Popular Hotel Mercure di Vienna

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Hotel Mercure Vienna First

Hotel Mercure Vienna First

4.3/554 Ulasan
We stayed here for 5 nights in a premium double room. The upgrade to the premium room was well worth it for the extra square footage as well as the amazing bathroom. Staff are very helpful and friendly. The location could not be better being located to both the U-Banh and the trams. There are also some great bars right across the square for some low key night life. Would stay here again if we were back in Vienna. The only complaint we had was the bed was slightly too firm, but that is a minor detail.
Hotel Mercure Wien Westbahnhof

Hotel Mercure Wien Westbahnhof

4.1/571 Ulasan
Checked in late to our “Superior Room” during our visit to Vienna. The room was clean and cozy just as you would expect at a Mercure hotel. But that’s where the good things ended. The next morning at about 9.30am we heard knocking on the door and it started opening. We panicked and I quickly held it preventing it from opening any further. After a couple of mins, we opened the door ourselves to check who on earth it was. Turned out it was the cleaning lady from the housekeeping staff. She even had the gall to ask us at what time were we leaving, that too at 9.30!! We informed the lady at the reception and she was apologetic but would not take any “concrete” action. That is not all, there was no dental kit in the room. We called up the reception and the lady let us know that they were out of dental kits! How do you claim to be a 4* hotel with such a lacklustre service and poor hospitality? Either way, I know that I am not going back to this hotel and would caution others too. 4/10 for me.
Mercure Grand Hotel Biedermeier Wien

Mercure Grand Hotel Biedermeier Wien

4.4/556 Ulasan
Everything was good. The hotel is located at a calm and lovely street. With plenty of cafes and coffee shops around. few minutes walk from the train station ( small shopping mall) to airport. Tram and bust stop is also few steps away. The Only inconvenience - there is no elevator on every floor and no one to help you with luggage. :( had difficulties to carry two heavy bags up and down on stairs. :( No air condition in the room.
Hotel Mercure Wien City

Hotel Mercure Wien City

4.1/567 Ulasan
Hotel situato in buona posizione a 10 minuti dal centro e con fermate metro e tram vicine. Colazione nella media (purtroppo erano in corso lavori di ristrutturazione) e servita nella hall e in una stanza attigua. Personale gentile e professionale.
Hotel Mercure Wien Zentrum

Hotel Mercure Wien Zentrum

4.6/590 Ulasan
Visited Vienna in late February 2023 and was immediately smitten with the city. I extended my visit to Vienna and booked three nights at Hotel Mercure Wien Zentrum to be a bit closer to Innere Stadt. My check-in/out experience was okay. For a fee, I was able to check in early. The standard room I booked was cozy and clean. I had two quibbles with the bathroom. One, the large countertop basin consumed most of the counter space and left little room to place personal toiletry items. Two, there was no shelf or mounted dispensers in the shower for the refillable shower amenities (body wash, shampoo and conditioner bottles). These items were placed in an inconvenient location above the toilet. To use the refillable shower amenities, the guest has to place the bottles on the shower floor. Not even a soap dish (built-in or mounted) in the shower. It is a casual, three-star hotel. Fantastic location! A short walk to the Danube Canal (Donaukanal), St. Stephen's Cathedral, Graben Street and transit stations.
Hotel Mercure Raphael Wien

Hotel Mercure Raphael Wien

4/563 Ulasan
Mercure Hotel Raphael Wien is located in one of the most beautiful locations in Vienna. Entire hotes is ready for renovation but our biggest complaint is the cleanliness of the room. The first room we got was disgusting to say the least. The bathroom was full of hair from the previous guest. Hairs stuck to the tiles in the bathtub as well as on the toilet salt. When we went down to the reception desk to complain and demand that someone clean the bathroom, all we got was that we are “very sorry” and that we should go down to the reception desk tomorrow morning and demand that it be cleaned. Since they were not able to clean the bathroom, in the end we got another room with a clean bathroom, but there we were awaited by another surprise. Under the rags on the floor is a dirty sock, also from the previous guest. In addition to this, there was also dust on the lamps, dusty windows (in both rooms). All in all a very bad experience. The hotel definitely does not deserve four stars. The only thing is that it is in a good location about half an hour's walk from the MuseumQuarter, a few minutes from Mariahilfer Strasse.

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