Hotel Dengan Pools di Kotor Municipality, Montenegro

The room was spacious and well-appointed, with a lovely view overlooking the pool and out toward the sea. We particularly enjoyed spending time in the spa area, and the breakfast each morning was fresh and tasty. The location is about a 40-minute walk to Kotor Old Town, which we didn’t mind at all as the scenic coastal views along the way made it an enjoyable stroll. One aspect that detracted from our experience, however, was the inconsistency in staff hospitality. While several team members were kind, welcoming, and helpful, the initial check-in experience was disappointing. The staff member who check us in came across as unfriendly, and another interaction included an abrupt comment along the lines of “you get what you pay for,” which felt inappropriate and unprofessional. Given that similar feedback appears in other reviews, it may be worth reinforcing customer service training to ensure a consistently welcoming and respectful experience for all guests. With more consistent service, this could easily be a standout stay.

The only positive aspect of this hotel is the view. Swimming in the sea is not advisable unless you have a very strong immune system, as the city's sewage is discharged just 100 meters away. Most staff, except for the friendly front desk team and the two Black ladies at breakfast who were very lovely, were extremely rude. Interactions often felt tense and could escalate for no reason. Asking questions or making reasonable comments was met with hostility. For instance, we asked about guests reserving pool chairs at 9 a.m. and not using them until the afternoon, which happened frequently. The pool waiter rudely stated that guests can ”do whatever they want” and refused to address the issue. How is this even acceptable at a place where the number of seats is very limited? Every luxury hotel has a policy against such practice... As others have mentioned, staff treat guests inconsistently. We followed a couple into the restaurant who was warmly greeted by the manager, but when we passed by and said hello, we received only a cold stare without a smile.The staff's behavior falls far short of 5-star hotel standards.

Good apartment hotel! The room was clean and had everything we needed, there was a kitchen but oddly no utensils. The staff were wonderful and very responsive, a big thank you to Maria. There's breakfast, but honestly, it didn't really impress me, though it has all the essentials, so you won't go hungry. The rooms are spacious and clean. The pool and sunbathing area are absolutely super!!!👍 I want to mention that the hotel is a bit far from the sea, and you can't really walk there, but we had a car. We're very happy with it; for the price, it's an excellent option.

The place is small but mightier in the service they provide. Aesthetically appealing. Staff were very lovely, kind, courteous and understood the assignment. My friends and I paid extra for the massage service which I will do again as the lady who attended to us knew her onions(she is very good… thank you again😊). I rode a bicycle after almost 20years, this was free🤩 Downside for us was that “Jacuzzi wasn’t included in the booking”. We didn’t know about this as it was not stated online prior to making the booking and it was part of the reason we chose the place. Information and reviews I read sort of says you have free access to jacuzzi but it is not so however, we expressed our concern regarding this and they where thoughtful enough to allow us use it as a welcome/thank you note from the management.❤️ On behalf of my friends and I, we enjoyed the service/this place.

The hotel is relatively small, there are about 8 rooms, small and exquisite, the staff is friendly, the service is thoughtful, free parking is available, and the store is in mid-April, about 100 euros/night. I personally think that the price is relatively high and it is recommended.

We stayed at this wonderful hotel for three nights and were thoroughly pleased. The room was small but clean and modern, equipped with everything we needed, and featured a balcony. The pool was simply fantastic—we couldn't stop admiring the beautiful view of the bay. We also want to highlight the cuisine; we really enjoyed the various pasta dishes, but the chicken risotto was an absolute favorite—we simply loved it! It was incredibly delicious. And, of course, the warmth and hospitality of the owner and all the staff will stay with us forever. The owner—a wonderful, kind, and attentive woman—personally walked us to our room, explained everything, and arranged a parking spot for our car. We will definitely return! Thank you for the wonderful experience!

The property is well-placed if you have a car – roughly ten minutes in either direction to Tivat or Kotor Old Town. Just be aware that the approach is via very narrow lanes, so confident driving (and a smallish car) is a plus. Although the building is relatively new, the overall impression is more functional than polished. The staff were pleasant enough, but housekeeping felt a little on the half-hearted side – things like topping up shower gel or toilet paper only happened when requested, and bed linen wasn’t changed despite being obviously soiled. If you’re looking for somewhere budget-friendly and manage your expectations, it does the job. Just don’t come expecting boutique-hotel standards.

It was in September 2024. Rested for 2 weeks. 1. Location. Priority of which. To the center on foot in a hurry 25-30. Enjoy. All along the Gulf shore. Beauty. Nearby the shop - 3 minutes. Restaurant - 10 minutes on foot. The area is quiet. Who needs the plates and music is not here. Who needs silence and peace - choose this place. 2. Take the room on the top floor with the view of the bay (required!!!). Sea and mountains. The view is amazing! Every time a new picture. Not boring, but surprises again and again. 3. Hosts. Rarely will you meet such joy and kindness. Any request, wish is fulfilled immediately, with a smile. Everything is resolved. Just good! Machine and Juri - great thank you! And to everyone who helps you, of course, thank you too! By the way, it was necessary to shift the time of the trip - agreed instantly. Early entry - too decided without problems. 4. Comforts. Everything is available for a long rest and for a couple of days to go. Kitchen (wish a microwave, but can be done without it), dishes. Normal sauna in the room. Good bed with excellent mattress. Live 2 weeks without home problems. 5. The hosts will always help with the transfer, will tell on the tours, will find a guide (we had Marco - a beautiful, cultural, intelligent person. Thank you for a separate!). As a result. Choose these apartments. You won't regret it.

The location is a bit hard to reach on foot, but we knew that when we booked since we had a rental car. There's plenty of parking both outside and inside. It's currently off-season, and the hotel is still getting ready for it, so the interior grounds aren't spruced up yet. The room isn't visually perfect: the sofas are a bit worn, and the laminate flooring is slightly warped. But for us, that wasn't an issue; we're not picky. The room has everything you need for cooking (except salt and oil), which was a lifesaver because eating out all the time can get expensive! Plus, there's even a dishwasher with tablets. We went to the gym a couple of times. The equipment is a bit old, but still usable. There was also a sauna, but we didn't get around to using it. The TVs support YouTube, which was a nice bonus. The view from the room was also excellent, overlooking the Bay of Kotor. The staff were polite and always ready to help. It's funny, we extended our stay twice! We really liked it that much.

A nice stay and a friendly host. I love the view outside of the window, which makes people feel relaxed and comfortable. Also, the host gave us an upgraded room without any extra charge, a perfect ending for the trip. Emphasize that you must have a car to get there.