Hotel berhampiran Erlebnissteg, Zurich

I booked this hotel for a night. We checked in around 8pm and we found out that the temperature in the room was quite hot so before we went out for dinner we just turned it to 20°c which is the minimum. After we came back room, we still found that the room was still hot and the temp on the screen was shown as 24.5°. Then, we went to the front desk to tell them that maybe the A/C had problem but the staff said that their A/C works different from normal A/C, they call it “Cooler”! So, we told them this is not right because on the website exactly shows “A/C not Cooler”. Then the staff went to check the temperature in my room with a thermometer in front of the cooler in my room and it was shown 23.8° which that time we set it on 20° for over 3 hours! We asked them to check if there was any available room to change. First, they said the hotel was quite full and if they gave us another room and the cooler still didn’t work what they can do for us. Then they said they have fans if we are ok (30cm width fans), so I told them we were 3 persons, is it possible if we can get 3 fans. And they said “yes“. After that they told us they can move us to another room so we checked and we felt it quite better but still hot so we asked them can we get the fans. This time they told us they can only give us 1 fan because they have only 3 fans. I have to explained them again that first thing you said you had A/C but then turned out as “cooler”, second thing you accepted that you will give us 3 fans, third we paid for the room with A/C which is the price is higher than non-A/C room in other hotels. So, they gave us 2 fans finally. However, the room was clean and good for staying in winter according to the “cooler” really good works for “heater”! And thank you that solved the problem without saying sorry and making us felted like we were guilty to not able to sleep with that temp. (That night the temp outside the room was hotter than inside so we couldn’t open the windows)

The location is easily accessible by walk or 1 station tram. The room is well-decorated. You can walk to main station or along the canal for relaxing or finding something to eat.

Room was a little small for 4 adults. But, the bed in the bedroom and the sofa bed in the living room were very comfortable. The airconditioner wasn't working/temperature was fixed too high for our liking. We love the breakfast spread. The Asian-looking receptionist was super helpful. Overall, a good and memorable stay.

I recently stayed at Ruby Mimi Hotel in Zurich for three days and two nights, and it was a delightful experience. The hotel's location is incredibly convenient, being very near Zurich HB and within walking distance of numerous shops. I was particularly pleased to receive a room upgrade upon arrival, which added a nice touch to my stay. The room was kept impeccably clean every day, which I greatly appreciated. The hotel also offers a galley where guests can make tea, refill hot water, or iron clothes—a thoughtful and practical feature. Ruby Mimi's interesting concept and excellent amenities make it a must-stay hotel in Zurich for anyone seeking convenience and comfort. Highly recommended!

This is a lovely hotel with great views and nice rooms. The reception staff are excellent. It is a shame though that the restaurant staff are a bit inflexible in a Swiss kind of way. There is a mix of customer service. If you deal with the normal staff there’s an ‘attitude’ like ‘we are doing you a favour being here’ After Covid-19 when the hospitality industry was shut down it surprises me that there is no consideration for customers who are staying at the hotel. The mood changes when the maitre’d comes out and deals with people at the entrance. It is smooth, no attitude. There is a problem in Switzerland with the standard of customer service. Maybe it needs Gordon Ramsay to visit to give your people a massive boot up the bum. Either take the comments below on-board. Or just stick with what you’ve always done.

I have spent 18 days working from JOYN Zurich so think this should be a fairly accurate review of my experience. For context, JOYN is new so may still be working through teething issues, but hopefully this is useful feedback. Pros; - Comfortable, well equipped rooms. I was in one of the largest apartments they offer and it is a good space to spend a lot of time - The kitchenette whilst small is workable and has most of what you'd need - Well located close to the airport and about 25 mins by tram to central Zurich - Nice bathroom and good shower pressure - Gym is good with nice new equipment - Very close to great supermarkets (Coop and Migros next door) - The communal spaces are lovely, including the central courtyard and roof gardens - Strong water pressure from the shower (although the drain didn't seem to be able to cope with the volume of water which meant potential overflowing of the shower unless carefully managed) - The room has a small dishwasher. There were two dishwasher tablets provided and these weren't topped up by the cleaners, meaning you'll need to buy more Unfortunately the cons are pretty significant though, particularly if you want to work from here; Cons - The wifi is atrocious. At best the speeds hover around 1mbps which isn't good enough for stable whatsapp or facetime calls, let alone Teams or Zoom work calls. I thought this may have been my room but is pretty much my experience in all the open spaces including the ground floor communal spaces (see screenshot from Speedtest). This makes it unsuitable for any work. - The cleaning services are a bare minimum. After one week they changed my linen and towels but didn't vacuum, sweep the floor, empty bins or clean the bathroom. After another 7 days they'd hadn't come to clean again and when prompted they said it would be cleaned that day (but it wasn't). On the 8th day I asked and again they promised to have it cleaned. Whilst I wouldn't mind cleaning myself, there is no vacuum cleaner, cleaning cloths or anything else in the room to clean with, so unless you want to buy your own, be prepared for it to get pretty dusty and the bathroom to get dirty. Cleaning also didn't include replacing the kitchen towels so you'll have to wash these yourself if you're staying for an extended period. - Other than the supermarkets nearby there is pretty much nothing else around Perhaps they're not used to guests having longer stays, but with cleaning services like this, it will become pretty horrible unless guests buy the cleaning products and do it themselves.

The room is very clean and the bed is comfortable.It matches the display photos of the room.There is free luggage storage service.Hotel staffs are very nice and welcoming.

Номера и белье идеально чистые, в номере есть сейф, капсульная кофемашина, чайные принадлежности. Полотенца меняются ежедневно, из аэропорта бесплатный трансфер каждые полчаса. (по крайней мере в дневное время) Из аэропорта ходит так же автобус 510. До Центра Цюриха 15 минут на поезде (проезд 7 франков).Билеты выгодно покупать на поезд на trip.com. Учитывайте то что отель не принимает наличные, то есть оплатить налог вы сможете только картой. Учитывая близость к аэропорту очень хорошо слышен шум самолётов,

I stayed in a pod after arriving back on a late flight, instead of driving home at midnight. The pod was nice, very comfortable. The temperature was marginally too warm for me however, and you can't change the settings. That's where the positive experience ended. My phone charging port didn't work - that's fine - I can overlook that, but it's not ideal I was woken at 4.30am by people getting up and ready for the early morning flights. They were crashing and banging around with the doors and fiddling around with their luggage. Ultimately I couldn't get back to sleep because of the continued crashing and banging and ultimately only got 3.45 hrs sleep (I know this because my fitness tracker tells me so). So it was completely pointless staying - I would have got a better night's sleep at home with my 3 year old and 10 month old in the room next door. I believe the hotel's model doesn't work for the following reasons: 1) Each pod has a door with a very noisy latch. The latch doesn't have to be noisy if people are considerate, but a lot of people aren't considerate at the best of times, let alone at 4am in the morning when getting up for an early flight. It's all well and good to have lots of signs saying ”shh!” On the walls, but most people don't see it, or at least it doesn't sink in. I stayed in a capsule hotel on Japan that has roller blinds instead of doors, which are much quieter 2) people are allowed to bring their luggage into the sleeping space. This invites people to fiddle around with their luggage, which disturbs others from their sleep. Again, in the pod hotel in Japan, people must lock their luggage in lockers in the changing rooms, and are not allowed to take anything into the sleeping space - it works much better 3) the hotel has plenty of separate rooms, with a number of pods in each. Why not allocate guests to rooms by their time of arrival and departure, so that late arrivers don't disturb early departures, and vice versa? Overall, if the above 3 things are fixed, I'd probably stay again, but otherwise, definitely not

A really disappointing experience, the aircon in the room did not work, we were given a double bed even though we had called ahead and were reassured that we had two twin beds. We got a room here as part of a package with Coldplay tickets so the room wasn’t booked directly with the hotel. This was the main reason we called ahead of our stay to ensure we had the correct bed setup - we are father and daughter so a double bed was not appropriate. When I phoned to confirm the person behind the desk said he was too busy with check ins and would call me back- two hours later and still nothing. When I called back the person I spoke to was rushing to get me off the phone, I confirmed that they had our booking and asked if we had a room with twin beds. The person I spoke to advised we had two twin beds and everything was fine, when we checked in after our concert this was not the case. The hotel was fully booked and the bed could not be split into two twins so we had to make do with a double. The room itself was very hot and stuffy, the aircon didn’t work - initially we couldn’t get it to switch on due to the finicky lock on the window but even once on it did not do much to cook down the room. The only positive thing we have to say really is that the breakfast was okay and staff did try and resolve the situation with the bed by coming to check if they could split the bed into two which unfortunately couldn’t be done. The shower was mediocre and there were no toiletries provided in the room - only some soap for hand washing. The shower heat was not consistent, it kept going hot and cold whilst in use. Overall I would not recommend this hotel, I am not sure how this is classed as 4 stars.