Hotel Pet friendly di Florida, United States

Check in experience was good. Property is very big and spacious with plenty of amenities. We stayed to enjoy our universal trip. There are many shuttles goes to universal at different timings in a day. Service with in the property is good everyone was very helpful. But i had one issue with the appliances provided in the rooms were not clean and room had weird smell in the bathroom which eventually you wont smell much if you keep the bathroom fan on all the time. Appliances in the room are old. Carpet was not cleaned properly. Rooms are spacious.

Great location. Clean hotel. They said the renovations were on the lower floors when I was checking in and therefore wouldn't impact me. But on saturday and sunday, it felt like the construction work was happening in my room so that wasn't great. I only received a message about the construction work after I had checked in and booked. There is no reference of the construction and update taking place at the hotel on the website

Great place to stay, can’t say it enough. Affordable rates, unbeatable location, safe campus, and friendly staff - can’t ask for much more!

The hotel is located in main road , near korea restaurant and burger king . It easy to universal has shuttle bus, but if you miss the bus you can walk to universal city walk 1.5 km far from hotel. I will to stay again, if I have chance.

This is one of our favourite hotels anywhere. We took our entire three generation family there from the UK a couple of years ago and this year we effectively added a two day stay onto a two week villa rental vacation just so that we could revisit the hotel and play the golf course. We did have a few complaints about two things. We visited the Italian restaurant’ Cala Bella’ and whilst we enjoyed most of our starters we didn’t really enjoy our main courses with the food feeling pre prepared and warmed up rather than fresh. We sent some back and there was no quibble about taking these off the bill but it was a disappointing dining experience. For that money in a top class hotel everything should be freshly prepared  We felt that some of the charges were excessive, a 20% service charge on a $30 self serve breakfast buffet is scandalous . Similarly $32/day for self parking felt excessive.  This was our third visit to this hotel- will there be a fourth ?

＜장점＞ 1. 객실 넓고 깨끗합니다. 직원들이 친절해요 2. 아침 및 저녁(킥백)식사가 제공돼서 적당히 해치우기 좋아요 3. 디즈니월드 및 디즈니 스프링스랑 가깝고 셔틀버스 제공돼요 (심지어 예약도 필요없고 수시로 오가요) 4. 이른시기에 예약한다면 가성비 좋은 가격으로 숙박 가능해요 5. 디즈니 얼리엔트리 가능합니다 (사전에 호텔측에 메일요청해서 미리 어플 연동해 놓으면 편해요) 6. 리조트피 없어요 ＜단점＞ 1. 수영장이 하나라서 조금 아쉬워요 2. 라이트닝레인 구매는 입장 3일전에 구매 가능해요 3. 벽에 고정된 샤워기 …단점보다 장점이 훨훨 큰 호텔이었습니다ㅋㅋ 직원분들 너무 친절하고 인상이 좋은 호텔이었어요!! 디즈니 간다면 이만큼 가성비 좋은 호텔도 없을거 같네요~ 추천입니다👍🏼💕

Best location l, very central to all shopping and restaurants. Nicely decorated and very clean hotel.

Driving up to the hotel it looked promising, lift up to our floor felt bit old but worked well with the style, rooms were ok but looked like it could do with some freshening up. First thing we noticed was a stain on one of the pillowcases, this made us wonder whether the beds were properly changed or cleaned, we did see a single strand of hair in the bathtub but gave it the benefit of the doubt that could be the cleaner if they did clean it. Sadly on the website it states luxury toiletries- well these were disappointing and did not feel it. We were provided with one set for two people. That is one shampoo, one conditioner, one body lotion, no shower gel, (you get a shower in the room) one face soap, one hand soap. The hot water kettle dispenser was not cleaned as when we went to do an initial clean there was a lot of black stuff coming out, we had no coffee in the room either. We had to go ask reception to give us a new one and that’s when we found out we should have had coffee provided with the kettles. So far very disappointing, We found out during our stay that the hotel doesn’t clean your room on a daily basis and we weren’t aware of this so our bins were over filling, we had to ask for toilet roll, and new towels. When we received the towels in the bedroom whilst we were out they were left on top of the toilet. Not exactly the best or cleanest place to put if especially if we haven’t had the room cleaned for a good few days. If you want your room cleaned I expect you will need to let reception know. I’ve stayed at Marriotts before and I’ve never experienced it where they don’t clean your room and I don’t mind if they don’t do it on a daily basis but they should inform you at reception when you check in. We stayed during Hurricane Milton and we were very disappointed as international tourists not to have received any information from the hotel that it was coming and what to do/ how to stay safe/ whether there was going to be reduced restaurant opening times/ services. This was our first hurricane. We instead received much more information and advice from our Uber drivers such as to stock up on food and water. Our other information was from alerts we received on our phones and also by watching the news otherwise we would have been none the wiser. We are aware that other hotels received a note under their door as a minimum. We were looking to hire a car but this hotel charges 27 dollars to park a day. So we decided to use Uber and actually turned out cheaper for us so bear this in mind. The pros: It’s very central and icon park is about 5 mins away, lots of bars and restaurants along the the drive in either direction. Close to the parks if that’s what you’re here for. Reception staff are very nice and really get straight on to the case when you need something. Two people who stood out for us was firstly Joe, who was standing outside one day as myself and my friend were deciding to visit a mall was so helpful. He even gave us some leaflets to hand it at our destination to get discounts and a free bag. He was really friendly and chatty and a great sense of humour. The second person was Ryan, from housekeeping was also very helpful when my friend was after some items for our room. Very cheerful. I’d only recommend this hotel if you just want somewhere to sleep for a few days. I wouldn’t come back here again not for a holiday as I feel the basic expectations of a hotel service was lacking. Can’t fault any of the staff we dealt with.

It’s a good hotel but that is some hidden charges that they charge you after you leave like we had two rooms they charged it on each room sixty four dollars and one sixty eight dollars which we did not know anything about and when I checked out I asked the lady she said no you’re always $4 only for water