Apartments di Lazio, Italy

Super tolle Lage! Etwas schwer mit Tür öffnen und Internet aber es geht 

HiSuite Rome has two kinds of accommodation: regular hotel rooms and two or three small two-bedroom apartments, each with separate entrance. As we are a family of five (two parents and three children aged 16, 7, and 1,5 years), we got an apartment. The apartments are located in a separate house just opposite to the hotel reception on a narrow and truly authentic street in the old center of Rome, in a few minutes' walk from Piazza Navona. Each apartment has an entrance door with a codelock, which opens into a living/dining room with a kitchenette complete with a fridge, a coffee machine, and a toaster. One of the two bedrooms is one level above, another is one level below, underground (and without natural light), all three levels being connected with staircases. From the photos in the hotel website it was not clear that the apartment is organized in as many as three levels (although the staircase was of course clearly visible), but this is a nice detail adding much to the cozy character of the space. Note however that living in this space involves using stairs a lot. Both bedrooms are equipped with shower and toilet, and there is one wardrobe with a small safe upstairs. The tasteful decoration of the apartment, as well as the hotel's lobby, deserves special mention, and every morning it was delightful to see the beautiful Baroque frames of windows just opposite to ours. The hotel is apparently owned by a family, and the owners were really friendly and thoutful. We kept contact via email and WhatsApp with Laura, Giulia, and Mike (Michele?), and this experience was pleasant and memorable. The hotel team helped us book comfortable and reasonably priced transfers from the Fiumicino airport and to the Termini train station, and both taxi drivers were punctual and dependable. We had an early inbound flight, and the hotel provided us with early check-in free of charge (without us asking for it). On the day of checkout our luggage was kept until the taxi arrived in the evening. The hotel also provides to its guests a memo with a useful selection of eating and cultural addresses, and Laura readily gave lots of practical advice regarding visiting the city's attractions. HiSuite Rome does not have breakfast room, but there is a cafe next door. We however did not use it, because it was nice to have our own breakfasts at our place. All in all, our experience with HiSuite Rome is perfect. They provide normal service that you expect from a hotel of this class, but do everything with much attention to detail, in a thoughtful, friendly and dependable manner that goes beyond what's expected. I would definitely recommend this place to anyone wishing to explore Rome from a nice and historical location, and will check their website first should we be coming to Rome again.

The room is small. There's Wi-Fi. The bathroom is shared between two rooms. There's shampoo, bar soap, towels, and a hairdryer. The room also has a fridge, a hot plate, a sink, and dishes. I stayed in mid-December, and the heating was only in the bathroom. The room temperature was comfortable even without additional heating.

The room was quite spacious, like a small suite. It had an electric kettle (which was broken and had to be replaced) and a capsule coffee machine (it leaked, but was still usable). The bathroom was too small, and the shower even smaller. The showerhead was poorly installed, making it awkward to stand comfortably. We stayed for four days, and the breakfast was exactly the same every morning – not a buffet, but a fixed set meal. It was enough to keep you from starving but certainly not filling: a few wilted leaves, a couple of cherry tomatoes, a fried egg, one or two tiny bacon slices, one slice of toast, one small piece of cake, a cup of coffee, a cup of juice, and a yogurt per person. What I really want to talk about is the front desk. We unfortunately encountered the most impatient woman mentioned in other reviews. It was as if we owed her money; she had a cold, impatient demeanor the entire time. My goodness, after so many trips to Europe, this is the first time I've encountered such a terrible front desk. If she dislikes her job so much, she should find a new one, rather than being angry all the time – it's bad for her health! 🧐 The following is my husband's comment; he insisted on adding a few words: 🧐 I am very surprised. I seem to owe money for this hotel. The staff, a lady, seems unhappy with this **** job. All the time of check-in, she was rather angry. Even if life isn't fair to this lady, you can't lose temper with clients. So far, I still think, why?

Most beautiful place Very clean and modern I recommend No problems with the staff

**A Spotless Stay with Exceptional Support** This Rome rental exceeded expectations! The apartment was impeccably clean and well-maintained, with modern amenities that made our stay comfortable and hassle-free. What truly stood out was the agency’s **outstanding hospitality** – they responded instantly to every inquiry, provided detailed local tips, and even helped arrange transportation for our early morning flight. While the space was compact (typical for central Rome), its clever design maximized functionality. Though not mentioned in the listing, we were pleasantly surprised by the quiet neighborhood despite being within walking distance to major attractions like the Colosseum and Trevi Fountain. If you prioritize cleanliness, responsive support, and a central location, this rental is a fantastic choice. Perfect for travelers who value efficiency and a stress-free experience in the Eternal City!

The staff at the hotel were very friendly polite and always happy to help with questions asked eg where to eat, how to get to the main attractions etc. We found that the kettle in the room was leaking and when we came back from a walk they had already put a new one in the room. The hotel is conveniently placed within walking distance of some of the attractions and close to all food and drinks places. When we return to Rome we will certainly book this hotel again.

Overall it was good, but there are a couple of moments that have spoiled the impressions, and mostly those are moments of recreation organization. So, a day before settlement I didn't get instructions on settlement, and I didn't know how to act, where to take the keys, whether someone will meet me, at least the phone of the administrator (Acting!). when I arrived I went to the building at the address, the phone in the voucher. There was just an entrance door without a reseption. No one answered the phone in the voucher. But the sign in front of the door was given the phone number, the girl replied, but said she no longer works in these apartments, but gave the current phone number to Mikael, an employee or host. It was good that he replied quickly and sent all the details further. I left my luggage and settled later. The opportunity to leave my luggage This was the main advantage of the apartments! :) When I was inhabited, I met Mum Mikaele, who does not speak English at all, unfortunately. This is why she probably couldn't explain how to use the elevator, and that in case of problems with the entrance door, it can be opened by code. So when we arrived at 23:30 and we had the key not opening the door, I wrote / called Mikael again, he sent the code. And after all, it could have been sent out earlier, and then we would have no stress.

The best accommodation of the entire trip! Better than the same hotels in Paris and London! Several advantages: 1. Convenient location: within walking distance of the Vatican Museums and St. Peter's Basilica; a 2-minute walk to Metro Line A, 3 stops to the Spanish Steps, and 6 stops to the train station. 2. The apartment has a kitchen and is fully equipped; a wet market is just 200 meters away, where you can buy a large boneless steak for 20 euros! 3. Spacious rooms, suite design; the owner is generous and provides complimentary wine and drinks!