Hotel Pet friendly di Tuscany, Italy

Exceeded all expectations! I thought a hotel in an old building would be run-down, but the room was beautifully renovated. It was small but had everything you needed and was very comfortable. The lady at the front desk was incredibly helpful. She let us check in early as soon as a room was available, and answered all our questions throughout our stay. The breakfast room offers stunning views of Florence, with the cathedral dome and swifts that have migrated back from Africa after winter flying by the window.

I had a very pleasant stay at this hotel and overall it was a great experience. One of the best things about it was the location. It was very convenient and made it easy to get around, whether for sightseeing, shopping, or finding places to eat. Everything I needed was close by, and the area felt lively and accessible, which made the trip much more enjoyable. Another thing that stood out was the cleanliness of the hotel. The room was very clean when I arrived, and it was clear that the hotel takes good care of its facilities. The bed was comfortable, the bathroom was spotless, and the common areas were also well maintained. A clean and tidy environment always makes a big difference, and it definitely helped me feel comfortable and relaxed during my stay. The staff were also one of the highlights. Everyone I spoke to was polite, friendly, and very helpful. They were happy to answer questions, offer assistance, and make sure guests felt welcome. Their positive attitude created a warm atmosphere and added a personal touch to the whole experience. It is always nice to stay somewhere that values good service, and the staff here really helped make the visit smooth and enjoyable. I also appreciated the local recommendations provided by the staff. They suggested nearby restaurants, cafés, and places to visit, which helped me experience more of the area beyond the usual tourist spots. Their advice was useful and showed that they genuinely wanted guests to have a good time, not just at the hotel but in the surrounding neighborhood as well. Overall, I would recommend this hotel to anyone looking for a comfortable and convenient place to stay. With its excellent location, high standards of cleanliness, and kind, helpful staff, it offers a very positive experience. I would definitely consider staying here again in the future.

I stayed at two hotels in Florence, and this one was a standard, convenient hotel. However, the room was too small, and the breakfast was very mediocre. I'd recommend the other guesthouse more, comparatively. Both are within a five-minute walk from the train station. The pros are the excellent location, right next to a small square opposite the train station, so I never felt unsafe coming back late. It's also very close to all the attractions; just turn right out of the door and walk down the alley to find the Central Market and the Duomo. There's even a Chinese restaurant and a bubble tea shop downstairs.

First off, great crew at the front desk. Whether it’s answering my calls requesting the ironing board, or calling a cab for me the day of my departure, they were always available and willing to help. The issue is they might have overdone it in one instance when I put a note on the room door before leaving asking not to be disturbed and came back to see someone had gotten into my room, changed sheets and towels + “arranged” my stuff. Nice intention but got me confused looking for certain things. The gym was also a little disappointing: tiny, very limited equipment and only fit for one person at a time. It’s really a space to do yoga and stretch, with one treadmill. But it helped nonetheless. The real elephant in the room was the location. I found this hotel looking for a place in Florence and this is very misleading from the booking platforms. The city is Prato, there are no Ubers, public transit tricky to navigate (walk 10-15 minutes + take 2 buses and a train to get to Florence in a trip that totals 1h30 min on average) and taxis are rare + expensive (the cheapest I paid was 50€ for a 13 min trip to the airport). Not to mention most taxi drivers are clearly scamming you because they know you’re desperate, turning off their meters and asking you to pay cash. Overall, not my most memorable experience and would only recommend if you’re staying in Prato. If you plan to visit Florence and are tempted to book a cheaper hotel north of the city, think twice.

The staff was excellent, but the bathroom was poorly maintained (the toilet leaked, and the shower tray edges were dirty and poorly sealed). The room's interior soundproofing was terrible; we were woken up several times by noises from the hallway. I wouldn't stay here again.

Fantastic stay in Hotel Athena in Siena! They are one of the few hotels that offer free parking within the city walls and outside of the ZTL zone. About 10 mins walk into main town. Definitely took away the headache of the need to look for parking. Also a great base to explore the beautiful Tuscan countryside. Their included buffet breakfast offers a comprehensive spread, tho we wishes that they would change the spread daily! But that's a small issue. They also have a terrace on the 7th floor that looks out to the Tuscan countryside. Wonderful views - check out the attached photo! Overall we definitely recommend this hotel and will be happy to stay here again if we visit again!

The environment is superb and the food is good. Old room

It's a bit of a walk from the train station, about fifteen minutes, but it's very close to all the main attractions. The hotel environment is very comfortable and clean, and you can even store your luggage!

We stayed here for one night with breakfast included. The room was very spacious, truly beautiful, and quiet despite the nearby road. The structure is massive and has so much potential, though perhaps not fully realized. The thermal pools are excellent; it's a shame the outdoor pool was a little warm and therefore unusable. We enjoyed the relaxing massage, which was excellent! We had dinner at the restaurant, which was delicious and comprehensive. Breakfast was very pleasant. The staff were all young and talented. The only downside is that check-in is at 3 PM, so if you arrive in the morning, you'll have to pay a supplement to use the spa. Perhaps it would have been better to be transparent and disclose this on the website. Overall, a great find.

The food, people, and location are really nice. However, the facilities are old. The door frame of the toilet suddenly dropped off and nearly hurt my friend. I hope they can improve them. Also, it is very safe for ladies to stay. The location is quiet and safe even at night. Although there isn't any elevator, the staff are friendly to help you to put your luggage to your room.