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Hotel Durao

Hotel Durao

4.1/513 Ulasan
É com muito entusiasmo que aqui deixo o meu elogio ao Hotel Durão. É uma equipa que me acolheu desde o primeiro contacto, a mim e à minha família. Quero agradecer todo o empenho e profissionalismo demonstrado, especialmente pelas funcionárias Carla Costa e à D. Luísa. Profissionais simpáticas e muito prestáveis. Foi feito um pedido especial para uma aniversariante. Estas duas funcionárias, tudo fizeram para que a surpresa se realiza-se nos parâmetros idealizados. Fizeram tudo que estava ao seu alcance para que da chegada ao Hotel, o quarto já tivesse disponível para a aniversariante desfrutar do momento. Desejo as maiores felicidades ao Hotel, em especial às duas funcionárias referidas, que tão bem, representam o Hotel. Bem haja!
Montebelo Viseu Congress Hotel

Montebelo Viseu Congress Hotel

4.2/521 Ulasan
Reserved a triple room for 2 nights. I have phoned previously to ensure we would have the best room possible, on a higher floor - even allowed a possible upgrade to have the best experience possible. Arrived at 9PM. No concierge, rough and plainer customer attendance. Made me pay in advance, even though my credit card number was sent as I’ve booked the room, so the hotel had all warranties needed. Placed us on the first floor, hock means they didn’t care about my previous phone call and expectations. As we arrived in the room, we realised it was very dated, furniture eas falling apart, cracks on the walls, etc. Beds, we and tb were ok, mini bar with a couple of bottles, court wins and other amenities too old. We asked to change the room, because of cracks and so. They changed us to a double room with an extra bed which was actually better than the previous one(!). Overall very dated The rest of the. Hotel is ok. Good breakfast, great location, nice service. Fair SPA (it was nice actually, but every one could get is, specifically kids - why do they call it a SPA if it’s only an indoor pool?) In a nutshell: it’s not bad, pretty clean and fair. Should be cheaper - value for money is not ok - and definitely NOT a 5 star. An average 4 star, at most
Hotel Grao Vasco

Hotel Grao Vasco

4.1/554 Ulasan
A gem in the north. It has the old charm. Clea rooms. Good space.Comfortable beds. Good location. Walking distance to center city. A lot of seating area in each level. They were caring and kept the group together. Breakfast included. Quiet location.
Avenida Boutique Hotel

Avenida Boutique Hotel

4.4/524 Ulasan
Hotel Avenida is a 4-star boutique hotel right on the Praca da Republica in the center of Viseu. The hotel staff was warm welcoming and helpful (happily taking our bags in the morning before check in so we could explore the city). English and some other languages are spoken if needed. The room was delighful; spotlessly clean and enormous (although I must note that we did get a deluxe double). The bed was clean and comfortable (if a bit on the firm side). The bathroom had a fantastic shower and a new modern tub big enough for a swim (ok, maybe not, but still very big!). In spite of being right in the center of town, the room was quiet and the electric shades worked perfectly. Breakfast was fresh and delicious, especially the fruit and pastries. The hot food selection was a bit sp****, but the selection was hot and kept stocked. We highly recommend this hotel fo visitors to Viseu.
Montebelo Palácio Dos Melos Viseu Historic Hotel

Montebelo Palácio Dos Melos Viseu Historic Hotel

4.1/528 Ulasan
The building is very nice, right in the centre where most of the historic buildings are. The room was very big and also the bathroom. The staff are nice. The breakfast was very nice. The parking is limited and forget parking close by if it’s full. The blue carpets on the stairs need to be vacuumed as they are very dirty. The black out curtains don't close fully, i had to put my hair clip to keep closed. The biggest issue is they have old windows on the street side so forget going there if you actually want to sleep. They know the windows are bad as they said they have ordered new ones. The issue is the guests don’t know until they are trying to sleep with people screaming under their window. We were there new years eve, impossible to sleep so we asked to move room around 4am, they had another room with better windows so why didn’t they put us there in the 1st place. They said it was a family room but if they know the windows have NO soundproofing, they have to make the effort to make sure guests can sleep even if the room is slightly more expensive. Worst nights sleep ever and that makes everything else worse. The main people making noise were coming out of the hotel building but strange they said they had nothing going on. Ask for a room with double glazing windows or forget sleeping.
Montebelo Principe Perfeito Viseu Garden Hotel

Montebelo Principe Perfeito Viseu Garden Hotel

4.3/515 Ulasan
O Hotel atingiu as espectativas que tinha, pois já conhecia o empreendimento e mantêm a qualidade do serviço e das instalações. Relativamente ao preço, o valor apresentado pela Trip foi extremamente competitivo em relação às restantes agências para as mesmas condições de serviço, e mesmo em relação ao preço que seria cobrado pelo próprio Hotel em reserva directa (o que não consigo compreender...). O pequeno-almoço disponibilizado foi de excelente qualidade e em quantidade. O atendimento foi excelente sendo todos os colaboradores em serviço no hotel nesses 2 dias de uma simpatia e eficiência muito acima da média. No entanto, fiquei um pouco decepcionado por a agência Trip, porque até agora, ainda não me ter enviado a Fatura relativamente ao valor pago. A única certeza de que tenho que o pagamento foi efectuado, foi-me dada pelo recepcionista do Hotel que me disse que os quartos estavam pagos, mas que não me podia passar uma Factura pois o pagamento tinha sido efectuado à Agência - o que é natural!). Nesta situação a falta de Factura foi muito desagradável porque reservei e paguei 3 quartos (para nós e para mais 2 casais amigos) e até agora não tenho nenhum comprovativo de pagamento para ”fazer as contas” com eles.

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