JJeremy LeeeeI was likely given a very poor room because I arrived quite late. Although the room had a window, there was almost no natural light, and it fell far short of the ”city view” described. The overall experience was disappointing, especially compared to what was advertised. I hope the hotel can improve room allocation and ensure that all guests receive a stay that matches the description, regardless of their arrival time.
DDaymi HernandezI loved the hotel, good location, what I didn't think was cool was that when I called to make the reservation they said they only had a double room with a single bed. Well, when checking in it was the same answer. When we went to the hotel room, the door lock didn't even open and we were allocated another room, the last one having a double bed. How come it had a double bed and it never appeared in the reservation. Everything else was great, breakfast tomorrow with a lot of variety, everything worked perfectly.
SSergio CatapretaNice stay. They are very well positioned in the city for anyone looking to stay near the Convention Center or shopping/good infrastructure. I recommend it.
GGuest UserThe best hotel I've ever stayed in the city, but it needs to improve the cleaning of the rooms, because the common environments are pleasant and refer to well-being.
JJoao Marcos G LThe hotel is very well located. The room is very good, the bed is very good. We ask for lunch in the room, excellent! Breakfast is OK, nothing spectacular. Service and service needs to really improve. A very negative point: the hotel has no power generator, the energy ended when we were preparing for a dinner and we could not even use lifts, and that is not what we expect from a hotel at that level.
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