Hotel Dengan Pools di Ontario, Canada

We booked a room with a view of the falls, and the scenery was absolutely stunning—definitely the highlight of our stay. However, the room itself was quite disappointing. The furniture felt very outdated, and the hotel provided disposable plastic cups instead of proper glassware. The pillows seemed moldy, which was concerning, and the air conditioning unit was extremely noisy, making it hard to relax. Even the showerhead was so worn out that it took away from what should have been a pleasant experience. The staff were friendly and polite, which we appreciated. Unfortunately, the overall facilities and upkeep didn’t match that level of service. I’m not sure if it was due to the room conditions or just excitement from the falls, but I found myself waking up every two hours and didn’t get a good night’s sleep at all. Overall, the view was incredible, but the comfort and quality of the room need significant improvement.

We stayed here for 1 night. We were allowed early check in for free due to it not being peak season. We booked a full falls view. Our room was fairly big and extremely clean. The bathroom came complete with a spa bath, which was lovely after being out in the cold. We were in walking distance to a ******, now I've been to Vegas, but this was massive and made me feel like I was back in Las Vegas. We were also within walking distance to all the Niagara Falls attractions. The hotel had offers for breakfast and dinner, which at the time was really good value for money. There is Starbucks in the hotel along with other shops, which we found were good value for money. We got some souvenirs cheaper than the local shops in the area. Niagara Falls isn't cheap, the Hilton is a welcome break, value for money, great customer service kinda place. We would visit here again. I didn't get pictures of the room, but I did take a picture from a small portion of the views we got from our room. It was foggy, that was out of the hotel's control...and the infinity mirror gave me Poltergeist vibes, but in a very good way, I love nostalgia!

Very good value for money. The staff were very friendly and accommodating of our late arrival. The room was in good condition and very clean. Only thing to note is that the hotel is quite a bit away from Pearson Airports, so take into account driving time if flying out of the airport.

飯店接待人員很客氣，很詳盡的介紹周邊的景點，也告訴我們應該要如何走比較順，有問題也耐心幫我們解決。提供的肥皂及洗髮精比較不夠，未提供牙刷。雖然有些老舊，但整體還算乾淨，但燈光有些暗。有免費停車場。

Fantastic stay! The hotel has a wonderful environment, and the surroundings made it easy to relax and enjoy every moment. Combined with friendly staff and great service, it was an absolutely memorable experience. Highly recommended!

Great experience. Celebrated the new year with family. Great service from staff at Sheraton. Sukhdeep at help desk explained well about the stay. Easily accessible to water park and all other amusement locations.

I had a very fun stay. The hotel is very neat and has many places where you can take your pictures. Clean towels ,shower gel, shampoo and conditioner and all provided. You can make your own tea or coffee there. The bathroom lighting is actually very good. The food provided was very nutritious and the walls are pretty thick so it's likely you won't get noise disturbance

Great stay at falls! The building is a little bit old and air is not really fresh, staff are friendly.

The hotel really needs to listen to its reviews. Most people have really damned them for being a dirty stinky cesspit of a venue but actually it is pretty amazing. Very smart foyer, lovely warm and cosy rooms and an amazing location. However, the internet is SUCKY away from the foyer - I had to talk with reception and a support tech person to explain that the internet was bad in the room and it was turned around to seem like I was wrong. Get more routers in, it’s not that difficult. Also, breakfast MUST INCLUDE healthy options. There is not a fruit or vegetable in sight. If you don’t count the options of raspberry or strawberry yoghurts. Personally, I think the hotel should rethink their pricing strategy. It is far too affordable; and breakfast (with fruit and veg) should be an upsell option. You have the location! You have an amazing swimming pool and hot tub! You even have top quality toiletries! I would have paid twice the rate without breakfast, which most properties in the area are doing. Sorry for my rant but I know the hotel should and can do better.

Todo correcto en este tipo de hotel de paso, muy nuevo y muy limpio, se necesita coche para llegar al pueblo