Hotel Dengan Spa di Cheshire, United Kingdom

I had a good stay with my girlfriend at The Tytherington. The only thing we were unhappy with was the food. It took about 1 hour to receive our food, and we were also told different information about the Kitchen closure time. Likely, we could give our order on time, but someone who was served after us was not able to. It seemed that on the day we visited, the kitchen staff was either short-staffed or had other issues. The staff behind the counter looked inexperienced, with only 1 or 2 who knew what to do, though they had too much to do already and couldn't assist. The view from their garden was great, over their golf pitch.

The staff here are all lovely, super helpful and accommodating. Hotel guests can use the spa facilities for free during their stay, something we took full advantage of. It’s a nice hotel to stay in if you’re in the area. Ideally there’d be a little more attention to upkeep- there are cobwebs in some harder to reach spots, we kept being given too few towels, the heater didn’t work, the shower was stiff and hard to turn on, and the batteries in the tv remote needed replacing. All small things that the staff were happy to fix when notified though.

Anniversary away break. Location on edge of Chester close to motorway. Nice grounds, busy carpark and popular venue for parties and business guests. Carpet on second floor dirty and smells. Sink kept blocking because plug holes full of scum. Toilet seat incorrect size and not secured properly. Bed comfortable, nice towels tea and instant coffee and bottles of water in room. Breakfast nice selection BUT no fresh decaffeinated coffee only instant granules yuk!!! Nothing worse than awful coffee!!! With so many decent decaffeinated options available and customers not drinking caffeine this is totally unacceptable.

2nd time stay at the Portal. Rooms are great, championship golf course very good (even in the wet/muddy ground). Staff are great & had a super breakfast in the restaurant in the morning which is fulled with light & good views.

This is the second time we have stayed at this hotel, and our choice was primarily due to its convenient location and excellent breakfast. It is very close to the airport and very quiet at night, surrounded by farms and grassland. We love the breakfast because it is not a typical buffet. Instead, you can choose from a menu with a great variety of options, all of which taste wonderful. The restaurant's decoration is also lovely, and you will be more than satisfied with the portions. The restaurant staff are passionate, friendly, and helpful. One point to note is that the reception area often has guests around, which is just an observation and neither positive nor negative. The receptionists always do their best and are very nice and professional. However, the room design is a bit outdated.

We stayed in Crewe Hall and Spa for 3 nights. The hotel was grand and the ground well maintained. Facilities were also excellent which makes a good relaxing stay. Breakfast and the bar was superb. Spa treatments excellent! What set apart the hotel are the staff. They were friendly, always smile. It definitely made our stay better. Would I recommend and stay again? Absolutely. 10/10.

Stayed here twice before and was satisfied with experience.  Unfortunately, this time, I had to change the room as the curtains were falling down and wouldn’t close.  The replacement room they gave me smelled of sweat and wee.   Other than that the hotel is nice and reasonably priced.  Parking is good.  Cleaning needs to be prioritised to improve the experience

No problem with food. The location was excellent. I arrived in the morning, so I had my luggage checked in, but when I checked in, it was very quick and I already had my luggage in my room. Overall it was a satisfying stay.

I took my wife here for her 60th, amazing staff receptionist charlotte was warm and knowledgable, very kind giving us a token due to birthday. The infinity pool is amazing warm clean, Shrigley would make much more money if they served drinks while in the pool, but we would still be there now. The rooms are adiquate they are clean, the shower's are amazing, Dinning for evenning meal again was excellent, the service is 11/10 and I have been in a number of Spa the meal cost were really well priced with excellent food. Breakfast in the morning self service again pleanty to choose from and again tasty with great choice. It is a amazing spa with the ability toplay gold or have a number of treatments, and well priced, I will return there

My husband had a broken bone in his leg we where booked a room on the first floor. When he saw us he arranged for our room swap, offered us tea and coffee whilst we waited for this to be arranged. All staff were very professional and courteous offering to take our bags to the room. We will plan another trip as we were unable to use the facilities.