Hotel Romantic di Quintana Roo, Mexico

部屋まで波の音が聞こえるので大自然を感じる事が出来ます。 少し残念だったのが部屋のお水が有料だった事です。水道水は無料であったけど、ボトルウォーターも無料だとありがたかったです。 部屋からも海が眺められるので総合的にはとても満足しています。 蚊がたくさんで沢山噛まれてしまいましたので、虫除けスプレーなど持参がおすすめです。

一句話總結酒店：我家大業大 細節不好你別嫌棄 而且價格不算全包裏貴的，所以沒有期待太多，這個價位還算可以了 房間： 隔音很不好，很潮（不確定是不是所有海邊全包都這樣？） 床、房間很大，風景很好。有洗漱用品。就是電話是壞的😅 房間點餐可以用手機app， 酒水： 隨便喝， 很多吧枱和移動調酒師，但是感覺酒水都甜嗖嗖的 可能我不太會點吧.. 食物： 喜歡美食的勸退，食物一般，4個餐廳體驗了亞洲和意大利餐廳，必須6點剛開始立馬沖進去，不然等座位很久。沒有預約制度。食物拍照好看但是口味普通，基本都是温的/冷了。服務員嚴重不夠！！有種他們想服務好客人但是力不從心。。。 上菜很慢！ 服務： 服務員很熱情，沒有一個不耐煩的，保潔不會英語，其他人或多或少都會 Wi-Fi還不錯，刷**流暢去海灘偶爾斷。 酒店大堂沒有開空調，房間、餐廳空調足。 沙灘風景： 第一排沙灘椅難搶，後面沙灘上很多椅子。海灘上沒有大片空曠沙灘， 不過隔壁家沙灘非常美，可以走過去蹭😂，水還是很果凍藍的，暖的，大片天空無遮擋，看夕陽很美！ 活動： 有集體唱k，泳池裡打牌，西班牙語課 都是要和其他外國人玩的，社恐勸退了 有小孩娛樂的小房間，有滑梯啥的。 有外包的人在海灘上等着接單：在酒店裡玩付費項目 海上騎摩託，船拖降落傘🪂 還有宣傳去外面acua world玩的項目：jungle tour，snorkeling（浮潛）， 氧氣瓶潛水 有好幾個游泳池還不錯

I love to stay in this hotel but if I have another chance to visit this place I might choose it 50This was my first time visiting Cancun, and I chose this hotel. I had a wonderful and fulfilling stay, but if I had another chance to come back to Cancun, I would say there’s only about a 50% chance that I would choose this hotel again. Let me share both the highlights and the inconveniences. What I liked: Because I booked the all-inclusive option, all food and drinks were free. The food and beverages at the deck restaurant and on the beach were more than perfect. The quality of the food was excellent, the menu was great, and the fruits and drinks were absolutely the best. The hotel room was very spacious. Although our balcony was quite small, I was still very satisfied. The hotel had a charming atmosphere that reminded me of Santorini, Greece. The room was very clean, cool, and always stocked with drinks in the fridge. The hotel also offered a variety of activities. I personally wanted to rest, so I didn’t participate, but it seemed like there were plenty of options. What I didn’t like: Even though it was all-inclusive, I heard that some of the more upscale restaurants were not included, and there was an extra charge to dine there. Since I only stayed for 2 nights and 3 days, I was happy with the deck restaurant, but if I had stayed longer, I probably would have wanted to try them. I also felt uncomfortable with the pushy sales tactics for massage services. At first, the hotel offered me a complimentary massage simply because I was from Canada. However, when they later found out that I was a student here, they canceled it immediately, saying it was only available for working professionals. I hadn’t wanted the massage in the first place, but I didn’t like that they offered it just to get my information and then withdrew it so abruptly. Another downside was the noise. At night, it was very loud, with karaoke-like singing from about 9:30 p.m. until almost 11 p.m. During the day, there was also the sound of drilling from construction that went on for hours. If you are looking for a quiet hotel, this is definitely not the right place. When I first booked through Trip.com, I had reserved a room with a king-size bed. But at check-in, the hotel told me there was no king room available and instead tried to sell me an upgrade to an ocean-view room with a larger balcony and king-size bed for USD $160. I declined, and in the end, I was given a room with two queen beds, a smaller balcony, and a half-ocean view. Honestly, I was still satisfied with that. The hotel is located roughly in the middle of the Hotel Zone—not too far north or south. I had booked a private van, and it took about 20–25 minutes from the airport. They said La Isla Mall was nearby, but when I passed by, I noticed many of the stores were closed. If you come expecting a vibrant shopping mall, you might be disappointed, so keep that in mind.

I would have liked to be closer to Cancun city.. Hotel was looking tired.. Make sure you have transport arranged prior to arrival in Cancun otherwise you will be charged way too much by the taxis as they are all in cahoots together. They were wanting 80 US to start with. We ended up getting a taxi for 60 US which is $100 Australian and caught an Uber back to the airport for $25 Australian? there are no Ubers available at the airport on arrival. 

When i booked this hotel, just look photos and price. I think like this expensive hotel must be excellent. But... 1. This is like 3 stars hotel. 2. Personals very bad. If you didn't pay them, nobody served for you. Just one time they can give you juice or something. Second time you need wait 20 minutes 3. I booked room for 2 people. But inside everything for one. Need ask many time for bring one more soap, or shampoo. And surely need pay.... 4. No any amenities. Just pool and restaurants. 5. Normally if you pay this money in Dubai or Turkey, you can see whats the 5 stars. He you can't see any stars. 6. I think have just one reason for like this high price. It's a erotic show. Name is erotic. Nothing more. Just name:):):):) So, if you have money, and want to rest. Didn't go this hotel. I booked it for 5 days. But stay there just 1 night.

It is great resort with good location and amenities. But they need to have better response system for guest. particularly when some one calling from room For water or general amenities of room Pls improve house telephone response system. Also there sud not be any rationing on drinking water and coffee pods Only one coffee pod and limited nos of water bottles in a luxury resort is not expected !

It is well located and protected place. Foods are amazing and there are too many different kinds. Pool is nice. It only needs a better beach. Not for a beach holiday but others are really good.

Pros - the staff is all wonderful. The resort has been recently renovated so it’s in relatively good condition.  Cons - the food isn’t great… I would call it mediocre verging on poor. The a la carte restaurants weren’t great either and I would call the booking system/insane red tape process to visit the a la carte restaurants off putting, verging on insane.  I probably won’t be back for the above stated reasons, but I must reiterate that all of the service staff were truly lovely and no question the highlight of the trip.

The location and ocean view is excellent. There are 8 restaurants and 24hr room service available with a wide variety of food can provided. The staff are nice and helpful. However, the beach is not that clean