Hotel Dengan bar di Flemish Brabant, Belgium

Very disappointing stay We stayed at the Hilton Garden Inn Brussels Airport with my wife and our two children, and unfortunately the experience was far below what you would expect from a Hilton property. The room itself was spacious, modern and nicely designed, which is the only positive point of this stay. However, I had clearly booked the room for four people, and this was also confirmed in my booking. Yet when we arrived, there was only one double bed and a sofa bed — without any bedding provided for the sofa bed. With two children, this immediately became a problem. To make matters worse, the coffee machine in the room had only one paper cup and no proper mugs, which feels very cheap for a Hilton hotel. The TV in the living area was not working at all, which added to the frustration after a long day of travel. When I called the front desk to explain these issues, the staff member was rude and dismissive. He even claimed I had only booked for two people, despite me having the confirmation clearly showing four guests. There was no apology, no willingness to help — just an unpleasant attitude. Overall, this stay felt unprofessional and poorly managed. For a Hilton Garden Inn near an international airport, this level of service is simply unacceptable. I would not choose this hotel again and cannot recommend it to families.

Booked this room due to having an early flight the day after in Brussels airport. It did not disappoint! The hotel has a parking and is located very close to the airport. The staff is very friendly and efficient. This hotel is actually much cheaper than all the other airport hotels in Brussels, while offering a service as good or even better.

The location of this hotel is perfect if you're having a flight. I could see the departure hall from my room. The room was spacious and quiet at night. However, I do feel that the price is a bit high for what you get.

The outside was clean . The inside was clean also and the staff was very friendly. The room was quiet and clean. I would stay there again.

The receptionist was awesome. He got us rooms suited for the family and was very friendly. The guys are the restaurant were great, made sure we were ok. It was great meeting other guests, we played and socialise. The experience was worth it, I would recommend Holiday Inn Brussels Airport to any traveller

There were no slippers in the room. There was a gap in the room door. It was scary while sleeping because the door was constantly vibrating in the void. there is a locked door which connects next hotel room, all the sound from the next room came to me. but the facility was clean. It's an average place, not a very nice place in my opinion.

The room was spacious and clean. Very nice room decor. The bed was so comfy that we had a very good sleep. The room lightings were conveniently set - can choose different 'scenes' for different purpose. Breakfast buffet line was decently good. I also like the idea that the hotel provides sparkling water on tab.

Très bon service : Il manquait la télécommande et le personnel en a trouver une de remplacement en moins de 5min. Top!

酒店位置離機場很近，有免費穿梭巴士，每二十分鐘一趟，巴士位置對於第一次來的遊客有點不好找，在packing 0層 靠近外圍E站牌，臨近是火車站進站口附近。早餐種類不是很多，但味道也還可以。入住時間下午3點，提前入住需要付費。

Excellent hotel. Very clean and new room. Also very quiet despite planes flying in the neighborhood. It had many small extras like an umbrella rental. I can appreciate this as I forgot my umbrella :)