Hotel Dengan Pools di Western Province, Sri Lanka

5* hotel booked to end our trip in style. Bar staff and cleaners were super happy, polite and love to great the guests in the hotel. Reception staff were generally unhelpful. I tried to book activities and excursions, but was initially told to go the hotel next door before being given a random book While trying to sort late check out one receptionist began serving another customer over my head. Late check out was eventually agreed to which was helpful but after being sat face to face in silence for minutes. Facilities are wonderful. Nice private beach, great pool area. Two bars and buffet style restaurant with ala carte option. Locals got charged significantly less for our event dinner. Some would say that's fair, others would disagree, but not being transparent probably suggests it was trying to be hidden. Service wasn't 5*. When we arrived our bedding was ripped and had a huge hole in it. Thankfully this was fixed, but I think atleast 2/3 people came to check before it was resolved.

We had a lovely stay at this hotel overall. The private beach is beautiful and peaceful, making it a perfect place to relax. The pool area is also great, very clean and well maintained. Breakfast each morning was delicious with plenty of options to choose from. Our room was clean, comfortable, and had strong AC, which made a big difference in the heat. The staff were very kind and welcoming throughout our stay. One thing to note is that we didn’t receive responses regarding booking tours through the hotel, even after following up. I would recommend arranging any tours or activities in advance to avoid inconvenience. Overall, we enjoyed our time here and appreciated the relaxing atmosphere.

I had a wonderful stay at this hotel, everything was perfect. The staff are incredibly kind, welcoming, and always ready to help. The reception team especially made me feel comfortable and well taken care of throughout my stay. If you’re thinking about booking, don’t hesitate! this is a great place to stay!

We initially booked for one day, but loved the hotel so much that we extended our stay. Everything was excellent – from the reception and check-in to the pool, beach access, and breakfast. Breakfast had a good variety and was served quickly. There are even squirrels hopping around the hotel! The pool is warm and convenient. There are sun loungers around the pool, and the sun shines directly overhead, perfect for tanning. Beautiful sunsets, and a beach nearby with loungers you can use if you order from the cafe, where you can relax and swim. It's close to the airport, making it ideal for a rest before departure or after arrival. The sea in Negombo was the warmest we experienced during our 3-week stay in Sri Lanka.

Let me start with a few downsides: for a five-star hotel, there was no liquid hand soap, only bar soap. The toiletries were also very basic, small plastic bottles. We had to specifically ask for bathrobes and the low-quality disposable toothbrushes. The soundproofing was terrible; every time someone knocked on the opposite door, I felt like they were knocking on ours. The good points are: we were given two bottles of cinnamon drink upon arrival, the pool is beautiful, and the gym is decent. Apparently, haircuts are free, though I didn't try it, and there's a sauna too. We paid an average of over 600, and the taxes were quite high, so the value for money wasn't great in comparison. Oh, and the service was quite slow; we had to wait 10-20 minutes even for toothbrushes.

I chose this hotel for its sea view, and it's just a few hundred meters' walk to the beach. In the evening, after watching the sunset, we went to a nearby shopping mall for dinner. The front desk staff were very friendly and helped us book a taxi through the Uber platform.

I had a wonderful stay at the Mount Lavinia Hotel. From the moment I arrived, everything exceeded my expectations. The service staff were exceptionally friendly, professional, and always ready to help with a smile. The hotel environment was beautiful, clean, and very relaxing. I especially loved the garden area, the swimming pool, and the stunning beach views. Waking up to the ocean view from my room was an amazing experience. Even the washroom was well-maintained and offered a great view, which made the stay feel even more special. What impressed me the most was the genuine hospitality of the staff. They made me feel welcome throughout my stay and paid attention to every detail to ensure my comfort. Overall, I would rate my experience 10/10. Everything—from the location and facilities to the service and atmosphere—was simply perfect. I highly recommend this hotel to anyone looking for a relaxing and memorable stay in Sri Lanka.

⭐⭐⭐⭐⭐ Exceptional Stay at Jetwing Sea, Negombo Our family stayed at Jetwing Sea from 11th June 2026 to 17th June 2026, and it was truly an outstanding experience from start to finish. The hotel offers beautiful surroundings, excellent facilities, spacious and well-maintained rooms, and a wonderful atmosphere that made our vacation memorable. A special note of appreciation goes to Mr. Kelum Jayawera (General Manager), whose professionalism, leadership, and warm hospitality were evident throughout our stay. His dedication to guest satisfaction is reflected in the exceptional service provided by the entire team. We would also like to sincerely thank Mr. Kushlohko (Manager), Ms. Oshadi (Front Office Executive), Mr. Rumesh (Assistant Housekeeper), Mr. Sakuna (Barman), Mr. Manchonayaka (Senior Barman), and Mr. Prabash (Beverage Service Boy) for their kindness, friendliness, and willingness to assist us at every opportunity. They always greeted us with genuine smiles, made us feel welcome, and went above and beyond to ensure our comfort. The rooms were excellent—clean, spacious, comfortable, and maintained to a very high standard. Housekeeping was prompt and efficient, ensuring that everything was perfect throughout our stay. The food was exceptionally well prepared, fresh, delicious, and offered a great variety. Every meal was enjoyable, and the restaurant staff ensured a pleasant dining experience. The bar team was equally impressive, providing outstanding service with professionalism and warmth. What truly sets Jetwing Sea apart is its people. Every member of the staff treated us like family, making us feel valued and cared for throughout our holiday. Their friendliness, courtesy, and genuine hospitality transformed a wonderful hotel stay into an unforgettable experience. We highly recommend Jetwing Sea to anyone visiting Sri Lanka and look forward to returning in the future. Thank you to the entire Jetwing Sea team for making our stay so special and memorable. Warm regards, Pritpal Singh Chahal & Family

The hotel is quite new and has all the necessary facilities. The breakfast is abundant, and the location is excellent. If you're lucky enough to catch a beautiful sunset, it's worth every penny. However, the hotel's construction quality is a bit subpar, and the decor lacks a bit of taste, which is why I didn't take any photos of the room or the lobby.

Very lovely stay at cinnamon red. Check in: I arrived pretty early - luggage storage and early check in once rooms were available no problem. Very friendly. Room: very clean and nice, great view Room service: extremely friendly, even asked me on the floor if everything was fine. Location: perfect. Walking distance to all sights (if you are used to a bit of walking) Gym: amazing. Super well equipped Pool and bar: great view from the rooftop. Nice staff Will choose this hotel again for my stay before flying out