Hotel Dengan Kolam di Kien Giang, Vietnam

Pros: - good location, walking distance to Grand World - low price, best if you don’t spend much time at the hotel and mostly out and about - clean and modern decor Cons: - no aircon in corridor and elevator, it can be very uncomfortable to step in the elevator on hot days - no room service, no service at pool area, no option to pay for food and beverage at check out. - minibar is empty, instant coffee and tea bags are available yet no milk. When we requested milk for our cup of tea, the reception staff advised we would need to go to the bar (ground floor) to purchase milk at own cost. Milk is essential and it has always been provided free of charge wherever we’ve been (Bali, Singapore, Australia, etc.) - mid-stay ROOM INSPECTION. This is very UNPLEASANT practice to Westerners and should be stopped. Not sure if this is normal in Vietnam, but it is very displeasing and annoying to us (Australians). We often stayed a few weeks to months in Bali and other Asian countries, we’ve never had room inspection where 2 staff entered our room, 1 of them walked around the room pretending to check the skirting board with a screwdriver while the other was casing the room (it was obvious that they wanted to check to room). - poor English proficiency. Only one reception staff can speak English well, the rest of the staff don’t. My husband was quite frustrated during our stay because he couldn’t communicate with staff. We’ve stayed in Bali and other Asian countries, all of their staff are fluent in English including security and housekeeping staff. - lack of attention to food safety. Signage is very small. No cover when the meals bought outside to the pool area. Food was not kept at optimum temperature can cause bacteria to grow to dangerous levels that can cause illness. - lack of knowledge about beverage. Staff didn’t understand my husband’s order of Bourbon + Cola (very common drinks to Westerners) and advised they don’t have Bourbon. When my husband went to the bar with the staff, there was a big Bourbon bottle sitting on the shelf! - lack of customer service. Staff was not attentive to customers, my husband had to walked to the restaurant to get staff attention when we wanted food and drinks while we were at the pool. Staff should walk around and simply check in with customers. Staff didn’t greet customers when they walk past, again when we were in Bali and other Asian countries, their staff (everyone including housekeeping staff) always said good morning, good afternoon or good evening. - FACIAL BIOMETRICS RECOGNITION was an entry requirement to enter buffet breakfast. This should be disclosed in booking description including third-party websites like Agoda, Booking.com, etc. No information on Facial Biometrics Recognition are found anywhere or has ever been communicated to us prior to checking in. If we have known, we would stay elsewhere for sure (we will request that our data are permanently deleted from their system and we suggest that you do the sam

The hotel is located in Sun Set Town, an Italien inspired small town with historical sights. Its beautiful but still quite empty, sure there is some smaller Hotels and Restaurants and some small grocery Shops. Near the water there is a Food Bazaar with Stalls and a lot of Food an Drinks offers but its just Open from 16 o clock, the Highlight of the town was besides the beautiful architecture the daily firework (expcect tuesday) The Hotel has a beautiful big Pool facing the sea and also Access to the Beach via some stairs. As it just opened it was not busy. As Hilton Diamond Member we got a free Canapé with two Drinks in the Evening and a Lovely suite upgrade with sea view. For the fireworks you can also Access the roof top terrace for a better view. During check in it took that someone came and Helped us with our luggages. Also there was some confusion about which is our luggages when they brought it to our room. This process should somehow be Improved especially when the Hotel gets busy. The Cabana Area should be a separated more from the public availilable Stairs as there is often people taking pictures of the Pool and also of you if you are next to this Area. Also near this Area with the cabanas they should also install a ladder to enter the pool as you need to walk around half of the pool to get into the water. The breakfast is fabulous and offers great variety and also great quality. Overall we enjoyed our stay a lot especially the pool is a highlight. We will surely return one day to this beautiful hotel and location.

I recently stayed at the Movenpick, and while the hotel is nice with a great pool and easy beach access, there are a few areas for improvement. The beach is clean, and the staff at the Aura restaurant are excellent. However, even though we weren’t visiting during peak season, the facilities felt too small. Breakfast was crowded, and we had to wait in line, only to find it cramped inside. The same issue happened with the chocolate hour at 3:30 PM—there wasn’t enough space for everyone. One major issue was the towel reservation situation by the pool. Every day when we arrived around 9 AM, all the lounge chairs were taken, even though no one was using them or the pool. People would leave their towels on chairs at 7 or 8 AM and show up hours later, which is frustrating. It’s disappointing to see so many people sitting on the floor while empty seats remain. I really hope management addresses this, as it’s something I’ve never experienced at other Movenpick resorts. Lastly, the curtain between the bedroom and bathroom doesn’t provide enough privacy, especially when using the toilet. Overall, a nice stay, but these issues could definitely be improved.

The hotel, which is around 10 years old, is located on a very narrow sandy beach and the adjacent swimming pool is completely overcrowded with loungers. Relaxation looks different, absolutely no privacy and children screaming and jumping into the water. Unfortunately, the breakfast buffet restaurant is also completely overcrowded. This 5-star hotel can only be recommended to a limited extent. Apart from the bedroom and the spa area, this hotel definitely offers no opportunity for rest and relaxation. The friendly staff speaks and understands English very poorly. The hotel would be well advised to either take in far fewer guests or to carry out major expansion work. The price-performance ratio is only satisfactory.

Kami mengucapkan terima kasih kepada kakitangan hotel yang berorientasikan pelanggan. Saya ingin ambil perhatian bahawa semua orang sangat ramah dan sopan. Hotel ini mewujudkan suasana santai yang baik dan suasana percutian. Perkhidmatan yang sangat baik di restoran. Pantai yang bagus, kolam renang yang cantik. Jubah, selipar dan kasut pantai di dalam bilik. Pengering rambut yang sangat baik. Perabot kemas, katil selesa. Mereka tidak berhemat pada perkara kecil, yang menambah kehormatan. Terdapat bau yang sangat menyenangkan di mana-mana di hotel. Pemindahan ke tempat-tempat hiburan diatur, walaupun Grand World tidak lebih daripada 10 minit berjalan kaki.... Saya yakin boleh mengesyorkan hotel ini untuk berehat, dan kami akan kembali apabila kami melawat pulau itu. Kami mengucapkan terima kasih kepada pengurusan dan kakitangan hotel!

We had an incredible stay at this hotel! The facilities were absolutely top-notch, and the staff went above and beyond to ensure we had a great experience. From the moment we arrived, we felt warmly welcomed and well taken care of. The highlight of our stay was definitely the stunning pool—it was huge, well-maintained, and perfect for relaxing after a day of exploring. The private beach was just as amazing, with pristine sand and crystal-clear waters. We loved spending our afternoons there, soaking up the sun and enjoying the peaceful atmosphere. However, there were a couple of small downsides. The bathroom had a large glass window that made it a bit awkward when showering or using the toilet, as the other person in the room could see in. There was a roller blind for privacy, but unfortunately, it was a bit see-through, which didn’t fully solve the issue. Also, the soundproofing of the room wasn’t great, and we could hear some noise from the corridor. The AC also could have been better, as it wasn’t as powerful as we expected, especially considering the tropical weather. Despite these minor points, our overall experience was fantastic, and I would still highly recommend this hotel I will be back to this hotel the next time I am in Phu Quoc. There is also a lovely night market opposite the hotel which was a nice surprise.

Sarapan pagi sangat kaya, termasuk jus yang baru diperah dan mi nasi yang baru dimasak. Terdapat beberapa kolam renang dan pantainya sangat cantik! Ketidakpuasan hati ialah unit luar penghawa dingin terlalu kuat, yang menjejaskan sedikit tidur. Selain itu, anda hanya boleh mendaftar masuk pada pukul 3 petang. Secara amnya, anda boleh mendaftar masuk ke hotel pada pukul 2. Terdapat bas ulang-alik percuma ke stesen kereta kabel di hadapan hotel. Apabila menginap di hotel, anda mempunyai ketiga-tiga hidangan di hotel Anda boleh memesan makan tengah hari dan makan malam dan harganya tidak terlalu mahal.

My stay at Crowne Plaza Phu Quoc Starbay was fantastic. The hotel is beautifully designed, with spacious and modern rooms. The staff were incredibly friendly and attentive. The beach and pool area were serene, perfect for relaxing. The breakfast buffet was excellent, with a wide variety of fresh and delicious options. A great choice for a peaceful getaway!

Saya sangat menyukainya Walaupun ia terletak di sebelah utara pulau dan jauh dari pusat bandar, ia adalah berhampiran dengan pantai, dunia besar, dan terdapat banyak tempat untuk makan ! Hotel ini juga bersih dan kemas

Excellent service, convenient location, and extremely helpful staff. I'm in utter love with this place. The décor of the brand-new room was sophisticated and elegant. The hotel employees provided excellent service, which made our stay very comfortable and enjoyable. Leila, in particular, was kind and thoughtful in setting everything up for us, and she always comes with a big, genuine smile, which makes us even happier. She went above and above to make my stay as enjoyable as possible by planning my routes to visit various locations on my own, explaining in detail how to get there, and reserving my ticket to the airport. We want to express our gratitude for making our experience spectacular and incredibly memorable. Overall experience can be expressed in 3 syllables Fa Bu Lous, can’t wait to go back.

Pros: - good location, walking distance to Grand World - low price, best if you don’t spend much time at the hotel and mostly out and about - clean and modern decor Cons: - no aircon in corridor and elevator, it can be very uncomfortable to step in the elevator on hot days - no room service, no service at pool area, no option to pay for food and beverage at check out. - minibar is empty, instant coffee and tea bags are available yet no milk. When we requested milk for our cup of tea, the reception staff advised we would need to go to the bar (ground floor) to purchase milk at own cost. Milk is essential and it has always been provided free of charge wherever we’ve been (Bali, Singapore, Australia, etc.) - mid-stay ROOM INSPECTION. This is very UNPLEASANT practice to Westerners and should be stopped. Not sure if this is normal in Vietnam, but it is very displeasing and annoying to us (Australians). We often stayed a few weeks to months in Bali and other Asian countries, we’ve never had room inspection where 2 staff entered our room, 1 of them walked around the room pretending to check the skirting board with a screwdriver while the other was casing the room (it was obvious that they wanted to check to room). - poor English proficiency. Only one reception staff can speak English well, the rest of the staff don’t. My husband was quite frustrated during our stay because he couldn’t communicate with staff. We’ve stayed in Bali and other Asian countries, all of their staff are fluent in English including security and housekeeping staff. - lack of attention to food safety. Signage is very small. No cover when the meals bought outside to the pool area. Food was not kept at optimum temperature can cause bacteria to grow to dangerous levels that can cause illness. - lack of knowledge about beverage. Staff didn’t understand my husband’s order of Bourbon + Cola (very common drinks to Westerners) and advised they don’t have Bourbon. When my husband went to the bar with the staff, there was a big Bourbon bottle sitting on the shelf! - lack of customer service. Staff was not attentive to customers, my husband had to walked to the restaurant to get staff attention when we wanted food and drinks while we were at the pool. Staff should walk around and simply check in with customers. Staff didn’t greet customers when they walk past, again when we were in Bali and other Asian countries, their staff (everyone including housekeeping staff) always said good morning, good afternoon or good evening. - FACIAL BIOMETRICS RECOGNITION was an entry requirement to enter buffet breakfast. This should be disclosed in booking description including third-party websites like Agoda, Booking.com, etc. No information on Facial Biometrics Recognition are found anywhere or has ever been communicated to us prior to checking in. If we have known, we would stay elsewhere for sure (we will request that our data are permanently deleted from their system and we suggest that you do the sam

The hotel is located in Sun Set Town, an Italien inspired small town with historical sights. Its beautiful but still quite empty, sure there is some smaller Hotels and Restaurants and some small grocery Shops. Near the water there is a Food Bazaar with Stalls and a lot of Food an Drinks offers but its just Open from 16 o clock, the Highlight of the town was besides the beautiful architecture the daily firework (expcect tuesday) The Hotel has a beautiful big Pool facing the sea and also Access to the Beach via some stairs. As it just opened it was not busy. As Hilton Diamond Member we got a free Canapé with two Drinks in the Evening and a Lovely suite upgrade with sea view. For the fireworks you can also Access the roof top terrace for a better view. During check in it took that someone came and Helped us with our luggages. Also there was some confusion about which is our luggages when they brought it to our room. This process should somehow be Improved especially when the Hotel gets busy. The Cabana Area should be a separated more from the public availilable Stairs as there is often people taking pictures of the Pool and also of you if you are next to this Area. Also near this Area with the cabanas they should also install a ladder to enter the pool as you need to walk around half of the pool to get into the water. The breakfast is fabulous and offers great variety and also great quality. Overall we enjoyed our stay a lot especially the pool is a highlight. We will surely return one day to this beautiful hotel and location.

I recently stayed at the Movenpick, and while the hotel is nice with a great pool and easy beach access, there are a few areas for improvement. The beach is clean, and the staff at the Aura restaurant are excellent. However, even though we weren’t visiting during peak season, the facilities felt too small. Breakfast was crowded, and we had to wait in line, only to find it cramped inside. The same issue happened with the chocolate hour at 3:30 PM—there wasn’t enough space for everyone. One major issue was the towel reservation situation by the pool. Every day when we arrived around 9 AM, all the lounge chairs were taken, even though no one was using them or the pool. People would leave their towels on chairs at 7 or 8 AM and show up hours later, which is frustrating. It’s disappointing to see so many people sitting on the floor while empty seats remain. I really hope management addresses this, as it’s something I’ve never experienced at other Movenpick resorts. Lastly, the curtain between the bedroom and bathroom doesn’t provide enough privacy, especially when using the toilet. Overall, a nice stay, but these issues could definitely be improved.

The hotel, which is around 10 years old, is located on a very narrow sandy beach and the adjacent swimming pool is completely overcrowded with loungers. Relaxation looks different, absolutely no privacy and children screaming and jumping into the water. Unfortunately, the breakfast buffet restaurant is also completely overcrowded. This 5-star hotel can only be recommended to a limited extent. Apart from the bedroom and the spa area, this hotel definitely offers no opportunity for rest and relaxation. The friendly staff speaks and understands English very poorly. The hotel would be well advised to either take in far fewer guests or to carry out major expansion work. The price-performance ratio is only satisfactory.

Kami mengucapkan terima kasih kepada kakitangan hotel yang berorientasikan pelanggan. Saya ingin ambil perhatian bahawa semua orang sangat ramah dan sopan. Hotel ini mewujudkan suasana santai yang baik dan suasana percutian. Perkhidmatan yang sangat baik di restoran. Pantai yang bagus, kolam renang yang cantik. Jubah, selipar dan kasut pantai di dalam bilik. Pengering rambut yang sangat baik. Perabot kemas, katil selesa. Mereka tidak berhemat pada perkara kecil, yang menambah kehormatan. Terdapat bau yang sangat menyenangkan di mana-mana di hotel. Pemindahan ke tempat-tempat hiburan diatur, walaupun Grand World tidak lebih daripada 10 minit berjalan kaki.... Saya yakin boleh mengesyorkan hotel ini untuk berehat, dan kami akan kembali apabila kami melawat pulau itu. Kami mengucapkan terima kasih kepada pengurusan dan kakitangan hotel!

We had an incredible stay at this hotel! The facilities were absolutely top-notch, and the staff went above and beyond to ensure we had a great experience. From the moment we arrived, we felt warmly welcomed and well taken care of. The highlight of our stay was definitely the stunning pool—it was huge, well-maintained, and perfect for relaxing after a day of exploring. The private beach was just as amazing, with pristine sand and crystal-clear waters. We loved spending our afternoons there, soaking up the sun and enjoying the peaceful atmosphere. However, there were a couple of small downsides. The bathroom had a large glass window that made it a bit awkward when showering or using the toilet, as the other person in the room could see in. There was a roller blind for privacy, but unfortunately, it was a bit see-through, which didn’t fully solve the issue. Also, the soundproofing of the room wasn’t great, and we could hear some noise from the corridor. The AC also could have been better, as it wasn’t as powerful as we expected, especially considering the tropical weather. Despite these minor points, our overall experience was fantastic, and I would still highly recommend this hotel I will be back to this hotel the next time I am in Phu Quoc. There is also a lovely night market opposite the hotel which was a nice surprise.

Sarapan pagi sangat kaya, termasuk jus yang baru diperah dan mi nasi yang baru dimasak. Terdapat beberapa kolam renang dan pantainya sangat cantik! Ketidakpuasan hati ialah unit luar penghawa dingin terlalu kuat, yang menjejaskan sedikit tidur. Selain itu, anda hanya boleh mendaftar masuk pada pukul 3 petang. Secara amnya, anda boleh mendaftar masuk ke hotel pada pukul 2. Terdapat bas ulang-alik percuma ke stesen kereta kabel di hadapan hotel. Apabila menginap di hotel, anda mempunyai ketiga-tiga hidangan di hotel Anda boleh memesan makan tengah hari dan makan malam dan harganya tidak terlalu mahal.

My stay at Crowne Plaza Phu Quoc Starbay was fantastic. The hotel is beautifully designed, with spacious and modern rooms. The staff were incredibly friendly and attentive. The beach and pool area were serene, perfect for relaxing. The breakfast buffet was excellent, with a wide variety of fresh and delicious options. A great choice for a peaceful getaway!

Saya sangat menyukainya Walaupun ia terletak di sebelah utara pulau dan jauh dari pusat bandar, ia adalah berhampiran dengan pantai, dunia besar, dan terdapat banyak tempat untuk makan ! Hotel ini juga bersih dan kemas

Excellent service, convenient location, and extremely helpful staff. I'm in utter love with this place. The décor of the brand-new room was sophisticated and elegant. The hotel employees provided excellent service, which made our stay very comfortable and enjoyable. Leila, in particular, was kind and thoughtful in setting everything up for us, and she always comes with a big, genuine smile, which makes us even happier. She went above and above to make my stay as enjoyable as possible by planning my routes to visit various locations on my own, explaining in detail how to get there, and reserving my ticket to the airport. We want to express our gratitude for making our experience spectacular and incredibly memorable. Overall experience can be expressed in 3 syllables Fa Bu Lous, can’t wait to go back.

+ Very quiet. + many flowers and trees. + staffs are very kind. 0 Breakfast is very simple buffet, small and cute birds are coming to table to get food. - Bathroom facilities are old

Nhóm mình 4 người nên book 1 phòng, thuê 2 xe máy. Tính ra mỗi người chưa đến 120k mà có chỗ ngủ, có xe đi chơi Rạch Giá từ sáng tới tối luôn. Phòng rộng lắm, lễ tân nhiệt tình. Sáng sớm đi bến tàu cũng chỉ cần lếch sang đường, khỏi thức sớm. Lần này đi Nam Du, lần sau đi Hòn Sơn mình cũng sẽ ở Kiệt Hồng.

Khách sạn đạt chuẩn, nhân viên thân thiện, dễ thương, sạch đẹp. Nếu có dịp mình sẽ ghé và chọn Khách sạn Phúc Ngọc là ưu tiên hàng đầu.

”Due to urgent time, I booked a room at Rex Saigon Hotel for one night but the impression of the hotel was very good. The hotel is located in a beautiful location and very convenient for traveling to tourist attractions. Hotel staff. because my family booked the room in a hurry, but you guys were very supportive The street or window has a nice view, so next time I will have to ask about the room in advance when booking. I am really satisfied with my stay at the hotel.”

”Due to urgent time, I booked a room at Rex Saigon Hotel for one night but the impression of the hotel was very good. The hotel is located in a beautiful location and very convenient for traveling to tourist attractions. Hotel staff. because my family booked the room in a hurry, but you guys were very supportive The street or window has a nice view, so next time I will have to ask about the room in advance when booking. I am really satisfied with my stay at the hotel.”