Hotel 5 Bintang Terbaik di Zhangjiajie

做為老牌的五星級酒店，設施雖説老舊了些，但整體感覺還是不錯的，寬敞明亮，帶個大陽台，早上晨練入目就是層層山峯，雲霧繚繞。晾衣架方便洗曬衣物，還不用擔心會被雨淋。床挺大，一個人睡很舒服，衞生間配有浴缸🛁，爬山累的不行可以好好泡下，非常解乏。客房服務熱情，有任何需求會得到及時反饋👍🏻！酒店位於武陵源風景區，距武陵源標誌門大約步行15分鐘左右，一路都是各種小店，很熱鬧。去魅力湘西劇院也很方便，步行15分鐘左右。酒店商旅部免費提供旅遊諮詢服務，還有手繪景區圖，對於我的問題一一回答，還編輯了景區遊玩線路，幫我們訂了演出票，讓我們旅行更輕鬆便捷，非常感謝！

酒店位置很好，離高鐵站飛機場很近，去各個景點都比較方便，前台服務人員也很熱情，很快就辦理好了入住，房間寬敞明亮，很乾凈，衞生間也是乾濕分離的，晚上睡覺也比較安靜，酒店的早餐環境也很好，早餐品種豐富，味道很好吃，整個入住下來體驗感很好，下次來還會繼續住，強烈推薦👍

This hotel was OK as far as amenities but I gave it 2 stars because many things in the room were broken.  Only the handheld shower head turned on, not the overhead rain shower. The shower leaked water into the toilet area, the light on the vanity mirror was broken. Most annoyingly, the air conditioner only turned down to about 24.5° and would not go lower. We were so hot at night trying to sleep. Other than those things the room was quite comfortable, especially the bed. Staff were also very friendly. The breakfast was OK.  If you are looking for the western options at the buffet, they had fried eggs, bacon, sausage/hot dogs, fresh fruit, cheap coffee, and sliced bread. The Chinese breakfast options were plentiful.

Booked this hotel because they showcase a big swimming pool. I asked for a room near the pool. But after I checked in, got my swimming clothes on, and went to the pool, they told me it's closed for maintenance. In the summer?? Room was nice, but the convenience shop was closed, and the only restaurant was dowwright depressing. Drove back into town for dinner. Speaking of, it's hard to get a Didi/taxi back into town. I feel bad for the staff, they are trying their best, but the management needs to step up.

I booked this hotel for my mom since my husband and I stayed there a few years ago and had an amazing experience. However, she said that no one would speak to her in any English (when we were there, everyone was very helpful and the manager was foreign). She also had a bad experience with a massage she booked. She thought she could charge it to the room, but the woman demanded cash, then once she paid, wouldn’t let her out of the room until she gave an extra tip. Apparently that was the only word she said in English the whole time. I’ve never been expected to tip in China, so this seems like they’re taking advantage of foreign guests who may not know better. The hotel is very conveniently located within walking distance of the national park, but the concierge tried to get her to take a taxi for way too much to a different gate. Luckily, she called me to ask if that was worth it and I told her, “no, don’t take a ¥50 taxi to another gate when you’re less than 1km from one of the main gates.” It just made her start to feel uncomfortable that everyone in the hotel was trying to trick her. It’s a shame because the hotel is lovely and the breakfast is actually quite good, which my mom said is still the case. But she had a very mixed experience where the hotel was great, but the staff didn’t make her feel well taken care of. Very different from my husband’s and my experience a few years ago.

The hotel is in an excellent location, very close to Tinamen Mountain cable car (10 minute walk), and close to many restaurants. We got a room upgrade to a very big, comfortable and clean room. The breakfast is excellent, delicious traditional chinese cuisine. The hotel haas a travel agency (where we booked tickets to the national park saving us the lines), money exchange service and several grocery stores. Overall everything was good except for a very unpleasant interaction with the staff. We had an early train in the morning and we asked at the front desk to help us book a taxi in advance. The entire staff, none of them speaks english obviously, 5 people started to make fun of us in chinese for several minutes, eventually telling us to to catch a taxi on the road at 5 in the morning. What is so funny about asking the hotel staff to call a taxi? It was very humiliating, this hotel clearly does not care for its foreign guests. I've stayed in several hotels in China, never have I experienced anything similar. Additionaly, since we checked out before breakfast the hotel refused to provide us with any appropriate compensation, offering us a bottle of water and a piece of bread. Cannot recommend this hotel.

The hotel is close to the east gate of Wulingyuan and historic interest area. It’s very convenient to start your trip from here. It’s a 10min walk from the bus station that takes you to the Grand Canyon and zhangjiajie. The streets with the shops are 1-2km walking. They have many choices for breakfast. Different vegetables, noodles, bread, eggs, fruit etc. Even cornflakes and toast if you only like western food. They change it a bit everyday which is nice. The room was good and they cleaned it every day. Only underneath the bed it was dusty. The room had automatically opening curtains and airco. I would recommend this hotel. The staff does not speak English so if you don’t speak a little Chinese it might be a little inconvenient.

Hotel was very good and prime location just perfect, easy to explore all the tourist spot. Such as zhangjiajie forest national park, tianmenShan, baofeng lake, Grand Canyon. Hotel have a amazing swimming pool you can enjoy the evening after a tiring day. Gym was awesome with latest technology. Hotel staff was very kind and helpful, they have upgraded our room to premium suite. Special thanks to Cici.. Breakfast buffet was full of so many different dishes very tasty.

We recently enjoyed a delightful four-day stay at your hotel. The entire staff, from reception to housekeeping, was exceptionally well-trained, kind, and professional. Our room was spacious, impeccably maintained, and spotlessly clean. The highlight was the balcony, which offered a breathtaking view of the picturesque mountains. The breakfasts were delicious, with a great variety of choices, and the coffee was equally enjoyable. The hotel’s convenient location near the East entrance to the park and the main street with various restaurants and shops added to our overall positive experience.

Have stayed here during our visit to Zhangjiajie mountains for 4 nights. It was chosen between several hotels in the area and the choice was absolutely right. We really enjoyed our stay in Harmona. The resort has a unique location in a forest between mountains, so u can feel all the beauty of nature. Also very welcoming stuff here who always try to make your stay more comfortable doesn’t matter that time is it. Especial thanks to Cherry, who assisted us all the time and to Nancy from the front desk and Huhuayong the driver. The position of the resort is perfect for visiting main attractions - forest park, canyon, dragon cave - just 10-15 minutes drive and give you all the opportunities of forest silence in the evening after busy day in the crowd. All amenities are good and usable - hot springs, restaurants, tea house etc. And landscape of resort is perfect. The view from the room in 8th floor is wonderful.