Hotel Pet friendly di Troms, Norway

Upon check-in, I was told that our booking of a twin bedroom was entitled to only one welcoming drink, providing one drink for two guests was disappointing. For breakfast, the hotel advised that the first hour would be busy, but the non-rush hours were even more crowded, making it difficult to enjoy our meal. Additionally, there was no kettle in the room; guests must go to the 11/F common area for hot water, which was extremely inconvenient. On a positive note, the gym was reasonably good. The view from 11/F is stunning. Overall, while there were some highlights, key areas need improvement.

My husband and I booked a Superior King Plus room (which is supposed to have sea views) for 4 nights. We checked in late and were given a room on the 6th floor which looked out onto a main road and a petrol station. This room also had rubbish and a dirty sock in the bin. The staff were helpful and changed us to another room on the 10th floor from the second night, which had better views but a bad smell. Luckily we could get rid of it by opening the windows for some time. On our last morning, the hotel had a blackout and we got stuck in the lift with a flight to catch. The hotel is also a bit further from the town centre than other hotels. Having said that, the service of the reception staff was mostly very good and somewhat made up for the not-so-good parts.

I have upgraded to deluxe house from the hotel email due to adding two friends of mine are joining. I have paid so much extra to top up from the hotel. When I checked in, the receptionist said I have to pay extra NOK 200 because I did not inform them that I have 2 extra friends are joining. Firstly, I did call to the hotel to check how much I need to top up due to two friends are joining. Second, the deluxe house is meant to have 4 -5 people to stay in, we have 4 people in total. Third, I booked this hotel on my first night and last night in my Tromso trip. I’m looking forward to stay river view and garden view. But unfortunately the service that I received is extremely disappointed and bad!!

This is a 4-star hotel, but they didn’t even provide a complimentary water bottle for welcome, which was surprising. Even many 2-star hotels offer this basic service. I have stayed in both 5-star and 2-star hotels, and this felt disappointing. Small details like this really affect the overall guest experience.

The best hotel in Tromso for us. Everything is just walking distance. Food was great . Service was great. All the staff are so nice . Thank you Clarion Hotel Tromso.

The check-in and check-out process was so pleasant and fast. I truly enjoyed the breakfast spread. So hearty and wholesome. The view and the location of this hotel is excellent as it is nearby to all the attractions. I even walked to the Arctic Cathedral along the bridge but most of all I got a free room upgrade to the Presidential Suite with the most amazing view and space. Thank you for making my stay in Tromsø phenomenal!

Driving from Tromso to Lofoten, this hotel is a great place to stop and rest after a long drive. Staff are nice and friendly. Good breakfast if compare to the price and the view is a bonus. We have got everything we need, great value for money.

An unpretentious but comfortable hotel in an unbeatable location in central Tromso (the third photo is the view from the hotel window). Highlights include the friendly staff (a shout out here to the ever helpful Petter), tasty and healthy breakfast, and comfortable sitting areas that mean you don't have to hang out in your room. Given the quality of the hotel it is surprising - and highly annoying - that they don't provide kettles in the room (I even offered to pay a deposit), the more frustrating because some photos on the site show coffee machines: so some rooms do have these facilities. The selection of toiletries is also surprisingly meagre - no shower gel for example, which seems unnecessarily cheapskate. My other gripe is that they need more individual tables in the breakfast room: finding a space at a long table feels reminiscent of youth hostelling... With these shortcomings noted, the hotel can be recommended and is good value for Tromso.

Very quiet environment with great scenery. We're lucky to able to see aurora with clear sky. Very helpful check in staff with very nice dinner and breakfast 😋

A hotel that is located conveniently to many pick up points for tours. Grocery stores, 7-11 and restaurants are also located nearby. Simple amenities such as shampoo/body soap, towels, hairdryer are available. Love it that there is breakfast and dinner that comes together with your stay. Nothing too fancy but good enough to fill your bellies considering the restaurants are quite pricey. You will need to get hot water on your own at the dispenser as there are no kettle in the room. Reception was always friendly in answering any questions, and even helped with my cab booking to the airport. Worth it for the price, would stay here again.