Hotel Dengan spa di Salzburg State, Austria

The location is excellent. It's within walking distance, but also easily accessible by public transport during extreme temperatures. The hotel offers spacious rooms and a comprehensive breakfast.

I booked for three nights and when I checked in, the hotel staff initially couldn't find our reservation. After some confirmation, we were able to check in smoothly. We were given a room on the second floor, but once inside, we found the mini-fridge was broken. So, I went downstairs and asked the front desk to switch our room. The new room was further inside. The fridge worked, but the air conditioning wasn't very cold. Luckily, it wasn't too hot at night, so it was fine. I'd read reviews mentioning some guests had items stolen, so we didn't leave any valuables in the room and kept our suitcases locked. However, when the towels were replaced daily, I'm not sure if it's because we didn't leave the floor mats on the ground or what, but they were always taken away and not replaced (it's also possible the hotel doesn't provide them). The plastic bottles I intended to return were also taken (but that's quite normal, so it's fine). The area around the hotel does feel a bit desolate, possibly because it's behind a department store and next to a construction site. We could hear hammering from the construction site in the mornings. It's quite close to the train station and bus stops, but for the price we paid, I think it was significantly overpriced. The hotel staff offered us free luggage storage (they mentioned guests normally have to use lockers). In the afternoons, there's iced water and small cookies available on the first floor.

I must say that my stay here with my husband was truly unforgettable. The room was spotless, beautifully maintained, and exceptionally comfortable. The service was impeccable, and every member of the staff made us feel genuinely welcome. The facilities were outstanding.. we thoroughly enjoyed the spa, gym, and swimming pool. The breakfast was delicious and offered everything we needed to start each day perfectly. ❤️ The hotel's location was another major highlight. It is conveniently located within walking distance of the Fuschl am See Bus Station, making it incredibly easy to explore the surrounding region. We were able to travel comfortably to Hallstatt, St. Wolfgang and Salzburg, all of which were easily accessible by public transport. On a beautiful sunny day, we rented bicycles from Jacob and cycled around the stunning Fuschlsee. Surrounded by breathtaking scenery, crystal-clear waters, and peaceful countryside, it was an incredible experience and undoubtedly one of the highlights of our trip. Thank you for making our stay so special and memorable. We leave with wonderful memories and would gladly return again in the future. I would highly recommend this hotel to anyone looking for a relaxing getaway, exceptional hospitality, and a perfect base for exploring the beautiful Salzkammergut region. ❤️✨

I was quite disappointed by the fact the our room was not serviced for 2 day in a row despite constant reminders and the hotel being a 3 Michelin keys hotel. Although the cleaning is well done, the fact that the room was neglected was unacceptable for this brand. It is for sure the worst rosewood I’ve ever stayed at. The amenities such as cotton buds were not replenished everyday. After the bath robe was used and placed on the ground, the housekeeping took it but never replaced it with a new one until I had to ask. Besides that, everything else was good. The staff was super friendly and sorry about the incident. The scenery was amazing. Personally, I think I would not return as it does not satisfy me overall. The lady at the Spa was also quite hostile when I asked for the spa appointment as she simply said no theres nothing available. The food here is absolutely amazing; I highly recommend ordering the coq au vin room service. The reception was kind enough to let me have early check in and accommodate met request for good views which was much appreciated. There were a lot of flies inside the restaurant which was quite annoying as it’s the first time I’ve seen flies inside a restaurant of this caliber.

Booked a business twin room for two adults and one child. We made sure to specify the number of guests when booking, and the hotel had already set up an extra single bed for us. The room was quite spacious, and the location couldn't be more perfect! It's just a few dozen meters to the right after exiting the train station. Shops, McDonald's, a supermarket, and a bus stop are all within a minute's walk – super convenient! The room had a kettle, and the air conditioning was comfortable. The only minor drawback was the lack of a mini-fridge in the room. Highly recommend!

Honestly the photos on Trip.com do not justify how beautiful the hotel it. Is an old hotel but beautifully and well maintained. The rooms ., the artistic painting in the passages and so much more is simply outstanding. The front desk was helpful and very efficiently. Honest Zell am See is a must see and stay for the Grand Hotel. Outstanding.

We stayed in a Signature Suite with a balcony that offered a magnificent view. The room was exceptional—beautifully maintained, well-managed, and impeccably clean. However, I believe the concierge service could benefit from better organization. The night before, I placed an in-room breakfast order for the following morning using the tablet provided in the room. Unfortunately, after waiting over 15 minutes the next morning with no food delivered, I contacted the concierge. It appeared that my order had not been properly received. I was told the meal would arrive within 10 minutes, but after another 15-minute wait and several follow-up calls, the breakfast that eventually arrived was not what I had ordered. Regrettably, I had to decline the meal. I hope the service process can be improved to match the otherwise excellent experience.

Take the 150 road hotwirf station to the hotel very close, walk for 5 minutes, will pass Spartan supermarket, breakfast service is very good, coffee is cooked a pot to send up, set the family attic room to half a floor luggage At night, you can see the stars through the window.

We had a truly wonderful stay in Zell am See. The accommodation was clean, beautifully maintained, and in an excellent location—close to everything yet peaceful and relaxing. What made our experience especially memorable was the incredible kindness and support from the hotel staff. We had accidentally booked the wrong dates through an agency, but the hotel team went above and beyond to help us resolve the issue. They handled everything with such patience and generosity, which we deeply appreciated. The property also includes access to a covered parking garage—perfect for those traveling by car. Zell am See itself is a lovely little town, perfect for a peaceful family holiday. Highly recommended—we’d gladly return!