Hotel Dengan Pools di Balearic Islands, Spain

I was very friendly received at my arrival and the staff were always helpful and premature during my stay. The room was very clean and clean, but the establishment has come somewhat in the years – a renovation or at least the exchange of individual furniture would be desirable. The electricity supply worked only after a few trials reliable. Unfortunately, I could not take the dinner and morning meals, but in the morning, alternatives were friendly offered. A pleasant stay with a small improvement potential

It has a great place for reaching anywhere including the airport. My room was really clean and well organized, plus staff was very kind. One of staff explained all of things and she let me know that walking street at night is safe and where are great places for going to bar and restaurants

Honestly, we were very excited before arriving at this hotel, but after checking in, we found that the facilities were not what we had expected. The entertainment options were very limited. Apart from the children’s water slides and having a drink at the bar in the evening, there was very little else to do. We booked the All Inclusive package, but unfortunately the food quality was quite average. Many dishes lacked flavour and were rather bland. Although the food looked appealing and well presented at first glance, the actual taste was very disappointing. Most dishes were flavourless and lacked proper seasoning. The cooking quality was poor, and many items seemed badly prepared. For example, the French fries and hash browns were consistently soggy and soft rather than crispy, making them unpleasant to eat. The food may look good on display, but unfortunately it did not match the taste or quality we expected from an All Inclusive hotel. What disappointed us most was the restaurant service. During a meal of approximately one hour, not a single staff member came to clear our plates. We constantly had to rearrange our table ourselves in order to make space for the next course. The children’s pool area is also misleading. The pool with the slides is extremely shallow and not suitable for adults who want to swim. To use another swimming pool, guests are required to pay an additional €30. As a result, our family could not really enjoy the pool facilities together, as only the children could use the slides while the adults had nowhere suitable to swim. The reception service was also disappointing. In particular, one staff member named Andrew (or a similar name) never once smiled or appeared welcoming during our three-day stay. We passed through reception many times and asked for information on several occasions, yet he always seemed unfriendly and uninterested. This significantly affected our overall impression of the hotel. On a positive note, the room cleanliness was acceptable. However, we were surprised that no proper duvet or blanket was provided. Even though we travelled in June, the nights were still quite cool, and it was difficult to sleep comfortably with only a thin bedsheet. A proper blanket should be a basic amenity for guests. Overall, this hotel did not meet our expectations, especially considering the price paid for an All Inclusive stay. There is certainly room for improvement in the food quality, restaurant service, facilities, and customer service.

If you want a quiet accommodation, it is the best choice ~ It's a great place to stay if you're only on a schedule for one day and relax.

Excellent Family Stay in Ibiza with Minor Areas for Improvement Our family recently enjoyed a wonderful 4-night stay at this 5-star hotel in Ibiza as part of a week-long holiday. Overall, we were extremely pleased with our experience and would highly recommend this hotel to other families visiting the island. What We Loved: Convenient Location: The hotel's proximity to the airport was a significant plus, making our arrival and departure smooth and hassle-free, especially when traveling with family. Impeccable Cleanliness: We were consistently impressed with the high standards of cleanliness throughout the hotel, from our room to the common areas. This attention to detail truly enhanced our stay. High-Quality Food: The quality of the ingredients used in the hotel's restaurants was evident in every meal. We thoroughly enjoyed the delicious and fresh food on offer. Exceptional Staff Service: The staff members we encountered were all incredibly friendly, helpful, and professional. Their dedication to providing excellent service made us feel very welcome and well taken care of. Areas for Improvement: Restaurant Staffing: During peak meal times, we noticed that the main restaurants seemed understaffed, which unfortunately led to queues. Addressing this issue would significantly improve the dining experience for all guests. Limited Daytime Activities: While this may have been due to our visit being in the off-season, we felt that there could have been more activities offered during the day to keep guests entertained. Spa Inclusivity: We were a little disappointed that access to the spa was not included in the main room price, nor was there an option to add it as part of our package. Offering this as an inclusion or an add-on option would be a great enhancement. Negative Aspects to Report: We genuinely did not encounter any negative aspects during our stay. Overall: Despite the minor areas for improvement mentioned above, our family was extremely satisfied with our stay at this hotel. We believe that if these points are addressed, future guests will undoubtedly have an even more exceptional experience. We would certainly consider staying here again on our next visit to Ibiza.

Exceptional Business Stay at PortBlue Pollentia – A Perfect Balance of Productivity and Relaxation I recently had the pleasure of staying at PortBlue Club Pollentia Resort & Spa in Alcudia for a business trip, and I can confidently say it exceeded all expectations. From start to finish, the experience was seamless, relaxing, and incredibly well-suited to balancing work and well-being. Facilities & Comfort: The resort offers a unique blend of tranquility and professional amenities. My room was spacious, spotlessly clean, and equipped with a comfortable desk space and fast, reliable Wi-Fi – essential for any working traveler. The ambiance was quiet and calming, perfect for focused work sessions between meetings or calls. Meeting & Work Spaces: Although I didn’t host formal meetings, the resort offers excellent quiet zones and informal seating areas where I could take video calls and work without distraction. The staff was also more than accommodating in helping me find suitable spots to work comfortably. Dining & Service: The buffet and à la carte dining options were impressive, offering healthy and diverse choices to keep me energized throughout the day. The staff was attentive, friendly, and always willing to go the extra mile – whether it was arranging early breakfast or helping with printing documents. Wellness & Location: After long working hours, the resort’s spa, gym, and pool facilities were an absolute highlight. Being able to unwind with a swim or a sauna session made a huge difference in managing stress during the trip. The location, set between the bay and natural park, added an extra level of peace and beauty. Overall: PortBlue Pollentia isn’t just a leisure destination – it’s also an ideal base for business travelers seeking comfort, efficiency, and a touch of luxury. I wouldn’t hesitate to return for either work or leisure and highly recommend it to professionals looking for a productive yet restorative environment in Mallorca.

We had already paid £480 online through Trip.com for a double room for 3 nights. However, upon arrival, the hotel demanded an additional €400 simply because a second guest would be staying in the room. What made this even more unreasonable was that I checked the exact same room type on multiple other dates, and the price was identical whether selecting 1 adult or 2 adults. The listing itself also clearly indicated that the room rate included accommodation for 2 adults. Despite this, the hotel still charged an extra €400 at check-in. This additional amount only included breakfast and city tax for the second guest — there was absolutely no room upgrade, no extra bed, and no additional service provided. In fact, the amount charged was so excessive that it was close to the price of booking an entirely separate room. At check-in, the hotel stated that if we refused to pay, the second guest would not be allowed to stay. We tried multiple times to communicate with the hotel in a polite and constructive way, but there was no flexibility or reasonable attempt to resolve the issue. I completely understand paying reasonable extra charges for breakfast or local taxes, but the way this situation was handled felt extremely unfair and poorly communicated in advance. Trip.com customer service was actually very helpful throughout the process and even provided compensation themselves, which we appreciated. Unfortunately, the hotel remained unwilling to address the situation fairly. The property itself may be nice, but this experience left us feeling disappointed, uncomfortable, and taken advantage of. Transparency and fairness in pricing are essential, especially for international travelers.

Location: The area is very quiet, which was lovely for relaxing. There's a bus stop just a minute's walk away, and buses run frequently, making it easy to get around. There are also a few local shops and restaurants nearby, which was convenient. Hotel Staff: The receptionists were absolutely lovely warm, welcoming, and caring from the moment I arrived. The cleaners were also friendly and did a great job. However, my room was located right opposite the cleaners’ cabinet on floor 4, and they would start slamming doors around 7 AM, which disturbed my sleep. Room Experience: My air conditioning wasn’t working when I first arrived, but it was fixed within 30 minutes by the generator technician, which I appreciated. Restaurant & Food: The restaurant staff on the last floor level especially the waitresses, were sometimes a bit too pushy, and a few would finish their personal conversations before serving( a bit unprofessional.) The restaurant food was a letdown. I ordered a pizza for €10, but it looked nothing like the photo and was highly disappointing. On the flip side, breakfast was a standout plentiful, delicious, and beautifully presented. I’ve never had such a generous breakfast at a hotel. The breakfast staff were also amazing and attentive. Well done to them! Facilities: The swimming pool was great, and if you love swimming in the sea, this is the place for you beautiful access and views. Solo Travel Notes: I wouldn't recommend this hotel if you're a solo traveler looking to meet people. Most of the guests seemed a bit unfriendly, and as an ethnic minority, I experienced a few uncomfortable stares. This isn't the hotel's fault necessarily,.

“I recently stayed in a room with a sea view, which was quite nice and comfortable. However, I was disappointed to find that the bathroom lacked essential amenities such as a shower cap and hair conditioner. The swimming pool area had comfortable sun beds that provided a great opportunity to relax, but the loud music played throughout the day was quite disturbing. It felt imposing to have music chosen for you, especially when you might prefer something different or silence. The reception service was acceptable, though not exceptional. I found the women at the reception to be more friendly and accommodating. Breakfast was a highlight of the stay, offering a wide selection of delicious options. The hotel’s location near the center of Ibiza is convenient, but the street where the hotel is located is frequented by lower-class locals, which can feel unsafe after 23:00. While the street noise was not audible in the sea view room, I would strongly advise against booking a street-facing room. The lack of double-glazed windows makes it difficult to sleep, especially with a noisy supermarket nearby playing loud techno music late into the night, along with its rowdy clientele. Additionally, the restaurant was also noisy. Furthermore, there are limited parking options available. The reception does not provide information on this matter, and the street itself does not seem to offer much parking, which can be a real problem if you plan to rent a car. In summary, unless you plan on being out day and night and don’t require parking, I recommend avoiding the street view rooms due to the noise and lack of comfort.”

Very comfortable bed and 10/10 pillows. Spectacular sea views, but it is not 500m from the centre, rather double that and there are also 121 stairs. Breakfast is €15 at the hotel. The jacuzzi is small and shared. The staff is very friendly except for the morning receptionists.