Meininger Hotel Wien Downtown Sissi

It was one of the best hotels I've ever been I loved it so much I never wanted to leave the reception was great especially John a guy that worked there plus the breakfast was the best I've ever eaten in my life if you go in Vienna you should definitely visit it

I can’t find enough words to express our disappointment and disgust to reflect our experience. We booked a group stay for 25 people minimum 3-4 months prior to our arrival. We were contacted by several people with several different and contrasting information, after which I sent a rough complaint email to which we received a response from the group sales dept saying that everything is arranged and confirmed! We arrived 9.00 am on the day and the receptionists had no idea what rooms were assigned to us. The receptionist tried his best to arrange the rooms last minute and we were told the checkin is at 3 pm. We arrived around 3.30-3.45 and the group (underaged children) finally received their rooms. Some of the rooms were drastically untidy, uncleaned, alcohol around, 18+ things, anti hygienic. 2 rooms were occupied by other people who were surprised when our kids opened the rooms. Absolute chaos, we had to rearrange the rooms with the evening shift receptionist. 1 room had mould over the bathroom rook. On the next day, at around 11 the cleaner opened the room and said it’s time to check out. She was talking to me while vaguely chewing a gum and blowing bubbles meanwhile. The worst experience ever! I have the feeling that this hotel has not got any administration and the employees have to make decisions on their own! Very disappointing!

Pay attention to this hotel if you come during the summer. IT HAS NO AIR CONDITIONING! They forgot to mention that they don't have air conditioning and it's 37 degrees outside. They gave us a fan and that's it. My mistake is that I didn't think about the fact that a 3-star hotel in the center of Vienna does not have air conditioning. If you want parking spaces at the Hotel, ask beforehand if they are available. I couldn't find any parking spaces and they sent me to park in a public parking lot 500 m away. Rooms with outdated furniture, broken shower cubicle with broken faucet. I ABSOLUTELY DO NOT RECOMMEND THIS HOTEL during the summer.

Very clean hotel in a good location . 5 minutes from U station , 15 from Stephansplatz and 25 minutes from Rathaus. People in reception are very friendly and helpful. Is on the other side of the river. The only problem is to find the correct exit to station

Very rude menagers. We’ve booked our stay in this hotel for 19-22 November and payed about 500€ in total, but our flight is cancelled due to weather conditions, so we couldn’t come. My friend called hotel the same night and they didn’t have any understanding for this. I need to write that my two friends were here before! They told her it’s not possible to move reservation telling her they don’t have space for next week. But I checked and they absolutely have space. So, today I called them and they were very rude, they even hung up on me while I was talking. I explained that our flight was canceled and that we could not come (otherwise we are students) and asked them to change our reservation, but they did not want to. They said it was impossible to return the money, to which I told them that I knew it was possible for them to at least change our reservation and that we didn't want the money back. Then the manager started yelling and telling me that I am rude. I told him to listen to me, but he just rudely hung up. It's a shame for a hotel to treat its guests like this. I am completely disappointed!

El hotel tiene buen precio pero no está en el centro. Tienes que caminar unos 20 minutos para llegar al ayuntamiento. Carece de limpieza... La almohada que me tocó era de risa, parecia que no tenias almohada. No tienen AIRE ACONDICIONADO. Disponen de un ventilador que con 39 grados no hace absolutamente nada. El personal amable. El desayuno normal.