Hotel Dengan Pools di Western Province, Sri Lanka

I'm very disappointed with my stay at this hotel. The amenities promised in my voucher such face towel, bathrobe, and slippers were missing from my room. When I asked reception, they said these are only given upon request and couldn’t provide a clear answer and said its housekeeping mistake. I ordered biryani on arrival which was greasy and below standard; despite informing management, no action was taken and I was still charged $12. The dirty plate and not collected the same day and this start smelling bad. Even worse, the limes in my drinks had mold on them. Attempts to speak with management failed they're never available and the reception just asks you to wait. Room service also delivered food with spilled condiments. This is unacceptable from a hotel of this caliber. Hoping for immediate improvement and response.

They’re good, and their service is also good. But their online response is very bad. I didn't get any response to when I texted and called them, as I had some queries. But their hospitality is very good. And food is also tasty.

I recently stayed at the Ramada by Wyndham Colombo, and overall it was a wonderful experience. The room was extremely spacious, honestly one of the largest hotel rooms I have ever stayed in within Colombo. Everything was very clean and well maintained, and the amenities were excellent. The room included everything you might need—tea and coffee facilities, toiletries, toothbrushes, and more. The bed was very large and comfortable, and the TV, office table was huge as well. All the facilities such as the lights, air conditioning, and fan worked perfectly, so we had no issues at all. Our room was on the 8th floor (top floor) and we had a nice view overlooking the Galle Face Hotel with a small view of the ocean. The location of the hotel is also excellent since it is very close to Galle Face Green and many other attractions in Colombo, which makes it very convenient for travelers. The check-in process was smooth, and they welcomed us with a refreshing welcome drink. One thing to note is that the security procedure is quite strict. When we had guests visiting our room briefly, they had to provide their IDs and go through a security check. It was the first time I experienced this in a hotel, but it is understandable since it helps maintain safety. Although we booked bed and breakfast, we later asked if we could add the dinner buffet, but unfortunately it was already full. However, something very kind happened later that night. My mother wanted chicken congee, so we asked the room service staff if it was available. Even though it was not on the menu at that moment, they were kind enough to prepare and send us a bowl of chicken congee. It was a very thoughtful gesture, and we truly appreciated their kindness. The breakfast buffet was excellent with a very wide variety of food, and everything we tried was delicious. My family has always liked the buffets at Ramada, and this time was no different. They also had live cooking stations, and the staff there were very friendly and welcoming. Overall, everything about the stay was great. The room, service, location, and food were all excellent. I would definitely stay here again and highly recommend this hotel. It is absolutely worth the price and offers great value for money.

We recently stayed at Galle Face Hotel, Colombo with my family. Overall, the hotel experience was good, especially the location and service. However, the rooms feel overly traditional and colonial, which does not fully meet modern-day requirements. The heavy wooden furniture and old-fashioned, posh décor may appeal to older patrons who appreciate classic heritage styles, but it may not suit travelers looking for a more contemporary stay. The electrical points and facilities are also quite outdated and not convenient for today’s laptop- and gadget-dependent travelers. I would suggest that the hotel consider modernizing some rooms and amenities, while still preserving a few heritage-style rooms for guests who prefer the traditional experiences.

Not too sure if the location is good or not, but we find it is central enough to go anywhere we wanted although we have a driver to take us around. At night, after shopping from One Face Galle, it takes about 20mins including traffic jams to reach the hotel by uber. The view from our city view room is stunning too. You can see the Lotus Tower from the window, or you can rooftop bar with the amazing night view. Breakfast selection was absolutely amazing and the restaurant has a nice sea view. Hope we will come back again.

位置：挺好找的，導航定位準。 服務：家庭民宿，老闆是米國國籍，擔心我們車子停不進，老闆特意挪車讓位。 設施：帶泳池，小孩玩了一會兒。 房間：有晾曬架子！把幾天的衣服都洗了。 餐食：離開斯里蘭卡前倒數第二晚住的地方，第二天一早離開去還車，因此沒有選早餐。 唯二不足的： 被子沒有套被套，合理懷疑沒有更換？總之，平常皮糙肉厚的隊友説身上很癢，平常可以兩天不換衣服的北方人，起床後堅決換掉T恤。 小朋友穿短袖睡覺也撓癢癢抓紅了都。 我長衣長褲就沒癢。 價格四百虛高。

Visited Colombo during off-peak season so we managed to visit the city with less crowd. Views from any sea-facing room is incredible for its price - slight blocking with 2 towers in front but you can get a better unblocked view if you go for Premium tier rooms. I have to commend reception staff Anjala, who managed upsell me a Premium Seaview Room from a Superior Seaview Room. He took the time to explain the differences between each tier, accommodated to my budget constraints, and brought me to each room (empty ones of course) for a viewing before committing to an upgrade. After hearing that I was there on honeymoon (my husband would only arrive later), he relayed that to the rest of the team who took care of us wonderfully throughout our 4-day stay. Overall, room is clean and roomy, perfect for business calls with fast and reliable in-room wifi. Only downside is their TV doesn't have Netflix or Airplay, only Miracast for Android/Windows users. Tip for travellers: tell your driver this used to be Movenpick hotel - they will know where to drop you off.

I stayed at this hotel for one night. It’s conveniently close to the airport, making it easy to reach in about 30 minutes. If you’re looking to enjoy a lagoon view, this is one of the best options. The breakfast was excellent, featuring both traditional and Western dishes. They also offer a late checkout option at an hourly rate of approximately $5 USD per hour.

Location is very remote, no restaurant or hotel nearby to eat anything only grad food delivery