Hotel Mesra Haiwan Peliharaan di Whistler

The staff wouldn't get out of their way to assist us in getting to the hotel, even in heavy snow. It was a waste of a phone call. On arrival, their attitude was consistently cold. The hotel is dated, basking in its past glory. Most staff are cold, but a handful of them are very friendly and helpful (most of them are cleaners), considering we stayed 2 weeks, we have come across many staff members. The kitchen is very basically equipped with poor quality equipment. The balcony door is poorly sealed, there's a constant draught into the room. One of the reasons we booked this hotel was its billiard room, but it's in their bar, I thought it would be family friendly. Situated close to the Gondola, great for skiers. I don't recommend it for families, and it's poor value for money.

Centrally situated so great for access to bars, shops and the gondolas and car parks. Four of us shared a 2 bedroomed apartment which had full kitchen, just enough pots and pans etc. and a bathroom each so it was roomy enough for the week. Staff were helpful and friendly. Beds were fine, lots of hot water and washing machine and dryer in room a bonus especially since we had been travelling around for 2 weeks before our stay. Only downside was noise from nearby bars but this stopped before midnight. Light sleepers might find earplugs useful. Extra tips if you are staying for a few days, buy s 360 summer pass for much cheaper access to gondolas if you want to make more than one trip and visit municipal office to get monthly parking pass for car parks 4 and 5. You still have to move the car each day but it's only $25 for s month rather than $14 a day...

My girls and myself had a wonderful experience at Four Season. Staff are friendly, helpful and provided with flexibility in terms of check-in or check-out arrangement. The room is just perfect, either cleanliness or settings. Food was great. re-visit is a MUST.

房間麪積非常可以，兩張QUEEN床的睡四個人沒問題，事實上房間裏直接準備了四個浴袍。餐廳的牛排和湯，湯是到餐桌前當場現做的，都非常好吃。10月屬於淡季，四道菜的套餐才售60加幣。酒店設施很全，才這種偏僻的山上應該是五星標準了。

The hotel was clean, but crowded, the staff is not the friendliest, but the service was OK, the pool was small, and the hot tub was filled with people.

Really enjoyed staying here while snowboarding at whistler Blackcomb. The mountain lifts and lift ticket booth is right outside the hotel. Hotel service was also very nice, and the room exactly as we wanted it. We didn’t get to use the hot tub/ sauna but looked enticing too! I loved how convenient the place was to the rest of whistler village, would come back again!

With the history of this hotel of over 20 years, the overall cleanliness and maintenance is very much above average. I like the location right beside the mountain. I did use the swimming pool for a bit and it was relatively small given many tourists would use it in summer time. It has a jacuzzi inside and it was nice. The staffs are very friendly and nice and welcoming so another good experience to share.

Got a last minute booking for this hotel. No complaints! Check in/out quick and easy. Hotel staff was friendly, king deluxe room was spacious and clean. The temperature was comfortable and cozy even with outside temps below 20F. Enjoyed having a kitchenette space. Forgot my phone charger and there’s an iPad for complimentary use with a charger I was able to use. Only stayed one night and it offered all I needed—right in the village, clean space, comfy bed (on the firmer side), good amenities.

Excellent location, just at the central village, walk thru the entire village easily. Nice clean room even not big, but what you need are well equiped. I have a kitchen with all kinds of kitchenwares, better to stay more days in next time. Very friendly frontdesk people and room keeper. Pay $24 for tight room car parking with no EV charger in hotel is not a good idea. For guest with EV, a solution is to check in after 4 pm, then park your car in conference centre (just located in opposite side of the hotel) after 5 pm with only $6.25 (5:00pm till 10:00am) and charge your EV at level 2 charger $1/hr to get a fully charge. Perfect match the hotel check out time. Overall experience, worth to stay and buy more food for meals in room!

The location is fantastic and there was not the expected noise from the village. Booked a Queen loft room. These rooms are fantastic for family space, a kitchen and 2 bathrooms, one up and one down. This hotel is tired and could use some updating for sure however it was clean. We value the space over decor so wasn’t an issue for us. There is small ac unit located in the downstairs are but in the summer this is not adequate to keep the loft comfortable. There was a tower fan upstairs but there were no windows that opened in our room 524. This is the only reason for my rating. I would have rated higher but It was hard to sleep well due to the 30*C heat. In the winter this obviously wouldn’t be an issue, there is a sauna upstairs and a gas fireplace which we didn’t use. The customer service was excellent. Very responsive via text, if you have trouble with the app for you door key front desk can make you a physical key if you ask.