Hotel Dengan Pools di Greater London, United Kingdom

Great location for Piccadilly and the London sights. Breakfast was also fabulous. Staff at the hotel go above and beyond. Special thanks to Radi Dimiatrova and Kariny Cazuza for their careful preparation of our room for our arrival. This was a reunion for me and my daughter and it was a great surprise. Thanks to all the hotel staff who looked after us during our stay and for the bar staff for looking after us with Negronis one night in the piano bar!

The room facilities are complete and comfortable, and the location is excellent, with commercial facilities and a subway station nearby. The restaurant and bar on the top floor are fantastic. The downsides are that the room size is not very large and the air conditioning system isn't always very powerful.

I I had another wonderful stay at art’otel Hoxton, and once again, it exceeded my expectations. The hotel was impeccably clean, beautifully designed, and the views were absolutely stunning. The location is excellent, making it easy to explore London. What made this stay especially memorable was that I was travelling with my mum, who was visiting the UK for the first time. The team went above and beyond to ensure she was comfortable and well looked after throughout our stay, and that meant so much to us. I would like to give a special thank you to Ishrat, the Guest Experience Manager. From the moment we arrived, she was incredibly kind, welcoming and attentive. She listened to our needs, checked in on us during our stay, and genuinely made us feel valued as guests. Her exceptional hospitality turned what was already a beautiful hotel into an unforgettable experience. Every member of staff we interacted with was friendly, professional and eager to help. I truly appreciate the care and attention we received, and I’m so grateful for the wonderful memories my mum and I made during our stay. I highly recommend art’otel Hoxton to anyone visiting London and will definitely be returning. Thank you again to Ishrat and the entire team for making our stay so special.

Excellent beds, room and service. Whole family enjoyed the stay and fresh, healthy breakfast was a big highlight for us all. Staff were kind and helpful. One offered fresh lemon slices for hot drinks because one of the children had a runny nose. This was very much appreciated. Ladies Only timings for pool and gym would be much appreciated in future! Children were shocked to find a grown man undressed walking around the changing rooms. This is unacceptable and hotel staff should take care to avoid these problems by adding signage for appropriate dress code in a family friendly hotel.

I stayed for three nights; I was 100% satisfied with the service and housekeeping on the first and third days. However, I was slightly dissatisfied with the service and cleaning on the second day—for instance, the empty tissue box wasn't replenished, and the coffee machine wasn't restocked. Additionally, when I called about these issues, I was told the matter wasn't the staff member's responsibility, or the call simply went unanswered. While these were minor details, they did cause some inconvenience.

The hotel had a great location and was very clean and well kept. View was really nice. The room quality was also really good. The only downside was the amenities — even just providing bottled water in the room would make a big difference, since not everyone wants to drink tap water. I had to go out and buy water, which was a bit inconvenient. At breakfast, the eggs were served next to the bacon, so they seemed contaminated and weren’t really suitable for vegetarians or anyone avoiding bacon.

Checked in here for managing an early morning transit. While the checkin was smooth and rooms were comfortable, the bed linen can be better from a hygiene perspective. I’d still feel for the price and a short stay, the hotel is quite convenient as there are periodic shuttles as well to all terminals.

The location is fantastic, right next to St. Paul's Cathedral, truly in the heart of the city. The hotel itself is generally good and convenient. Facilities: The hotel has most of what you'd expect, though the room is a bit small. But that's pretty standard for UK hotels; this king-size room is about 25 square meters. The air conditioning was a little noisy at night, but it didn't really bother me overall. Ambiance: The atmosphere is nice. They have a rooftop bar on the 7th floor where you can enjoy night views of St. Paul's, but there's a dress code – no casual wear allowed.

Overall, the hotel is pretty good. It's less than 100 meters from the subway station. From Heathrow, take the Elizabeth Line to Custom House, then transfer to the DLR and go one stop further east. The hotel is right outside the station (Google Maps' route suggests walking 1km without transferring). It takes about half an hour to get to the city center. There might be some payment delays when using Visa and Mastercard credit cards issued by mainland Chinese banks at the hotel.

Overall, it is ok, the location is also very easy to find, the environment is good, if it is a business trip, it is a good choice. With the early price, it is acceptable in the UK.