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Terokai Ulasan Tetamu Hotel di Zhejiang

Kingdom Hotel

Kingdom Hotel

4.8/51000 Ulasan
Xiuhu Plaza and Downtown
A very nice and spacious room with a comfortable bed and a great open view of the park and the mountains. The rooms have modern controls for the lights as well as motorized curtains, which made for convenience both when going to sleep and waking up in the morning. It was also nice that a phone charging cable with the three different adapters was provided. The bathroom is spacious and has a large sink and shower. It is nice that the shower has a choice of rainfall or regular nozzle. The shower controls were also very modern and you merely pushed the button for your preferred shower method. It seemed that the guest before me was unaware of this and had broken the temperature control and not reported it to the hotel. The front desk was quick to send a repair person who was very thorough in fixing the control. While the shower had good water pressure, it seemed at peak times that there was not enough hot water as the shower temperature was just slightly warm. To get a hot shower, I had to wait until late in the afternoon or late at night. The checkin was fast and the attendant was kind enough to honour my request for a non-smoking room on a high floor. The lobby is spacious with a nice tea area. It is also convenient to have a Starbucks inside the hotel. However, it was a bit noisy as other guests were not always mindful of the calibre of hotel they were in, which ranks in the 5 star category. It was difficult to try to get some work done with people playing videos loudly on their phones, talking on speaker phone or kids running around. This really took away from what should be a calming space. While the hotel attendants tried to maintain order, it really was a losing battle for them. The location is really dependent on what you are looking for. I found it nice to have the open park view but there are not many interesting restaurants around. For the middle eastern food, you need to bike about 1.5km. This was fine when the weather was good, but it was not convenient during the latter part of my stay when it rained all day. A few things to be aware of when booking. The breakfast was large with a lot of options but it really is a Chinese style breakfast. To call it Western and Chinese is quite misleading as there were only a few Western options, such as omelets. There is a great large screen television in the room, but only 2 or 3 English channels with the others in Chinese. There is a shuttle bus to the market, but it was a bit disappointing to learn that it only runs twice per day. The main area for the hotel to work on is its consistency of service. Some of the employees were outstanding but there seems to be a need for additional training. For example, the room came with a complimentary daily minibar, but I had to ask each day for it to be refilled. This was quite embarrassing to do, especially when the stocking was just some soft drinks with a single Tsingtao beer. Also, when I was in the toilet, one of the chefs walked out without washing his hands. While he may have washed them (hopefully) when he returned to the kitchen, he should be sure to wash them in front of guests. Lastly, the pool and fitness area seemed to require special access and the people working at the desk for the pool made me feel very uncomfortable when I wanted to see the facilities, so I just left and did not return. This was particularly disappointing because one of the reasons I booked the hotel was for these facilities. Overall it is a very nice hotel and I would book it again. But additional employee training would be appropriate so the service does not take away from what is a high quality hotel.
Anji Sky Land Squirrel Tribe Hotel

Anji Sky Land Squirrel Tribe Hotel

4.6/53586 Ulasan
Langman Shanchuan Scenic Area
Overpriced family hotel with outstanding views but room for improvement. I reserved the room a week before arrival, which meant the room rate was almost 2000 RMB a night. At this price, I was expecting excellence and arrived to mediocrity. I travelled with a Chinese friend and when we arrived, although the room was booked in my name, they chose to speak to my companion. When I tried to speak, the staff smiled condescendingly and then continued to talk to my friend. I was surprised to receive xenophobic behaviour in modern China, especially since I can converse in Chinese and there are many translation and AI chatbots to assist with communication. We walked to the room and on inspection we discovered the door hinge was broken, dust and hair on the floor, hair on the mattress which was accompanied by a yellow stain (photos 3-7). As the staff couldn't communicate in English, I messaged Trip.com and decide to resolve the issues the following day. The staff had been informed of the poor quality of the check-in and the cleanliness of the room and offered to upgrade us to their sister hotel, Banshanyinzhu Resort. The view from the room (photo 1 & 2) was stunning and the room looked pristine how on inspection the room had not been deep cleaned since either its construction or refurbishment with dust in the high shelves, on the shower head, sawdust behind the bedhead, leftover building materials under both sinks (photo 8-11). We informed the hotel, as we had been given a WeChat, and they came to witness the simple inspection. They offered to move us again but as this was our last night and we chose to stay based upon the views and then went to dinner which the hotel offered as part of compensation for the previous night. Arriving at the restaurant, uncleanness was concurrent theme (photos 12-14) with the dishes not being clean and the lazy suzanne not being wiped down. Fortunately the completely meal for two was well portioned and seasoned (photos 15-18). After a filling and tasty meal, I had a shower and felt a slight pain on my foot to discover that the nails attaching the carpet protruded through and some flooring was broken causing a minor scratch. All of this could have been avoided had the staff been more diligent. Did I overpay? Yes Was the service mediocre? Yes Are these challenges easy to overcome? Yes Have other customers made similar complaints? Yes Will the hotel improve? I hope so Is the location memorable andbeautiful? Yes Would I revisit? Yes Regardless of the fact they have some untrained and unprofessional employees and they need to improve their cleaning standard and ensure that maintenance does a proper inspection after a fit and finish, the location is great and it's very easy to get into the park. It's very family orientated and I'm sure children could make lifelong friends here. If you're considering going, I'd highly recommend price watching. It's not a perfect product so don't overpay, like I did, and expect a 5☆ experience.
Savoir Resort

Savoir Resort

4.8/5504 Ulasan
Taman Xixi Wetland
Lovely hotel in the middle of West Creek/ Xixi National Wetlands Park in Hangzhou. The hotel and service offerings are excellent, located in a very secluded spot away from the hustle and bustle, great for relaxation and enjoying the serene and tranquil surroundings. There is a small lake in the middle of the hotel, which I understand is owned and managed by the hotel. The views are wonderful and better than going to the famed West Lake (way too touristy and crowded). I think this hotel has a lot going for it, even though it’s not a known brand. I would say some things for improvement are as follows: Must, must open a spa. AmanFayun, Banyan Tree, Anh Luh and Four Seasons all have spa’s and they’re at roughly the same price point. This wasn’t a deal breaker for me, but for some people this would put them off from booking here. Gym. This place needs an on-site gym for obsessed exercise freaks like me (and other health obsessives that want to go to an all-inclusive resort). Also, with the yummy high calorie food offerings in the restaurant, I would like to work those calories off and not worry about getting home fatter than when I left! Restaurant – Excellent service from the wonderful manager, who I forgot to ask her name and all her staff. Very good manners from all the staff, very quiet voices, barely can hear them speak amongst themselves. However there needs to be more of an international offering for people that visit from outside China (US/ Europe, India/ South East Asia/ Gulf countries, who all would probably stay here in the future). There should be another restaurant that offers international fayre, as well as the traditional Chinese restaurant, so both sets of visitors are catered for, and more choice is always good for people that stay longer than 3 days. And vegetarian/ vegan options would be very appreciated. The “Savoir resort” is not mentioned on Didi maps or on Baidu maps, and the Chinese name bears absolutely no resemblance to the English name 杭州所见 – 西溪度假酒店. Foreign people may have problems finding this location on their maps/ getting here without help (the less help that is required, the better). The two top-end rooms (6999 yuan a night and 15,000 yuan a night) cannot be booked on 携程 （Ctrip） or Trip.com. I think there should be 5 – 10 pictures on the site showing these rooms as bookable. I take a long time researching a hotel before booking, so the more information available, the better. The boat trip in the hotel is way better than the boat trip offered outside the hotel. I really enjoyed it, but I don’t think many people use it, which is a shame of a great resource. The fact this hotel has its own private lake is something that makes it stand out from the other hotels. PS , I cannot upload my videos of the boat trip inside the hotel's lake because the file is too big :'(
Shusheng. No.1 Courtyard of True Floor Heating (West Lake Lingyin Store)

Shusheng. No.1 Courtyard of True Floor Heating (West Lake Lingyin Store)

4.8/5300 Ulasan
West Lake, Kawasan Indah Kuil Lingyin
It was my first trip to Hangzhou. I wanted to celebrate my husband’s birthday here and it was totally impromptu. What I was looking for: 1) a closer location to the West lake - to walk there, not to ride; 2) a balcony or courtyard; 3) and/or at least a beautiful view and surroundings; 4) as we love tea and really interested in Chinese tea culture, some tea plantation nearby could be a plus! Not many hotels seemed to meet my requirements and those which fit were way beyond our budget. Xunzhenshe hotel looked very pretty but their description was not very clear. Anyway, considering that I was booking our room just a day (!) before our arrival on Friday night, Xunzhenshe seemed to be my only choice with just two rooms left. To be honest, I didn’t expect much when we arrived. However, from the beginning the service was outstanding with a personal approach. At the hotel they greeted us as we were VIPs. Celia, an English-speaking lady, who contacted me after my booking, was extremely helpful. She gave us few recommendations about Hangzhou and the area nearby. She showed us the tea plantation just next to the hotel and a room where farmers were drying tea leaves - it was quite short but interesting introduction to the hotel environment. The hotel itself is owned and managed by a former architect. The building was built based on construction principles of the Song dynasty. As I understand, all ground floor units have their own courtyard. There is a parking lot, a tea room and a restaurant at the hotel. We were given a non-smoking one-bedroom apartment in a quieter part of the hotel and could enjoy our morning tea in our small but elegant courtyard. The apartment was clean with all necessary amenities. There was a kitchen and a dining room with a huge table (we didn’t use this room though). The breakfast buffet was included in the rate, however they offered mostly Chinese food (no problem for us as we love it). Our dinner and breakfast food were delicious! Also, we so much appreciate totally unexpected birthday presents to my husband. Upon arrival he found a little gift with a touching handwritten birthday message and then birthday noodles were served at the restaurant. So, it was very unique and memorable celebration! After all, I was really happy with my hotel’s choice. To conclude what we loved the most about this hotel: 1. Attentive and caring service 2. Nature and beautiful surroundings 3. Very good location: just next to the West lake park and bridges. Walkable distance to the famous night show Impression and Su Causeway. Not far away to Leifeng pagoda and Longjing and Meijiawu villages. 4. Good Chinese restaurant with a terrace just next to the tea plantation 5. Amazing tea Me and my husband had a great time in Xunzhenshe. Highly recommend it to those who love places with soul.
Yiwu Marriott Hotel

Yiwu Marriott Hotel

4.6/51203 Ulasan
Internatinal Business City
The concierge Kama has been really friendly and helpful to my stay, helped me with my luggage and delivery. Very happy with this stay.
DoubleTree by Hilton Ningbo Chunxiao

DoubleTree by Hilton Ningbo Chunxiao

4.6/5750 Ulasan
Beilun Yangsha Mountain
Best Hotel we have visited in China within it’s cost to service ratio. You get real value for your money and this experience is therefore unmatched by any other hotel we have stayed at. From arrival, you are welcomed at your car with a friendly portar that accompanies you to the reception desk with your luggage and after check-in to your room. Check-in was quick and easy with the friendly and efficient staff. We had only told the hotel it is an anniversary stay. Our room was made-up with folded swan-towels on the bed and scattered balloons with rose petals. You can go for a walk throughout the area all the way to the nearest swimming beach built on the lagoon (Ningbo Binhai Thousands of People Sand Beach) entry fee of 30RMB per adult on weekdays and 60RMB on weekends. About 10 to 15 minutes walk from the hotel. The hotel has a bar where you can have cocktails and food professionally made with some of the best ingredients. Don’t get dissuaded by the price tag. (I would however say the service is extremely good but slow during the week at the bar. ) Be patient, relaxed and enjoy the bar. It is worthwhile and great value. Would highly recommend the Burger and Mojito. The staff left us a complementary fruit and cake basket with a bottle of wine and some soup for a night snack. You can visit the Chinese Fishing Village in Xiangshan. It cost about 646RMB to go there and back and the ride takes between 90 and 120 minutes. Entrance is 60RMB per adult. You can rent a tent and chairs at the beach for 100rmb for the first hour and 50rmb for each additional hour. I would highly recommend taking your own towels with some water bottles to wash your feet when leaving the beach. You can pay 25rmb per person at the facilities next to the beach to wash your feet or take a shower(the facilities are not good). There are slow Quad Bikes to ride on the beach and Jet Ski’s on the water. The quad bikes are about 100RMB for 15 minutes. Room service can be sent to your room with the food kept warm in a small oven under the kart for your convenience. When requesting some water or small items at night, the staff can sometimes send the items with a robot to your room. The hotel has a swimming pool that you can use anytime within the schedule. We could use the swimming pool any time between 08:00 in the morning and 21:00 in the evening. You can request a towel at the pool reception desk on the swimming pool floor. I would highly recommend this hotel for a break away from busy life. You can come here to relax with world class service at a valued price.
Four Points by Sheraton Jiaxing

Four Points by Sheraton Jiaxing

4.7/51030 Ulasan
Yaohan Shopping Mall Area
Excellent service provided by reception, Tim Zhang and all the outdoor pool staff! The were many delicious western options for breakfast and in-room dining. The outdoor pool was cleaned daily and the city view from that floor was amazing! I'd definitely return. The best hotel in Jiaxing City!
Holiday Inn Express Hangzhou Qianjiang Century City

Holiday Inn Express Hangzhou Qianjiang Century City

4.7/5331 Ulasan
Olympic Expo/Qianjiang Century City
The hotel location is quite convenient, it's just a 6-10mins walking distance to the nearest metro station (subway), 16-20mins driving distance to Xiaoshan airport. There are restaurants, convenience stores, supermarket, and pharmacies within walking distance. It contains complete facilities with a restaurant for breakfast, a self-serve laundry, and a fitness room. The double room is spacious, clean and hygienic, with all the necessary items in the room like a hair dryer, a kettle, a fridge, cups, free mineral waters and coffee. The staffs at the front desk are nice, friendly and helpful, very good in service. The only problem is that on the last day of my stay, there was a sudden problem with the light in the room. It would automatically go out every 10 mins+, and it would go out completely until the room is completely dark. I would either turn it on manually or call Xiaodu to turn on the light. But this is not only inconvenient but also scary, especially when I'm in the bathroom and suddenly the light went totally off. At first I thought I would check out in a few hours and just bear with it, but then it was too terrifying so I asked the front desk to change my room. Later on, I was told that the entire 9th and 10th floors had this problem and the rooms on these 2 floors were not rented out. (Does that mean I was the only one ”communicating” with the light in the room at the end of the corridor on the 10th floor alone that night? Why didn't you tell me earlier!) Hopefully, it's fixed before renting out the room again, and please make some arrangements for your customers if the similar issue happens again, especially I reported the issue in the afternoon and your engineer came and inspected the problem, you should have known that the issue couldn't be fixed, you can't imagine how scary it was. Anyway, the staffs were still acting quite fast when I finally changed my mind to request to change the room, a guy came and moved my luggage to the 8th floor as per my request. 酒店位置便利，步行6-10分钟可到最近的地铁站，16-20分钟车程可到萧山机场。 小吃店、餐馆、便利店、超市和药店都是在步行距离内。 酒店设施齐全，设有餐厅（只提供早餐）、自助洗衣房和健身房。 我住的双人房舒适宽敞、干净卫生，房间内所有必需品一应俱全，如吹风机、电水壶、冰箱、杯子，还有免费矿泉水和咖啡。 前台的小哥哥和小姐姐们都很亲切友善，服务态度很好。 美中不足的是，在我入住的最后一天，房间的灯突然出了问题，每隔10几分钟就会自动熄灭一次，而且是整个熄灭导致房内漆黑一片。我要嘛就手动打开，或是呼叫小度把灯打开。但这样不仅不方便而且也很可怕，尤其是我在卫生间的时候，突然之间就伸手不见五指。我原本想说还有几个小时就退房就忍一忍，但后来实在可怕还是让前台给我换了房。后来才知道原来9楼10楼都有这样的问题，已经不外租了。（那就是说当晚只有我一个人在10楼？还是在走廊尾部的房间里独自跟灯光在“沟通”？怎么不提早说啊！真把我吓得够呛……）希望问题解决之后才把房间租出去。而且以后如果有类似的事情发生请立即为你们的房客作出安排，尤其我下午已经提出问题，工程师师傅下午就来修理你们就已经知道修不好的情况下，你们无法想象当时的情况有多可怕。不过还好当我改变主意要换房的时候，前台还是行动蛮快的，也按我的要求帮我把行李搬运下8楼。
Oakwood Residence Hangzhou

Oakwood Residence Hangzhou

4.5/5507 Ulasan
Pusat Sukan Huanglong
Yeah it was good. Amenities close by. Spacious room. It did say that it came with a balcony. However, it didn’t nor did any of the building. This might need to be looked at in the advertising. Not a huge complaint, but obviously if you book a room with one you are expecting one
Cheerful Hotel（Hengdian World Studios Dream Valley Branch)

Cheerful Hotel（Hengdian World Studios Dream Valley Branch)

4.7/5967 Ulasan
Hengdian
We chose this hotel because of its non-smoking policy [a lot of hotels in this town allow guests to smoke in the room]. We spent one day in a suite and one day in a 2-bed ”mountain view” room [view from our windows in the pictures] The 2-bed room was huge, 120cm beds, no fridge. The suite seemed bigger in the photos, nice, with a fridge and very big bathroom. Both rooms with A.C., both equipped with a universal charger, a tea set with 2 bottles of water 0,5l each, both with intelligent Xiao Du light, courtains, tv and wc system, windows equipped with mosquito nets. ”Mountain view” and some photos suggest 'Zen' style high end neighbourhood, but in reality it is a very, very regular chinese neighbourhood. There is only chinese name on the hotel building I think. We arrived one hour before the check-in time and get the room without any problem. The young female receptionist was extremely helpful and polite, used the translator app to communicate. She helped us to buy the right tickets and a hotel menager accompanied us to the nearest ticket office. The hotel is very close to the Qin palace and Dream Valley. There are 2 tourist bus lines (A and B) connecting most of the scenic spots, every 30 min, a ticket costs 2 r.m.b. one can pay in cash in the bus, this bus service stops about 4.30 p.m. Apple maps app works OK, google maps app does not work in China. We took a taxi from Yiwu station (1 hour) to get to the hotel, 170 r.m.b. and about 43 km one way if one goes the shortest way or 220 r.m.b. and about 63 km via highway, a taxi from Qingming palace costs about 20 r.m.b. There is an annual ticket for 898 r.m.b., this ticket is for one adult plus one child or just one adult - all 13 scenic spots included [Dream Valley excluded], one can enter each scenic spot only once a day. I think 2 scenic spots in one day is a max,  maybe 3 because most of the spots closes about 4.30 p.m., only one or two are closing about 8 p.m. There is no printed ticket only passport data in their system so you enter by showing the passport.The Hengdian Studios I think are not prepared for foreign tourists at all. Their printed map is very small, hard to read, does not show enter gates or ticket offices, their website is not helping, in theory there is an English version but with very little information, the chinese website is better but still not very helpful, there is no list of all 13 scenic spots or the opening hours, only information about the major ones.

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Maklumat Perjalanan Tempatan

Bilangan Hotel44,586
Bilangan Ulasan6,982,726
Harga Purata (Hari Bekerja)RM 366
Harga Purata (Hujung Minggu)RM 395