Hotel Dengan spa di Salzburg State, Austria

Online in person registration should be illegal lmao, what are humans for then? I agree with Pre online checking but in person online checking is kinda dumb. Also want to mention that you guys send too much emails, especially annoying when its not translated into the traveler language. Appart from that it was clean, simple but nice hotel. I would recommend it, good value! Lacks better luminosity in the bathroom. Toilets and sink area are too dark.

I booked for three nights and when I checked in, the hotel staff initially couldn't find our reservation. After some confirmation, we were able to check in smoothly. We were given a room on the second floor, but once inside, we found the mini-fridge was broken. So, I went downstairs and asked the front desk to switch our room. The new room was further inside. The fridge worked, but the air conditioning wasn't very cold. Luckily, it wasn't too hot at night, so it was fine. I'd read reviews mentioning some guests had items stolen, so we didn't leave any valuables in the room and kept our suitcases locked. However, when the towels were replaced daily, I'm not sure if it's because we didn't leave the floor mats on the ground or what, but they were always taken away and not replaced (it's also possible the hotel doesn't provide them). The plastic bottles I intended to return were also taken (but that's quite normal, so it's fine). The area around the hotel does feel a bit desolate, possibly because it's behind a department store and next to a construction site. We could hear hammering from the construction site in the mornings. It's quite close to the train station and bus stops, but for the price we paid, I think it was significantly overpriced. The hotel staff offered us free luggage storage (they mentioned guests normally have to use lockers). In the afternoons, there's iced water and small cookies available on the first floor.

I must say that my stay here with my husband was truly unforgettable. The room was spotless, beautifully maintained, and exceptionally comfortable. The service was impeccable, and every member of the staff made us feel genuinely welcome. The facilities were outstanding.. we thoroughly enjoyed the spa, gym, and swimming pool. The breakfast was delicious and offered everything we needed to start each day perfectly. ❤️ The hotel's location was another major highlight. It is conveniently located within walking distance of the Fuschl am See Bus Station, making it incredibly easy to explore the surrounding region. We were able to travel comfortably to Hallstatt, St. Wolfgang and Salzburg, all of which were easily accessible by public transport. On a beautiful sunny day, we rented bicycles from Jacob and cycled around the stunning Fuschlsee. Surrounded by breathtaking scenery, crystal-clear waters, and peaceful countryside, it was an incredible experience and undoubtedly one of the highlights of our trip. Thank you for making our stay so special and memorable. We leave with wonderful memories and would gladly return again in the future. I would highly recommend this hotel to anyone looking for a relaxing getaway, exceptional hospitality, and a perfect base for exploring the beautiful Salzkammergut region. ❤️✨

I was quite disappointed by the fact the our room was not serviced for 2 day in a row despite constant reminders and the hotel being a 3 Michelin keys hotel. Although the cleaning is well done, the fact that the room was neglected was unacceptable for this brand. It is for sure the worst rosewood I’ve ever stayed at. The amenities such as cotton buds were not replenished everyday. After the bath robe was used and placed on the ground, the housekeeping took it but never replaced it with a new one until I had to ask. Besides that, everything else was good. The staff was super friendly and sorry about the incident. The scenery was amazing. Personally, I think I would not return as it does not satisfy me overall. The lady at the Spa was also quite hostile when I asked for the spa appointment as she simply said no theres nothing available. The food here is absolutely amazing; I highly recommend ordering the coq au vin room service. The reception was kind enough to let me have early check in and accommodate met request for good views which was much appreciated. There were a lot of flies inside the restaurant which was quite annoying as it’s the first time I’ve seen flies inside a restaurant of this caliber.

Very conveniently located next to the OBB train station. If you arrive to Salzburg with this transport method, then you can be in your room within 10 minutes after your train arrived. Unfortunately, we visited the city via Flexbus, which only have station at South Salzburg, that takes another 20~30 minutes bus ride to get here. Note that the room itself does not have a frig inside the room, but you can give the items you want to frig to the receptionist, and they can frig it for you in their back office with 24 hours access.

The location of the hotel is excellent, the environment is beautiful, the service is in place, the comfort is very high, and I will continue to vacation here next year. The front desk service is also very good, booking the location of the restaurant, and arranging the stay is very intimate.

We arrived at the hotel at about 13:00. The front desk said that the room was ready for check-in and gave us a room on the first floor (Room 101). After entering the room, we felt that the floor was too low, so we asked if we could change to a higher floor. The front desk said that there was a room upstairs and we needed to wait for 2 hours to clean it up or pay extra to choose another room type. We returned to the room in the principle of avoiding trouble. At this time, my husband suddenly found that our room had no balcony, and we booked a Junior Suite view on the Ctrip platform. The picture showed that it had a balcony! And the area was also larger! After we compared it, we found that the Room 101 given to us was not the room type we booked, nor was it in the pictures of the room type on the official website or any platform, so we continued to communicate with the front desk. She said that they were all the same, some had balconies and some did not. I said that we booked the Junior Suite view because we saw the picture had a balcony. After the communication, we chose to wait for 2 hours, and the front desk said to change us to a room with a balcony. Then we were outside until 17:00 and came back to check in. We found that the changed room (Room 311) was indeed larger than the previous one, but there was still no balcony. But we don't want to bother anymore. The things that made me dissatisfied with this stay are: 1. The room type reserved for us at the beginning was not the room type we booked. The front desk also admitted that Room 101 was smaller. After we communicated, we said that we wanted a balcony. The front desk asked us to wait for 2 hours for the room with a balcony to be cleaned up, but in the end the room still had no balcony. I checked through booking and Ctrip, and there were 5 Junior Suite views left that day, and there was no problem of tight supply. 2. When we first entered the room, we were given afternoon tea snacks, Sacher cake and chocolate, but we immediately asked to change rooms and they were not moved. I thought they would be put in the room we changed, but they disappeared directly... Yes, they disappeared. We said before we changed rooms that the snacks were not moved! They were gone directly. 3. When we left, we had suitcases, 2 backpacks and 1 handbag, and the staff did not help with the luggage, and even did not open the hotel door for us... In short, this stay was not pleasant.

Take the 150 road hotwirf station to the hotel very close, walk for 5 minutes, will pass Spartan supermarket, breakfast service is very good, coffee is cooked a pot to send up, set the family attic room to half a floor luggage At night, you can see the stars through the window.

We had a truly wonderful stay in Zell am See. The accommodation was clean, beautifully maintained, and in an excellent location—close to everything yet peaceful and relaxing. What made our experience especially memorable was the incredible kindness and support from the hotel staff. We had accidentally booked the wrong dates through an agency, but the hotel team went above and beyond to help us resolve the issue. They handled everything with such patience and generosity, which we deeply appreciated. The property also includes access to a covered parking garage—perfect for those traveling by car. Zell am See itself is a lovely little town, perfect for a peaceful family holiday. Highly recommended—we’d gladly return!