Hotel Dengan Kolam di Tyne Dan Wear, United Kingdom

The cleanliness is good, bed is comfortabe, facilities is ok. The only thing is the noise from the outside, the buiding is near the main road, so it's a little noisy sometimes, the double glzing helps to reduce the noise. The location is 10 minutes walk from the train station, The road from the train station to the hotel is uphill, and some places are quite steep, making it difficult to pull the suitcase.

Location of the hotel is amazing. Walking distance to city centre. Room was really clean. Only bad point is you can hear street noise. There is a private car park 2 mins away from the hotel. Hotel road is not open to car traffic.

Was just an overnight stay and an early bird departure to catch up the train in the morning , heading back to Edinburgh. Staff was very helpful as i had an issue with transportation following my arrival (Metro from airport was temp suspended) , so i checked in after 23:30. Hotel was nice, very central and a comfy bed indeed! Can't say about facilities, food as i was there for just 6 hours!

The location of hotel is nearby the city centre so it is good for visitors. The breakfast was provided by inn was simple but it is very good for visitors to take away for travelling.

Booked a club room for£10 more than standard through Trip.com Great service. Room and facilities and views Free food and drink in lounge 17:30-19:30 Wow!!!

Arrived at the hotel yesterday at 10.30 and our room was ready straight away . Lady at check in was very friendly, professional and took time to welcome us and chat to us . Hotel is spotless and had a good night’s sleep and lovely breakfast, would definitely recommend

Great hotel which has kept it's grandeur. The room was spotless and the decor was minimalistic which was in keeping with hotel. It was a great price and I will stay again. Staff were friendly.

I stayed here with my wife before a 7am flight to Palma. We were greeted by friendly staff offering us each a warm welcome cookie, which was absolutely delicious. The room we had was spacious and spotlessly clean. There were tea and coffee facilities in the room and a huge TV. We had a view out to the runway from our room, which was nice. There are two breakfasts. 4:30 for people with early flights, consisting of cold items such as meat, cheese, bread, pastries, toast, cereals, fruit, fruit juice, coffee, tea, and yoghurt. The later breakfast at 6:30 is when the hot stuff comes out. We took the early breakfast and it was perfectly fine.

The second time at the Hotel, staff friendly, this time room wasn't ready on time. Also, fresh plastered walls in the bathroom. Coffee stains all up the bedroom. Cleaners weren't the quietest banging doors, and it wasn't early. This was noon when we had been out for.lovely walk around Newcastle.

The staff were so welcoming and helpful. The rooms were clean and the facilities good. The breakfast was of a good quality. The only slight negative were the pillows (not comfortable for us) but overall a great place to stay.

The cleanliness is good, bed is comfortabe, facilities is ok. The only thing is the noise from the outside, the buiding is near the main road, so it's a little noisy sometimes, the double glzing helps to reduce the noise. The location is 10 minutes walk from the train station, The road from the train station to the hotel is uphill, and some places are quite steep, making it difficult to pull the suitcase.

Location of the hotel is amazing. Walking distance to city centre. Room was really clean. Only bad point is you can hear street noise. There is a private car park 2 mins away from the hotel. Hotel road is not open to car traffic.

Was just an overnight stay and an early bird departure to catch up the train in the morning , heading back to Edinburgh. Staff was very helpful as i had an issue with transportation following my arrival (Metro from airport was temp suspended) , so i checked in after 23:30. Hotel was nice, very central and a comfy bed indeed! Can't say about facilities, food as i was there for just 6 hours!

The location of hotel is nearby the city centre so it is good for visitors. The breakfast was provided by inn was simple but it is very good for visitors to take away for travelling.

Booked a club room for£10 more than standard through Trip.com Great service. Room and facilities and views Free food and drink in lounge 17:30-19:30 Wow!!!

Arrived at the hotel yesterday at 10.30 and our room was ready straight away . Lady at check in was very friendly, professional and took time to welcome us and chat to us . Hotel is spotless and had a good night’s sleep and lovely breakfast, would definitely recommend

Great hotel which has kept it's grandeur. The room was spotless and the decor was minimalistic which was in keeping with hotel. It was a great price and I will stay again. Staff were friendly.

I stayed here with my wife before a 7am flight to Palma. We were greeted by friendly staff offering us each a warm welcome cookie, which was absolutely delicious. The room we had was spacious and spotlessly clean. There were tea and coffee facilities in the room and a huge TV. We had a view out to the runway from our room, which was nice. There are two breakfasts. 4:30 for people with early flights, consisting of cold items such as meat, cheese, bread, pastries, toast, cereals, fruit, fruit juice, coffee, tea, and yoghurt. The later breakfast at 6:30 is when the hot stuff comes out. We took the early breakfast and it was perfectly fine.

The staff were so welcoming and helpful. The rooms were clean and the facilities good. The breakfast was of a good quality. The only slight negative were the pillows (not comfortable for us) but overall a great place to stay.

This hotel is very close to the train station so the guests can just walk across the street to take the train. The hotel room is nice and big and clean. So, it’s very good for the guest who need to take the train in the early morning or late evening. There’re also many restaurants near the hotel. Also the metro station is just a few steps from the hotel. So the guest can get around the city using the underground metro conveniently.

The second time at the Hotel, staff friendly, this time room wasn't ready on time. Also, fresh plastered walls in the bathroom. Coffee stains all up the bedroom. Cleaners weren't the quietest banging doors, and it wasn't early. This was noon when we had been out for.lovely walk around Newcastle.

room size is quite big. location: close to the bridge gym is ok service: no slippers provided, need to buy by yourself toothbrush might be provided upon request air conditioning is not warm enough in cold days on one day housekeeping did not clean the room.

We stayed for 6 nights and whilst not cheap was excellent value for money. The rooms are large with a massive bed and sofa. Clean ensuite with an excellent shower. Front of house staff were friendly but Steph and Megan were exceptional. As were Ferida and Jimmy in the restaurant for breakfast. The breakfast was plentiful with lots of hot and cold choice. My only observation is that as the hot food is cooked then kept warm at the self-service station, items such as the fried eggs and tomatoes can dry out. However you can request fresh omelette (excellent) or poached eggs (excellent) or fresh mushrooms (excellent) or black pudding (more than excellent!!). We only ate one of our six evening meals in the restaurant as after a four hour drive, it was easier. The food was fine but the service from Josh was fabulous ... a credit to the hotel. My only criticism was when I read my bill having got home, there was an automatic 12.5% service charge for the meal. If you like Indian food I can certainly recommend Jashn restaurant which is only four minutes drive and was one of the best Indian meals I have ever had (I could also recommend Michelangelo for high quality Italian and only 8 minutes from the hotel). We had a fabulous break seeing family and friends and will certainly be back next year and would stay at the Delta again

It was 40 quid a night for a twin so don't expect 5 star .. It was clean enough but wiffy in the toilet but for 1 night it done the job . Door lock was broken so had to improvise. Car park was dark and a bit spooky .. Staff were spot on tho

GOOD points- Welcomed and checked in by a friendly, informative and pleasant lady, who had a sunny disposition and was juggling numerous roles including serving in bar, cheking in/out (Reception) and cooking/serving to name a few, this lady was approachable, knowledgeable and extremely helpful. BAD points- where to start .. 1. Rooms where outdated (which would have been fine if clean), extremely poorly maintained and certainly not cleaned daily (if at all). Behind bathroom door was a collection of dirt, dust amd bit of rubbish, cleaner cleary has not closed this door or cleaned behind it for a while! Skirting boards where thick with dirt, sheets had holes amd walls had some kind of fluid ”sprayed” all over them (i dread to think what but can't discount it may be human material) im saddened to write this but feel its necessary to inform and alert others. A lick of paint, bottle of bleach and a hoover would have made such a difference at very little cost to hotel. 2. To access rooms you need to venture through an unused dining room (well not used to dine in) its used as a storage facility and is unsightly, after this you make your way along what i can only describe as the ”staff corridor” past the greasy kitchen (door was wide open) and other areas that i would imagine elsewhere would be out of public view to a steepish staircase which lead to the rooms. 3 Corridor leading to rooms was dark and dingy in day light but worse at night as none of the lights apart from the illuminated ”Fire Exit” sign so we relied on torches from our phones to navigate safely. I did not expect the Ritz for the prive we paid for a family of 3 but i do expect the basics to be right which is cleanliness, cleanliness and cleanliness!! Surely has no-one learned from Covid-19?!? Cleanliness should always be a priority even even more so during a pandemic.

Very disappointed to find on checkout that the supposed £50 swipe they demanded of my card for health and safety was in fact to cover possible damage to the room and would not be refunded until my room was cleaned and inspected if they don’t trust me then I don’t trust them I refused to leave until room had been inspected and my refund authorised

The pool and the jacuzzi is lovely. the view from the room is gorgeous. However, The hotel staff not use to got booking from Ctrip, can't recognise my booking when I check in and went to the dinner.

I originally booked in Expidia but couldn't find the host and the customerwas service just canceled the booking. I radomly booked this hotel and found out it's the only lucky thing that night. Friendly staff and comfotable room made us have a good rest.