It is not up to a 5 star level for the below reasons
1) the facility looks new from the outside and superficially it is grand but the details reveal that this hotel is subpar, for example the gym facilities, the elevators, etc… looks like a standard holiday inn
2) the staff barely speak English and when you ask them something the attitude is mostly cold and unwelcoming, not helpful at all
3) the room facilities didn’t work most of the time, for example the shower buttons, the phone or the aircon
4) the breakfast selection is minimalist, with v limited varieties
5) the location is far from city center
Gem in Samarkand , love the service , ambience and cleanliness.
Room is huge , bed comfortable.
The staff attitude is marvellous and customer oriented.
Love this place.
To the right of hotel , there is barbeque restaurant , cheap and delicious.
Both staff that i attached served me , they are humble and very helpful.
The hotel is next to historical landmark Shah-i-Zinda necropolis. Registan Square is a 20-minute walk or 10-minute drive away.
Taxi drivers need to be given the exact location of the hotel, which is on an uphill road, otherwise they may be dropped off in front of Shah-i-Zinda Cemetery.
Hotel room is well equipped and wifi is stable.
Staffs are really helpful.
Fruits provided for breakfast are juicy.
Tijdens mijn verblijf in Samarkand koos ik voor het Continental Hotel, en het bleek een uitstekende keuze!
Vanaf het moment van aankomst voelde ik me welkom dankzij het vriendelijke en behulpzame personeel. De kamers zijn ruim, modern ingericht en vooral zeer schoon en comfortabel
een perfecte plek om tot rust te komen na een dag vol indrukken in deze historische stad.
Совершенно роскошный и потрясающий отель!
Он расположен совсем недалеко от площади Регистан среди жилых исторических домов махалля. На рецепшене живёт троица попугаев, один из них говорящий вроде как. Отель выглядит роскошно, как будто погружаешься в восточную сказку и живёшь в ней. Номера комфортные, в них мы расположились со всеми удобствами и хорошо отдыхали перед пешеходными походами по городу. В номере давалось по четыре 0,5-литровых бутылочки с водой. Для нас это было спасением, потому что было жарко и солнечно, мы брали эту воду с собой и с благодарностью пили её.
Прогуливаясь от отеля к площади Регистан можно увидеть исторические жилые дома и посетить недорогие кафе. Нам понравились Шохрух Нур и Historic. Но если хотите получить более аутентичный опыт, то в обеденное время лучше посетить Центр Лагмана. В обратную сторону от площади Регистан можно дойти до парка Шабода, где расположены кафе и рестораны, в которых подаётся блюдо под названием халиса.
Так что отель очень удобно расположен как в плане достижения туристических мест, так и в плане гастро-тура =) Также в отеле можно забронировать спа-отдых на семью: вас встретит бассейн и джакузи с прохладной водой, а также хамам и баня.
Нам очень понравилось отдыхать здесь, спасибо!
Great location. Walking distance to Amir Timur Tomb and Registan Square.
Hotel is very clean. Rooms are so big. Breakfast is very rich and staff is really friendly.
They give us luggage keeping service while we are visiting the town after checkout.
Highly recommend.
Nice hotel with good Ambiance and facilities. Special thanks to Sharofat at the reception who helped us booking a city tour and was very helpful even during her leave. It had 24x7 bar and restaurant with good food. Would strongly recommend this hotel to all kind of tourists.
Изначально была удивлена тому что номер смешанный, но тем не менее быстро адаптировалась. Соседи приятные, не шумные,никто не мешал друг другу. Хозяева приятные, при случае могут помочь. До всех достопримечательностей совсем не далеко.
Menakjubkan
12 ulasan
9.7/10
Harga bermula
€ 8
satu malam
Semak Ketersediaan
Lihat Semua Hotel Dengan Parking di Samarkand Region
Terokai Ulasan Tetamu Hotel di Samarkand Region
Lihat semua
9.1/10
Great
GGuest UserWe are so happy and satisfied with this hotel until the day we checked out. We were accused of taking the laundry bag which is worth 300k Uzbek SUM. I went up with 2 staff and it turned out it was in the drawer all the time (the funny thing is I never even touched it.) I don’t blame these 2 staff as I know it is their responsibility to make sure nothing was missing/stolen (though next time it would be appreciated if they can check it more thoroughly.)
What truly pissed me off is the attitude from another female staff at the reception named Zarifa. From the moment we checked out, she just looked grumpy and when my friend said “we never used it”, she reacted with “I am sure you did” in a very rude way! Even later on, it turned out to be in the drawer in the room, she was not even apologetic (the other 2 staff at least said “sorry for the mistake.”
This is one of the 2 five star hotels in Samarkand and I just hope what we paid at this hotel is equivalent to the amount of respect you show to your customers. The hotel really NEEDS to put more training in your staff’s service.
By the way, we had a really nice chat with another staff named “Firdav” at the first floor bar (if I remember his name correctly, he is tall and bit skinny). He had worked in Hilton for 2 years and the professionalism and politeness he demonstrated is just another level. PLEASE LEARN FROM HIM THAT HOW A STAFF AT 5 STAR HOTEL SHOULD BEHAVE AND TREAT THEIR GUESTS!!
RRamonLocation: excellent! It is in the same building complex as the Art Gallery Happy Bird, mentioned in Tripadvisor. Registan is about 300 m away, so after dinner I would walk there to see the illumination.
My room had 2 twin beds, was rather small but comfortable. Upon opening the windows, a cool breeze entered the room. Wi-fi was reliable and there was a water boiler for tea.
Breakfast was abundant and good. The cook, Dishoda, would make me an omelette every morning. In the same building there are restaurants and fast food/ice cream joints.
On my last day I took the train to Khiva, which departs at 11:46. The hotel allowed me to stay in the TV room, with wifi access, water and toilet facilities, for 10 hours after check out. I recommend Hotel Dyor.
BBaadthe front desks were very friendly and helpful. As a female solo traveller I felt very safe and secured throughout my stay. as I arrived before the check in time, I wanted to leave my luggage at the hotel and proceed with sightseeing and was offered if I would like to partake on an 'excursion' to help the students who will be future tourists guides experience and how they may improve. there were no extra costs incurred and we only need to pay for the entrance fee to the tourist attraction. it was a great experience for me as they were all very accommodating and cheerful.
GGuest UserNice room and varied breakfast buffet. Great Spa area with pool, sauna and hamam. The aircon in our room unfortunately was quite loud, blasting at full force, and it wasn’t possible to adjust it or turn it down. We gave feedback and they said they would send a technician to fix it while we were out, but the issue remained. Overall a pleasant stay.
KKevin-SchmidtReally enjoyed my stay here. The location is great, just about a 10-minute walk to Registan, with a few restaurants and stores nearby. The staff were incredibly friendly and helpful, even helping us get things delivered that we couldn't find on Yandex. They have cold beer available as well, which is a really great bonus in a place like Uzbekistan. Their sauna and cold pool were lovely and clean and an amazing way to detox the body during the hot summer days. Will definitely return to stay here on my next trip to Samarkand!!
LLuoleibinA good choice, but the hotel didn't remind me to check in 2 hours early and I had to pay $40! **** didn't say a word, ”Wait a minute, now it's double the price.” Just take the money and stop talking. Speechless 😓, the breakfast is really great, I have to say more about the good stuff.
MMike IgWe stayed at this hotel for a few days as a couple and had a pleasant experience. The hotel is new, modern, and comfortable. Although it’s located a bit outside the city center (around 15 minutes by taxi, costing about 30,000 UZS), the area around it is quite charming – a newly developed park zone with music fountains, restaurants, photo spots, a water park, and canals. The staff were always friendly and helpful, and the breakfast was varied and enjoyable. Overall, a nice and comfortable place to stay.
MmikestoffLia! by Minyoun Stars of Ulugbek is a fantastic choice for anyone looking to unwind in a peaceful and well-equipped hotel. Tucked away in a quiet part of the city, it’s ideal for a relaxing getaway or a comfortable base for leisure travel. The front desk team is incredibly professional and genuinely helpful, nothing is too much trouble for them.
Breakfasts are a real highlight, with a great selection and a restaurant team that speaks fluent English and Chinese, which makes the experience even smoother for international guests. And the cherry on top? Each room comes with a private balcony offering a stunning view of the nearby canal, such a peaceful spot to start or end the day.
I would absolutely recommend this property for families, groups of friends, or business travelers. It’s a gem!
AAnonymous UserLocation makes it easy to walk to Registan Square, good breakfast and food at the hotel and other options are within 15min walk. Would book again.
KKeaihouziThe hotel lobby service is very average. The bellhops who drove to the lobby door were not enthusiastic and did not greet guests quickly. You had to call them. The check-in staff were also not enthusiastic and inefficient. Shouldn't they be enthusiastic and quick when you stay for two nights and extend your stay the next day? But the woman was impatient and perfunctory👎; the price is not low for local consumption. A very small room costs more than 1,500 RMB a night. Hilton is a five-star hotel, so shouldn't it provide corresponding services? The hotel's hardware facilities are good, but the soft service training is very poor. Because the hotel is remote and similar to a park, the driver who picked us up could not reach the hotel entrance due to the road closure caused by the local sports meeting, and the hotel shuttle bus was needed to take us out. After the bellhops sent us to the parking lot outside, he didn't even bother to help take the luggage out of the car, and just stood there waiting for us to take it ourselves. I really don't understand how the staff are trained. The service is very poor.
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