Hotel Romantic di Hainan, China

Our stay was for 3 days and 2 nights, and it was absolutely amazing. From the moment we arrived, they helped us with our luggage, and at the front desk we were welcomed by Jack, who helped us change rooms and made sure we were as comfortable as possible. His English is really good too. The rooms are very spacious, with a beautiful view of the bay and a bathtub right on the balcony 🫶👀. The buffet-style food is quite varied, with plenty of Chinese and Western options. The pool is super clean, and the water is very warm. This is our second time staying here, and honestly, it just keeps getting better each time 🙌

We had a very comfortable stay at the Hilton Wenchang. The room was spacious and the bed was excellent. The complimentary shuttle service from the train station was especially convenient—it made arriving at the hotel an absolute breeze. A special thank you to Gill for her outstanding assistance. From arranging the shuttle bus to providing helpful recommendations about Wenchang and hotel activities—such as the sunrise viewing and fireworks show—she ensured our stay was seamless and thoroughly enjoyable.

A comfortable and beautiful hotel room, very spacious, more like a studio apartment. The views from the balcony bath were stunning. Bed and pillows were quite comfortable. Good natural lighting, and plenty of lights through the room. The pools were great, included towels and floaties to use. The gym was well equipped. Everything was very clean. Breakfast selection was extensive and tasty. Staff were friendly. We appreciated the complimentary fruit basket, and being placed on a higher floor to reduce the current construction noise. The construction noise was noticeable even on the 19th floor, however we would stay again anyway - the reasonable price of the room seemed to reflect this current noise matter. Good location, and we enjoyed the walking path along the water.

Nice hotel to stay before taking your early flight. The hotel also provides free hotel to airport transfer. The location is good and there are many nice restaurants nearby. Service is great as well. My TV was not working and their boss attended to the issue personally as their technician is out. We got a room change with the help of the boss... Of course... The hotel is also near some nice attractions like the 灵山寺 and 海口天鹅湖动物基地。

The view is unbelievable. I booked two rooms and both were sparkling clean. The night we arrived, it was raining. I took a nap on the swing bed over the water, listening to the drizzling rain. It felt magical. The other room for my parents was on a higher floor, very spacious, with gorgeous sea views, and you could even see the fireworks right from the room. The service was amazing as well. They arranged airport drop off for my family and even made us refreshing drinks on the way out :)

I want to take this opportunity to share that this hotel has excellent service that went above & beyond. On the day I was checking out of Sofitel in the morning & moving to another hotel, I realised that I was missing one of my earrings. I informed Jerry at Reception about this & he immediately informed Housekeeper to look for it & took the particulars of my next hotel so he could send my earring if found. Soon after, he texted me to say they were not successful but they will continue to search, and they did. In the afternoon, Jerry called to inform me that they did manage to find my earring in the shower stall, and will send it to my current hotel within the day. I really appreciate their efforts in taking the matter seriously & not giving up after the first unsuccessful search. This is not the first instance that Jerry gave excellent customer service. When I first checked in, I had arranged for some online purchases to be delivered to Sofitel in advance but as I didn't have a local number, the couriers were not able to contact me. Jerry helped to contact the couriers & the packages were sent to the hotel within that day. It really meant a lot to me to have such helpful & reliable assistance for a first time traveler to Haikou. Thank you, Jerry! I also want to compliment Sofitel's breakfast & the service team there. The spread is very wide, and being there for almost a week, I really appreciate that they change some of the items so you get variety. And the staff are very attentive & helpful. Not only did they remember my coffee preference, they always bring me to my favourite table where I can enjoy the wonderful view. All in all, Despite the fact that the mall next to the hotel is like a ghost town with empty shops, Sofitel Haikou is a wonderful hotel that I would recommend to travelers.

A perfect trip to Sanya must be given a full five-star review by Pullman Sanya Bay! The hotel is in an excellent location, right in the center of Sanya Bay, with convenient transportation. The overall design combines Chinese and Southeast Asian styles. It features a tropical garden, a huge swimming pool and a private beach, every corner exuding a vacation atmosphere. The room has a wide sea view and is fully equipped, making it extremely comfortable to stay in. Special praise for the butler, Xiao Yang! Warm and cheerful, with considerate service, she took the initiative to plan our itinerary, recommend delicious food for us, and even prepared a little surprise with great care. Any questions are replied to immediately. No matter how big or small the matter is, everything is arranged without any problem. It's really like being as considerate as a friend. It's such a plus! The price is very reasonable. The facilities, environment and service are all top-notch. The cost performance is definitely among the best in Sanya Bay. Highly recommended!

From checking-in to the end of our trip, this hotel was an absolute dream. All along, the staff has been very accommodating and responsive. The room was clean and refurnished everyday. The hotel features a coffee shop and a restaurant with sea views, both offering delicious options. Overall, the price-quality ratio is off the top, it is one of the best hotels I've stayed in in China and would never hesitate to stay here again !

A luxurious and relaxing experience with beautiful tropical surroundings, spacious rooms, and stunning beachfront views. The facilities are outstanding, including multiple pools, a private beach, and a high-quality spa. The staff are exceptionally friendly, professional, and attentive, providing excellent service throughout the stay. An ideal choice for a peaceful and upscale getaway.

Our stay at the Atlantis Sanya was nothing short of extraordinary. From the breathtaking ocean views to the luxurious amenities and world-class hospitality, every moment felt unforgettable. A special thank you to Dyana, our butler, whose professionalism, warmth, and attention to detail made our experience truly seamless. Dyana went above and beyond to ensure every need was met, making us feel valued and exceptionally cared for throughout our stay. They showered us with gifts.  We would also like to recognize Helen at the signature restaurant, Ossiano. Her exceptional service, welcoming attitude, and deep knowledge of the menu elevated our dining experience to another level. She made every meal memorable with her kindness and attentiveness. The combination of luxury, outstanding service, and unforgettable dining makes Atlantis Sanya a destination we would highly recommend to anyone seeking a premium resort experience. We look forward to returning again soon.