Hotel Dengan Pools di Ontario, Canada

I specifically booked a room with a view, and it offered a panoramic view of the waterfall. I could even watch the fireworks at night. The facilities are a bit old, though. What I didn't understand was the unclear charges for 'pay at the hotel' and parking fees. With taxes added, the total amount didn't match up at all. I reported it to Ctrip, and they refunded the difference, which is why I always choose to book with them – any issues are resolved satisfactorily.

Great for bringing children! There is a bathtub which is convenient for children to take a bath! The service is very enthusiastic! Breakfast needs to be purchased additionally, and the price ranges from about 18-30! There is a large heated swimming pool

A very good business hotel, the front desk staff is polite and considerate, the room is clean and sanitary, the mattress is very comfortable, and there is a Starbucks in the lobby. There are high-rise communities, Japanese-style parks, Indian and Japanese restaurants, and Southwest Chinese restaurants around. The accommodation environment is quiet, parking is convenient, safe, and convenient!

Make sure you read the small print about the view of the falls! We booked a room that said “falls view” as opposed to “city view” but when we came to check in it was partial falls view and the photos of the view out the window were incorrect and it was half falls view but with the corner of another hotel obscuring the full view. We paid another £152 on top of the £240 we paid for the room to upgrade to what we thought we were getting - ie the one in the photo of our booking (below) Admittedly in the small print the word “partial” did appear so I had no recourse. Expect a 20 - 30 minute wait for lifts to arrive to take you down and as a result breakfast was heaving!! That said the room was lovely and it was clean and the views were brilliant…as you’d hope for £410 for one night!! Oh and remember tax is on top of everything advertised - so the $70 parking is actually $87ish etc etc

Very Nice Hotel. It provides spa & Kids Playhouse. We spend a whole days to walk around and enjoy the wonderful night. Recommend to stay for 2 nights at least.

The location and environment are impeccable, and I have to say a few more words about the food and service. Since we arrived after 9pm, the French meal that ended at 10pm was not suitable, so the waiter introduced us to the international fusion cuisine opposite. The taste was good and met our expectations, but the variety was a little less. Diago at the front desk is what I want to introduce today. We are a family of three traveling, and I booked a room in my husband's name and my own name. That Diago actually asked a strange question, ”Are you three staying in one room?” I just thought he was not proficient in business and didn't care. Then he said that the single room I booked was queen size and he helped me upgrade it to king size. He also said that the double room I booked was also a queen size bed. I showed him the order, ”1.81 meters big bed”, he still insisted that it was a queen size. My husband also said that other people's king size might be 2.00 meters. I asked if he could also help me upgrade to king size, and he readily agreed. We thanked him. Walking into the room, the small window saw other people's roofs and a road. Where is my view? I went downstairs to argue with Diago. The 1.81-meter bed I booked is already a king size, but you didn’t upgrade it for me. I booked a room with a view, so what about the view? Diago said that 1.81 meters refers to the length of the bed. I asked him in return if the 1.51-meter and 1.31-meter beds provided by the hotel also refer to the length? Until then, I still thought he was not proficient in his business. Diago was speechless and said that I would go and ask. When he came back, he argued that the room I gave you was bigger, but what I wanted was the view! I said that the view was my first consideration and the room size ranked second. Diago hesitated for a long time before saying that there was no room with a view tonight, ”What?!” At this time, I firmly believed that his previous series of actions were intentional! As compensation, Diago gave me a simple breakfast for two people in the fourth-floor lounge for free the next day. To be honest, the breakfast was really average.

The room is clean and comfortable with a beautiful view. The front desk supervisor, staff and floor cleaners are all warm and friendly, reflecting the high professional quality of the staff and showing the high-quality hotel brand image.

Wonderful stay. Everything was good and reception was perfect. I suggest and use next time too

Arrived late at night, check-in was quick and easy, the room was clean, and got everything we needed. Kids love the swimming pool. Breakfast was good, staffs are very nice and helpful. A/C was loud, but our kids were able to sleep through it, so it was not a big issue. Overall, a friendly, simple accommodation , we were happy with our stay.

Loved my stay Heater & MayQueen are and were amazing customer service, communication and more two amazing women who helped add to the stay I had planned for my mothers birthday. We loved our stay the view of the Falls were amazingly beautiful. At check in I was given discounts to help enhance our trip or give us extra things to do. The view from the restaurant on site was ok and having a wider range of options to choose from would have been nice but food was good. Overall great stay!