Sadly, I wasn't impressed with the level of cleanliness in the single room but the double room & bathroom were much. The view of the harbour from the room was outstanding. Lots of activities and Christmas parties taking place.
I originally booked with *********** at cost of £158 , as I use this app for train journeys, I looked for the same hotel and it was £118
As you drive into the hotel massive reception room plenty of chairs to chill or have a drink , we where meet with a warm smile from the receptionist, and explained everything
The rooms are big very clean , we eat in the restaurant very average price for decent food , but service charge was high
Only downside is you have to pay parking for your stay
Disappointed with the pool , dirty, no cups available for water, locks broken on doors . Floor slimmy.
Room ok but dusty at the bottom of the tea station, fan not working in bathroom,
Breakfast was terrible, orange juice was really watery and tasteless , plates too hot and no serviettes provided to hold , cereals were ok , no pastries very poor selection for the price , bread was cheap and soggy and when toasted burnt...yuk ! Too much pepper on the tomatoes , baked beans cheap and nasty , sausages were nice, bacon horrible and cooked in clumps so some were under cooked and some extremely crispy and salty.
For the price of £17 a head , I think the breakfast was 1/5. lady staff member was very nice, polite and helpful 5/5.
Sorry to say but we won't be back 😞
I had a wonderful stay at this hotel. The room was clean, comfortable, and well-maintained, with all the amenities I needed. The staff were friendly, professional, and always willing to help, which really made the experience enjoyable.
The location was very convenient, close to major attractions and transportation. I also appreciated the peaceful atmosphere, which made it easy to relax after a long day. Check-in and check-out were smooth and efficient.
Overall, this hotel offers excellent value for money, and I would definitely stay here again and recommend it to others.
good experience, staff are nice, close to the shopping outlet. but I would avoid the parking cause when I come back the other day, there is milk on the window, not sure if they are from the above
Definitely highly recommended : tucked away and yet near amenities (large Tesco, Mc Donald’s and large selection of other food options from Uber). There is also a restaurant within the hotel - nice menu.
Hotel itself is spotless all around (smells nice). Effortless check in and check out. The reception staff was very welcoming and helpful. The room was larger than expected. String WiFi signal throughout. Breakfast was delicious. Pet friendly (£30 per pet). Ample parking but not free (unless included in room).
Staff was very happy and helpful, you leave a sign on your door for 11am if you need beds changed clean towels or extra tea bags etc. Was very happy with my stay, and will stay again
The hotel itself needs a new lease of life. A lock of paint, change carpets and mordenise the bathrooms and furniture. Our chair had stains. Apart from that wow lovely grounds my goodness, staff friendly and helpful, lovely touches like the water and juice available in the reception lobby nice decorated. Loved the gym and pool area too especially the jacuzzi very nice. The ceiling above the roof needs attention, plenty of parking very good and the beds were super comfortable. The TVs well needs bigger and newer ones. Breakfast very nice thanks.
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GGuest UserSadly, I wasn't impressed with the level of cleanliness in the single room but the double room & bathroom were much. The view of the harbour from the room was outstanding. Lots of activities and Christmas parties taking place.
TTaku100Ashford International Hotel worked well for a birthday weekend.Room stayed clean and cozy.Bed gave steady sleep after a long day out.Staff stayed upbeat and helpful.Breakfast offered plenty of solid options.
Spa and pool felt calm and gave a good break.Location made it easy to move around Ashford.
Strong pick for a simple, relaxed celebration.
AAshishRanjanThe perfect location and food in the restaurant is also good. If you plan to check-in after 10-11 PM, I would suggest having dinner before going.
GGuest UserIt's been quite a while since i last stayed at the Kings Arms... and this trip reminded me why!
There is very little choice of Hotels in the area, and Kings Arms is centrally located in Westerham with many decent Pubs and Restaurants in close proximity.
The Hotel had undergone a lot of fairly recent External Renovation and looks amazing from the outside... maybe one day they can progress to modernising the interior.
Bar Area and Restaurant areas are absolutely fine, and you cannot fault the friendliness and helpfulness of the Staff.
However, the journey upstairs with the threadbare carpet kinda lets you know what is instore for you inside the room.
On this most recent stay, the room itself was HUGE! I booked a deluxe Double. Massive Bed, and ample furniture.
Carpet threadbare in places and the Central Heating Radiator didn't work. A small Electric heater had been placed in the room, but due to the enormity of the size, it was inadequate to produce any real warmth in the room. Poor quality lighting.. but i thinks that made me by design!
The Bathroom was equally large, but similar to the room (and others i've stayed in previous) i suspect maybe the 1980's was the last time it had a facelift. It was adequate to take a wee, and clean my teeth.. but i could only imagine my wife's reaction to the sheer thought of taking a Bath in there!
It's such a shame really... perfect location to stay for either Business while working at Biggin Hill Airport, or for a weekend getaway with the wife.
However, if the latter... i would seriously advise to take a look across the road. You'll have a much happier wife!!
This could be an amazing hotel - but it sure does need a lot of work on the inside.
GGuest UserEverything was really good, great room and facilities tea coffee provided. Nice bathroom but the faulty lock on the bathroom door was irritating. On checkout we had to query some bar drinks incorrectly credited to our room but quickly sorted. A wide variety of foodstuffs available for breakfast with the scrambled eggs being really well cooked and tasty so we'll done for that.
AAkki_M13Overall the hotel was pretty decent. Good location and great views fron the room. But you know the building is a but old one some dont expect 5star model. You want some thing vintage and good you are in the right place. I loved it . And the staff was so lovely and friendly. I will suggest this one.
MMick HuxI originally booked with *********** at cost of £158 , as I use this app for train journeys, I looked for the same hotel and it was £118
As you drive into the hotel massive reception room plenty of chairs to chill or have a drink , we where meet with a warm smile from the receptionist, and explained everything
The rooms are big very clean , we eat in the restaurant very average price for decent food , but service charge was high
Only downside is you have to pay parking for your stay
GGuest UserIt’s in a great location for all you want in a town. It has a cool vibe & a nice buzz.
I was welcomed warmly, but disappointed to discover at check-in my room was on the 5th floor & no lift! A disability prevents me from doing many stairs. I was offered an upgrade for an extra £20, so I paid. (In hindsight feel this is a common practice & felt a bit conned). I then found out I still had 2 flights of stairs to the first floor!! 😩
The room was spacious & tastefully decorated as you will see by the photos. A spare bed in the room, great for families. Nice coffee & tea facilities.
I found the room very cold, so told a member of staff & asked if the heating was coming on or what could they do, I never heard from anyone in response, so was very cold in the evening.
If you don’t like to be cold & lots of stairs are a problem don’t book.
If those are not a problem then it’s a characterful hotel, with a great restaurant. Just avoid being talked into an upgrade!!!
GGuest UserPerfect sized room, lovely set up, the hotel itself is huge and so well presented. Gorgeous swimming pool. Lots of places to sit down and eat if you would like too. There is a gym and a spa also (we didn't use these but we know they are there) there are phones in the rooms so you can order room service if you wish. The staff knocked on our door on the second evening and asked if we would like any refills on teabags coffee or sugar or any fresh towels. So well mannered and polite. Just an over all lovely place to go and its literally beside Brands Hatch where we needed to be. Cannot fault this place..
GGuest UserWe booked this hotel for location and spa.
The hotel was lovely but the spa was dirty and lacking in spa experience facilities. I feel this should be sold as a hotel with a pool.
Disappointing spa experience for a 4* hotel and feel like this hotel has miss advertised the facilities.
The shutter to the spa was down before 6pm on Valentine’s day.
At check in we were told that you will get towels and robes at the spa and last entry to the spa was 8:30pm.
When we arrived at the spa area reception we were only given a towel and told robes are only for guests on a spa package, contradiction to what we were told at checking in at the hotel.
The pool area and changing rooms was very dirty. The pool side showers were out of order and looked like they had been for a while.
The area where the jacuzzi used to be had been boarded up and looked like it’s had been for a long time.
The pool was cold and also dirty.
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