Hotel Romantic di Gansu, China

Before the trip, Xiao Tian chatted with us via WeChat to ensure we get our desired room and choice of dinner menu. She then created a group chat with other service members, to ensure that all our requests and needs prior and during the stay are met. The service was really great. We changed our airport transfer to a dropoff to another hotel in Dunhuang city. We were upgraded to a tent and the facility was great. Room was exactly as shown on Trip. Plenty of water was provided in the room, which was convenient. We were there during low season and there were only a few guests, and it felt like we had the entire desert to ourselves and it was great to walk around and take photos.

One of my favourite stays in 6 months across China Communication before arrival was smooth via WeChat, and the staff proactively helped me plan a full itinerary for the region, all in English, which as a foreign solo traveller in China I truly appreciated. The hotel arranged a driver who picked me up directly at the train station gate and took me wherever I needed to go. I could adjust my plans at any time, and he was always there waiting or arrived right on schedule. The whole organzation was genuinely flexible and reliable. The location of the hotel is perfect, like less than 10 minutes walking from Danxia Park West Gate, so you can catch the 5:30 AM opening for sunrise at Platform 1 and go for sunset at Platform 3. The staff helped me to go to Binguo, Kangle Grassland, Alien Scenic Park, Pingshan Grand Canyon and Mati Temple. Over 5 days, I saw far more than I ever could have managed on my own, especially as this area is really remote and no didi is available. It is one of my favourite trips and stays from six months in China and I’ve seen quite a bit. Would come back without hesitation.

I stayed one night at this recently renovated hotel in Zhangye and was very impressed. The property is elegant and modern, with stylish rooms that are clean, spacious, and comfortable. The staff don’t speak English, but they were extremely helpful, friendly, and supportive, going out of their way to assist us. Breakfast was good with plenty of fresh Chinese options, though the European selection (croissants, cakes, etc.) is quite limited. Great value and well-located. I highly recommend it! ⭐⭐⭐⭐⭐

Excellent location, 5 min taxi distance of Tianshuinan train station. Hotel staff, in particular the front desk gentleman was very helpful with planning our trip to Maijishan Grottoes. Room has Philips tv so we could connect our laptop with a HDMI cable and watch western movie. If you visit Maijishan, the taxi to the visitor center is ¥40, sometimes fixed fee ¥60, no more. It is 30 minutes from the hotel. At the visitor center you purchase tickets. We preordered them with the help of the front desk but it turned out that was not needed, there are enough tickets out of mayor high season. From the visitor center you take the bus to the grottoes. If you have time, purchase special tickets for private entrance to some of the more special grottoes. The regular visit takes appr 2 hours. The hotel has a washing area, very convenient and an excellent breakfast.

Wonderful 3 nights stay here. Situated at the beginning of the old street, lots of eateries and some shops. Property is beautiful, and surprisingly quiet despite its central location.  Staff all extremely professional and eager to please, from the reception, to chambermaids and breakfast service staff. I’d say they can rival some of the top chain hotels in tier 1 cities.  1 point dropped due to only 2 washing machines for the entire place., making it extremely hard to get an empty machine, especially if you are located in the opposite wing.  Another note is the lack of a privacy screen in the washroom. You can’t put on clothes in the shower since it’s wet but area outside is open with no door. I realise many hotels in Gansu are designed this way so not a specific negative for this property, but something to note if you are not a couple sharing the room.

Its a very beautiful hotel . Staffs are friendly and smiling . They have huge breakfast selection but i would say its okay in taste wise. Walkable distance to Mingsha Mountain . If you are using a Didi or Taxi to come in this hotel either from airport or from Mogao Exhibition Center , its called Dunhuang Mountain Villa . I noticed that taxi drivers or the App doesnt pull or know The Silk Road Dunhuang Hotel.

We had a family room with some kids playing field. The hotel is clean and the service staff in general is nice. The breakfast has big variaty. Unfortunately, a lot of people smoke more the less everywhere: Next to the room, on the public floor area, during breakfast, in the elevator,… Also we had a fridge running with our Baby Food in, but during our absence, the Plug was removed, and all the Food got noneatable… The rooms are quite dark, especially compared to the pictures. The Parking is quite messy, signs are missing.

來敦煌鳴沙山旅行，入住那沙山民宿是整趟旅途最幸運的選擇，不管地理位置、居住環境還是店家服務，都遠超預期，真心推薦給所有來敦煌的遊客。民宿坐落在鳴沙山腳下，步行十分鐘就能直達景區大門，不用早起堵車、不用頂着烈日來回，清晨出門看沙漠日出，傍晚回小院靜賞落日餘暉，夜裡光污染極少，抬頭便是漫天璀璨銀河，沉浸式感受大漠風光，遠離市區喧囂，安靜又治癒。 院落是極具西北特色的夯土小院，打理得乾淨整潔，桌椅綠植錯落有致，傍晚坐在院裏吹風喝茶，氛圍感十足。客房空間寬敞通透，衞生細節做得無可挑剔，床品柔軟無沙塵，角落、衞浴都清掃到位。考慮到敦煌氣候乾燥，每間房都配備加濕器，獨立衞浴乾濕分離，熱水充足穩定，吹風機風力大，玩沙後的塵土能快速清理，遮光窗簾隔音效果好，遊玩一天後能踏踏實實睡個好覺。民宿配有自助洗衣烘乾區、免費停車場，自駕遊客寄存行李、清洗沙衣都十分方便，設施齊全貼心。 最打動我的是店家熱情真誠的服務，完全沒有商業化的疏離感。抵達時主動幫忙搬運行李，辦理入住高效快捷，還細心講解景區錯峯遊玩路線、小眾拍照點位，推薦本地人常去的特色餐館。入住期間有任何需求響應迅速，補充飲用水、借用物品隨叫隨到，待人温和耐心，閑暇時還會和客人閑聊當地風土人情，如同住在親友家中一般自在。 同等地段裏這家性價比很高，兼顧大漠風情與舒適居住體驗，情侶、家庭、結伴出行都適配。貼心的服務與絕佳的地理位置，為我的敦煌之行增添許多温暖，下次再來鳴沙山，依舊會首選那沙山民宿，也會把這間寶藏小院推薦給身邊出行的朋友。

The hotel is listed in a very nice spot, right next to the Old Street, full of many restaurants and close to the train station. The price is very decent! The room is fairly good. Staff is very helpful! The breakfast is more than good for this price? Surprised to get the gifts for kids when we checked out!!

Overall, decent stay. The hotel has a great aesthetic to it, although it can be a bit dark and dim at night. The room lights match this aesthetic and are pretty dim as well. The room itself was a bit on the smaller side, with a bathroom door that doesn't give much room for you to enter between its swing range and the toilet. The bathroom door did not seal well and water got all over the floor. There isn't any space in the bathroom to put your stuff, and only the shower door handle to hang your towel. There isn't a strong cigarette smell in the lobby or room which is a pleasant surprise compared to most chinese hotels, only a slight lingering smell in the hallways. Breakfast which was included was very nice. The hotel is on a street with decent amount of restaurants and shops. Location wise I don't think there's much to do in the city and one would mostly travel by taxi or didi anyway. The staff were very pleasant and one of them even let me stay in my room until 4pm without charge since my train wasn't departing until the evening.