Terokai Ulasan Tetamu Hotel di Hainan

Yalong Bay Earthly Paradise Birds Nest Resort
4.7/53710 Ulasan
Teluk Yalong
The hotel is beautifully located, but getting there was a bit complicated. The taxi driver dropped us off at the entrance gate of Yalong Park, and we had difficulty reaching the hotel. Despite sending an email in advance asking for the WeChat contact, we received no response. We only managed to reach the hotel by phone with the help of a kind lady at the entrance, who arranged for our luggage to be picked up at the park gate. The room (Peacock villa nr. 5017) was truly beautiful and worth seeing, simply wonderful. It was also very clean, and the air conditioning was strong and effective. We dined at the Thai restaurant, but the dishes had a strong Chinese influence, which might not appeal to all Western guests. Unfortunately, the Western restaurant was closed during our stay. We were transported to the various attractions in the park by a VIP shuttle bus. Leo provided us with his WeChat contact, which made exploring the park possible despite our lack of Chinese language skills. English is not spoken at the hotel, which made communication challenging. Leo had to send us the tickets for the attractions via WeChat, which was a bit complicated. It would have been more convenient if the tickets were provided at check-in. Overall, the hotel is truly worth seeing, but one night is sufficient in our opinion. Checking out was also hassle-free, but the 1000 RMB deposit was only refunded upon request. We particularly want to thank Leo for his exceptional efforts in ensuring we had a wonderful stay. His assistance was invaluable and greatly enhanced our experience. In summary, a beautiful hotel with some logistical challenges, but definitely worth a visit.
Wanda Realm Resort Sanya Haitang Bay
4.5/53199 Ulasan
Teluk Haitang
This was our first time in this hotel and we enjoyed a lot! The staff is really kind. Apple could speak English and she offered an upgrade for the room during check in. The view was amazing. But especially Beck helped us a lot, resolving all our doubts or questions. He was great for us to spend a great time. The breakfast at the hotel is really good, with a lot of options ( noodles, guangdong steam, a bakery room…). The hotel has 4-5 pools, one of them with slides. And there was a foam show everyday 17-18h. The beach , 5 minutes walking was wonderful: clean, almost empty. What we also liked was all the plants around the hotel. There were also a hainan restaurant and Chongqing hotpot. We are looking forwards to come back very soon! We loved this hotel!
Shangri-La Sanya
4.8/517690 Ulasan
Teluk Haitang
Sangat berpuas hati menginap! Kakitangannya baik dan hormat. Bilik sarapan mempunyai ruang khas untuk kanak-kanak mengambil makanan, dan kawasan tayangan animasi juga telah diatur dengan teliti. Hotel ini sangat mudah ke pantai, suhu air di kolam renang sesuai, dan tidak sejuk pada waktu malam. Terdapat juga pesta gelembung di kolam kanak-kanak~~ Perlu dinyatakan bahawa Qiu Caixia, yang bertanggungjawab untuk membersihkan bilik tetamu (saya teringat jenama namanya!!), secara aktif bertanya keperluan kami, dan secara intim membantu kami menukar kepada katil double dan katil sofa, supaya kita menjadi dua besar. Pengalaman hidup yang kecil telah banyak dipertingkatkan; kerja itu hebat!
Harman Hotel Sanya
4.6/512088 Ulasan
Pantai Dadonghai
🔔Servis: Perkhidmatan hotel sangat baik. Bilik biasa ditingkatkan menjadi bilik orang tua-anak, dan anda juga boleh check-out lebih lambat. GiHigienis: Tidak ada bau aneh di dalam bilik, tidak ada kelembapan atau acuan, air mandi juga besar, dan penghawa dinginnya kuat. Terdapat juga kolam renang tanpa batas, gelongsor kanak-kanak, dan taman permainan kecil. Sarapan pagi yang paling mengejutkan boleh dimakan seawal jam setengah pagi sebagai sarapan dan makan tengah hari, hotel ini sangat berpuas hati dengan penilaian keseluruhan harga ini.
Ocean View Resort Yalong Bay
4.5/56254 Ulasan
Teluk Yalong
We had a nice and really spacious room on the 9th floor, with a beautiful mountain view, quiet and relaxing. It was cleaned every day, and the bed sheets every other day. There is a great fitness room which we used daily for cardio and weight training. We paid for a room with breakfasts and there were plenty of options, oats, eggs, ham, sweet potato, vegetables, fruits, meat, rice and noodles, bread, jam and butter, coffee machine, milk, yogurt, coconut milk, juice... it's fresh and tasty. The beach is in front of a hotel, nice sand and clear water, plenty of waves though, so there were a couple of swimming zones fenced with buoys. People are selling fresh mango, watermelon and pineapple on the beach, convenient for a healthy snack break. Plenty of water sports available, we wanted to rent a water scooter, but the coach must be on the scooter with both of us, so we gave up. Anyway, we enjoyed our stay and we would choose this hotel again when in Sanya.
Luhuitou Sanya Resort
4.5/5812 Ulasan
Pantai Dadonghai
This was our second time at Luhuitou and it didn’t disappoint! Although the first few days the hotel breakfast was in the banquet hall due to refurbishment it didn’t dampen the experience. The room is lovely and the view is amazing. The quality of the food is always great and we really like the Thai restaurant on site. The pool is great too but the decking needs a little refreshment. One of the best features is the beach area which the hotel staff provide sunbeds for. The staff are all so lovely and welcoming!! Everyone has a smile on their face and I’m not surprised because the hotel is stunning! We will continue to come here in the future!
Hilton Haikou
4.7/58310 Ulasan
Guomao
he Hilton Haikou is a very well located hotel and probably one of the best in Haikou. On arrival there was a heavy rainfall which caused me to get quite wet walking from the taxi to the hotel entrance. I booked the room online via trip for me and my travel companion with the payment in hotel option. Online-Prepayment was not possible. On check in, given that I was very wet because of the rainshower I was quite unsatisfied with the service. First there was apparently some issue, wether I or my companion booked the room because the order of names on the booking showed my name in second place. Also my companion wasnt with me at that time because of a one day delay. In my opinion it shouldnt be a matter who booked the room since both of our names were given, regardless of the order. This issue took some extra time which is very inconvenient if you are dripping wet and just want to rest. Secondly when it comes to payment instead of the 1959 RMB, 2000 RMB were deducted from my WeChat account without any communication about the deviation. I also only realized it later when I already arrived the room and was very confused what the 41 RMB were for. Like I said it has not been communicated to me at all. Maybe a tip or was it meant as a deposit? (Even though it would appear to be a very odd deposit amount and tipping in China is not a thing) I guess from a 5 Star Hilton I could expect accuracy and clear communication when it comes to payment. Which brings me to another downside. Even though my Mandarin is sufficient enough, I was very surprised that at a Hilton of this price category none of the staff at check in nor other employees were able to speak English. So for foreigners who dont speak Chinese this would be a bit difficult. The next day I went down to reception again to ask about the 41 RMB and was offered a refund, yet the reason why it has been deducted in the first place still remains unknown to me. Another small issue appeared at breakfast when I asked one of the waitresses where the tea/ teabags is/are located. I formulated my request precisely in Chinese and the lady was just behaving awkward and walked away. I thought maybe still something would happen, but 10 minutes later still nothing. Luckily I was able to find the overseeing waitress, asked her the same question and found out that the Teabags are not openly presented at the buffet (Which is an unexpected inconvenience for a 5-Star hotel yet again, + the tea choices are very limited) My last complaint is the minibar. I have been at budget hotels before, which offered a free minibar which is refilled every day. Why are there so many things in this Hotel with a hefty price tag. This appears not welcoming given the cost of this Hotel. Especially the price-tag of minibar drinks is outrageous. For example 0.33L Tsingtao Beer 28 RMB…. Speechless. In every shop around you get 0.5L for less than half the price. Now that all my complaints about the service have been mentioned, lets move on to the many upsides of the Hilton: -Great location and rooms -Very good breakfast buffet with many choices -Even better dinner buffet (298RMB/Person) -Great panorama view -luxurious -Some of the staff still did a great job, which is why I still give a 3/5 rating, regardless of previous issues.
Ocean Sonic Resort Sanya
4.7/514398 Ulasan
Teluk Sanya
We had an incredible time at the Ocean Sonic Resort. The service we recieved from Tab zeng( nimo)was amazing. He helped us with everything we needed from booking activities, ordering room service (because the room service staff didnt speak English), upgrading our room on arrival and making sure that our stay was fantastic. This was our 6th time at the resort and our best time yet thanks to him.As always the pool is fantastic and the location in regards to the beach is perfect. I do wish that the Ocean Sonic Resort still had staff and lounge chairs on the beach like they did a few years ago. Other than that everything was fantastic. A big thank you to Tab Zeng! We look forward to seeing you on our next trip to Sanya
Grand Hyatt Sanya Haitang Bay Resort and Spa
4.8/512594 Ulasan
Teluk Haitang
First day check-in was a bit tough as I arrived early in the morning. Room was ready 2 PM. Room didn’t meet my “clean” expectation, so I had to ask for second round of cleaning. I understand it was busy weekend & so many guests to take care of. For this part, Manager Davidson Dong was very helpful! I got room cleaned around 7 PM and he helped me using the Club Lounge in the mean time. Because the trip is for my birthday, the hotel also provided birthday cake & the rose bed. Hotel gym was nice & spacious - but didn’t have smith machine. Beach seems like ‘not’ private exclusive beach - without sun bed - but public without lifeguard. I could fly a drone at the beach, but not in the garden of the hotel - for guest privacy reasons. Overall, it was an amazing experience here at Grand Hyatt. Thank you.
InterContinental Sanya Haitang Bay Resort
4.8/59911 Ulasan
Teluk Haitang
Good: - Beautiful sea-view room with a wonderful panoramic window. - Lovely tropical gardens. - Great swimming pool with lots of shaded areas and a transparent kayak. - Lovely beach with loungers, sunshades and basic amenities (lemonade, towels, beach toys). - Awesome night views. - Amazing open-air aquarium with exotic fish and turtles. - Great amenities for kids (electric vehicles, train, pedal karts, swimming pool floats and boats). - Friendly and helpful staff. - Great location near CDF mall. - Really good breakfast. Bad: - I received a significant electric shock just by touching the front tray of the children’s popcorn machine at breakfast. I immediately informed a member of staff whose response made me feel this was not the first time it had happened. They switched off the popcorn machine and said somebody would fix it. 10mins later we saw the machine was switched on again (the staff member said it was fixed). - The security chain on the door to our room locked itself from the inside after we left the room, so we could not get in when we got back. Had to wait 15-20min for staff to open the chain from the outside, then had to wait another 30-40min for a repairman to replace the old/faulty chain lock - this took a while because the new hardware did not fit properly and the door could not be closed (it was fixed with some loud hammering). The next day, the door couldn’t close again so I had to again wait for a repairman to fix it (more loud hammering). - A few times we had no response when calling “instant service” on the phone. The WeChat service was also sometimes slower than we’d expected, especially for urgent questions. - Tired and worn out exterior and interior decoration (faded/peeling paint, damp patches). - Wobbly fixings (balcony light, toilet paper holder). - Confusing A/C controls (two control panels, no indication what each one is for) - Live music started quite late and was loud - we had to close balcony door to let our child sleep. - Transparent doors to the shower and toilet cubicles. - Inconsistent service at breakfast (some days very attentive, some days not so). - No good value lunch or dinner options. I tried a room service salad which was terrible (it used canned beans, canned corn and canned chickpeas, and processed roast chicken) - surprisingly bad value and quality. - One evening our taxi was not permitted to enter the hotel grounds due to a special event. We had to walk up the long driveway with our (tired) young daughter….it would have been nice for the hotel to offer their electric buggy shuttle from the main road to the lobby. - After the trip, I received an email with a link to the bill, but this link took me to a web page which said an online bill was unavailable.

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Maklumat Perjalanan Tempatan

Bilangan Hotel22,458
Bilangan Ulasan2,469,953
Harga Purata (Hari Bekerja)RM 340
Harga Purata (Hujung Minggu)RM 344