Argyle Suites

Location is perfect for visiting the beach. There are plenty of tea within walking distance. Highly recommended the coffee shop on the top floor. You get a great view the coffee is good. Staff are all friendly and helpful. One area for improvement is fixing the equipment in the gym in a timely manner. Two machines were broken when we arrived and still broken when we left 2 weeks later.

Favorite hotel in Yantai. Friendly staff. They take care of me even without requests. Spacious and well-equipped room. Hotel Also recommended for value for money

Second time staying at this hotel. Came back because it was so good last time. It's located in the Yantai Economic Development Area, so good access to Golden Beach area and many Korean restaurants. Hotel room is clean and comfortable. Free guest laundry is a great bonus. Breakfast is good with wide choice. Hotel was very busy because of the national holiday but the kitchen staff did an AMAZING job keeping all the dishes refilled at breakfast. Coffe shop on the top floor is nice with lovely views. All in all, good value for money. Would stay here again.

room is clean and employees are kinds

酒店的餐飲服務也值得一提。無論是早餐的豐富選擇，還是晚餐的精緻菜餚，都讓我品嚐到了美味的佳餚。特別是酒店的特色菜品，更是讓我回味無窮。

先説房間，不知道這國際酒店衞生是怎麼打掃的，冰箱裏竟然有上個客人留下的半瓶飲料。這麼明顯的地方都會糊弄，更不要提看不見的什麼馬桶圈洗手枱了。再説這服務，真是給半顆星都算高的，因為沒有房客花錢為酒店過失買單的道理。預訂的房間一點多已經成功辦理入住了，但是到晚上17：58攜程訂單顯示還可以取消，我以為是自己定錯了，就抓緊趕在18點前申請取消訂單。該説不説，退款倒是挺快，酒店反應也挺快，接着就給入住人打電話了，説接到房間取消通知了。18：04酒店來電話了，可是接不起。我又打回去了，前台還不知道誰給我打的電話，一圈尋找後，讓我找總機，千辛萬苦接通總機，説明已經成功辦理入住但是因為酒店沒有確認訂單，結果取消訂單了。總機説，這是前台的事，又給我轉回前台。前台説是攜程網的問題，讓我自己跟網站聯繫。我跟攜程客服溝通，人家説第一酒店辦理完入住沒有勾選訂單確認，第二明明已經辦理入住的訂單，在顧客申請取消訂單時，酒店竟然同意了，所以造成無法撤回取消申請了。攜程倒是主動提出跟酒店聯繫了。最後攜程客服幫忙重新下的訂單。歷經一個多小時問題算是解決了。但是孩子回來後描述，當時處理這件事情的前台工作人員沖孩子爸爸在大廳大聲嚷嚷，引發所有在場人員矚目關注。孩子爸爸問她還能不能繼續住，也置之不理。我就想問這是國際酒店服務人員該有的素質嗎？得虧你遇到的是自己國家的人，要是外國友人你這不給國家丟臉嗎？誰給你的底氣十足？莫説是你們酒店一錯再錯，就算是顧客失誤你也不能這個態度，小姐身子丫鬟命，這種人真不適合從事服務行業。而且還有抱負情緒，家人出門索要停車券時也故意刁難，拖延時間不給辦理。酒店真該好好加強一下員工素質教育。還有國際酒店應該不差一部固定電話錢吧，給我打了三次電話 沒一次能接通的，都是自動掛斷，再打回去還不知道誰負責聯繫的。希望提供投訴電話，以便顧客及時反饋，對貴酒店服務也能起到提升作用。