Hotel Dengan Pools di Western Province, Sri Lanka

Overall, I had a really nice stay at this hotel. The highlight for me was definitely the view. I had a room overlooking the ocean, and waking up to that scenery every day was absolutely beautiful. The room itself was lovely as well clean, well-maintained, comfortable, and furnished to a high standard. The location is great in many ways, but there is one thing worth mentioning. The hotel is right next to a train station, which unfortunately can be quite noisy. I’m a light sleeper, and I often woke up when trains arrived, especially late at night or early in the morning because of the warning sounds. I ended up using white noise to help me sleep. If you're only staying for a night or two, it probably won't bother you much, but for a longer stay it may be something to consider. I didn't get a chance to use the facilities, but I did have a look at the rooftop bar and swimming pool, and both looked fantastic with amazing views. The breakfast was probably the weakest part of my experience. I only had it once and then decided to explore some of the nearby cafés instead. Honestly, I enjoyed those much more, and it was a nice way to discover the area. As for the service, the staff were always polite and helpful, but they seemed quite stretched. Whenever I called for assistance, it usually took around 30 to 40 minutes, and sometimes I had to follow up. That said, it wasn't something that really upset me or took away from the overall experience. Despite a few minor drawbacks, I genuinely enjoyed my stay. The beautiful room, stunning ocean views, and overall atmosphere made it a memorable experience.

Great location, close to a lot of restaurants, cafes, bars, and One Galle Face Mall. The hotel is well kept albeit old. The pool is great. Beautiful and cozy lobby and cafe. The greatest of all is the staff. Everyone was very friendly and helpful. Taj Samudra is the perfect home away from home whenever in Colombo. Will definitely stay here again.

Our family of three checked into the hotel during the first week of May 2025. Unfortunately, our overall experience was underwhelming. Room service was disappointing, our order was incorrect, and we chose not to send it back as we assumed it would take a long time to receive the correct one. It also took three separate calls just to receive the room service menu. Additionally, we were charged for ice despite having an active room service food bill, which felt unreasonable. When we inquired about evening entertainment (Friday eve), the front desk assured us a live band would be performing, but this never happened. It appeared the resort seems to operate with minimal staff, which may explain the drop in service quality. On a positive note, we were warmly welcomed by a great host at check-in, and the barman at the pool bar made excellent cocktails and provided friendly service. Hopefully, this could be just a rare slip-up.

Avoid: Misleading Room Categories & Poor Service I booked two ”Superior King Rooms,” but upon arrival, the hotel claimed this category doesn't exist and forced me into basic ”Deluxe” rooms. They continue to advertise these non-existent categories online. As a family with elderly members and children, we were also assigned rooms at opposite ends of the floor, despite our request for proximity. Management was dismissive and blamed the booking platform rather than taking responsibility for their own inventory. Be aware: What you book is not what you will get. I expected 5-star service but received a downgrade and zero accountability. Save your money and look elsewhere.

We recently stayed at Galle Face Hotel, Colombo with my family. Overall, the hotel experience was good, especially the location and service. However, the rooms feel overly traditional and colonial, which does not fully meet modern-day requirements. The heavy wooden furniture and old-fashioned, posh décor may appeal to older patrons who appreciate classic heritage styles, but it may not suit travelers looking for a more contemporary stay. The electrical points and facilities are also quite outdated and not convenient for today’s laptop- and gadget-dependent travelers. I would suggest that the hotel consider modernizing some rooms and amenities, while still preserving a few heritage-style rooms for guests who prefer the traditional experiences.

Stayed for a night after landing in Colombo. Hasini checked us in and was very friendly and welcoming; we were given all the information we would need during our stay. Large hotel with well kept rooms. Highlight of the stay had to be the breakfast buffet! The quantity and quality of options were amazing. Wish we had stayed another night so we could've enjoyed the buffet once more.

Room are clean, and the most standout is that concierges are friendly and professional though a few things should be mentioned. A “queen” or “king” bed is really 2 single beds pushed together with a large sheet that doesn’t tuck into the bottom. Originally I was put in a room next door to where renovation was going on. Workers were installing a room and at 1am, workers were still drilling and nailing bolts next to my room which is not only disruptive to sleep but contrary to logic why they are doing works at such an hour. The helpful concierges put me on another level though this time on third above a level where all the fridges and generators of the hotel are (second floor) which hums and vibrates through the floorboards and walls. The vibration and humming continues throughout the day and into the evening. If you want a quiet room devoid of vibration, avoid the 3rd level.

a really awesome experience at this newly opened hotel opposite to the airport,exceptional and helpful staff,airport drop provided at usd 5,nice and clean rooms

Stayed for 4 nights as i had a wedding to attend.  It was my first time visiting Colombo City so went in with lots of excitement in general.  Got to hotel pretty late, but was welcomed by a very friendly doorman who took all my bags.  Check in was smooth.  Room is very clean, modern, full A/C, it's all well done.  I had a nice view to the city and the ocean.  I used the gym, it's decent, has everything you need to keep yourself fit during your stay.  There are loads food places, like western to asian food all near by.  50m away from a big supermarket if you need to grab anything.  It's about 20,25 mins away from Red Mosque on Tuktuk.  I'd stay here again for sure. 

The basic rooms don’t have windows..! But otherwise a nice hotel, basic but clean and staff were super friendly. Backs on to the beach with amazing sunset views!