Hotel Dengan parking di East Java, Indonesia

Kamar lokasi bf uda okeeeee bgtttt tapi dpt pglaman ga ngenakin dr karyawannya. Voucher sy include bf . 2x dikonfirm kalau voucher tidak include bf (dikarenakan rate yg saya dpt terllu Murah utk pakai bf ) ngmg rate via tlp. Ga sopan sekali si lbh baik ke hotel bintang lainya aja msh bnyak yg pleyanan masih Okeee. Thx

Hotel ini mempunyai lokasi yang sangat baik, sarapan yang pelbagai, dan mereka hanya mempunyai kolam renang dan sauna. Mereka mempunyai cara untuk mengambil beg anda sendiri, lihat, terdapat lif, dan pergi.

One of the best hotel in Surabaya, standing on the biggest mall in Indonesia, we can feel a good holiday with another experiences. The breakfast was so amazing, have a good taste and serve with a lot of kindness. We will back again.

Great solid property and performance all round.. what a great short stay we had.. from the elegant lobby and lounge area through to the beautiful spacious room with lovely views over Surabaya. Exceptionally clean with every quality amenity on offer in room and within hotel confines. The room was peacefully quiet, with a soft comforting bed. Pool and recreational area was set amongst manicured palm trees and gorgeous gardens. The pool was one of the best balanced PH levels I’ve ever swam in. Nice comfortable lounges and ample seating around with some seats submerged along in pool. The refined service level at this hotel is a solid 10/10 from reception/concierge/ room attendants and especially in Pavilion Restaurant. The quality, presentation and variety of food is outstanding at breakfast. Thank you graciously for making our special occasion so welcoming with the beautifully adorable presentation on the bed, lovely celebration cake offered along with the very personal attention from the Sous Chef and charming restaurant staff at Pavilion. Special shoutout to Restaurant ambassador Wachid whom personally escorted our plated celebratory cake to our room. Reception and concierge service was also exceptional, graciously assisting us with our missing luggage wheel dilemma. JW Marriott and all involved.. till we meet again.. Terih Makasih 🙏🏻

Tinggal kedua di sini! Mendapat tingkat di tingkat 8, pemandangan yang tidak terlalu buruk walaupun saya lebih suka memilikinya di tingkat yang lebih tinggi. Perkhidmatan masih kekal sempurna. Bilik bersaiz besar dan tandas bersih! Sarapan setiap hari akan membuat anda manja untuk pilihan. Lokasi betul-betul di tengah-tengah jalan Tunjungan, di mana pada waktu malam, ia menjadi hidup dengan pejalan kaki menikmati malam. Banyak kedai makan yang bagus di sekitar juga! Berjalan kaki ke pusat membeli-belah... Ini pasti akan menjadi hotel saya sekali lagi untuk perjalanan seterusnya!

Overall, it was a pleasant and enjoyable stay at the hotel. However, there are a few areas that could be improved: During peak season like Lebaran, only one elevator was operational at the time of our check-in. Although a second elevator was later in use, one remained out of service. This resulted in quite long waiting times, especially considering the high occupancy period. We also paid for breakfast at the reception, but our name was not initially listed at the restaurant. While the issue was resolved quickly, it did affect the overall comfort and experience. Additionally, the breakfast menu remained the same for two consecutive days. It might be worth reviewing the menus. We came around 9 AM (we know it’s quite late) and many items were already unavailable and not refilled. However, overall the room was clean and comfortable. We would definitely consider coming back, though likely without opting for the breakfast.

Hotel kegemaran di pusat bandar. Strategik. Kakitangan yang mesra. Biliknya selesa. Sentiasa mendapat pandangan yang terbaik. Dekat mall kalau nak jalan-jalan

Really enjoyed my stay there! Excellent facilities and suitable for families with kids and elderly. Highly recommended!

I had a wonderful experience at the Four Seasons by Sheraton. The location is perfect for tourists — there’s a large shopping mall right next door, making it super convenient for dining and shopping. A lively tourist street is also just a short walk away, so there’s always something to explore. The service was outstanding throughout my stay. The staff were friendly, attentive, and always ready to help. Overall, this hotel offers great comfort, convenience, and hospitality. Highly recommended for anyone visiting the area!