Hotel Dengan Parking di Gansu, China

We are a family of two adults and two young children travelling with my in laws staying at a room with loft and a twins deluxe for 6 consecutive nights (had to extend the stay for 2 nights due to unforeseen circumstances). In our opinion, this hotel definitely fits into the 5 star rating category though not sure why the rating is marked as only 3 stars on trip.com. All staff that we interacted with at concierge, reception, restaurant, housekeeping and lounge were eager to help, professional and friendly. Housekeeping recognised my in laws has mobility issue and protectively provided additional accessibility facilities for their room. The rooms are modernly designed, spacious and clean. The gym is well equipped and the swimming pool has been excellently maintained, with water temperature that's just perfect. There's also a fairly hidden kids playing area (not very big) which the kids enjoyed spending ages at. Breakfast choices are diverse with local, broader Chinese and typical Western options available. Signature LanZhou noodles soup is a must every morning. For travellers not intending to dine out at night, we highly recommend paying a little bit extra for a room with club access as the light dinner it provides with the room is well worth the money. Overall, we had a very positive experience at the hotel and would highly recommend it to anyone. With that said, here are a few areas that we are not used to, which are common issues across hotels in China: 1. There is cigarette smell at various parts of the hotel. While this is not a constant issue, I personally have expected there's absolutely no such unpleasant smell at all throughout our entire stay (for a hotel that we deem to be 5 stars). In our mind, perhaps there can be better room allocation based on smoking and non smoking floors, and stricter enforcement of no smoking policy near common areas where there can be smoke drift. The reception area in particular is a hot spot for cigarette smell. 2. For visitors like us travelling from overseas, the rooms' air-conditioning setting are just too warm for us. As the heat setting was centrally controlled, we couldn't change it to a setting that kept the room to a temperature of low 20s. We ended up just completely switching them off and the hotel provided us with a separate cool air generating machine which helped to a degree. 3. For our initial booking of 4 nights, we were somewhat disappointed our loft room does not have the river view (noting that the room booking type for loft rooms made no distinction to river or city view, so we had assumed all rooms have river view). With all that said, we believe the first two issues are probably not unique to this hotel specifically in China, and the last issue can probably be resolved by making our expectation clear during booking, which makes this hotel still one of the best in the area.

The hotel looks really nice and will look great on anybody’s instagram. However, I had a room on the first (ground) floor and these should be avoided by anybody caring about privacy. One of the windows opened on the courtyard and the other opened on an alley, at street level. Anybody walking by inside or outside had a direct view inside the room.

Its a very beautiful hotel . Staffs are friendly and smiling . They have huge breakfast selection but i would say its okay in taste wise. Walkable distance to Mingsha Mountain . If you are using a Didi or Taxi to come in this hotel either from airport or from Mogao Exhibition Center , its called Dunhuang Mountain Villa . I noticed that taxi drivers or the App doesnt pull or know The Silk Road Dunhuang Hotel.

Excellent location, 5 min taxi distance of Tianshuinan train station. Hotel staff, in particular the front desk gentleman was very helpful with planning our trip to Maijishan Grottoes. Room has Philips tv so we could connect our laptop with a HDMI cable and watch western movie. If you visit Maijishan, the taxi to the visitor center is ¥40, sometimes fixed fee ¥60, no more. It is 30 minutes from the hotel. At the visitor center you purchase tickets. We preordered them with the help of the front desk but it turned out that was not needed, there are enough tickets out of mayor high season. From the visitor center you take the bus to the grottoes. If you have time, purchase special tickets for private entrance to some of the more special grottoes. The regular visit takes appr 2 hours. The hotel has a washing area, very convenient and an excellent breakfast.

優點： 設施新 裝修新 周邊環境安靜 有購物中心 餐飲購物都方便 停車位充足 早餐品種豐富 工作人員熱情有禮貌 職業素養很高 寵物友好酒店 小小的建議：酒店下午和傍晚會提供送水果和酸奶服務，這個温馨的服務反而給住客造成不好的感受。張掖是美麗的旅遊城市，住客無論是飛機高鐵還是自駕，一般下午到店後都會先休整，接連兩次敲門送水果送酸奶對剛入住的住客反而是打擾。 我住了兩晚，入住當天下午剛要歇一會就被敲門吵醒送水果。第二天在七彩丹霞玩到下午3點回酒店，剛想睡一會又是敲門送水果，我還急急忙忙的起床穿衣再去開門。 建議贈送水果酸奶可以在辦理入住的時候完成。 這不是缺點，衹是小建議。住過很多酒店，你們家的工作人員非常優秀！！！

Great stopover near the airport with pickup and drop off service. The breakfast is buffet style. Too bad my flight was scheduled in the morning and I did not get to have breakfast. 

The room was very clean and very comfortable, spacious and reasonably well appointed. The desk make it ideal for those who need to do written work or use a computer. The staff were extremely friendly and helpful, although all the conversations were in Mandarin with my wife. The breakfast was excellent and there were good local restaurants nearby. We found one offering pork ribs which was amazing. We would happily stay there again but, if I am writing a balanced review, would mention the hotel is not as close to the railway station as the name suggests, they provide only one card for the room (to be fair, we didn't ask for a second), there was limited storage, and no surface on which to put a case. That said, in overall terms, they did not really affect our stay.

酒店的地理位置不好，晚間睡覺頗受外面車輛噪音影響，提前説要安靜的房間，沒有安排晚上申請調了一個房仍然很吵。體驗感非常差，提前離開天水不會再來了。今天上午驅車三個多小時來到了天水，入住年初新開的本地最高檔酒店福朋喜來登，中午小憩下午開車去伏羲廟和天水博物館，一路上體驗感極差，電動車和行人在快車道上隨意穿行混亂不堪，伏羲廟和博物館沒有驚艷，遊覽無序雜亂無章。慕名去青石巷買了香酥小花捲順便帶了伴手禮甘谷辣椒麪，買了隴西臘肉夾饃做晚餐，品嚐了人生第一頓麻辣燙，沒有多難吃但絕對不能説多好吃。原計劃的三日行一減再減，決定明日上午麥積山石窟參觀結束直接回西安。麥積山石窟也很有特色按窟收費。一個地方又不好玩又不好吃説的就是天水吧[呲牙]

This hotel looked incredible! From top to bottom, it was clear that the designers took style seriously. The rooms gave off a sense of luxury that few other hotels in this process range have. The carpets, floors, doors, cabinets, beds etc. emitted a sense of tranquility, which made me feel very comfortable. Also, after travelling around China for nearly a month, I can say that this was by far the best breakfast I've had at roughly a dozen hotels. The staff were professional, everything was very clean, and the location could not have been better. My only issues: there was no air conditioning, and my room was very hot at night. Additionally, when the rooms next to you are watching television, you can hear everything in your room.

This hotel was honestly a 10/10 stay. The service was excellent! Friendly , attentive, and very welcoming from start to finish. The room was beautifully decorated, very clean, and felt thoughtfully designed. The overall atmosphere of the hotel was lovely, with stylish decorations and a really pleasant vibe throughout the common areas. We especially enjoyed the small coffee and snack area, which was a really nice touch and made the stay feel extra comfortable. the location itself was great right in the city center and very convenient for getting around. Overall, it was a wonderful stay and I’d happily come back.