Hotel Romantic di Riyadh Province, Saudi Arabia

Ia sangat bagus. Kemudahan sokongan di sekelilingnya lengkap, selesa untuk perjalanan, bersih dan bersih, serta persekitarannya yang mewah dan berkelas. . . . . . . . . . . . . ,,. .

It’s was great sty in Movenpick hotel really enjoyed that great location and great service from staff and staff are very friendly and helpful people we really appreciate the service specially zaman khan from front office he’s very helpful and very friendly thank you

Clean rooms, friendly staff, and a convenient location. The stay was comfortable and good value for money. Would recommend.

Kemudahan: Sangat baik Kesihatan: Sangat baik Persekitaran: Sangat baik Perkhidmatan: Sangat baik

設施：房間不大，尤其是衞生間，有點小；在沙特住了好幾家酒店，只有他家沒有燒水壺，幸好我自己帶了；房間的窗簾沒有開關，賊難拉； 環境：大堂環境高大上；地理位置很尷尬，地鐵站在對面馬路，但沒有直接過去的路，非得繞一大圈，步行到地鐵站用時15分鐘以上； 服務：VOCO的早餐一直不錯，品種豐富品質高，吃完撐到中午。

續住的訂單，還挺不錯的，推薦！酒店正面背面都有入口，門口的服務人員很熱情，不會讓你碰行李的。旁邊還有網紅巧克力店。

Disappointing experience with serious service issues, partially salvaged by the duty manager. My stay at JW Marriott Riyadh started off very poorly. I arrived at 3 a.m., and check-in was disappointing — no welcome drink, no upgrade, and none of my pre-arrival requests were met. My room was small, not on a high floor, and the “genius suite” was misleading: the bathtub’s view is blocked by fixed blinds. On top of that, someone was smoking on a non-smoking floor, which made me feel unwell, and reception offered no real solution. Concierge service was equally frustrating. I had arranged a driver for a trip to the Edge of the World, but I received conflicting information and was quoted a price three times the market rate. When I raised the issue with the concierge, he promised to resolve it and never got back to me. Complaints at reception and with concierge went completely unaddressed, forcing me to escalate directly to the duty manager. Thankfully, the duty manager intervened and salvaged my stay — upgrading me to a penthouse suite for a few hours and offering a complimentary dinner. While his support was excellent, it shouldn’t have taken escalating multiple complaints to get any resolution. Overall, the hotel itself is luxurious, but inconsistent service at reception and concierge, misleading room descriptions, and poor handling of complaints make this a risky experience.

It was a great choice for weekend. The only thing I didn’t like is the party upstairs which was so loud till early morning.