Hotel Dengan parking di National Capital District, Papua New Guinea

A short walk down a slope to the Ela beachfront and a good restaurant and bakery. The hotel is ok, but furniture, sheets, and mattresses are old and 'tired'. Staff is really friendly. Pool area nice. Check-in a bit frustrating as they couldn't find our reservation - eventually sorted out.

I stayed here for two weeks, and it was one of the best experiences I could have asked for. The property was exceptionally well-managed, the atmosphere was welcoming, and every staff member was professional, attentive, and respectful. As a solo female traveler, feeling safe and comfortable is incredibly important, and the team made me feel secure throughout my stay and while conducting business. Their hospitality, professionalism, and attention to detail truly stood out. Hospitality: 10/10 Professionalism: 10/10 Ambiance: 10/10 I would gladly stay here again and highly recommend it to both business and leisure travelers.

Service is great, the place is great, shuttle to the airport was provided which is nice. Bathroom amenities, now that was a bummer. Provided a comb, shower cap, body lotion and the usual shampoo, conditioner and body wash but that’s it. There was no toothbrush, toothpaste, no hairdryer. It was quite bare bones, not a problem but if it’s a 5 star hotel, then it should at least have some standard, I’ve stayed at 3 star hotels, who gave better amenities. Everything else is up to par. Only one pair of hotel room slippers, had to request for one more, it was late and we left like 15 minutes later, so never got them.

(+) the hotel room is clean and spacious. Check in from 2pm was possible. The hotel has its own restaurant and rooftop bar. It is located in a safe neighbourhood, I was walking around Boroko and visiting the local market, crafts market during the day and no issue at all. (-) I think I was unlucky cos my room 210 had bedbugs. I suffered from itchy bites the whole night, and thinking what it was until I saw a doctor. At first I thought it was mosquitoes but the room is air conditioned. See picture. I was bitten on my neck, arms and back. Their bedsheet or mattress must have been infested. Travelers do beware.

A fun and enjoyable stay. A very unique and very large property. I would’ve preferred my room have been in the main building. But this is a very busy and popular hotel. Breakfast is decent, and they have a very good onsite shop for all your conveniences. I’d definitely stay again.

It was superb👌from upon arrival to the complimentary room upgrade, which I did not expect, just superb and check out was seamless..Great work team Gateway Hotel and Apartments Enjoyed the ladies night event as well upon arrival👌🙌

Staff are very helpful

Family enjoyed the stay at Ela Beach Hotel. Will definitely come back

Excellent service as always. A great hotel.

I found the apartment is dirty on the first day and i didnt have access key due to bad door sensor and i tolled hotel more that 3 times but no one response to my complain, in addition there are no internet on the apartment for theses 7 days, moreover they prommesed me to pickup me to airport but no bus come to my appartment, i was about to miss my flight because of their appointment.