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Lihat Ulasan Tetamu untuk Hotel di Akmola

Wyndham Garden Burabay

Wyndham Garden Burabay

4.5/515 Ulasan
Wow, definitely *not* worth the price! We paid for a room with a king-size bed, and we got a room with 2 (uncomfortable no less) twin beds pushed together. See photo below. Room service was substandard and overpriced. We ordered lattes in the morning, and they were small, made with poor quality coffee, and arrived lukewarm yet cost about $4.50 each. The customer service was also substandard, with only a couple of the front desk staff with whom we dealt being helpful and friendly (one woman named Violetta was wonderful), and the rest dismissive and more what I'd expect at a budget hotel. Eggs and potatoes for continental breakfast came out of the warmers lukewarm, and the coffee served for breakfast was quite bad. I would have been fine with most of this -- with the exception of the bed issue which seems practically akin to fraud given the difference in price the hotel charges for 2 twin beds versus a king -- if we'd paid $180 or so per night rather than the $230 per night we actually paid.
Rixos Borovoe

Rixos Borovoe

4.5/538 Ulasan
It’s all started from reception, throughout my stay out of 4 zero were able to communicate in Kazakh language. Why for a Gods sake it’s so hard to get one who speaks Kazakhs. Alexandr went even further persisting and forcing speak Russian. Is it hard to pass a request to a colleague who does speak? Another reception guy Ilya “kindly” agreed to extend our star by an hour, after one hour changed his mind so had to go back via guest relations to clarify what’s going on. What’s wrong with you, people, yes or no, so easy. 90% of the staff downs speak/ understand Kazakh. I don’t mind Russian, English, German etc. but why can’t I get a service in Kazakhstan in Kazakh language? Signed are either in English and/or Russian(((. Much appreciate help of Gaukhar from first relations, polite and professional! Awesome waters Sagat and smily Zhuldyz! Food variety is like 4/5. Almaty and Astana Rixos are better. Views are really nice. Spa is clean, but lifeguard walks like at home talking over phone in a meditation areas. I might come back but really fell uncomfortable forced to speak Russian.

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Maklumat Perjalanan Setempat

Bilangan Hotel32
Bilangan Ulasan74
Harga Purata (Hari Bekerja)RM 778
Harga Purata (Hujung Minggu)RM 897