside. 10 min walk and you are in the heart of the city. Hotel is very pleasant, nicely decked out with a great ambience. The staff are wonderful, from reception to the bar and restaurant always smiling, very attentive, friendly and professional. Some of the best Hotel staff I have ever encountered, a big plus for the hotel. Food is very good, great quality, presentation and taste. This has been best Hilton I have stayed in, and i have stayed in a few. Thank you for making my trip to Vienna even more memorable.

We are pleased to say that our experience here was much better than some of the previous reviewers. We were upgraded gratuitously to a superior room (518) on the top floor with a great view of the VotivKirche and parks. The room was fine and represented very good value for money. We did not dine or breakfast here, the charge for breakfast seemed a little steep. The hotel is located in a very pleasant area and the museums and Stephansplatz are an easy 15 minute stroll from the hotel. You will pay a lot more for hotels in those areas. The coffee situation seems to be an ongoing theme on Tripadvisor. On the second morning our pods were not replaced so I had to ring down to reception. They arrived immediately. The next morning I left a note in German on the coffee tray to remind housekeeping to replace the pods. They did not do this and I had to ring down again. We were not charged for these and no mention of a charge was made, but it seemed a bit odd.

Ho prenotato in largo anticipo perché l'appartamento con il parcheggio a Vienna mi era utile,arrivando da altre città , quando però siamo arrivati ci hanno detto che non esistevano appartamenti!alla fine scusandoci ci hanno informato che il nostro era occupato e ci hanno dato una camera e offerto la colazione per tre giorni.Non siamo rimasti soddisfatti considerato che mancavano asciugamani, climatizzatore che funziona non sempre...mai spazzato...unica cosa positiva il posto! davanti fermata autobus per metro.. già il parcheggio 20 euro il giorno

Great location.. close to metro U1 and 8 mins on foot to the Wien Hbf (Vienna train station) I stayed in a shared dorm with bathroom and made good acquaintances. Clean bathroom and toilet. The dorms were very secure. The people at the desk were friendly and accommodating. All in all a great experience 😊

Everything in the hotel was very satisfying, location was perfect and center to the city. Perfect for those who enjoy doing trips by walking around as it was close to almost everything. Food was good and lots of choices, and the staff was very friendly and helpful.