Hotel Dengan Pools di Merseyside, United Kingdom

My wife and I spend the night between Feb 14 and 15th. It was a disaster! Maybe too busy, but anyhow considering the night fee We were expecting something better. No table available for dinner, if not at the bar, but with more than 1H waiting. Small Gym with few machines, open starting from 8.00 am. Water available but not glasses. Pretty disappointing

The village Hotel in bromborough was massive, great staff and very clean. The bedroom we had was massive and had 2 double beds. Great sized bathroom.. we would definitely stay again

We arrived at the hotel after 10pm having drove from London, it was my seven year old daughter and I. On check in we weren’t given any sort of induction and just given our room key. Our room was spacious, but had a few carpet stains and smelled musty. We had asked for a quiet room but was placed next to a conference room on a main thoroughfare. We also had a courtyard at the back of our room with people drinking and smoking of an evening. We had to ask for a pass for the pool which wasn’t provided at check in. Breakfast was okay but not as good as The Holiday Inn and other than Tony the staff were miserable. On checking out I spoke to the manager about the noisey room and he offered a free nights stay. I worked at the hotel 1998-2001 and it has been upgraded since and is fairly nice. However noisey rooms is the main issue.

I had a one night stay at Hanover Street L1 last night 27.5 and it was mostly really good - the room, cleanliness and breakfast and this made up for the problem I had using the swimming pool. I had booked this hotel because it has a pool but hadn't realised it was half term. Consequently, the pool was full of children the whole time I was there. I was only able to access the sauna and this is when I heard some kids laughing about making Sea Gas...a competition about who could fart most whilst underwater. Although I can see the humour in this, I did feel really disgusted and this confirmed that I could not use the pool at all, as well as the fact that it was constantly very loud and with no space to swim. This lack of access will very much affect my future plans to stay there, even if it were school term time, I wouldn't come there on a weekend for this reason.

Awesome service and hotel. Friendly staff, great food and the pool and spa were great to use also. Would highly recommend and stay again!!

Great hotel, lovely food, the pool and gym are amazing in the morning would definitely stay again

Breakfast is Western food. If you like Western food, it’s okay. Chinese people who don’t like Western food shouldn’t have breakfast. In short, there’s nothing delicious in the UK.

A hotel with no bright spots, saying that the old is not old, and that the new is not new. The little milk bag for drinking tea in the room was opened by the last guest, but it was not cleaned and kept for me. The breakfast is very simple, the English breakfast is a little bit simple and there are few other options, and it is not worth the price of more than 2,000.

Location & car park 🚗: This hotel is in a central location and can be accessed from the road that leads in and out of St Helens. There is a car park with lots of spaces. It is free for guests but make sure you register your registration using the touchscreen in the reception area. Room 🛏: The room was a decent size and had tea and coffee making facilities. The bed is comfortable although the pillows were a bit soft for me. The air conditioning worked really well which is always a positive ❄️. The room had everything you'd expect: TV, fridge, safe, iron etc. The room was totally silent and I couldn't hear any noise from outside. Restaurant 🍽: I only accessed the restaurant for breakfast which was a buffet with hot and cold choices. Not the most extensive menu options but the hot food was cooked very well, was warm and fresh and if you like a cooked breakfast is worth paying for.

The spa was nice, but the bed had bed bugs, and I got bitten. The shower didn’t have a handheld option, and the water pressure was poor. I checked in at 11 AM, which was fine, but when we returned at 9 PM, I mentioned to the reception that we needed the beds split, but that never happened. The manager came over and started complaining. I reminded him that our request had been confirmed in the morning. He was a bit temperamental at first, but it calmed down when I asked for an extra duvet.