Hotel Dengan parking di Selangor, Malaysia

Good budget stay in Kuala Lumpur. The room offers a nice view and is comfortable for a short trip. The swimming pool is decent and well-maintained. Check-in was smooth, but the room floor was slightly wet when I arrived around 3 PM, likely due to recent cleaning. One issue encountered was the safety lock, which suddenly engaged by itself and couldn’t be opened from outside. Thankfully, the maintenance staff responded quickly and helped resolve it. Parking is available but comes with an extra charge. Overall, still a value-for-money option with decent facilities, but there is room for improvement in maintenance and room readiness.

The front desk staff were very friendly, and the room size was just right. The shower had great water pressure and plenty of hot water. 👍 We only stayed one night before heading to Klang, which was very close by. Worth it!

my experience was absolutely wonderful from start to finish. The staff were incredibly welcoming and went out of their way to make sure every detail was perfect. Check-in was quick and smooth. The room was spotless and very comfortable . Housekeeping did a fantastic job keeping everything fresh and tidy throughout my stay.

Good hotel with good breakfast. Staffs are friendly & free parking eventhough we went out hours after check-out time. Bed are decent & clean.

This canvas hotel use to be my favourite I have no complain but this time I need to said something. This time I was with my aunt who back from California for vacation. The room they stay in is not clean they found hair at the toilet , floor and bed the reason the gave is part time staff who do the cleaning. Is ok we accept than they change the room for them but the second room is cover with grey dust at the table and bed and we ask they said sorry this might be is because before the refrigerator explode . Last is the fourth rooms is the only satisfy with the cleanliness this already like 45 min. I need as so embarrassed so the canvas management please take note hopefully next time I stay it getting better

The corridor had cigarette smell, which made the stay uncomfortable. The front desk service was also disappointing. I only asked to borrow a pen and some paper, but instead of simply assisting me, the staff questioned me about why I needed them. I found the attitude rather impolite and unwelcoming. Hopefully, the hotel can improve both the cleanliness of the common areas and the professionalism of the front desk staff.

The unit itself is clean and fully furnished, which I appreciate. However, there are several serious issues that the owner should address before accepting future guests. 1. Air-conditioning issue (major concern) Please ensure the air-conditioner is properly fixed before hosting guests. During our stay, the unit became extremely hot, especially at night and even worse after sunrise. I was travelling with my elderly parents, and it was honestly uncomfortable and distressing to see them sweating while trying to sleep. This is not a minor inconvenience, it significantly affected our stay. 2. Inadequate cooling for unit size The unit is spacious, even IF the air-conditioner had been working, one small AC unit is clearly insufficient to cool the entire space. With the AC not functioning properly, the situation became unbearable. 3. Serious bathroom privacy and safety issues Both bathrooms have critical privacy concerns. One bathroom has a floor-to-ceiling frosted glass window, but one panel has lost its frosting, creating a large clear section where anyone could see someone showering. The second bathroom has a large unfrosted window near the top, facing the hallway. I personally checked from outside, and it is possible to see clearly into the bathroom. This is a serious safety and privacy issue, not a cosmetic flaw. These problems should be fixed immediately before allowing any other guests to stay. 4. Deposit amount and payment method The security deposit is very high, almost equivalent to the rental cost, which already feels unreasonable. What made it worse is that the deposit was required to be transferred outside the booking platform via WhatsApp. The full check-in guide was only release after transfer is made. One of the main reasons people use trusted platforms like Trip, Agoda, Booking or similar services is for safety and protection on both sides. I had already paid in full through the platform, and all my personal details were available there. Being pressured to transfer a large deposit outside the platform puts guests at unnecessary risk and defeats the purpose of using a secure booking system. I hope the owner takes this feedback seriously as an opportunity to improve, rather than dismissing it. With proper fixes and more transparent practices, this unit has potential but in its current condition, the experience was disappointing.

stayed at royale chulan for my sister’s wedding and overall, it was a nice stay. the hotel has that classic, old-money kind of vibe which i really liked, although i do think some areas could be maintained a little better to bring the hotel back to its full charm. overall, it’s pretty much your average hotel experience — nothing particularly extraordinary, but comfortable enough for a short stay. special shoutout to the man in the blue baju melayu who helped us with our bags. his service was honestly 10/10 — very helpful, friendly and made such a good first impression. ⭐️ breakfast was probably the weakest part for me, around 6/10. there was room for improvement in terms of the food and overall selection. overall: a pleasant stay, beautiful old-money atmosphere, but definitely could use better maintenance and an improved breakfast selection.

Overall, my stay was very pleasant. The room was spotlessly clean, and the facilities were excellent – reliable hot water and effective air conditioning for both cooling and heating. The front desk staff were responsive, and the hotel's location was convenient with plenty of amenities nearby and easy access to transportation. My only minor suggestion would be to perhaps refine a few small details. All in all, I was very satisfied.

Always a pleasant experience at Somerset Damansara Utama. The staff are consistently friendly, helpful, and provide excellent service. Special thanks to Saravanan for always being attentive, helpful, and welcoming. Truly appreciate the great hospitality!