Dataran Zhouggulou (pusat bandar) | 6.74km dari Xi'an International University North Teaching Area
Could not find ' City Convenient Hotel' as described by Trip.com. We had to call the hotel to confirm the exact location, in the middle of the night ! Finally, we checked in the hotel namely ' CITY COMFORT INN'. Trip.com should pay more attention on the translation.
Anyway, we enjoyed our stay at the hotel. The room is spacious with a sofa for two. Clean towels and sheets are provided. The location is superb for getting around with Mrt and there are plenty food outlets nearby including the morning market and the muslim street.
AAnnKoo2024.11.06
Could not find ' City Convenient Hotel' as described by Trip.com. We had to call the hotel to confirm the exact location, in the middle of the night ! Finally, we checked in the hotel namely ' CITY COMFORT INN'. Trip.com should pay more attention on the translation.
Anyway, we enjoyed our stay at the hotel. The room is spacious with a sofa for two. Clean towels and sheets are provided. The location is superb for getting around with Mrt and there are plenty food outlets nearby including the morning market and the muslim street.
Dataran Nanmen (pusat bandar) | 7.43km dari Xi'an International University North Teaching Area
In a light luxury designer hotel like an art gallery, we pursue the life of “day coffee and night wine”.There are wine and coffee here; next to the authentic Xi'an food court; in the change of seasons, “food is fresh, drink is joyful”.There is even a party suite for you to get together, we are waiting for you See You Soon.
HeSu DESIGNER Hotel & Suites - Xi'an Drum Tower & YONGNING Gate Branch is located in the Beilin District of Xi'an, close to Xi'an City Wall, Yongning Gate City Tower, Small Wild Goose Pagoda, near Xiaozhai, Bell & Drum Tower Hui Min Street, Shaanxi Provincial Museum of History, Datang Night City; you can get to the Xi'an Xianyang International Airport in 55 minutes or less, as well as other popular attractions, such as Yongxingfang/Yuanjiacun...
The hotel is a Netflix design hotel that combines design creativity, art sculpture and hand-painted oil paintings with an art museum atmosphere. The hotel lobby is designed and integrated with a brunch light luxury cafe, a craft beer hall and a book bar. For business travel, romantic couples, parents and children outing, leisure and vacation and other different types of travel guests to provide large bed room, double-bed room, two-bedroom and three-bedroom suites and so on. Full butler service, as well as the same humidifier of Dear Inn, Xiaomi intelligent air purifier, full set of British furniture and Kinkel mattresses. One thing for one, just to give guests a different accommodation experience.
PPengguna Tanpa Nama2024.09.12
Extremely impressed with the service at the hotel.
- I arrived at the hotel at about 12pm, not expecting to be able to check-in but I was allowed to check-in immediately!
- I added the hotel’s WeChat account when checking in and was immediately sent a word document with lots of recommendations for Xi’An and even a suggested itinerary. The staff were also very prompt in responding to any questions that I posed over WeChat. I asked them where i could buy contact lens solution and they even offered to pour me some. I truly appreciate how they went out of their way to make my stay comfortable 😊
Dataran Zhouggulou (pusat bandar) | 7.9km dari Xi'an International University North Teaching Area
The hotel boasts 154 guestrooms, total 13 layers, non-smoking floor , good view, special night scene. The room is comfortable, both accommodation and service standards are excellent.The Chinese Restaurant features 5 dining rooms & 300 seats, specializing in delicious Cantonese cuisine、Sichuan & Shaanxi cuisine. The 120 seats Conference Room make good venues for meetings. The banquet hall is available for weddings, social events and parties. The finest sports and leisure facilities can be found on the fourth floor in the hotel. The hotel offers underground garage parking and free WIFI access in public areas.
LLam2024.09.11
We stayed 2 days in Eastern House upon arrival into Xi’an. Pleasantly surprised on the cleanliness, service of the hotel. Also great is the buffet breakfast spreads. Also really enjoyed the afternoon tea with fruits, cakes and flower tea. A shout out to service staff 陈丽娜 who patiently helped us book our Didi cab as we struggle with the booking. The hotel is also walking distance to south wall of the 城墙. Will recommend to visitors coming to Xi’an.
Cemerlang
3873 reviews
4.8/5
Harga bermula
RM 187
satu malam
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Hotel Dengan SarapanHotel Dengan Bilik BerkembarHotel Dengan 1 Katil DoubleHotel Dengan Kolam RenangHotel Dengan Pembatalan Percuma
Dataran Nanmen (pusat bandar) | 7.98km dari Xi'an International University North Teaching Area
Renovated in 2022, the ChengYuchenghao Hotel (Xi'an Bell and Drum Tower YongningYongning Gate Subway Station) offers both holiday makers and business travelers a pleasant stay in Xi'an. The hotel is only 5km from Xi'an Railway Station and 38km from Xi'an Xianyang International Airport, giving guests a number of convenient transportation options. The closest major public transportation, Yongningmen Metro Station, is only 300m away. There is no shortage of things to see in the area, with the Huimin Street, Defu Lane and Xi'an Beilin Museum all nearby. In their spare time, guests can explore the hotel's surroundings. This Xi'an hotel offers parking on site. If you demand a high level of service, our guests have indicated that this hotel has excellent standards. For guests traveling with families, this hotel is consistently one of the most popular choices.
จจักรธร โรจนกาญจน์2024.01.02
Penginapan ini terletak di lokasi yang baik di tengah-tengah Xi'an, berhampiran dengan tembok bandar Xi'an dan berhampiran MRT Yongningmen, hanya 3 minit berjalan kaki. Ketika kami tiba, terdapat 2 tin minuman alu-aluan, jus oren dan jus plum, kepakaran Xi'an. Kakitangan memberikan perkhidmatan yang baik dan membawa kami memanggil teksi untuk pergi ke Makam Qin Shi Huang. Tambah-tambah bila balik nanti ada cenderahati untuk anda juga. Keseluruhan bilik bersih, boleh digunakan, sesuai dengan harga.
Dataran Zhouggulou (pusat bandar) | 8.07km dari Xi'an International University North Teaching Area
great stay, the staff even knew how to speak a bit of english (which is good because we are foreign travellers). the room was very clean. the elevator sometimes took a long time and could be quite busy (due to patrons of other restaurants in the building), but it wasn’t a big issue. the best thing of this hotel is the location - very close to the muslim quarters and very close to Luomashi pedestrian street so there was a lot of great food a close walk away.
PPengguna Tetamu2024.11.05
great stay, the staff even knew how to speak a bit of english (which is good because we are foreign travellers). the room was very clean. the elevator sometimes took a long time and could be quite busy (due to patrons of other restaurants in the building), but it wasn’t a big issue. the best thing of this hotel is the location - very close to the muslim quarters and very close to Luomashi pedestrian street so there was a lot of great food a close walk away.
Dataran Zhouggulou (pusat bandar) | 8.57km dari Xi'an International University North Teaching Area
The hotel is located in the center of the ancient capital of Xi 'an, and the famous landmark bell tower, located in Xi' an Bell Tower post building built in 1958 is the sixth batch of key cultural relics protection units in Shaanxi Province. The hotel has a unique location, let you in the hotel room, a beautiful view of the clock tower. convenient transportation, Bus lines run in all directions, It takes about 2 minutes to walk to Metro Line 2 and Line 6 (double subway exit). The backyard of the hotel is the Cultural block; Adjacent to the Drum Tower, the ancient city characteristics of TikTok web celebrity street-Hui people Street; It is about 6 minutes' walk to reach the ancient city wall of the Ming Dynasty-Yongning Gate, Academy Gate, Forest of Steles Museum; About 4 minutes to walk to the mule horse city pedestrian street; About 10 minutes' drive to TikTok web celebrity food street area- - - -Yongxing Square; It is about 10 minutes 'walk to reach TikTok web celebrity Shaanxi restaurant- -Drunk Chang' an; About 15 minutes to reach the Tang Dynasty that never sleeps city, Chang'an Twelve Hours, Daxing Shan Temple, Big Wild Goose Pagoda Square, Shaanxi History Museum, provincial Stadium, Adjacent to CUHK International, Parkson, Century Jinhua, Kaiyuan Mall and other large shopping malls.
Ccandytay2024.11.12
Wonderful location! It's basically in the middle of Bell Tower in Xi'an! All within minutes walks to Muslim Quarter, Luomashi shopping street, Malls, Starbucks, food stalls across the street.. you can also book a trip to the Terracotta Warriors 1 day tour or Mt Huashan 1 day tour with transport provided. Just approach the hotel reception and enquire. Prices are reasonable compared to outside agency price.
Staffs were great and helpful! Laundromat is on level 5 with detergent provided. There's 3 washing machine & 1 dryer so if u want to wash your laundry, always check before using as the dryer does not have a timer. ( I wash waiting to used the dryer and was approached by the Room Service Supervisor Ms 郭 assisting in helping me to dried my laundries for me so I can go back to my room and rest for the day and she will passed it back to me the next morning at my room😄🙏). She had folded it nicely and put in a paper bag! 😄😄 Totally Appreciate her help!
Overall, I will definitely choose this hotel when I visit Xi'an again! 😄
Dataran Zhouggulou (pusat bandar) | 8.66km dari Xi'an International University North Teaching Area
The Oujiexi Holiday Hotel (Oujiexi Jiari Jiudian) is located on Luomashi Pedestrian Street, within walking distance of Bell Tower and Drum Tower. Metro Line 2 Bell Tower Station is also located nearby, making it easy to quickly reach the rest of the city.The hotel offers parking on-site and free Wi-Fi access in public areas.During your leisure time, you can sip a drink at the teahouse.
TTraveller JT2024.06.14
I have stayed two hotel in Xi an this trip, however the other hotel I stayed is newer, but I still recommended to stay this hotel as the location of the hotel really win. It’s very convenient, the metro station is very near, downstair of the hotel is all the shops and eatery, even u go to the bell and drum tower or Muslim quarter, it’s just walking distance to go back to the hotel. Cons is there’s no fridge for the room , abit strange although I booked a family room, the toilet wall is made from glasses and look through abit (just abit skin colour) if u look from outside the toilet. Overall, the location of the hotel is fascinating.
Dataran Zhouggulou (pusat bandar) | 8.71km dari Xi'an International University North Teaching Area
Ramada zhaorui hotel (xi 'an bell tower ) is located in the central bell tower business district of xi 'an, close to the landmark building of xi 'an - bell tower and the Muslim street.The hotel is located in northeast of xihuamen cross, it’s 300 meters away from xi 'an subway bell tower station ;It is 500 meters away from north street station of xi 'an subway and.Ramada zhaorui hotel (xi 'an bell tower) is a luxury business conference hotel .There are 10 types of rooms for guests to choose, the room environment is elegant and exquisite.The restaurant on the fourth floor of the hotel provides buffet breakfast ,alacart lunch and dinner and room service in specifc time. In addition, there are 8 multi-media conference rooms with 40-490 square meters and various functions, which can be used for business meetings and wedding banquets. Among them, the banquet hall on the second floor can accommodate 280 people for dining, and the restaurant on the fourth floor can accommodate 200 people for dining.Above all,The Ramada Xi’an Bell Tower is the best choice for your leisure and business trip! Leave the rest to us!
MMoozing032024.10.20
The air conditioner was not working due to central control switch off as outside temparature become lower.
As I booked no window room, it's quite uncomfortable all night as I expected the air flow by air conditioning. I do open ventilation system and i got smell of smoke all night as well.
Hotel staff bring the fan for me. They have very good service mind also I have good experience while checking in.
By the way, the air conditioner must be control by me not the central control as it in the accoommudation list in my room.
Dataran Zhouggulou (pusat bandar) | 8.76km dari Xi'an International University North Teaching Area
The Novotel Xi`an The Bell Tower Hotel is an ideal spot for travelers wanting to discover the city. The Novotel Xi`an The Bell Tower Hotel is an ideal choice for travelers who want to take in the sights and sounds of Xi'an. The hotel is only 4km from Xi'an Railway Station and 36km from Xi'an Xianyang International Airport, giving guests a number of convenient transportation options. Transportation around the city is also convenient, with ZHONGLOU Metro Station within walking distance. Seeing Xi'an's sights from this hotel is easy with Gaos Thought Compound, Yongxing Fang and Yong Ning Gate all close by. This hotel makes a great place to kick back and relax after a long day of sightseeing. Guests of this Xi'an hotel can make use of the parking facilities. If you demand a high level of service, our guests have indicated that this hotel has excellent standards. This hotel is particularly popular with those traveling with families.
GGrace May Lin2024.11.09
Location: Great - right behind Exit H Zhonglou metro station, across the road from Luomashi walking street and comfortable 10min walk to Bell Tower, Drum Tower & Muslim Quarter esp if you cut through the eateries to the right after you exit the hotel.
Rooms: Lovely, spacious and comfortable. Toilet had a bidet. Huge TV but no English Channel and couldn’t cast shows from our phone. No view. We also had problems with the smell of smoke. The staff were quick to attend to it but they could only spray the room and once that dissipated the smoke smell was back.
Hotel: There was a booth that offered airport transfers from the hotel for just 30yuan per person. The staff were pleasant but I think the most disappointing thing for me as a foreigner who isn’t able to speak Chinese was the lack of any English speaking staff. This to me is more of an Accor problem though. I had booked with Accor, a global brand, with expectations that there would be at least some English-speaking staff and at least one English TV channel (which our other more local hotels in Beijing had).
Still overall good stay and I’d recommend it to anyone who can speak Chinese.
Dataran Nanmen (pusat bandar) | 8.84km dari Xi'an International University North Teaching Area
The Yunheyebo Hotel (South Gate of Bell and Drum Tower, Xi'an) is one of the newest hotels in Xi'an, having opened in 2021. Boasting a convenient location, the hotel is just 4km from Xi'an Railway Station and 38km from Xi'an Xianyang International Airport. The closest major public transportation, Yongningmen Metro Station, is only 800m away. The nearby area boasts an abundance of attractions including Wenchang Men Site, Xi 'an City Wall and Yongning Gate. In their spare time, guests can explore the hotel's surroundings. This Xi'an hotel features parking on site. Our guests consider this hotel to have excellent service. This hotel is a popular accommodation for guests traveling with families.
LLim2024.09.30
If you’re seeing this review, this hotel had the best, most attentive service we’ve ever had in the many many hotels we’ve stayed at in china and around the world. It’s clean, spacious and the staff goes above and beyond to ensure you’re comfortable.
• We originally booked 4 nights at Yunheyebo, but we were so impressed after our first 2 days, that we cancelled our booking at Ritz Carlton and rebooked with Yunheyebo for another 6 extra nights. (Pictures are of the executive deluxe family room.)
• We had a smooth check-in experience despite it being 3am when we arrived.
• Rooms were spacious and extremely clean. They cleaned our rooms everyday, and had free laundry service. Hygiene is really important to us - we were happy at the beautiful design of the room and the CLEANLINESS of everything.
• The hotel is new and it’s not just nice in appearances. It’s not a refurbished hotel, the entire building felt new. The decor was tasteful and elegant.
• Fantastic location - It’s a few hundred metres from 文昌门 Wenchang Gate, very convenient to visit the ancient city walls. After staying in Xi A for over a week, I don’t particularly recommend staying within the ancient city walls because of the traffic congestion. Yunheyebo was right outside the wall, was walking distance from the most important gate and an excellent base for travel - we avoided many traffic jams here.
• Ease of transport - the 永宁门 Yongningmen metro station is a 800m walk away. Private hire didis arrive within 1-2 mins!
• Outstanding attention detail from the housekeeping staff - they noticed that we were guzzling down so much water, that they increased the number of bottles of water they gave us (completely free of charge), and this escalated till we were given an entire carton of bottled water on our 4th or 5th day there 😹 Gave us a good laugh, but we are very grateful to the housekeeping staff who took care of Room #10-26 from 1 Sep to 8 Sep 2024.
• We received a nice welcome box of desserts, fruits and snacks! I thought a welcome gift would only be given once, but it was refilled everyday!
• special shoutout to 盼儿 Pan Er, for the outstanding service throughout our trip. She was extremely responsive and helpful - reminded us that there was free dessert in the evenings, helped us arrange late check out (this was off-peak season so we were in luck, i don’t know if this is possible during the peak period!!), helped us save some dessert when we were out late, etc. Once, I left my hat in a private-hire vehicle, and the driver was coming to the hotel to deliver it while I was not in. 盼儿 Pan Er helped ensure that my hat was sent straight to my room. Thank you again for being so contactable and helpful throughout our trip!
• We originally booked for 1-4 Sep, but ended up staying 1-8 Sep and 11-12 Sep. The young lady working at the concierge on 2 Sep at 11pm to midnight was the biggest reason we extended our stay at this hotel. She definitely convinced us. I wish I knew her name, but thank you for making our trip that much better!
• The free airport drop off was very much appreciated, it took the stress of planning an additional item off our shoulders.
• Service from all the staff in the hotel was impeccable - from the attendants standing around the lobby, to the bellboys, to the 24/7 concierge, to the housekeeping, to the staff at the breakfast restaurant. I’m not disclosing the perks and benefits we got during our trip because I don’t want to set them up for unrealistic expectations 😹 But the staff at this hotel was really extremely nice, accommodating and helpful to all of our requests.
• Definitely stay longer so you can explore Xi An at your own pace. AVOID peak periods, national holidays and school holidays if you can!
If you’re still deliberating, don’t anymore lol. You’d want to stay in a hotel where you *know* you’ll have prompt support from a local, when you’re in a bind.
Terbaik
9815 reviews
4.9/5
Harga bermula
RM 228
satu malam
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Lihat semua Hotel berhampiran Xi'an International University North Teaching Area
Pilihan Hotel Xi'an Yang Menarik untuk Anda
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No.1
4.7/5
1209 ulasan
MO·Meicheng Hotel (Xi'an Foreign Affairs College Zhangba North Road Subway Station)
Zon Pembangunan Berteknologi Tinggi, Xi'an | 1.19KM dari Xi'an International University North Teaching Area
"Kemudahan yang bagus""Lokasi yang baik"
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No.2
4.5/5
345 ulasan
Titan Central Park Hotel
Zon Pembangunan Berteknologi Tinggi, Xi'an | 1.27KM dari Xi'an International University North Teaching Area
"Penyambut tetamu yang peramah""Suasana yang bergaya"
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No.3
4.7/5
1302 ulasan
Vienna International Hotel (Xi'an High tech Second Road Software Park Store)
Zon Pembangunan Berteknologi Tinggi, Xi'an | 2.0KM dari Xi'an International University North Teaching Area
"Suasana yang bergaya""Penyambut tetamu yang peramah"
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No.4
4.4/5
53 ulasan
呆享·loft複式民宿(丈八北路店)
Zon Pembangunan Berteknologi Tinggi, Xi'an | 1.28KM dari Xi'an International University North Teaching Area
"Lokasi yang baik""Suasana yang bergaya"
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No.5
4.8/5
2118 ulasan
Sheraton Xi'an South
Zon Pembangunan Berteknologi Tinggi, Xi'an | 3.41KM dari Xi'an International University North Teaching Area
"Sarapan pagi yang lazat""Penyambut tetamu yang peramah"
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No.6
4.8/5
545 ulasan
UrCove by Hyatt Xi'an Hi-Tech Sixth Road CROSS Wanxianghui
Zon Pembangunan Berteknologi Tinggi, Xi'an | 2.25KM dari Xi'an International University North Teaching Area
"Suasana yang bergaya""Penyambut tetamu yang peramah"
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No.7
4.8/5
800 ulasan
Atour Hotel Hi-tech Third Road Software Park Xi'an
Zon Pembangunan Berteknologi Tinggi, Xi'an | 2.25KM dari Xi'an International University North Teaching Area
"Penyambut tetamu yang peramah""Tenang & selesa"
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No.8
4.9/5
738 ulasan
Ji Hotel (Xi'an Zhangba North Road Metro Station)
Zon Pembangunan Berteknologi Tinggi, Xi'an | 1.52KM dari Xi'an International University North Teaching Area
"Lokasi yang baik""Berdekatan dengan metro"
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No.9
4.6/5
334 ulasan
Citadines Gaoxin Xi'an
Zon Pembangunan Berteknologi Tinggi, Xi'an | 2.15KM dari Xi'an International University North Teaching Area
"Sarapan pagi yang lazat""Penyambut tetamu yang peramah"
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No.10
4.9/5
5135 ulasan
InterContinental Xi'an Hi-Tech Zone
Zon Pembangunan Berteknologi Tinggi, Xi'an | 2.48KM dari Xi'an International University North Teaching Area
"Sarapan pagi yang lazat""Penyambut tetamu yang peramah"
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4.9/5
Terbaik
EExpatThis is probably the perfect hotel for someone in transition to the city. There’s actually some families that come here also. The room size was just right for me. One suggestion is to add an extra luggage table or chair-side table.
I was splitting the week with two different hotels and decided to stay at Mr. Wu’s the whole week because the reviews turned out to be better. The location is in the hi-tech area, and walking around to multiple venues or shops is quite easy. My Cityview had some city sounds to go with it, but I actually enjoyed that.
The staff did really well with helping translate a lot because my Mandarin and is not strong. It’s easy to get to a bus or nearby subway and even grab a rideshare. I only had the breakfast a couple of times, but they had a really good selection. The teatime and the welcoming fruit were a nice touch along with the gift upon check-out.
I was already traveling overseas and needed to wait a full week to get into my apartment. Everything including the laundry, gym, lobby waiting area, and housekeeping service was good.
I did not use the foot spa access on the second floor, but I plan to go back to the area since I’m transitioning into the city. Very clean and cute decorations. For the location and the price, this is definitely a must-stay.
It’s important to note that larger groups might need more space. My room was perfect for one to two people. There was even an event room some ladies were celebrating in. Each floor lobby is a bit different. Just right.
GgraceThe two stars on service, one for concierge one for the hotel bar’s waitress (Rose 游娜,a trainee but who offered us excellent service , made up for other issue we felt being unfairly treated).
The itself, being a historical building and all, looks magnificent. Even though the decor may seem dated, but inside our room was comfortable, and cosy, we got nothing to complain.
Concierge would accept our deliveries and helped with luggage and all, again, nothing to complain.
BUT, on the second day, the hotel housekeeping mistakenly took a huge bagful of our travel stuff ( including snacks, mini packed laundry detergents, biscuits, fruits, alcohol wipes , packed tissues etc), they simply throw away as garbage. We deliberately left it in a corner so it WONT be mistaken as rubbish. We did NOT leave it next to the bin, and we HAVE already taken out our takeaway boxes.
Because we did not at all expect this to happen at a five star hotel , we did not realise it was missing until the next morning when we were getting ready to leave for train station. At this point, when we called, the hotel told us, housekeeping merely thrown out two EMPTY takeaway boxes, that was NOT true! They could confirm it from surveillance camera that it’s s about heavy yellow bag been taken out instead of two empty takeaway boxes.
Yes, perhaps it’s not valuable, it’s not a gold chain or a camera, but it’s something very handy to our long journey , and their initial response was not acceptable. We are also not sure what other small things we have left inside the bag ( Because we didn’t think someone will throw it out!!!!).
It was obvious it’s not a bag of garbage, if they were not sure why not keep it until we are back and ask? In all the years staying in any international five star hotel chains, we’ve never had to deal with such situation …
And one more thing, made us uncomfortable, was before we depart we decided to have a drink in the hotel bar. I asked the bar staff for two Proseccos, she replied if it’s the bubbly free drink being offer upon check in. I spent about 60rmb for two sips, and only to find out it was offer for free which we never been offered upon our arrival ( was nobody else just us two on the arrival night).
However. After hearing my complain, the bar staff Rose was very thoughtful gave me a second pour, I still paid, but at least feeling not as mistreated. Perhaps this just the final straw on the pile.
On check out, the front desk staffs were busy, no one asked how was our stay , so I did not tell them our experience as above, I had only this one chanel to let out.
Legend, not so legend.
传奇酒店让我期待已久,毕竟全球六家,而且在西安的历史建筑内,所以完全没有考虑其他酒店,哪怕我本身几乎不住索菲特,也没有用过accor的loyalty program。
酒店所在建筑的确很棒,我很喜欢,里面的设施也都达到需求。礼宾部前台都很有礼貌,让人觉得很帮助。但是我遇到了两件事,让我觉得以后恐怕不会回来。
1,我们有一个旅途中用的袋子(黄色美团超市袋,里面是一个大的绿色纸袋,因为美团袋子不怕脏放在火车站火车上地上都不担心弄脏,到家了直接拿下来丢掉即可)。里面放了各种小零食,全部可以肉眼看到没有拆开,还有路上用的小包纸巾,ole买的小包酒精湿纸巾,还有小号垃圾袋,以及旅行装洗洁精等。我们把它放在书桌边上的一个墙角,特地放得离垃圾桶区域远一些(房间也没有很多空间放东西我们也不能当路中间)。在我们用完了外卖以及快递后,按照酒店茶几上放的小牌子的要求,打电话请客房部也来收走了。我们理解古建筑立面万一染上污渍会比较难清理。
结果我们离开了一个白天,回来也没特意检查,毕竟这是我们住的地方,我也不想一天到晚防贼一样,也没有对自己的物品拍照。到了第二天我们准备收拾东西离开酒店了,发现这个袋子不见了,这是一个至少有8-10斤左右的袋子,不会轻易错过,于是我们致电酒店管家,在插叙后,告知的确丢掉,但就是一包里面两个空外卖盒… 这是让我最生气和不愿意接受的部分,不小心处理了,不能理解也得理解,但是总不能说瞎话,cctv调出来,我来看看这位清理人员拎出来的是什么东西??? 随便看一眼就看到里面的东西都是没有吃过没有用过,就算不确定我也能理解,为什么不放半天等客人回来了确认一下?这里面没有任何异味和汁水,存放一下并不会妨碍你们的酒店。或许对酒店来说,都是些不值钱的东西,没了就没了,有什么好抱怨的,但是将心比心,东西的价值很多时候不在意实际价钱的高低。我们在外面旅行,这些东西是我们的需求,不是钱能买的。
第二个点,我们在离店前,去酒店的酒吧喝一杯,我问吧台服务员点起泡酒(之前我在房间点过,意大利起泡酒),她问我是不是入住时候免费送的起泡酒,我当时就愣了,入住的时候,没有任何人offer我们任何到店饮品。而且到店时就我们俩没有别的客人(所以不是因为太忙)。我拿着一小杯我要付钱别人免费的起泡酒加上被丢了东西,心里不是滋味,不患寡而患不均。是,说我小气,60多一杯的酒在这儿逼逼… 我朋友点了个咖啡,我看到旁边来了另外两个客人,其中一位和一个服务员说,我上次来你们也送的哦,别忘了哦,服务员轻声说知道知道。之间随她的咖啡一起来的,是一份曲奇饼干… 看这个我们桌上孤零零的饮品,心里又是一根稻草压上去。
可能吧台一位员工看到了这个问题,她还是个实习生,也知道了我关于免费不免费起泡酒的不满,于是主动给我续了一杯酒,还拿了饼干(虽然我们也没有吃)、但是心里好受了很多。人真是奇怪的动物(我自己),确实这些都是小东西小细节不值钱可能,但是感觉不公平那就像损失了一个亿,同样是客人为什么没有标准化的服务流程,需要客人去“哭奶喝”,… 逼着大家小气。我不知道这个酒店开了多少时间,但是与传奇这个品牌相比,远远还做的不够。希望传奇品牌有的不紧是历史人物们踏足过的辉煌, 更能够创造属于自己新的传奇。
DDarkMan_DevinA really nice hotel. Highly recommend it. The breakfast is amazing and fresh. Plus the staff are really nice and accommodating. Check it out, it’s location is convenient and it’s well worth staying in 😎
HHo ShuhuiFirst trip to Xi An and I am so glad that I booked Sheraton as for my stay here!
The room is fully equipped with all the things that we need. Location wise, it is very convenient with an underground train station just next to it. Scenic spots are also just down the road! Will definitely recommend Sheraton to others.
DDamon KhanAfter staying at more than 30 hostels in Asia including China, I can definitely say that this is one of the best I have ever stayed! From the cleanliness to how they have incorporated small details that include a shelving in your dorm bed apart from the drawers that’s provided is just amazing!
Best of all, the location is extremely convenient and the people working here are truly friendly and endeavours to assist with all your questions and concerns, great work! This place will definitely be my go to if I’m visiting Xi’an again!
TThoThe staff were all very accommodating, in particular a lovely girl named 江晓. We liaise via WeChat 1 month prior to my arrival date and she took the trouble to provide information that I required even though she was on leave, which was totally impressive.
When we arrived the front desk staff 范范,祥祥 patiently and graciously directed us to eateries where local eat and their recommendation was good.
The breakfast spread is good as it provide ample local shaanxi cusine where we can sample them without having to go out and get the street food. They also have a free laundrette on the 12th floor.
The hotel is located right behind Humin Street and 20 mins walk away from the Bell Tower.
It is a totally pleasant and an enjoyable stay. Kudos to all the service staff.
PPengguna TetamuI will stay here, if I come to Xian again.
They are amazing! They are helpful without being intrusive. They advised, ordered a taxi, fixed tv, etc via WeChat translation. Very professional!
And the breakfast is memorable too. The salads are beautiful! There is also afternoon tea and noodles at night.
The location is good too. It’s close to the South Gate and the drum tower.
There is an amazing restaurant round the corner (粉巷13號陕菜馆·陕西人的待客菜, see Trip top local eats)
Thank you for making our very rainy and dark weekend in Xian so easy and light!
HHeLiX 张Next to the Chonglou, Metro line, and the bus stop go to Bingmayong. Very good location, near here have a street food, everything more cheaper than another place. Room very big and clean, good services
TTimurTravelledThe hotel is a little bit hard to find and is down a spooky alley, but otherwise it is quite a great hotel for the price. The staff was very friendly and helpful with everything!
PPengguna TetamuBilik ini terletak di tengah-tengah beberapa tempat yang indah, dan mudah untuk keluar. Tuan rumah sangat mengalu-alukan. Kami tidak menemui tempat letak kereta dan menjemput kami di tempat letak kereta.
Soalan Lazim Tentang Xi'an International University North Teaching Area
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