Hotel Dengan Kolam di Grand Est, Perancis

Rien à redire sur la propreté de la chambre. La proximité du centre des congrès est un plus. Le personnel peu attentif : on m'a téléphoné en plein congrès pour me demander pourquoi j'ai laissé mes affaires dans la chambre (normal puisque j'ai réservé 2 nuits), sans avoir vérifié auparavant les termes de la réservation :( Les plateaux des petits-déjeuner qui s'accumulent sur les tables car personne pour débarrasser.

Price was ok considering it was Christmas time and staff was helpful. Spacious room without much amenities -- we tried to find the hairdryer in the room only to found out from the receptionist that you had to borrow the hairdryer from them, and you can only have it for 2 hours each time. Please note that no room cleaning service available during your stay unless you are willing to pay for the additional charge for cleaning.

Just what we wanted - a clean, functional place to lay our heads. The 24 hour check-in means no worries about getting there by a certain time from the UK which is invaluable. Close to the motorway, but far enough away not to be noisy.

Calme et emplacement très pratique pour une étape. La salle d'eau est plus grande que d'habitude.

Disappointing stay. I had paid for an executive room with river view but only got a room facing the other side with a huge building in front of me instead. The hotel said that they had not received the information and the hotel was fully booked. It was not a big deal but I paid extra for the view and ended up with a standard room with some free sodas and amenities. I felt cheated. No Wi-fi for 1.5 days for my 2-night stay. Unacceptable Plus points: Staff was nice, both at the reception and housekeeping. The room was spacious and clean I had better experience with other Novotel hotels before but will not return to this one.

Its only 1 min drive from the A26/A4 Autoroute, It looks a bit grim from the outside, but the rooms are comfortable, clean spacious for 3, security cameras, in car park A double and a single bed strong free WIFI, a minutes drive from burger king mc Donald's and other shops, Reims is very historic beautiful, centre about 8k away. Motel is right next door to a champagne bottling factory. Try your french with the reception, they are friendly and speak English and are not gruff with your French mangling.

Réservation pour 2 nuits. Chambre 210 Chambre spacieuse mais moquette couverte de tâches partout ( ça fait très sale et négligé). Pas de bouteille d'eau à disposition dans la chambre et un seul gros oreiller pas très confortable. La literie est bonne et la chambre malgré qu'elle donne sur la voie des train est très bien insonorisée. Salle de bain fonctionnelle excepté le lavabo très petit et peu pratique (on se lave les dents avec le bras qui est gêné par un sèche cheveux imposant et mal placé). Petit-déjeuner correct sans plus et si vous y arrivez proche de la fin il n'y a plus grand chose. Terrasse agréable mais tables toutes imprégnées de taches peu ragoûtantes, poubelle rouillées. Le tout laisse une impression d'établissement négligé (l'hôtel est pourtant récent). Les 3* ne sont pas justifiées. A noter que le personnel est cordial.

I'd stayed here before so knew the score. A city centre hotel at affordable prices. Hotel has recently been facelifted so lookszamazing from the street but the inside is less up-to-date. Remember, if you want a centre of the city experience at budget rates then this is the hotel for you. Our room, 112, was a little tired. Extractor fans in separate bathroom and WC no longer worked, over-bath shower was fixed to spray the wall rather than the human, 2 electric sockets were faulty and the bedroom door was missing. Bed was comfortable - large twins pushed together. TV had no English channels, wifi cut out regularly and we could clearly hear the next door occupant urinating! Oh, and there was poo (merde) on the toilet roll cover - eugh! No kettle in the bedroom annoyed my wife. Car park was €13 a night but the security gate was broken and left open 24/7. Staff were friendly and helpful and a card in the.room from the CEO promised improvements in the near future. Did I mention it's right in the City Centre? Oh and I got a discount being ＞ 60!

equipe sympa et souriant, ce trouve juste à côté la petite France (centre ville). la seule chose à laquelle on peut s'attendre est une amélioration du travail de la femme de ménage, elle n'aime pas laver les sols, surtout sous le lit

Big suites, separate shower and toilet, good to rest and to remotework, short walks to train station and old town, hand made ice cream at reception, rich breakfast buffet - would book again

Price was ok considering it was Christmas time and staff was helpful. Spacious room without much amenities -- we tried to find the hairdryer in the room only to found out from the receptionist that you had to borrow the hairdryer from them, and you can only have it for 2 hours each time. Please note that no room cleaning service available during your stay unless you are willing to pay for the additional charge for cleaning.

Disappointing stay. I had paid for an executive room with river view but only got a room facing the other side with a huge building in front of me instead. The hotel said that they had not received the information and the hotel was fully booked. It was not a big deal but I paid extra for the view and ended up with a standard room with some free sodas and amenities. I felt cheated. No Wi-fi for 1.5 days for my 2-night stay. Unacceptable Plus points: Staff was nice, both at the reception and housekeeping. The room was spacious and clean I had better experience with other Novotel hotels before but will not return to this one.

equipe sympa et souriant, ce trouve juste à côté la petite France (centre ville). la seule chose à laquelle on peut s'attendre est une amélioration du travail de la femme de ménage, elle n'aime pas laver les sols, surtout sous le lit

Big suites, separate shower and toilet, good to rest and to remotework, short walks to train station and old town, hand made ice cream at reception, rich breakfast buffet - would book again

No service at all. The reception is only available till 7 pm. So if you arrive 30 min later there is nobody to acomodate you not even by telephone. We booked the hotel exclusively for the underground parking but as there is nobody at the desk you cannot enter the parking either. The streets around the appart hotel al full of cars and there is no spot early in the evening. It is also difficult to locate the entrance of the hotel. We had to ask the neighbors as it is an entry for the apartment complex and another entry around the corner for the hotel. Via de email at 18.59 hr you get a message that they leave a credit-card form key for you in a locker that you have to localise inside of the lobby. An old person will not be able to follow these instructions. We found the key but did not enter the room as we first wanted to get the car parked. But as the hotel parking is only open with a remote control you cannot enter if no one is there. The neighbors are nice and let you in, but Néméa parking is blocked by a barrier and you cannot get in. Inside the garage are warnings not to park elsewhere or you are transpassing. So we got so stressed that we decided to leave and book elsewhere last second. It was 20.30 hrs in the meantime and bookings via booking.com did not get through. We had to book in situ. All with all a lot of stress. The people from Néméa were not apologetic that nobody answers the phone after 19.00 hrs not even at 19.30 hr, when we called. You cannot arrange for a parking spot only on the arrival day upon arrival. They do not tell you this nor that it costs you 50 euro extra as deposit that you hope to get back. Either ways, Néméa is not willing to reimburse us. We will definitely never book with them again. And if you come by car, unless you can arrive prior to 18 hr (so that you can be sure you can arrange the parking) avoid this place as well. The area is not safe to leave a heavily loaded expensive car on the streets. Safety first! Booking.com censors this review this is why we place it here❗❗❗

The perfect location in strasbourg. Walking distance to Hermes and Louis Vuitton, as well as Galeries Lafayette. The staff was so friendly, The Aircond was spoiled during check in and she immediately help us to solve the problem. Definitely will book again if I come to strasbourg in future.

Saya menempah hotel ini kerana saya akan dilatih di bandar berhampiran. Saya dimasukkan ke hospital dengan segera. Walaupun begitu, saya dengan tegas menolak untuk membatalkan dan mengembalikan wang. Dengan jelas dinyatakan bahawa ini tidak dapat dikembalikan dan tidak dapat ditukar, tetapi dalam kes force majeure, saya mendapati bahawa ia tidak profesional. Organisasi ini sama sekali bukan organisasi komersial.

Stayed at this hotel for one night as an interim stop as part of a rail tour. As is mentioned in other reviews this hotel is perfectly located for the railway station, about 300 yards across the plaza. The room was a reasonable size, warm, with TV and a safe but no tea or coffee making facilities There was no evening meal offered by the hotel so I'm unsure if the hotel doesn't do these or if it was just not part of our deal but, in any event, there are plenty of eateries close by. Breakfasts were available in the hotel and were very good, with a selection of hot and cold breakfast foods. Can't provide a detailed review as we only stayed one night but, as far as I can see, this hotel is fine for a transit or longer stay in Strasbourg.

朝食付きのプランを予約したにも関わらず、朝食は付いていないと言われました。部屋の電気設備が壊れており、何度消しても一定時間が経つと自動的に部屋中の電気がついたため、夜中も1時間おきに電気の点灯で起こされ、ろくに眠れず、次の日は朝から仕事だったのですが寝不足による頭痛で大変でした。おすすめしません。

The Aparthotel location is perfect to explore the main sights of Strasbourg historic area and it is still in a quiet street few minutes walking from the train station , there are also several bus/tram stops within a minute walking. The building gives a very good impression as it is taken care of , my apartment was spacious with a balcony , big and comfortable bed , small kitchenette, a big closet, fast internet , the walls and the floor were also flawless . The staff team were very nice and helpful during the stay

Price was ok considering it was Christmas time and staff was helpful. Spacious room without much amenities -- we tried to find the hairdryer in the room only to found out from the receptionist that you had to borrow the hairdryer from them, and you can only have it for 2 hours each time. Please note that no room cleaning service available during your stay unless you are willing to pay for the additional charge for cleaning.

Disappointing stay. I had paid for an executive room with river view but only got a room facing the other side with a huge building in front of me instead. The hotel said that they had not received the information and the hotel was fully booked. It was not a big deal but I paid extra for the view and ended up with a standard room with some free sodas and amenities. I felt cheated. No Wi-fi for 1.5 days for my 2-night stay. Unacceptable Plus points: Staff was nice, both at the reception and housekeeping. The room was spacious and clean I had better experience with other Novotel hotels before but will not return to this one.

equipe sympa et souriant, ce trouve juste à côté la petite France (centre ville). la seule chose à laquelle on peut s'attendre est une amélioration du travail de la femme de ménage, elle n'aime pas laver les sols, surtout sous le lit

No service at all. The reception is only available till 7 pm. So if you arrive 30 min later there is nobody to acomodate you not even by telephone. We booked the hotel exclusively for the underground parking but as there is nobody at the desk you cannot enter the parking either. The streets around the appart hotel al full of cars and there is no spot early in the evening. It is also difficult to locate the entrance of the hotel. We had to ask the neighbors as it is an entry for the apartment complex and another entry around the corner for the hotel. Via de email at 18.59 hr you get a message that they leave a credit-card form key for you in a locker that you have to localise inside of the lobby. An old person will not be able to follow these instructions. We found the key but did not enter the room as we first wanted to get the car parked. But as the hotel parking is only open with a remote control you cannot enter if no one is there. The neighbors are nice and let you in, but Néméa parking is blocked by a barrier and you cannot get in. Inside the garage are warnings not to park elsewhere or you are transpassing. So we got so stressed that we decided to leave and book elsewhere last second. It was 20.30 hrs in the meantime and bookings via booking.com did not get through. We had to book in situ. All with all a lot of stress. The people from Néméa were not apologetic that nobody answers the phone after 19.00 hrs not even at 19.30 hr, when we called. You cannot arrange for a parking spot only on the arrival day upon arrival. They do not tell you this nor that it costs you 50 euro extra as deposit that you hope to get back. Either ways, Néméa is not willing to reimburse us. We will definitely never book with them again. And if you come by car, unless you can arrive prior to 18 hr (so that you can be sure you can arrange the parking) avoid this place as well. The area is not safe to leave a heavily loaded expensive car on the streets. Safety first! Booking.com censors this review this is why we place it here❗❗❗

The perfect location in strasbourg. Walking distance to Hermes and Louis Vuitton, as well as Galeries Lafayette. The staff was so friendly, The Aircond was spoiled during check in and she immediately help us to solve the problem. Definitely will book again if I come to strasbourg in future.

Stayed at this hotel for one night as an interim stop as part of a rail tour. As is mentioned in other reviews this hotel is perfectly located for the railway station, about 300 yards across the plaza. The room was a reasonable size, warm, with TV and a safe but no tea or coffee making facilities There was no evening meal offered by the hotel so I'm unsure if the hotel doesn't do these or if it was just not part of our deal but, in any event, there are plenty of eateries close by. Breakfasts were available in the hotel and were very good, with a selection of hot and cold breakfast foods. Can't provide a detailed review as we only stayed one night but, as far as I can see, this hotel is fine for a transit or longer stay in Strasbourg.

朝食付きのプランを予約したにも関わらず、朝食は付いていないと言われました。部屋の電気設備が壊れており、何度消しても一定時間が経つと自動的に部屋中の電気がついたため、夜中も1時間おきに電気の点灯で起こされ、ろくに眠れず、次の日は朝から仕事だったのですが寝不足による頭痛で大変でした。おすすめしません。

The Aparthotel location is perfect to explore the main sights of Strasbourg historic area and it is still in a quiet street few minutes walking from the train station , there are also several bus/tram stops within a minute walking. The building gives a very good impression as it is taken care of , my apartment was spacious with a balcony , big and comfortable bed , small kitchenette, a big closet, fast internet , the walls and the floor were also flawless . The staff team were very nice and helpful during the stay

I booked for 3 nights but I had to leave early for personal reason, I was told I get a refund . The man in reception didnt seem to understand english well and said yes to everything I said. After one month , still no refund, I contact them by phone no answer, by email they say they reply to you already but it is a lie just to keep the money and dont do the refund that I have the right to get back . They just ignore you to steal money from you . Then when they decide to answer they say I have to give proof that I left early, HOW?? Bathroom was dirty, tiles all black and I stayed in a room for handicaped people without being asked. They dont know what they doing. I dont usually do reviews but I think they deserve this one.

This hotel locates in front of the train station and near to be Petite Village so nothing to complain about this strategic location. The hotel looks very artistic and clean. The staffs are also very friendly and supportive.

Price was ok considering it was Christmas time and staff was helpful. Spacious room without much amenities -- we tried to find the hairdryer in the room only to found out from the receptionist that you had to borrow the hairdryer from them, and you can only have it for 2 hours each time. Please note that no room cleaning service available during your stay unless you are willing to pay for the additional charge for cleaning.

Disappointing stay. I had paid for an executive room with river view but only got a room facing the other side with a huge building in front of me instead. The hotel said that they had not received the information and the hotel was fully booked. It was not a big deal but I paid extra for the view and ended up with a standard room with some free sodas and amenities. I felt cheated. No Wi-fi for 1.5 days for my 2-night stay. Unacceptable Plus points: Staff was nice, both at the reception and housekeeping. The room was spacious and clean I had better experience with other Novotel hotels before but will not return to this one.

equipe sympa et souriant, ce trouve juste à côté la petite France (centre ville). la seule chose à laquelle on peut s'attendre est une amélioration du travail de la femme de ménage, elle n'aime pas laver les sols, surtout sous le lit

No service at all. The reception is only available till 7 pm. So if you arrive 30 min later there is nobody to acomodate you not even by telephone. We booked the hotel exclusively for the underground parking but as there is nobody at the desk you cannot enter the parking either. The streets around the appart hotel al full of cars and there is no spot early in the evening. It is also difficult to locate the entrance of the hotel. We had to ask the neighbors as it is an entry for the apartment complex and another entry around the corner for the hotel. Via de email at 18.59 hr you get a message that they leave a credit-card form key for you in a locker that you have to localise inside of the lobby. An old person will not be able to follow these instructions. We found the key but did not enter the room as we first wanted to get the car parked. But as the hotel parking is only open with a remote control you cannot enter if no one is there. The neighbors are nice and let you in, but Néméa parking is blocked by a barrier and you cannot get in. Inside the garage are warnings not to park elsewhere or you are transpassing. So we got so stressed that we decided to leave and book elsewhere last second. It was 20.30 hrs in the meantime and bookings via booking.com did not get through. We had to book in situ. All with all a lot of stress. The people from Néméa were not apologetic that nobody answers the phone after 19.00 hrs not even at 19.30 hr, when we called. You cannot arrange for a parking spot only on the arrival day upon arrival. They do not tell you this nor that it costs you 50 euro extra as deposit that you hope to get back. Either ways, Néméa is not willing to reimburse us. We will definitely never book with them again. And if you come by car, unless you can arrive prior to 18 hr (so that you can be sure you can arrange the parking) avoid this place as well. The area is not safe to leave a heavily loaded expensive car on the streets. Safety first! Booking.com censors this review this is why we place it here❗❗❗

The perfect location in strasbourg. Walking distance to Hermes and Louis Vuitton, as well as Galeries Lafayette. The staff was so friendly, The Aircond was spoiled during check in and she immediately help us to solve the problem. Definitely will book again if I come to strasbourg in future.

Stayed at this hotel for one night as an interim stop as part of a rail tour. As is mentioned in other reviews this hotel is perfectly located for the railway station, about 300 yards across the plaza. The room was a reasonable size, warm, with TV and a safe but no tea or coffee making facilities There was no evening meal offered by the hotel so I'm unsure if the hotel doesn't do these or if it was just not part of our deal but, in any event, there are plenty of eateries close by. Breakfasts were available in the hotel and were very good, with a selection of hot and cold breakfast foods. Can't provide a detailed review as we only stayed one night but, as far as I can see, this hotel is fine for a transit or longer stay in Strasbourg.

The Aparthotel location is perfect to explore the main sights of Strasbourg historic area and it is still in a quiet street few minutes walking from the train station , there are also several bus/tram stops within a minute walking. The building gives a very good impression as it is taken care of , my apartment was spacious with a balcony , big and comfortable bed , small kitchenette, a big closet, fast internet , the walls and the floor were also flawless . The staff team were very nice and helpful during the stay

I booked for 3 nights but I had to leave early for personal reason, I was told I get a refund . The man in reception didnt seem to understand english well and said yes to everything I said. After one month , still no refund, I contact them by phone no answer, by email they say they reply to you already but it is a lie just to keep the money and dont do the refund that I have the right to get back . They just ignore you to steal money from you . Then when they decide to answer they say I have to give proof that I left early, HOW?? Bathroom was dirty, tiles all black and I stayed in a room for handicaped people without being asked. They dont know what they doing. I dont usually do reviews but I think they deserve this one.

This hotel locates in front of the train station and near to be Petite Village so nothing to complain about this strategic location. The hotel looks very artistic and clean. The staffs are also very friendly and supportive.

We had the Christopher Lloyd room! Other than that, location directly on the road from RR station (walkable) to Cathedral. With AC and sound insulated windows, very quiet. In room coffee a plus. Lobby coffee and filtered water a plus. Staff helpful with questions. Bkfst buffet more than adequate.