Hotel Dengan Bar di Tirana, Albania

I recently had the pleasure of staying at the Mercure Hotel in Tirana, and I must say, it was an exceptional experience from start to finish. The hospitality provided by the staff was truly outstanding and made my stay incredibly enjoyable. First and foremost, I want to highlight the incredible friendliness and professionalism of the entire team. Andriane, from the restaurant, went above and beyond to ensure that every meal was perfect, always greeting guests with a warm smile and attentive service. The women at the reception desk were equally impressive, always ready to assist with any inquiries or needs, making the check-in and check-out process seamless and pleasant. The gentlemen at the rooftop bar deserve a special mention as well. Their courteous demeanor and excellent service added an extra layer of enjoyment to the evenings spent there. The food at Mercure Hotel is another standout feature. Every dish was delicious, well-prepared, and presented beautifully. Whether it was breakfast, lunch, or dinner, the culinary experience was consistently top-notch. Additionally, the hotel's amenities, particularly the swimming pool, were fantastic. The pool was clean, well-maintained, and provided a perfect spot to relax and unwind after a day of exploring the vibrant city of Tirana. Overall, my stay at Mercure Hotel was marked by exceptional service, delicious food, and excellent facilities. I highly recommend this hotel to anyone visiting Tirana and looking for a place that truly understands the importance of hospitality. Thank you to the entire team for making my stay so memorable!

We booked a room to ourselves so had separate toilet and shower. Nice room, although barely space to put stuff on but considering the price and location, still excellent value for money. Melissa and her sister (we'd assume she is your sister Melissa, so very sorry if we got it wrong) are very nice, Melissa answered our questions of how to get where and recommended a nice restaurant. No kettle in the room but downstairs kitchen is for shared use - you can borrow cutleries and mugs/glasses, just ensure they are returned promptly. I saw some residents using the cooker etc. to cook meals, but we didn't do that. Guess would be handy. Nowhere to hang up washing in our family room but again, you can borrow coat hangers and there is an airer in the garden, so all basic needs are sorted. All guests we had talked to were very friendly too. If anything during our stay that was a bit strange, may I just mention (politely), was the lady working at the breakfast, I did not get her name because we barely had any conversation with her (as we usually do naturally and pleasantly with other service staff, everywhere we visit), but from our first ever communication with her, we felt that she was not very approachable. We felt as if we were being scrutinised and the contact was just cold, with reflection, we couldn't think of anything that we had done wrong, and deemed ourselves good guests (like we already clean after ourselves and were always polite), and we did not eat a ridiculous amount of food compared to other guests we had observed (it's a breakfast buffet upon booking, right?), so we couldn't think of any reason why we felt the lady was not very willing to help us from our 1st morning in the kitchen (a big contrast to Melissa and her sister). Not sure if there was any miscommunication or simply personal bias, what bothered us more was the lady seemed a lot nicer to some other guests (and when I checked again the reviews, there were lots of nice mentions of the breakfast lady, which just made we feel even worse, though we were not sure if those were talking about the same lady), Anyway, I tried not to take it personal and we had no idea why it made us feel that way, but this was the only thing that made us feel uncomfortable during the stay, every thing else was very good, so overall, we should give a top score. Thanks Melissa and sister!

A disappointment!!! We booked and payed for one night in AS Tirana, in advance. Once we got there, at the check in, the reception staff told us we had to pay an extra fee which was composed by the city fee and mandatory fee: 20€/person/night. Honestly, this price does not make any sense. This is almost the price for one night! No receipt with the described fees were provided to us! In any moment this was informed in the reservation and this never happened before in any hotel in Albania. After some research on this, we noticed this already happened to other people and the values vary a lot. Watch out for this! Regarding the room, the hotel apparently have 4 starts, but the floor was lifted up due to water and there was only one blanket. The breakfast was super poor, with very few options. The existing options runned out very fast and we had to wait a lot of time for the food to be replaced. In terms of location, its a 25min walk from the city center and its not easy to find the hotel. The internet was good. Overall, not pleased with this choice, and due to the extra fees we are relieved that we only stayed one night! Suggestion for the hotel: include this on the price!

What a fabulous hotel, it's right next to the Eastern bus terminal. (Literally just below the hotel). It is 30 minutes from Tirana airport and the hotel arranged pick by taxi at a very reasonable cost. The hotel is only about five months old, so everything is very clean and fresh. The room was a good size, bright, very clean and well appointed. The large white bath towels were excellent. There is a shopping mall immediately next door with a supermarket, mobile phone shop (better to buy your sim card here than at the airport). There is also a selection of typical mall food outlets. Breakfast, was quite a spread with something for everyone. The staff were very efficient and friendly. Unlike typical hotels near a bus station, this one was exceptional in comparison. Credit card machine was not working, so we had to pay cash. (To be fair the staff tried repeatedly to get the card machine to work, my card worked everywhere else with no problem). In summary, excellent choice of hotel if you are arriving or departing from the airport and want to avoid going into the centre of Tirana. Equally perfect if you plan to use the Eastern bus terminal for onwards travel. Would happily recommend to family and friends.

The front desk staff were extremly helpful and assisted us with many adhoc requests and queries. I especially wanted to highlight the great job done by Daila, she was friendly and made our stay more memorable.

We had a wonderful staying at Troci Hotel! Everything was beyond perfect. Rooms were really clean and supplied with everything that was needed. Also, the hotel staff were so so polite and helped us with everything we’ve asked for. 5 stars also for the manager of the hotel, he was very hospitable and made our trip much more enjoyable by offering us tips on what to visit and best restaurants and even helped us with the transportation to Tirana. For sure we will return here!

Beim Check in lag dem Hotel angeblich keine Info über unseren Zimmerwunsch vor, als der Kollege nachschaute war der Zimmerwunsch doch vorhanden und man bemühte sich ein passendes Zimmer für uns zu finden. Das hat dann auch alles geklappt. Das Zimmer ist schön und modern eingerichtet, das Bett ist sehr bequem und groß, das Bad fand ich allerdings in die Jahre gekommen und nicht zeitgemäß. Das Frühstück war mittelmäßig, der Bacon wer kalt und die Eier lauwarm. Das Hotel lag etwas außerhalb, der Fußweg in die Stadt dauert ca 20 Minuten ( zum Skanderbeg-Platz). Alles in allem ein Aufenthalt der in Ordnung, aber nicht überragend war.

It is in best location in Tiran. Very near to touristic place. Near hotel have all coffee shops and resteurants. Room had balcony and very new and clean hotel. I like it. Next time if i visit Tiran %100 i ll stay again this hotel.

I stayed here for 9 days. First of all, this is in a great location. Many of the city attractions including the Skanderbeg Square are within 20 min walking distance. There are lot of great restaurants near by including Opa Greek street food, Juvenilia.. Taxis are right across. There are currency exchanges close by as well. Also if you book any tours, this hotel can be selected as a pickup spot. Room was spacious. Only concern I had with the room was the floors were old and the wooden floors were coming off but this was only in room 6. Others seem to have newer floors. Comfortable bed. Unfortunately TV wasn’t working since there was an issue with the cable payment per the staff. Breakfast was good. Every day it changes but you always get croissant, Orange juice and coffee(Latte or Americano or Espresso etc.). Breakfast area also becomes a bar in the evening. Staff were wonderful. I had interactions with all of them. Very friendly people. Overall I enjoyed my stay here and I would stay here again in a heartbeat.

I recently had the pleasure of staying at the Mercure Hotel in Tirana, and I must say, it was an exceptional experience from start to finish. The hospitality provided by the staff was truly outstanding and made my stay incredibly enjoyable. First and foremost, I want to highlight the incredible friendliness and professionalism of the entire team. Andriane, from the restaurant, went above and beyond to ensure that every meal was perfect, always greeting guests with a warm smile and attentive service. The women at the reception desk were equally impressive, always ready to assist with any inquiries or needs, making the check-in and check-out process seamless and pleasant. The gentlemen at the rooftop bar deserve a special mention as well. Their courteous demeanor and excellent service added an extra layer of enjoyment to the evenings spent there. The food at Mercure Hotel is another standout feature. Every dish was delicious, well-prepared, and presented beautifully. Whether it was breakfast, lunch, or dinner, the culinary experience was consistently top-notch. Additionally, the hotel's amenities, particularly the swimming pool, were fantastic. The pool was clean, well-maintained, and provided a perfect spot to relax and unwind after a day of exploring the vibrant city of Tirana. Overall, my stay at Mercure Hotel was marked by exceptional service, delicious food, and excellent facilities. I highly recommend this hotel to anyone visiting Tirana and looking for a place that truly understands the importance of hospitality. Thank you to the entire team for making my stay so memorable!

We booked a room to ourselves so had separate toilet and shower. Nice room, although barely space to put stuff on but considering the price and location, still excellent value for money. Melissa and her sister (we'd assume she is your sister Melissa, so very sorry if we got it wrong) are very nice, Melissa answered our questions of how to get where and recommended a nice restaurant. No kettle in the room but downstairs kitchen is for shared use - you can borrow cutleries and mugs/glasses, just ensure they are returned promptly. I saw some residents using the cooker etc. to cook meals, but we didn't do that. Guess would be handy. Nowhere to hang up washing in our family room but again, you can borrow coat hangers and there is an airer in the garden, so all basic needs are sorted. All guests we had talked to were very friendly too. If anything during our stay that was a bit strange, may I just mention (politely), was the lady working at the breakfast, I did not get her name because we barely had any conversation with her (as we usually do naturally and pleasantly with other service staff, everywhere we visit), but from our first ever communication with her, we felt that she was not very approachable. We felt as if we were being scrutinised and the contact was just cold, with reflection, we couldn't think of anything that we had done wrong, and deemed ourselves good guests (like we already clean after ourselves and were always polite), and we did not eat a ridiculous amount of food compared to other guests we had observed (it's a breakfast buffet upon booking, right?), so we couldn't think of any reason why we felt the lady was not very willing to help us from our 1st morning in the kitchen (a big contrast to Melissa and her sister). Not sure if there was any miscommunication or simply personal bias, what bothered us more was the lady seemed a lot nicer to some other guests (and when I checked again the reviews, there were lots of nice mentions of the breakfast lady, which just made we feel even worse, though we were not sure if those were talking about the same lady), Anyway, I tried not to take it personal and we had no idea why it made us feel that way, but this was the only thing that made us feel uncomfortable during the stay, every thing else was very good, so overall, we should give a top score. Thanks Melissa and sister!

A disappointment!!! We booked and payed for one night in AS Tirana, in advance. Once we got there, at the check in, the reception staff told us we had to pay an extra fee which was composed by the city fee and mandatory fee: 20€/person/night. Honestly, this price does not make any sense. This is almost the price for one night! No receipt with the described fees were provided to us! In any moment this was informed in the reservation and this never happened before in any hotel in Albania. After some research on this, we noticed this already happened to other people and the values vary a lot. Watch out for this! Regarding the room, the hotel apparently have 4 starts, but the floor was lifted up due to water and there was only one blanket. The breakfast was super poor, with very few options. The existing options runned out very fast and we had to wait a lot of time for the food to be replaced. In terms of location, its a 25min walk from the city center and its not easy to find the hotel. The internet was good. Overall, not pleased with this choice, and due to the extra fees we are relieved that we only stayed one night! Suggestion for the hotel: include this on the price!

What a fabulous hotel, it's right next to the Eastern bus terminal. (Literally just below the hotel). It is 30 minutes from Tirana airport and the hotel arranged pick by taxi at a very reasonable cost. The hotel is only about five months old, so everything is very clean and fresh. The room was a good size, bright, very clean and well appointed. The large white bath towels were excellent. There is a shopping mall immediately next door with a supermarket, mobile phone shop (better to buy your sim card here than at the airport). There is also a selection of typical mall food outlets. Breakfast, was quite a spread with something for everyone. The staff were very efficient and friendly. Unlike typical hotels near a bus station, this one was exceptional in comparison. Credit card machine was not working, so we had to pay cash. (To be fair the staff tried repeatedly to get the card machine to work, my card worked everywhere else with no problem). In summary, excellent choice of hotel if you are arriving or departing from the airport and want to avoid going into the centre of Tirana. Equally perfect if you plan to use the Eastern bus terminal for onwards travel. Would happily recommend to family and friends.

The front desk staff were extremly helpful and assisted us with many adhoc requests and queries. I especially wanted to highlight the great job done by Daila, she was friendly and made our stay more memorable.

We had a wonderful staying at Troci Hotel! Everything was beyond perfect. Rooms were really clean and supplied with everything that was needed. Also, the hotel staff were so so polite and helped us with everything we’ve asked for. 5 stars also for the manager of the hotel, he was very hospitable and made our trip much more enjoyable by offering us tips on what to visit and best restaurants and even helped us with the transportation to Tirana. For sure we will return here!

Beim Check in lag dem Hotel angeblich keine Info über unseren Zimmerwunsch vor, als der Kollege nachschaute war der Zimmerwunsch doch vorhanden und man bemühte sich ein passendes Zimmer für uns zu finden. Das hat dann auch alles geklappt. Das Zimmer ist schön und modern eingerichtet, das Bett ist sehr bequem und groß, das Bad fand ich allerdings in die Jahre gekommen und nicht zeitgemäß. Das Frühstück war mittelmäßig, der Bacon wer kalt und die Eier lauwarm. Das Hotel lag etwas außerhalb, der Fußweg in die Stadt dauert ca 20 Minuten ( zum Skanderbeg-Platz). Alles in allem ein Aufenthalt der in Ordnung, aber nicht überragend war.

It is in best location in Tiran. Very near to touristic place. Near hotel have all coffee shops and resteurants. Room had balcony and very new and clean hotel. I like it. Next time if i visit Tiran %100 i ll stay again this hotel.

I stayed here for 9 days. First of all, this is in a great location. Many of the city attractions including the Skanderbeg Square are within 20 min walking distance. There are lot of great restaurants near by including Opa Greek street food, Juvenilia.. Taxis are right across. There are currency exchanges close by as well. Also if you book any tours, this hotel can be selected as a pickup spot. Room was spacious. Only concern I had with the room was the floors were old and the wooden floors were coming off but this was only in room 6. Others seem to have newer floors. Comfortable bed. Unfortunately TV wasn’t working since there was an issue with the cable payment per the staff. Breakfast was good. Every day it changes but you always get croissant, Orange juice and coffee(Latte or Americano or Espresso etc.). Breakfast area also becomes a bar in the evening. Staff were wonderful. I had interactions with all of them. Very friendly people. Overall I enjoyed my stay here and I would stay here again in a heartbeat.

ottimo il servizio di accoglienza, un po' meno preciso il servizio di sala. Struttura confortevole e ottima la posizione. cibo e bevande di alto livello.

Friendly owner

The resort is very well maintained and very clean. The check-in was quick. We were welcomed by Mary, Resarta and Raul, fantastic and kind guys who immediately gave us a warm welcome 🥰. They explained to us all the services and meal times. The rooms are spacious, equipped with all the comforts. In the bathroom you will find shampoo, shower foam, body cream, toothpaste and toothbrush, even a manicure set. There are 2 restaurants, one buffet and the other à la carte. In the buffet restaurant, you will find chef Atilla with his staff who will delight your palate. The chef is a very kind person, he welcomes all customers with a smile. The dishes are delicious and the restaurant is full of all kinds of food! Every day you will find fresh salad, variety of meat and fish, local cheeses, sweets and fruit. And then the chef creates works of art in the watermelon. He cut the watermelon peel and made one with my face. What a kind thought. Thanks again chef 🙏🤲🏻🥰 The resort has a SPA too where you can relax. Im Preis des Aufenthalts besteht das Schwimmbad, der Sauna und das türkisches Bad. Other services as massages are obviously paid. In the à la carte restaurant you can eat well and you don't spend much but the right price. The pasta is well cooked (and I'm Italian) and the pizza can be improved. The service is good, but here too you can improve and get better !!! Here, I had the pleasure of meeting the director Aminka, a woman! Between women we understand each other immediately! We talked a lot and she was very interested in my opinion. Listening to a customer always leads to great solutions. Thanks again to everyone, we will definitely be back. 🌹🌹🌹