Hotel Mesra haiwan peliharaan di Stockholm, Sweden

This was great after arriving late. Comfortable and clean room, lots of space for working in the lobby, great WiFi and excellent breakfast. And they kindly let us do late checkout for free. Would absolutely recommend The only improvement is that there wasn’t any clear signage how to find the airport from the hotel. On the way back to the airport the next day, we found a much easier way.

The hotel is in the middle of an industrial area, with a long walk to public transport. Our room on the 6th floor was dirty and had a terrible smell, like a room where someone was smoking for many years. Because of that, we had to keep the windows open for 3 days. The view is at a warehouse where trucks are coming to get loaded starting at 3am and ending at 10pm. There is a terrible noise outside. Breakfast is less than basic, it was difficult to find anything eatable. Wifi is not reliable, always disconnecting. The only plus of the hotel is that it's cheap.

Are you looking for a place to stay overnight or probably more? It can be a good choice. Basic room with a private bathroom and clean bed. The hotel is in a good location close to many shopping centres as well as to the high way. Basic breakfast is included and the parking and WiFi are free. Reception is open for late check in and all staff are very social. Extra cleaning is always needed. You can also hear the noise in the corridor if someone is walking or closing the door... Still willing to go there if I'm travelling solo.

This should not be listed as a hotel as it’s more of a hostel. We arrived on the first of May late in the night. We got our keys from reception and when we got to the room it was filthy. The “clean” bedsheets had black stains on them, the curtains were hanging off, the bathroom was dirty and the mattresses were covered in unidentifiable stains. We felt so uncomfortable and unsafe that we didn’t even unpack and we went out to reception with our bags to hand back the keys. The women on the desk asked to see the room and after showing her the filthy room so said “ I can get new sheets”, we asked her if she would stay in a room like this and she answered no. If the room was clean before arrival then why would we need to change the bedsheets again? After speaking with the women on the desk she said she couldn’t refund us and there were no other rooms available for the night. We spoke to her colleague (jimmy) on the phone who also said he couldn’t help us other than to give a email to contact regarding a refund. We were left on our first night in Stockholm without accommodation and no help from the staff at this hotel. I wouldn’t recommend this place to anyone. It cost us a lot of money to book somewhere else and not to mention it being after midnight by the time we got accommodation sorted. I have emailed the email given to me by reception and 6 days later, I still haven’t received a response. It’s disgraceful and so unprofessional. Avoid this place at all costs

All well, nice room and very quiet at night. Breakfast perfect, garage for the car safe and spacious. Will return😄.

The food, the service, the art, the garden, everything about Ett Hem is perfect. The buildings are beautifully restored and perfectly decorated. It is located in a rather central but quiet, residential part of Stockholm. There were always around delicious treats like cookies and dried fruits. Long story short, nothing tops Ett Hem!

El hotel está muy bien ubicado. La habitación era un poco pequeña para llamarse Deluxe pero por lo general el resto de cosas estaban bien. El desayuno bueno y variado, pero los tres días tenían lo mismo. El personal del hotel muy atento. El restaurante y el bar le dan un ambiente joven y cool al hotel.

siamo arrivati alle 11 di sera e saremmo scappati subito, purtroppo la reception non è contattabile per segnalare alcuni problemi come il posto lasciato completamente allo sbaraglio, bagni sporchissimi, zero rispetto degli orari cucina e orari silenzio. Abbiamo scritto subito alla reception ma senza alcun successo e abbiamo subito riferito a mezzanotte circa che date le condizioni e la confusione, non avremmo dormito li la seconda notte prenotata in quanto veramente sarebbe stato impossibile. La mattina, dopo la peggiore nottata della nostra vita in cui abbiamo addirittura dovuto dire alla sicurezza di non parlare davanti alla nostra porta alle 5 del mattino, abbiamo riferito tutto alla reception e abbiamo fatto il check-out, il receptionist si è mostrato dispiaciuto e ha detto che avevano questo gruppo di spagnoli e sapevano che avrebbero fatto confusione. Ci ha tranquillizzati e ha detto che avrebbe parlato con il manager per concederci il rimborso della seconda notte non fruita. Abbiamo segnalato anche la cosa a booking. Dopo poco il manager ci ha scritto che non avrebbe fatto alcun rimborso perché sono le cose che accadono in un ostello. Ho viaggiato in tantissimi ostelli di Europa e anche in Svezia un paio di volte ed è la prima volta che devo andare via per non affrontare una nottata in bianco. Per riassumere: Posto angusto e scuro, posizionato sopra una scuola spifferi dalle finestre Pulizia non buona Orari reception e orari di silenzio non rispettati Reception non contattabile Camere non insonorizzate Puzza di cucinato fino a dentro le camere Lenzuola sporche di ruggine Camera non pulita, abbiamo trovato addirittura delle carte sotto i mobili. Più di tutto è impossibile dormire in quanto tutta la notte sbattono porte ed arriva il ****** dalla cucina e dagli spazi comuni o dalla gente che parla in corridoio. In tutto sono 10 camere con 3 bagni.

This was great after arriving late. Comfortable and clean room, lots of space for working in the lobby, great WiFi and excellent breakfast. And they kindly let us do late checkout for free. Would absolutely recommend The only improvement is that there wasn’t any clear signage how to find the airport from the hotel. On the way back to the airport the next day, we found a much easier way.

The hotel is in the middle of an industrial area, with a long walk to public transport. Our room on the 6th floor was dirty and had a terrible smell, like a room where someone was smoking for many years. Because of that, we had to keep the windows open for 3 days. The view is at a warehouse where trucks are coming to get loaded starting at 3am and ending at 10pm. There is a terrible noise outside. Breakfast is less than basic, it was difficult to find anything eatable. Wifi is not reliable, always disconnecting. The only plus of the hotel is that it's cheap.

The food, the service, the art, the garden, everything about Ett Hem is perfect. The buildings are beautifully restored and perfectly decorated. It is located in a rather central but quiet, residential part of Stockholm. There were always around delicious treats like cookies and dried fruits. Long story short, nothing tops Ett Hem!

El hotel está muy bien ubicado. La habitación era un poco pequeña para llamarse Deluxe pero por lo general el resto de cosas estaban bien. El desayuno bueno y variado, pero los tres días tenían lo mismo. El personal del hotel muy atento. El restaurante y el bar le dan un ambiente joven y cool al hotel.

siamo arrivati alle 11 di sera e saremmo scappati subito, purtroppo la reception non è contattabile per segnalare alcuni problemi come il posto lasciato completamente allo sbaraglio, bagni sporchissimi, zero rispetto degli orari cucina e orari silenzio. Abbiamo scritto subito alla reception ma senza alcun successo e abbiamo subito riferito a mezzanotte circa che date le condizioni e la confusione, non avremmo dormito li la seconda notte prenotata in quanto veramente sarebbe stato impossibile. La mattina, dopo la peggiore nottata della nostra vita in cui abbiamo addirittura dovuto dire alla sicurezza di non parlare davanti alla nostra porta alle 5 del mattino, abbiamo riferito tutto alla reception e abbiamo fatto il check-out, il receptionist si è mostrato dispiaciuto e ha detto che avevano questo gruppo di spagnoli e sapevano che avrebbero fatto confusione. Ci ha tranquillizzati e ha detto che avrebbe parlato con il manager per concederci il rimborso della seconda notte non fruita. Abbiamo segnalato anche la cosa a booking. Dopo poco il manager ci ha scritto che non avrebbe fatto alcun rimborso perché sono le cose che accadono in un ostello. Ho viaggiato in tantissimi ostelli di Europa e anche in Svezia un paio di volte ed è la prima volta che devo andare via per non affrontare una nottata in bianco. Per riassumere: Posto angusto e scuro, posizionato sopra una scuola spifferi dalle finestre Pulizia non buona Orari reception e orari di silenzio non rispettati Reception non contattabile Camere non insonorizzate Puzza di cucinato fino a dentro le camere Lenzuola sporche di ruggine Camera non pulita, abbiamo trovato addirittura delle carte sotto i mobili. Più di tutto è impossibile dormire in quanto tutta la notte sbattono porte ed arriva il ****** dalla cucina e dagli spazi comuni o dalla gente che parla in corridoio. In tutto sono 10 camere con 3 bagni.

The hotel is in the middle of an industrial area, with a long walk to public transport. Our room on the 6th floor was dirty and had a terrible smell, like a room where someone was smoking for many years. Because of that, we had to keep the windows open for 3 days. The view is at a warehouse where trucks are coming to get loaded starting at 3am and ending at 10pm. There is a terrible noise outside. Breakfast is less than basic, it was difficult to find anything eatable. Wifi is not reliable, always disconnecting. The only plus of the hotel is that it's cheap.