Hotel Dengan Bar di Hainan, China

Rooms are big, breakfast has many choices, near to duty free mall, BUT their receptions was the worst, I asked for another room key since I got down with the wrong room key, the young lady at reception then asked to see my passport, then talking and laughing with her friends then I scolded her n tell her it was kinda late also I had to carry heavy shopping bags and my children was waiting with me. Then she started serious working. Then the next morning I asked them to help me with my packages delivered to the front desk but they ask me to find by my own on different floor since they were busy. The front desk was empty with no guests at all. Too bad the hotel has nice facilities but their service and Receptions are not friendly and unhelpful.

Nice hotel to stay before taking your early flight. The hotel also provides free hotel to airport transfer. The location is good and there are many nice restaurants nearby. Service is great as well. My TV was not working and their boss attended to the issue personally as their technician is out. We got a room change with the help of the boss... Of course... The hotel is also near some nice attractions like the 灵山寺 and 海口天鹅湖动物基地。

Good Hotel. De Humidifier in the room. Decent choice of breakfast. However there was water dripping from air-con on the floor and my mother fell down. Luckily staff dealt with the issue in time.

The hotel is amazing. It’s close to the Bea, safe for solo travels and close to every thing. The front desk was also very helpful

Amazing time here, the staff was so hospitable and the room was amazing. Definitely would recommend to anyone wanting to stay in Sanya. The amenities in the room were unmatched, they were willing to accomodate anything and even have a Dyson AirWrap in the room.

The hotel was spotless clean and comfortable. The room price included lunch, afternoon tea, and late night noodles. Kids loved it. The 19th floor on the roof was a cosy little spot. The pool wasn’t working during the time we stayed but seemed nice on the top floor. Only thing is when checking in it would have been nice if they had a sheet in english explaining the time and meal/package inclusions and whether children had to pay or could enter. Only found info on inclusions from my trip.com booking page.

I had such a wonderful stay at this hotel. Everything was excellent — the room, the atmosphere, and especially the service. The staff were incredibly kind, attentive, and welcoming throughout my stay. I truly appreciated how thoughtfully they took care of every request and made me feel comfortable from beginning to end. Their hospitality made this trip even more special. Thank you for the amazing experience. I would be very happy to stay here again in the future.

Ini adalah kali pertama saya mengunjungi Pulau Haihua. Tetapi selepas pengalaman, ia benar-benar terasa seperti perjalanan yang berbaloi. Dalam perjalanan ke sini, kami menerima panggilan daripada Pengurus Zhenyu, bertanya tentang pilihan bilik kami dan memberikan kami jadual bas ulang-alik untuk stesen kereta api berkelajuan tinggi. Semasa mendaftar masuk di lobi, saya bertemu dengan Pengurus Deng Shanshan. Dia memahami bahawa ini adalah kali pertama kami di sini dan memberi kami pengenalan yang sangat terperinci dengan peta Pulau Haihua. Selepas bercakap tentang perkhidmatan, mari bercakap tentang bilik. Memang benar bahawa bilik itu tidak besar, dan almari pakaian dan bilik mandi di dalam bilik itu agak ringkas, tetapi saya rasa ia boleh diterima sepenuhnya untuk hotel dengan harga ini di kawasan yang indah. Kami tinggal di bilik istana padang pasir. Bilik itu berwarna terang, sangat tersendiri, dan mempunyai sedikit rasa eksotik. Sarapan paginya agak kaya, dan mi Hou'an sangat lazat sehingga anak-anak saya pun boleh makan semangkuk besar. Secara keseluruhan, hotel ini sangat kos efektif. Saya sangat gembira kerana telah memilih Hotel Alburg untuk menginap semasa perjalanan ini! Pasti akan datang pada masa hadapan

I had such an amazing stay at ZRS Nature Resort, Fengbaijing👌🏾honestly, it became the highlight of my entire trip to China! The location is perfect, right by the beach, and my room was absolutely beautiful with a direct ocean view. Waking up to the sound of the waves and falling asleep to it at night was everything👌🏾it gave me such a peaceful, unforgettable experience. What truly stood out to me was the staff. Every single person was incredibly kind, warm, and welcoming. I even tried to tip them, but they politely refused😔that level of genuine hospitality really touched me. The area around the hotel is just as great. The street nearby has everything you could possibly need—shops, food, and activities—and stays lively until around midnight. The beach vibe is unmatched, with fun activities and even parties going on. I honestly didn’t want to leave and wish I could have extended my stay, but I had already booked another hotel in Guangzhou. No regrets at all spending my two nights here—it was 100% worth it! If you’re planning a trip, I highly recommend this place. Just make sure you book the ZRS in Fengbaijing (there are two locations), because THIS is the one you don’t want to miss!?? I WISH I CAN POST VIDEOS.. I have more of videos of the Hotel and the surroundings.

I was pleasantly surprised by hospitality and care of the personnel. We arrived late, almost at midnight, they sent a personal transfer to meet us. The hotel itself is very clean, modern, comfortable and cosy. Worth every spent yuan! The breakfasts were diverse and tasty. The pool is a bit cold in the morning. The children's one is nice. The room was spacious, the cleaning, water and bathroom amenities were provided every day! Thanks for your warmth and care! Special thanks to Sophie who was always only one message and 5 sec away to help with any issue or answer any question. The birthday cake was a pleasant surprise for me, very touching! ♥️