We booked a room with a view of the falls, and the scenery was absolutely stunning—definitely the highlight of our stay.
However, the room itself was quite disappointing. The furniture felt very outdated, and the hotel provided disposable plastic cups instead of proper glassware. The pillows seemed moldy, which was concerning, and the air conditioning unit was extremely noisy, making it hard to relax. Even the showerhead was so worn out that it took away from what should have been a pleasant experience.
The staff were friendly and polite, which we appreciated. Unfortunately, the overall facilities and upkeep didn’t match that level of service.
I’m not sure if it was due to the room conditions or just excitement from the falls, but I found myself waking up every two hours and didn’t get a good night’s sleep at all.
Overall, the view was incredible, but the comfort and quality of the room need significant improvement.
We stayed here for 1 night. We were allowed early check in for free due to it not being peak season. We booked a full falls view. Our room was fairly big and extremely clean. The bathroom came complete with a spa bath, which was lovely after being out in the cold.
We were in walking distance to a ******, now I've been to Vegas, but this was massive and made me feel like I was back in Las Vegas. We were also within walking distance to all the Niagara Falls attractions. The hotel had offers for breakfast and dinner, which at the time was really good value for money. There is Starbucks in the hotel along with other shops, which we found were good value for money. We got some souvenirs cheaper than the local shops in the area. Niagara Falls isn't cheap, the Hilton is a welcome break, value for money, great customer service kinda place. We would visit here again. I didn't get pictures of the room, but I did take a picture from a small portion of the views we got from our room. It was foggy, that was out of the hotel's control...and the infinity mirror gave me Poltergeist vibes, but in a very good way, I love nostalgia!
Beautiful hotel! Loved the room and the layout. The bathroom and the room itself were both a decent size. Hotel reception check in was a breeze and very professional. Happy to stay here again should the need arise.
Great experience. Celebrated the new year with family. Great service from staff at Sheraton. Sukhdeep at help desk explained well about the stay. Easily accessible to water park and all other amusement locations.
I had a very fun stay. The hotel is very neat and has many places where you can take your pictures. Clean towels ,shower gel, shampoo and conditioner and all provided. You can make your own tea or coffee there. The bathroom lighting is actually very good. The food provided was very nutritious and the walls are pretty thick so it's likely you won't get noise disturbance
The set up of the building is confusing if you’re not familiar with it the attendant on staff was little to no help . After explaining to him my elderly mother needed to get to her room , I asked twice for help , he showed very little kindness and no actual professionalism at all .
The room was clean , air conditioning works well . Breakfast could use some fruit ? Nothing for a vegetarian.
Everything was 10/10 from check-in to linen, food, the pool, the games area, and the staff !
The mother daughter duo on Friday were THE BEST !
We ran out of some Toiletries and the staff had it stocked within 10 minutes of our request
We will definitely return
Hebat
118 ulasan
9.2/10
Harga bermula
SGD 94
satu malam
Semak Ketersediaan
Lihat Semua Hotel Dengan Pools di Ontario
Terokai Ulasan Tetamu Hotel di Ontario
Lihat semua
8,6/10
Very Good
GGuest UserLocation & Accessibility
The hotel is perfectly situated near the central business district and major transit hubs, making it ideal for both meetings and sightseeing.
Room & Amenities
The room was modern, impeccably clean, and featured high-quality bedding that ensured a restful sleep. The fitness center and pool were well-maintained with an efficient layout.
Dining & Service
The breakfast buffet offered a great variety of fresh options with prompt service. Most importantly, the staff provided professional and attentive hospitality from check-in to departure.
Verdict
A well-balanced hotel offering consistent quality and a productive environment. Highly recommended for business travelers.
Kkimi_cheThe Shanghai auntie at the front desk was so kind and let us check in early. The service was incredibly attentive, and the breakfast was absolutely delicious. The restaurant service was fantastic, especially the bacon and potato hash. The hotel is located right in the heart of Toronto, making it easy to walk to all the popular attractions. Plus, there's a big supermarket on either side of the hotel.
MM220415****Facilities: The hotel is quite old. There are many restaurants around. The hotel is connected to the water park. It can be played with children. But it is similar to the water park in the big city in China.
Hygienic: The room is very clean, but the water in the water park is not very clean
Environment: The hotel is old. Parking is charged. There are many restaurants around but parking is more difficult. The hotel room is particularly poorly soundproofed. There is a stupid person in the middle of the night. It is very noisy to shovel snow outside, but what kind of bicycles do you need at this price?
Service: Basically no service, luggage can not be stored, but! For this price, don't ask for any bicycles.
GGuest UserI’ll start with the positives. This is a fantastic location. You are steps from major downtown Toronto attractions. Restaurants and shops are everywhere. The CN Tower rises right in front of the building, which is pretty hard to beat. The apartment was clean. There were lots of towels. The bathroom was bigger than expected. If you split this with another couple, the price becomes very reasonable for downtown. That said, the second bedroom is tight. There’s basically no space for suitcases or personal items. Now the not so good. Arrival and check-in were chaotic. It was pouring rain during rush hour and there was nowhere to park as instructed. My husband had to keep circling while I ran inside getting soaked. Despite completing online check-in and receiving an “online check-in complete” email, my security deposit hadn’t gone through. I had checked the many emails they sent and didn’t see anything flagging this. Even though everything else was fully paid in advance, they wouldn’t let me go to the room to dry off or grab my glasses to fix the issue. I had to authorize a manual credit card charge over the phone because I couldn’t read their links without my glasses. Not a great feeling. The building entrance is nice. Big, clean, and airy. The hallway to the unit is the opposite. Worn carpet, scuffed walls, chipped paint. Not the best first impression. Inside the unit was better. It looked freshly painted and was clean. I paid extra for a balcony thinking “Metropolitan Lofts – CN Tower” meant we’d be sitting out admiring the tower. That part is on me for not checking. The listing didn’t promise a view. Our balcony faced an office building and a parking lot. Below was a sad patch of grass filled with old boots, a broken broom, crushed beer cans, and what felt like 10,000 cigarette butts. The neighbour used their balcony as a full-time phone booth at max volume. If you’re not on the Front St side, don’t bother paying extra for a balcony. The unit had enough space for two, but it was too warm. The thermostat didn’t do anything. It stayed around 24–25°C the whole time, which made sleeping uncomfortable. The bedding didn’t help. The bottom sheet was just a tucked flat sheet. It came loose both nights. The duvet setup was also odd, with layers of flat sheets above and below the duvet that slid around. I kept waking up on the mattress pad or directly on the duvet. A fitted sheet and proper duvet cover would fix this. The worst part was the elevators. They are very slow. Plan an extra 10–15 minutes just waiting. The middle elevator felt unsafe. It opened and closed repeatedly for no reason. It stopped at every floor with no one there. It randomly changed direction mid-trip. One time it didn’t line up with the floor and we had to step down. That was enough for me. I took the stairs after that. Overall: 5/5 for location, 4/5 for cleanliness. If you’re a group of four, the two-bedroom can be a decent value, just expect tight space. If you care about smooth check-in, reliable elevators, temperature control, and decent bedding, this might not be your place.
AAnonymous UserExcellent! It's on par with a star-rated hotel in China. The shuttle service is also very good. There's a large supermarket nearby for all your shopping needs. It's very close to the airport, so it's a great choice if you're on a layover.
11397157****Five-star amenities, overall pretty good, I slept comfortably. The only thing is there were no toothbrushes; mouthwash was provided instead. There are quite a few rooms, and it's generally quiet. The key highlight is its proximity to the airport, making it super convenient to get to T3.
VVivian Dewi ShenRequested the newly renovated room instead of non renovated. The hotel staff was very kind and friendly to let us check in at 1.30pm as our rooms was ready. Eventhough we didnt get the connecting room as we requested but we were happy enough to let us an early check in.
GGuest UserFantastic stay! The hotel has a wonderful environment, and the surroundings made it easy to relax and enjoy every moment. Combined with friendly staff and great service, it was an absolutely memorable experience. Highly recommended!
GGuest UserWe booked a room with a view of the falls, and the scenery was absolutely stunning—definitely the highlight of our stay.
However, the room itself was quite disappointing. The furniture felt very outdated, and the hotel provided disposable plastic cups instead of proper glassware. The pillows seemed moldy, which was concerning, and the air conditioning unit was extremely noisy, making it hard to relax. Even the showerhead was so worn out that it took away from what should have been a pleasant experience.
The staff were friendly and polite, which we appreciated. Unfortunately, the overall facilities and upkeep didn’t match that level of service.
I’m not sure if it was due to the room conditions or just excitement from the falls, but I found myself waking up every two hours and didn’t get a good night’s sleep at all.
Overall, the view was incredible, but the comfort and quality of the room need significant improvement.
AAlanSpivackA great hotel in a prime location. The Radisson Blu is situated right on the harbor. It is surrounded by iconic locations, great restaurants and attractions. The CN tower and Roger Center are just a few minutes walk. You can walk along the harbor boardwalk or sit in a nice cafe and watch planes take off and land at the small island airport just across the water.
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