AAnonymous UserI spontaneously decided to visit Hainan for a few days during the May Day holiday and booked this hotel in a hurry. The online reviews were mixed, so I was quite apprehensive before arriving, but I ended up being quite satisfied.
First, there's our butler, Cici. She's a lovely girl who was incredibly responsive to all our requests and organized everything thoughtfully. I'm really grateful to her.
Second, the villa-style rooms mean you don't have to worry about noise; it's very quiet and private. The bedding is also more comfortable than what you usually find in Sanya hotels – the mattress isn't too soft, which is perfect for someone like me who struggles with sleep.
Third, having a private pool means you can swim whenever you like. And right after a swim, you can hop into a hot shower; the hot water pressure was excellent.
Fourth, the hotel's pest control is pretty good. There were no mosquitoes, and the villa's small courtyard only had tiny ants, unlike other Sanya villa hotels where you often see large insects everywhere.
Fifth, the location is great. In a 'food desert' like Sanya, convenient food delivery is really important.
Here are the downsides:
First, the decor is quite basic. However, I don't really mind that; it was clean, so I was okay with it.
Second, the food is just so-so. The breakfast is fine for a standard hotel, but for a resort, it's a bit subpar and the taste is very ordinary. Villa guests only get one type of fresh juice daily, and breakfast only runs until 10:30 AM.
Third, aside from Cici, the other staff members seemed very unmotivated. Even though breakfast starts at 7:30 AM, not all the food was out, and there wasn't a single staff member present.
During our stay, we had a minor issue with the buffet in the main building. Cici and the restaurant manager there resolved it immediately once they found out. Their attitude was great and very sincere. You can tell the hotel genuinely wants to provide good service, but perhaps they're working with a limited budget, as the hotel industry in Sanya is incredibly competitive.
Overall, it's a very good value-for-money hotel, and I would definitely come back.
Tunjuk Lagi