Hotel Pet Friendly di Florida, United States

Rooms need updating, door locks to and from the room and bathroom are hard to open. Odd to have fridge and microwave in the bathroom area. The double bed or queen bed....wow small when im use to a king, especially for 2 people. Check-in LONG wait!!! Requested extra pillows bc only 3 on each bed, housekeeping was on point and very attentive and had them within 10 mins. Parking was $10 a night. The 24 hour mini mart is not 24 hours. The coffee shop, coffee was good but doesn't open til 630am. The hotel breakfast was like $15 a person not including tax, 5 and under free with paying adult. Not a bad but not the best. The hard boiled eggs....they need to be boiled then put in cold water for easy peeling....these were far from easy to peal and made a mess. Odd you are limited to one juice per person at breakfast....why can't I have a small orange juice and a small apple....not a large orange juice. Would I stay again.... yeah. I'm fairly local and have been to several of the hotels in Orlando.

This is one of our favourite hotels anywhere. We took our entire three generation family there from the UK a couple of years ago and this year we effectively added a two day stay onto a two week villa rental vacation just so that we could revisit the hotel and play the golf course. We did have a few complaints about two things. We visited the Italian restaurant’ Cala Bella’ and whilst we enjoyed most of our starters we didn’t really enjoy our main courses with the food feeling pre prepared and warmed up rather than fresh. We sent some back and there was no quibble about taking these off the bill but it was a disappointing dining experience. For that money in a top class hotel everything should be freshly prepared  We felt that some of the charges were excessive, a 20% service charge on a $30 self serve breakfast buffet is scandalous . Similarly $32/day for self parking felt excessive.  This was our third visit to this hotel- will there be a fourth ?

Had an excellent stay with friendly host. Able to provide timely housekeeping and check-in time assistance

I could tell the hotel had been really nice once. It had just weathered a storm a lot of the rooms were not working. My room did not have electricity by the bed nor did the phone work. other than that, trip.com got the wrong dates on my reservation. They book me for Saturday and Sunday leaving Monday, but my conference, the only reason for my trip, started Monday. Essentially they had me checking out on the day the conference was to begin. I told them immediately but they did nothing about it. trip.com not worth the effort. The Shores resort and spa Daytona Beach will be back and certainly worth the stay if you can get over the front desk staff…. except for the one with the purple ish colored hair. she’s a keeper.

Check in experience was good. Property is very big and spacious with plenty of amenities. We stayed to enjoy our universal trip. There are many shuttles goes to universal at different timings in a day. Service with in the property is good everyone was very helpful. But i had one issue with the appliances provided in the rooms were not clean and room had weird smell in the bathroom which eventually you wont smell much if you keep the bathroom fan on all the time. Appliances in the room are old. Carpet was not cleaned properly. Rooms are spacious.

Stayed here a few years ago and it was better then. Now it looks more aged than before. It's still an ok hotel, decent value for money. No big complaints. We were in the tower on the left this time. Maybe that tower is older? They still give you a warm welcome chocolate chip cookie :)

Everything quite convenient, loved having a bedroom, 3 beds, 2bathrooms+toilet for our family of 5. Alarm clock is cute - different characters to wake you up gently instead of a blaring alarm sound lol! Staff members were all wonderful, smiling and friendly.. Free car parking is helpful if you have a car but don’t need to use during your stay as transport is very convenient to get to/from the Disney areas - Bus to Magic Kingdom/Animal Kingdom/Hollywood Studios/Disney Springs/Summer Winterland (same bus as Blizzard Beach), Skyline to Epcot. Although I must say, it felt like there were more buses returning to other resorts (like Pop Century and All Stars vs Art of Animation; maybe 3-4buses for every 1). Comes quite frequent though, traffic played a part on delays.. Pop Century is located next to Art of Animation so we considered taking that bus and walking back to pass through the Skyline station as the resorts share it, but we’d always surpassed our walking steps during a park visit so just waited.. Laundry mat is handy, gets very busy during the afternoon/evening as expected. No quarters needed, can pay via QR code. They have a vending machine with detergent and dryer sheets. Staff had visited whilst I was doing laundry several times to clean and sanitize machines. Early entry to parks a great perk, saved and opted not to buy any lightening passes. We would take advantage of early entry, do a few rides and then head back to the resort to relax for a couple of hours and then head back to do more rides/parade/fireworks etc at about 2:45pm. We kindly received complimentary access to play mini golf as the check in staff member recognized we’ve travelled quite a long way 🥹 - thank you, it was so much fun! Complimentary access to Blizzard Beach also included, unfortunately it was too cold to take advantage of it as our stay was during what seemed like an Arctic blast! 🥶 This has been our 3rd stay here, it always gives beautiful memories to take home with us 🥰

Initially, I randomly selected a hotel for my trip. I discovered that the hotel is close to the venue of the event I planned to attend, which makes me feel relieved. The room is spacious and clean. The food is just average and not particularly impressive. The amenities and services are excellent. One suggestion I have is that it would be great if the hotel provided slippers.

Nice place to stay. Towels at the pool for guests to use and plenty of places to eat, plus it is across from another center with more restaurants including an excellent Greek one. The convenience store with coffee, pizza, and subs inside is convenient. Only downside is you have to pay over $20 for parking each night.

Hotel itself was fine. Was a bit annoyed that the bar was not open even for a soft drink if wanted till much later. When I went down to get a bite to eat I was informed that most of the menu was not available and my selection was limited to about three items to choose from. What I found most annoying was that apparently they had some type of youth group training going on on my floor which was right next to my room. Numerous times I heard the participants laughing or conversing loudly in the hall way. Whenever I decided to leave my room to go downstairs I had to run through a gantlet of participants who were having their break out session in the hallway of which I had to walk through disrupting their conversations. While they were polite about it, it did make me feel uncomfortable to leave the room while they were doing this. When I did mention to the desk what was going on they told me about the group which was fine but I wish they would have put me on another floor if this was going on. Overall it was just an overnight stay here before a cruise but honestly next time I would choose a different hotel.