Hotel Dengan bar di Bogota, Colombia

Five stars based on Two star hotel! Hotel location was best that I could find. Its across Transmilenio Museo station which gave access to north of town as well as faster way to the Airport for 3200 pesos (Taxi about 40k). Station has ticket office in front. Right next to Parque de la Independencia, which was nice walking area that has Bull fighting arena and planetarium (which was visible from hotel (if your room is not face this side, there is a lounge in each floor that gives view to both Museo side as well as the park side)). It also is locate right next to Museo de Nacional de Colombia. Only two block walk to start the walking street (Carrera 7) of Santa Fe with various shops and restaurants (walk around the hotel to main street and go south). Only 15-20 min(1 mile) walk to gold museum, then another 5 min to Plaza Bolivia, walk another 15-20 min East to Monserrate. Room: Clean, for its size and price, enough space to put stuff, has safe, but no refrigerator nor coffee machine. its basic. Bed was double but actually like US king size, it was too hard for me. Temp control only has AC so even with AC turned off, the room (1501) was bit cold. Bathroom has hair dryer, simple yet enough space, has shower unit with hot shower (only rain fall option, no hand held). There is couple USB-A & power outlet right to the bed, our was not working. Also a power outlet by the desk area. Security was good, a guard at the main entrance, elevator needs room card for floor access. Front Desk: Surprisingly for an international brand, most didn't speak English, but they were friendly and accommodating. With my minimal Spanish and their minimal English, we didn't have any issue. Front desk also gave us early check in and high floor choice. Food: My room plan included breakfast, food was ample decent quality with meat/eggs, pastries, rice, soup, cold cuts/cheese, sometimes potatoes, about 10 diff kinds of fruits, 4 diff yogurts, couple juices and coffee. Juices were bit off as sometime you get real juice sometime water down to fruit drink. Breakfast is served in Qceveche, next to the lobby, place is not large, but has outdoor sitting area, also serve lunch, dinner and various drinks. We had dinner, food was good, bit pricy compare to outside but reasonable for hotel restaurant (we stayed in AC Marriot in Santa Marta where the food price was 50% higher than Qceveche.) Amenity: none, no GYM or Pool. Does offer bag hold. Has a desk by main door for taxi services (I made a reservation day earlier to go to Grand station for Tourista Tren to Salt Cathedral, driver promptly waited and price was less than expected/ typical taxi fare.) Overall it offer comfy clean room, good breakfast, GREAT location, good service. I will come back again.

The hotel's shuttle service is back this year, which is super convenient. You can catch the shuttle at Gate 1 on the 1st floor of the airport. They'll send you a timetable once you've booked. Breakfast is decent, and luggage storage is available. While the windows don't open, the view is still quite nice.

Our experience was really disappointing, I paid in this platform the full price including taxes and the receptionist charged a double taxes saying was not hee Douro and hotel’s fault just law, here I’ll be adding the capture I took when I bought my service here and it said including taxes, she was so rude and also blaming me for don’t “understand”, read good , don’t understand I had to know they will be charging it , so unprofessional and gross with a client, I’ve been travelling for more than 10 years so try this platform and never had a bad experience till now, I recommend the hotel change their administrative staff they are not the people to treat with other humans. But I have to say the service staff I mean maids and the people in charge of breakfast were awesome, they would fix better in the reception they are so polite and clean, they k it how to respect other people. Gym is so basic but useful, breakfast so delicious, the fudge in the room was broken and no useful and nobody did nothing… last thing they referred my sisters iD, promised to deliver in the room and never did it so we had to go to claim it, this details from the receptionist, that rude woman and the unuseful manager too who said would be reviewing the reservation and who also said we have to claim to the website trip because was trip fault

The location in Candelaria district is perfect, they provide a relatively good breakfast and have a daily room service. That’s all on the good side. There is a lot on the bad side. My room was on the first floor (meaning the second after “planta baja”, so both windows look at atrium where the hotel cafe is, so you hear whatever is happening in the cafe and reception all the time 24/7 and that means talks, piano, calls…there is no sound proofing at all. That’s not all, you also smell whatever they cook in the kitchen and I guess they are not enforcing because in my bathroom I kept smelling tabaco smoke as if I am in packed smoking room in the airport. Also the room probably was nicely furnished 20 years ago but it is all worn out completely, things are virtually falling apart. Seriously..I had plank if the vanity falling when tried to place towel on the hanger and if you seat in the armchair you just sink into it so old and worn out it is. Because of the position of the bed, the cabinet door cannot be opened. There is no kettle, iron, or ironing board in the room. To sum up, the hotel might be an option if you are here for a short stay and it is offered cheap (as it was in my case) but I strongly recommend against staying there longer.

The hotel give the bare minimum of a regular hotel, which is just the room, room service and breakfast The room itself is fine, pretty comfortable, good place to work on the laptop, but doesn’t have basic amenities such as toothbrush, toothpaste nor slippers, and doesn’t refill the shower cap every time room service cleans up, and they don’t refill the bottle of water like in others hotels And the breakfast was adequate at best, sometimes the food is too dry, the only thing I can actually call fresh is the bread, waffles, fruits, juice and hot beverages Lunch was ok, though the pizza I order was too salty, its seems that the only good where the more expensive meal which in hindsight makes sense, but neglecting the lease expensive makes it redundant adding it in the menu in the first place, makes it feel like they’re not sincere with people paying them for the food The staff was nice, the cleaning lady were very polite, and the people from the front desk and staff were very helpful and polite too But I definitely didn’t expect this from a hotel such Hilton, I definitely expected better

Located in the rich area, in the office building, the safety and health of access is tall. There are Japanese dishes downstairs, Mexican dishes, local South American dishes, very convenient, and the service is polite and thoughtful. recommend.

always enjoy returning to IVIN. The location is excellent, close to most of the key places in the city, making it very convenient for a stay in Bogotá. The reception staff is friendly, the room is comfortable and spacious enough, and the design is very pleasant and inviting. Thank you, and see you again next time.

Great location. Breakfast was ok at best, and they were very strict about only offering one hot drink and one water/juice. You had to pay if you wanted a second coffee. No continental offering either. I also had to pay extra to have a side of bacon with french toast. Tried the local breakfast offerings the next day and also not great. On service, they knew the room was for two people but only provided one coffee cup and one glass. The second day they didn’t replace the bath towel. We used the laundry service which was quite slow compared to other hotels that we stayed at in Columbia, but fine apart from being slow. We stayed on the mezzanine level in a queen superior room, the bed was comfy but there was intermittent music blasting from somewhere and the view was of another building so not great. I wish I had paid a bit more and stayed at Click Clack (which was fantastic in Medellin) or the four seasons.

I had always felt very good in this hotel, everyone had been so kind and respectful until today, December 3, 2023, at checkout, when the vulgar and unpleasant receptionist faced a mistake that we did not make, because according to her the payment was not I had made prior to check in I was going to call the police, the day we entered we asked if the payment had been made and they told us yes. We then proposed that they send us a payment link but they did not do it and they did not do it, instead this woman behaved like a vegetable seller, yelling at us and entertaining us in front of the other guests who were checking out, she is definitely not a suitable person To deal with humans, he knows no decency, much less customer service. An efficient and respectful person is supposed to be at a reception, but this lady does not have an iota of decency or education. Well on the other hand I want to give a special recognition to the girl in charge of the restaurant Dyana who should be in a position as reception since she is the most decent and kind person, always attentive to everything and with all her charisma she gets my 10/10 , this is quality staff, the same for Carlos, the bellboy who is full of kindness and efficiency. I recommend you be more efficient in providing. Several payment alternatives were provided to its clients, on a Sunday there was no one to enable a payment link or anyone to monitor the hotel's security.