Hotel Dengan Parking di Lancashire, United Kingdom

Fab place lovely lodges outside them could do with little clean but suppose it's nature the inside clean an homey all's u need is provided aswel the balcony was amazing way lead onto lake it's self so my son could b up close to ducks without being in water there is watersports shop bar restaurant playarea in an out crazy golf walking around lake is nice and central to go out exploring Windermere 30min drive and had an amazing day there also little chippy 5 min drive on north road think was called was lovely food and ok priced to

Good facilities such as pools and sauna as always, but rare choices of breakfast buffet, stay 4 nights but had to request reception on the first day to third day for tidying up the room

The location of the room is great. There is an entrance to the amusement park within a 1-minute walk. You can see the sea when you cross the road. The room is newly decorated and the breakfast is good. It is a great hotel in Blackpool

⭐️⭐️⭐️⭐️⭐️ I recently stayed at the Hilton Hotel in Blackpool and had a thoroughly enjoyable experience. The staff were warm and welcoming from the moment I arrived, and nothing was too much trouble. My room was comfortable, clean, and well-equipped, offering everything I needed for a relaxing stay. The hotel’s location is excellent, with lovely views and easy access to the seafront and local attractions. Breakfast was delicious with plenty of choice, and the service was efficient throughout. Overall, I had a wonderful stay and would happily return. Highly recommended for anyone visiting Blackpool.

We had two rooms booked. 1 room was with elederly parents! The room given was a fair walk and was quite far from the reception area with no assistance only verbal directions. It would've been nice to have had some assistance from staff. When we got to the room the sink plughole was blocked so I rang reception to get it fixed, didn't happen! Questioned reception duty staff and he lied and he said he had it fixed by maintenance when no one even came to look at it! This isn't the service we expected from ‘Mercure’ standard. Leaning over the bath to brush our teeth and everytime we needed to wash our hands after using the toilet we had to use the bathtub. Not sure I read anywhere but to use the swimming facilities the adults have to pay £10 fee. Other than that the hotel is near local shops/motorway as well.

We stayed over for a night - late check in and out. The staff were very attentive and accommodating. We have 2 children, a 4 years old and a 5 months old. We arrived quite late and so were the last table in the restaurant for dinner as well as the last to join the breakfast. However, the staff made sure we have all we needed and tried their best to help us. Impressive service and a pleasant stay. We will definitely come back to this hotel in the next visit to Lancaster.

Good morning 😊 I'm very pleased with this me time escape by the sea for a night.as always trip.com looks after me when I'm wanting to come away for a night to pamper myself. This hotel really is one if not the best hotels in Blackpool. It's very clean comfortable beds great bathrooms with plenty of hot hot water to soak all the stress away.good tea/coffee making in the room.pillows are lovely. I always put in a request for a high up quiet room and this hotel has always took the time rato look at my request and do their upmost best to make my stay very welcoming .I could not find and problems with this lovely old classic hotel.its got alot of character. They have some good drinks packages now at reception and also entertainment each night.go on pamper yourself 😊😊😊

Stayed one night for business. The room was an adapted room so plenty of space. The bed and pillows however I found to be very uncomfortable, one of the worst nights sleep I’ve had in a long time Reception/bar staff are very helpful, cleanliness is on point all throughout the hotel

When we arrived the barrier was down. We had to do that awkward thing of move the car over as far as you can and then stretch to reach the button to contact staff. Unfortunately the staff member who answered the gate intercom was a little hard to understand and she cut us off rather abruptly with the gate still remaining down. We pressed again and the gate allowed access. We checked in and I advised that I had already paid online via paypal. The staff advised that any payment was not an actual payment rather a hold - I would still need to pay again. If you use paypal you will know it takes several days to show on your account so I could neither prove nor disprove their claims. We got to our room and were pleased to be in an annexe as there was a wedding going on. Nice room size etc kettle, coffee machine, mugs, tea and biscuits. I checked in the bathroom for glasses and there were none available - I would assume that a hotel charging over £100 per night would at least supply plastic cups or proper glasses to drink water from. There was plenty of storage available and a decent hairdryer. The shower was nice - however the glass door was not long enough to prevent significant amounts of water hitting the floor - the bath mat was sodden. The shower tray and grout work as well as an area near the radiator had mould/blackening to it. There was also a random hole in the ceiling - possibly an old leak? The food was great although it took a while to arrive. I did ask for mild peppercorn sauce and no mushrooms - my food arrived with mushrooms and no peppercorn sauce. We left the restaurant believing that the meal would be added to the room - a member of staff followed us out advised that many people may have sat at the table and they needed a room number (this was given when we arrived at the restaurant) and could we pay now?!; perhaps they need a better booking/checking system in place? We then went through to the bar there were several tables which had been left with glasses on them. They were only removed when we sat at one of these tables, the table remained unwiped. The two staff on didn't come over to see if we wanted more drinks and didn't interact with other people who were hovering also intending to purchase drinks. I eventually took my chair and sat in front of the bar waiting for the staff to return from a patrol; neither asked if they could help so I shouted over. I believe this is indicative more of a lack of training in customer service than rudeness. Children from the wedding were becoming a nuisance by this point and were pretty much unchallenged by staff. They were running in and out, up and down stairs taking milk from the fridges and leaving plastic rings on the floor. They made enough noise to be heard on at least the first floor as the fire doors were help open by magnets. In our room we hoped for peace and quiet only to be left disappointed by music echoing over from the wedding - this finished just before midnight. The bed was comfortable and we slept well. The gym was lovely and quiet at 8am although the sauna hadn't quite heated up when we headed in there around 8.40ish. Breakfast was mostly tasty - the black pudding lacked any flavour - the scrambled eggs and hash browns were great. The tea was the wrong colour and tasted like very cheap teabags. There were bits of chips on the floor from the food service the night before.

Perfect location for my needs , really polite friendly staff , nice warm room , really happy with my choice will definitely return when I have to visit this area again