Hotel Dengan Bar di Cardiff, United Kingdom

The hotel is a wonderful old Victorian building, very close to all major tourist attractions, food shops, pubs and food market. During our 2N stay at the hotel we only faced two issues. 1)the lift is very compact (small) and slow and gave up on the second day of our stay. 2) The sink in the room got clogged but the staff immediately resolved the issue. The hotel staff were kind and courteous. I’d highly recommend staying at The Angel hotel.😊

Great location, convenient for sites. Good rate which included breakfast. Difficult to get to by car. Using Waze is much better. Didn’t get the room type booked but managed for 2 nights. Agent at checkin took several minutes before acknowledging me in the queue. I would have been happy being told ”I’ll be with you in a few minutes” instead of being ignored whilst he chatted with his colleague about what seemed to be an issue. I believe because he was distracted, we weren’t given any hotel information - i.e. location of lifts, breakfast time etc. which is standard. Breakfast service wasn’t great the first morning. Second morning was much better. I think it’s because we arrived at approx. 10:30 on the first day and the team was ready to go as I could hear them counting down the minutes to the end of their shift. No hot drinks offered; told drinks were on the buffet when in fact they needed to be ordered. Drinks eventually brought on asking again, but no cups. Had to ask for them. Quite noisy at night because of all the bars and restaurants outside, which meant the window couldn’t be left open, as the room was quite warm, despite adjusting the temperature of the HVAC system. Very nice, modern hotel, could improve with better staff training.

The location is really convenient for getting around, with train and bus stations nearby. There are also plenty of restaurants within easy walking distance, and Cardiff Castle is just a short stroll away. The room might be a bit on the small side, but it has all the necessary amenities, including a kettle. The reception staff were friendly and very helpful. It would be even better if there was a microwave! There's also a small Thai restaurant not too far away; we actually bought some food from there and ate it in the hotel lobby. Overall, it's a great place to stay. I'd definitely choose this hotel again when I come back to Cardiff.

Location is extremely good closed to Cardiff station. Room is big. Clean bed. Restaurant looks good. Is one of good choice to stay in Cardiff.

I couldn’t not fault the hotel, I amazing stay the staff were very helpful and friendly too. Hotel is right by central, easy access to pubs and restaurants. The room was fabulous too OMG I didn’t wanted come home. :( I had room service I had pasta bolognaise which was blinking lush I wanted another one.

Good location not far from centre of Cardiff. Service was poor, receptionists seemed like they didn’t want to be working there and breakfast staff like their family had just died. That said the breakfast was good quality and the room was good. Needed some cobwebs removed and mould cleaned from bathroom

Hotel was very clean, plenty of parking. Staff were exceptional and as I had misplaced my glasses on day 1, they made every effort to locate them, which they did. I'd left them on the cold water dispenser when I when out. The meals in the restaurant where also excellent. Overall a satisfying stay.

We went to the Royal Hotel not really knowing what to expect.  It is set with a lovely building. The architecture is beautiful.  The hotel is set out in an odd way but I think that adds the character. You enter on the ground floor, go up two floors to reception. There is a small bar there that offers free teas and coffees.  The slug and lettuce down stairs provides you with 20% off of food if you show your keycard.  The staff are really friendly and knowledgeable about the local area.  Location is good and because we were on the 4th floor we couldn’t hear the noise for the streets below.  The room was ok. Aircon in the room with tea and coffee.  Now two great points that I’ve been saving….!!  1. The shower! Let me tell you something it’s like I was sat in a typhoon, Cardiff clearly doesn’t have an issue with its water pressure!  2. The bed, it was luxurious, I was able to sink and sleep so soundly! We need this bed for our house!

The hotel is located in a very nice area where it’s easy to get a taxi or walk anywhere within the town. However, the mobile signal was quite weak, and the hotel Wi-Fi kept disconnecting - I had to log in again every time, which was quite inconvenient when trying to work. The room had a strong smell of rubber or leather, which made me feel sick and gave me a headache throughout my stay. The shower drainage didn’t work properly - no other drainage hole in the bathroom, and it eventually overflowed. I had to call the maintenance team to fix it. After lying on the bed for a short while, I noticed red, itchy patches on my face, almost like insect bites. I later found out that strong detergent used in washing the bedding can sometimes cause skin irritation. That night, I slept with a clean towel over the pillow and asked for fresh bedding the next day. Although my companion didn’t have any issues, I’d recommend anyone with sensitive skin to cover the pillow with a clean towel just in case. Overall, the services provided by the hotel were not bad, but the condition of the room and the reliability of the Wi-Fi definitely need improvement.

We arrived just before check-in time and were allowed to go into a room, but the room had opaque windows. We booked over 3 months ago, just expected what we asked for, not first come put them in there. We then waited for another room, to then get a double bed and a fold away bed instead of two twin beds. Lots of old furniture nonsense which was now in our way as not enough space due to two beds. Beds were comfy but arrangement was not. The breakfast was very nice, could choose kippers if you wanted.