Hotel Mesra Haiwan Peliharaan di Zermatt

Overall experience is good. Through we did not get the ideal room (high floor) due to full booking, we got a bigger room on the first floor. Cleanliness and location was great, walkable to the train station and it was accessible to the main street. Amenities were good - kettle was provided to boil hot water, tv could login to your own netflix account, there was tea time provided at 4pm daily.

I have been in Zermatt many times and stayd different hotels. This time I decided to stay at this hotel. And it was fantastic. The hotel is very stylish, the rooms are tastefully furnished and room service is provided twice a day. The staff I met was very friendly and helpful. Breakfast is rich and tasty. The SPA area is amazing - jacuzzi, different saunas, etc. Price and quality are in good balance. I was very positively suprised with this hotel and wish the whole Backstage Hotel family all the best. We will definitely go back again next year. Respect !

Apabila anda menginap di Hotel Astoria in Zermatt, anda akan berada berhampiran lif ski, tidak jauh dari Zermatt-Matterhorn Ski Paradise dan Zermatt - Furi. Hotel spa ini berada 0.1 km dari Zermatt Visitor Center dan 0.1 km dari Funikular Zermatt–Sunnegga.Luangkan masa untuk memanjakan diri anda di spa perkhidmatan penuh. Hotel ini juga menampilkan perkhidmatan rencam, penjagaan anak/bayi (surcaj) dan tempat simpanan peralatan ski.Nikmati juadah di restoran ataupun berjamu selera dalam bilik dengan menggunakan perkhidmatan bilik di hotel. Akhiri hari anda dengan menikmati minuman di bar/ruang istirahat. Sarapan Eropah percuma disajikan pada setiap hari dari 7:30 hingga 10:00.Kemudahan yang ditampilkan adalah termasuk surat khabar percuma di lobi, kakitangan berbilang bahasa dan tempat simpanan bagasi.Selesakan diri anda di salah satu daripada 21 bilik tamu yang menampilkan bar mini. Bilik mempunyai balkoni persendirian. Akses Internet wayarles percuma disediakan untuk membolehkan anda sentiasa berhubung. Bilik mandi persendirian dilengkapkan dengan kelengkapan dandanan diri percuma dan pengering rambut.

a simple nice hotel, friendly n helpful stuff, i like the public area which we can chill talking at 1st floor ,honesty bar

This has got to be the cutest hotel in the area and definitely the oldest. They pick you up at the train station in a cute electric car and whisk you away to the hotel. Even though the hotel doesn't have A/C, there is no need due to the crisp Zermatt nights. You are in the middle of everything Zermatt. The breakfast was phenomenal and the views of the Matterhorn were indescribable. The service at the streetside cafe was superb. Book this hotel now for your Zermatt stay.

What a wonderful place to stay! It’s my honeymoon trip and it’s the last stop in Switzerland, and when the hotel noticed that it’s our honeymoon trip and it temporarily prepared the special room for us! It’s an amazing experience over there! Thank you a lot!

Best hotel we ever stayed at, bpth the service, view and rhe food :) thanks to the blonde man in the resturant giving us tips for mountain resturant for our walk from Blauherd :-) We had amazing view to the Matterhorn from our room, and had drinks at the balcony in the evening. Definetely coming back :)

We spent a week here for our ski trip and would highly recommend this hotel. Great location - ski down to Cervo spa at the end of the day and the hotel is steps away. Our balcony looked out at the Matterhorn …what a way to wake up each day! The color scheme in the room was brown and orange and although the colors were unusual, the furniture and beds were VERY comfortable. Our room and entire hotel was always spotless. Breakfast each day was served in lovely Swiss themed dining area and we were assigned a table (with a name card ) for the duration of our stay. The cappuccino is delicious and the buffet offered a variety of hot and cold options (bacon, eggs (scrambled and you can boil a fresh egg), assorted cold cuts, fruits, breads, yogurts… so many choices! Beautiful, CLEAN pool / hot tub /spa area. The staff at this hotel is incredibly friendly and really goes above and beyond to make sure you enjoy your stay. We spent a few evenings at the hotel bar enjoying cocktails and chatting with the bartenders - they gave excellent recommendations for restaurants in town. We would absolutely stay here again 😊

The staff was very rude and unhelpful (except for the waitress at breakfast she was so kind.) They constantly seemed bothered by questions, and were often not at the front desk during the day most days we were here. At night, no one staffed the desk, and the hotel leaves keys unattended at the desk with guest names on them for pick up. As a female, this made me uneasy and seems like a safety concern. My last day there was a snow storm most of the town was shut down. But the staff wasn’t even at the desk to help get water/tea from the bar that is supposed to be open 8-16:00. They say they have a shuttle for guest but the first day they weren’t will to pick me up just before 14:00 since they stopped at 14:00, and going back my last day they were shuttling guest for the snow. They acted bothered when I asked them to assist me with booking a tax to the train station. rooms were OK but very small. Wouldn’t recommend staying here largely due to how unhelpful the staff was. You can find similar rates for much better service.

Located right in front of the river in a separate building from the fancier Antika Hotel, my room was wonderful! It was clean, quiet and conveniently located 5 minutes walk from the Church/Matterhorn Museum. Nothing fancy but ample room and clean. Also, the breakfast (served in the main hotel) was by far the BEST breakfast I have ever had over 30 years of staying in Switzerland. Friendly servers and front desk, too. I stayed 3 nights here and hope to stay there in the future. I hate doing reviews but could not pass this one up. LOVED this place.