NNAMR..Good budget stay in Kuala Lumpur. The room offers a nice view and is comfortable for a short trip. The swimming pool is decent and well-maintained.
Check-in was smooth, but the room floor was slightly wet when I arrived around 3 PM, likely due to recent cleaning. One issue encountered was the safety lock, which suddenly engaged by itself and couldn’t be opened from outside. Thankfully, the maintenance staff responded quickly and helped resolve it.
Parking is available but comes with an extra charge.
Overall, still a value-for-money option with decent facilities, but there is room for improvement in maintenance and room readiness.
GGuest UserI had a wonderful stay at Mutiara Ville, Cyberjaya. The room was clean, spacious, and very well maintained, making it extremely comfortable throughout my stay. The highlight was definitely the awesome cityscape view — waking up to the skyline and enjoying the lights at night was truly refreshing and relaxing.
The amenities were excellent and thoughtfully provided. The building offers great facilities, including a well-equipped gym, swimming pool, and secure access, which added a lot of convenience and peace of mind. Everything was easily accessible and well managed.
Overall, Mutiara Ville is a great place to stay in Cyberjaya, especially if you enjoy a beautiful city view combined with modern amenities and a calm environment. I would highly recommend it for both short and long stays.
SSeng TatThe hotel is quite clean and nice.
I booked for a night king bed room. The room is spacious and clean, quite nice.
However, there is no plug point besides the bed, only have usb port where not all electrical charger is fit and cannot be used.
For the toilet, the water draining system is bad, cannot drain water at all during showering.
For the access card given, one cannot open the door. I went to reception and inform the issue, the receptionist checked and asked another staff to assist me to my room and help me open. We walked till my room and the card cannot open as well. The staff then told me is because of the lock has running out of battery, need another 10 minutes to go down and get physical key to open the door. He then brought the manager comes and she could open the door with her card. So eventually is the second access card problem. I not sure the problem is with the receptionist or the lock got problem. Not a pleasant experience to kee me waiting standing outside my room for them to sort the issue
GGuest UserThe hotel is really clean, no good as what you see from the picture as advertised. Strategic locations, next to it is Aeon. Very spacious king size room. Perfect staying!
AAshikin FadzilThe unit itself is clean and fully furnished, which I appreciate. However, there are several serious issues that the owner should address before accepting future guests.
1. Air-conditioning issue (major concern)
Please ensure the air-conditioner is properly fixed before hosting guests. During our stay, the unit became extremely hot, especially at night and even worse after sunrise. I was travelling with my elderly parents, and it was honestly uncomfortable and distressing to see them sweating while trying to sleep. This is not a minor inconvenience, it significantly affected our stay.
2. Inadequate cooling for unit size
The unit is spacious, even IF the air-conditioner had been working, one small AC unit is clearly insufficient to cool the entire space. With the AC not functioning properly, the situation became unbearable.
3. Serious bathroom privacy and safety issues
Both bathrooms have critical privacy concerns. One bathroom has a floor-to-ceiling frosted glass window, but one panel has lost its frosting, creating a large clear section where anyone could see someone showering.
The second bathroom has a large unfrosted window near the top, facing the hallway. I personally checked from outside, and it is possible to see clearly into the bathroom.
This is a serious safety and privacy issue, not a cosmetic flaw. These problems should be fixed immediately before allowing any other guests to stay.
4. Deposit amount and payment method
The security deposit is very high, almost equivalent to the rental cost, which already feels unreasonable. What made it worse is that the deposit was required to be transferred outside the booking platform via WhatsApp. The full check-in guide was only release after transfer is made.
One of the main reasons people use trusted platforms like Trip, Agoda, Booking or similar services is for safety and protection on both sides. I had already paid in full through the platform, and all my personal details were available there. Being pressured to transfer a large deposit outside the platform puts guests at unnecessary risk and defeats the purpose of using a secure booking system.
I hope the owner takes this feedback seriously as an opportunity to improve, rather than dismissing it. With proper fixes and more transparent practices, this unit has potential but in its current condition, the experience was disappointing.
SSoon KYOverall, the stay was good. The hotel has a great location and the rooms are spacious. The room decor is a bit dated, but the Wi-Fi was excellent.
The hotel has an ice rink, which is a good option if you want to learn to ice skate.
The breakfast was ordinary and nothing special.
JJeevandranChecked in on the 9th late afternoon and without a hassle, the room was on the 7th floor , side by side 2 x twin guestrooms which were comfortable and spacious that can fit up to 4 people per room. the stay for 3 days and 2 night were amazing and the bed was very comfortable and soft. The only issue was the air-conditioning was a bit hard to control, even after setting it at the lowest temperature, it took way longer to cool down the entire room and kept jumping up to normal room temperature. However, the location was convenient as I was able to move in and out of the hotel with ease. The parking had ample space at certain times but in the morning it was packed. Per exit with validation from the concierge was only RM3, only had to provide your room number or room key. Even though we didn't have any meals there, the options for breakfast were quite costly starting from RM75 for simple breakfast options. But overall , was happy with the room and space - would definitely stay there again if I have the choice.
GGuest UserRoom was VERY big. There's a kitchen and a living room area as well.
Location very convenient, there's a 7-11 right across the street and a huge mall right next to the hotel.
Hotel staff members were very nice and helpful.
However, there was no complimentary bottled water, they just gave me a jar to get water from the machine in the hallway - but the jar I don't think it's very clean.
There were black spots on the bed - not sure what those are.
There was hair on the floor of the shower - I haven't even showered so those must be left from the previous customer.
Rrabbitcal1st time to Mossaz, previous one was Paxtonz. Difference is just amenities, very tiny details that'll make your stay a little nicer. I'll say Paxtonz is better. But all in still very very good value compared to hotel for the same price. Paid rm85/day for 7 nights.
- had sofa
- plug points on each side of bed
- bedside table each side
- toilet rack for clothes
- mini stove
- house key insert at the door instead of going inside to turn on lights
- wall decor
Parking whole day flat rate rm6. First 3hrs rm21, next 3hrs rm2. Tng/card accepted. 4 levels parking, plentiful. EV charge available too.
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